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Amped Wireless SR10000 High Power Wireless-N 600mW Smart Repeater - Universal Range Extender 10,000 sq ft WiFi coverage, 5 x 10/100 ports, 802.11n Reviews
Amped Wireless SR10000 High Power Wireless-N 600mW Smart Repeater - Universal Range Extender 10,000 sq ft WiFi coverage, 5 x 10/100 ports, 802.11n

Amped Wireless SR10000 High Power Wireless-N 600mW Smart Repeater - Universal Range Extender 10,000 sq ft WiFi coverage, 5 x 10/100 ports, 802.11nAdded to our catalog within last 30 days

High power wireless-n 600mw smart repeater the high power wireless-n 600mw smart repeater expands the range of any 802.11b/g/n wireless network by repeating the signal from a wireless router and redistributing it in a new ""extended"" location. The sr10000 is equipped with advanced dual 600mw ampli... <more> 

Amped Wireless Model: SR10000

$95.34

5 in stock

Product Reviews


Average Customer Rating:
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(based on 548 reviews)

99% of respondents would recommend this to a friend.

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Extender

By shine from plano,tx on 10/09/2015


Bottom Line:

Yes, I would recommend this to a friend

Alan - Concierge #166 I want to thank the technician who help me resolve my connection problems. He was calm and walk me through the process beautifully . Happy customer wonderful product.


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Ryan at Amped help me get ...

By Penner from Undisclosed on 10/07/2015

Ryan at Amped help me get my extender set up and saved me hours of frustration his help is so greatly appreciated! Thank You So Much Arlene From Colorado


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Great Support!!

By kirkhouse from Friday Harbor, WA, United States on 10/05/2015


Bottom Line:

Yes, I would recommend this to a friend

Power outage caused the wireless extender to get messed up. Joshua, Concierge #173, did an incredible job talking us through the set up again!! Thanks for being patient and knowledgeable at the same time!!


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Works well and great customer service!

By fdtsis from San Diego County, CA, United States on 10/05/2015


Bottom Line:

Yes, I would recommend this to a friend

I had tried a small plug-in type range extender which didn't work very well. I got this unit on sale at Costco, and it has a much better signal strength. I was having problems getting it to work with my TiVo and called Amped Customer Service. I got a very patient rep named Yohannes who was able to get my TiVo connected by changing the network encryption setting and was smart enough to also ask me to check my tablets before hanging up, as all the encryption settings needed to be the same. He got everything working for me! Thanks, Amped!


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Customer Support

By Matt G from Houston, TX, United States on 10/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam in Tech Support was a great help in getting me set up and running. Very useful support!!


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Sam helped me a lot great ...

By home extender from Honolulu, HI, United States on 10/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam helped me a lot great work and good product I would buy again


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Tech Support

By Jerry T from Sebastopol, CA, United States on 10/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan, Concierge #122 was super patient and helpful. As a result, I will be buying another Amped Wireless product soon.


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Ralph #178 was Great!

By Laura from Seattle, WA, United States on 10/01/2015


Bottom Line:

Yes, I would recommend this to a friend

My extender had reset itself during a power outage. Ralph was super nice & patient with me as we worked together to set it back it.


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excellent tech support

By Denise from IN, United States on 09/30/2015


Bottom Line:

Yes, I would recommend this to a friend

I received awesome support from Sam. He was very well spoken, and talked me through all my problems effectively.


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Couldn't ask for a better help and support

By Henry from Hallandale Beach, FL, United States on 09/29/2015

I waited a long time on the phone and opted to leave a message. Somebody called me but I was driving. We made a appointment for the next day. A little before the exact time, I got the phone call from the technician. I had a complicated issue due to some error in my home computer that interfered with the Amped Extender. The technician tried several things and finally got it solved. He even waited for me to hook back everything and check if it was working perfectly, The name of the expert is Anthony - Concierge 108. I give him a 5 stars and I congratulate Amped for choosing the right people. Anthony is a rarity. I have dealt with many technical support services and this one might have been the best one.


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Tech Support

By Beverly from Los Angeles, CA on 09/28/2015


Bottom Line:

Yes, I would recommend this to a friend

Talked with Cedrick today - we were so confused before calling him, but he walked us through the solution step by step and it worked just like he described. It's always nice to talk to a human being instead of trying to go through a computer for answers!


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I have 5 of these. I love ...

By Tim e from Ontario, Canada on 09/27/2015


Bottom Line:

Yes, I would recommend this to a friend

I have 5 of these. I love them and the support is incredible


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Great Features ...Great Support

By Russ from Chicago, IL, United States on 09/27/2015


Bottom Line:

Yes, I would recommend this to a friend

I purchased this product months ago. Product worked flawlessly until I mistakenly entered a duplicate password during a switch over to Windows 10. SAM, a member of their technical support staff was terrific. He was able to ID the problem and with superb product knowledge and great patience walked me through a re-setup of the unit. I can't say enough good things about the product and especially SAM. They should definitely put him on path for a Senior Management position.


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tech support

By Stewart from Undisclosed on 09/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr was very helpful....and guided me smartly...


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Very helpful!

By demoguy from Concord, NC, United States on 09/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Alan was very helpful and patient with this ol guy with setup. Thanks,


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Tech support is great!

By Cheseni from New Mexico, United States on 09/20/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam was so helpful when all of a sudden I couldn't log on to my iPad or iPhone and he was extremely helpful and extremely patient. This is a great product.


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great tech support

By Ray777 from Undisclosed on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam helped me in a very effective and courteous manner. The device worked immediately


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Excellent Router; Even Better Customer Service

By Clueless Lou from SF Bay Area on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

I have been quite pleased with this router. Recently I had a problem concerning the interplay between the router and a repeater. I called and spoke with Patrick - Concierge #131 and was blown away by how good he was! Based on customer service alone, i will buy more Amped products and recommend them to a friend!


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Tech Support

By eBae from Undisclosed on 09/16/2015


Bottom Line:

Yes, I would recommend this to a friend

Cebrick Jr. helped me with resetting my wire extender. There is a reset button on the device itself when the network has issues. Now that he has taken me through the steps, I am hoping that I can troubleshoot it on my own in the future. Excellent support!


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needed range in apartment

By edHunt from Baltimore, MD, United States on 09/15/2015


Bottom Line:

Yes, I would recommend this to a friend

Simple to set up. Great range. May get another one for tne office.


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tech suport custmor service

By jules from Undisclosed on 09/15/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick jr helped setup device internet service completed


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***** Excellent support ...

By Sam uuu from Undisclosed on 09/13/2015


Bottom Line:

Yes, I would recommend this to a friend

***** Excellent support great helper very patient loved his help


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Excellent Tech support from Sam!

By Joe S from Texas on 09/11/2015


Bottom Line:

Yes, I would recommend this to a friend

Excellent Tech support from Sam. Once Sam helped through the connection process the system worked great!


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Sam

By Luckybug from Crossville, TN, United States on 09/11/2015


Bottom Line:

Yes, I would recommend this to a friend

Excellent product. Tech support (Sam) was outstanding!!


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So very pleased with Robert and his support

By dudley from Santa Rosa, CA, United States on 09/09/2015


Bottom Line:

Yes, I would recommend this to a friend

Robert in tech support was fantastic, I couldn't be more pleased with his help and knowledge base


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Great tech support

By Geep from Seattle, WA, United States on 09/08/2015


Bottom Line:

Yes, I would recommend this to a friend

sam did a great job of helping me! He was patient as I stumbled about using the product


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Excellent customer service from concierge Cedrick

By Mbg1 from New York, NY, United States on 09/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick was very helpful in assisting me in resetting my range extender and changing my password. He displayed patience and led me step by step in the process. Thanks Cedrick and Amped Wireless!


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Tech support and customer services

By JessV from Undisclosed on 09/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick JR was the tech that helped me fix my problem. He was excellent and I would highly recommend this product and their customer service in the future. ticket #: 589048


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Awesome Support for this product by Sam

By VESI from Pennsylvania, United States on 09/08/2015


Bottom Line:

Yes, I would recommend this to a friend

I had a great support person named Sam! He was so patient! He made my day with all his helpful tips. Normally, tech help is impatient with their assistance. We don't all understand the different on an extender versus antenna. I do now. I wish my IT department at work was this helpful.


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Tech Support

By Dan L from Buffalo, NY, United States on 09/06/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam was very helpful today. He walked me thought reflashing my firmware. He was patient and explained the steps. I am glad that he was there to help.


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Customer Service

By Chase from Houston, TX, United States on 09/05/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. helped me upgrade the firmware and set up the extender. It's working much better now.


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Cedrick

By LARRY C from Undisclosed on 09/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick was a tremendous help. He helped solve my problem very well.


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great products and support

By Bern5 from Los Altos Hills, CA, United States on 09/02/2015


Bottom Line:

Yes, I would recommend this to a friend

I have an Amped Router and Amped Extender. I just bought a second Extneder to cover my home theater. They are all great products and their support is also great. I highly recommend them.


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excellent teck suport

By Sorin from Elmhurst, IL, United States on 08/31/2015


Bottom Line:

Yes, I would recommend this to a friend

Faf I thank you so much for your help with my product


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Great Support

By Billray from Long Island, NY on 08/27/2015


Bottom Line:

Yes, I would recommend this to a friend

After upgrading the firmware on my Apple Airport, the extender quite working. One call to the support line, and the problem was fixed in about 15 minutes. All it took was a firmware upgrade and Alan, the support engineer walked me through it effortlessly.


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Awesome Support

By Tonya from Clinton, MD, United States on 08/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Marc ID #174 I was having problems with adding the router to my home network. Marc Provided me with Excellent customer service. Marc was very friendly and was so patience and extremely knowledgeable.


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tech support

By Ocean from 95060 on 08/26/2015


Bottom Line:

Yes, I would recommend this to a friend

excellent service from Cedric Jr. He was great helping to setup the device.


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Great tech support!

By Bronxgirl4ever from Buffalo, NY, United States on 08/26/2015


Bottom Line:

Yes, I would recommend this to a friend

After the cable company changed out our router we were left with the job of reconnecting the TVs and other devices that need WiFi in all areas of the house. Most importantly, our Roku would no connect. Thank heaven for Sam who knew just what to do, walked me then the steps (twice) and was so patient. Thank you again Sam!


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tech support

By Magic Dawg from MARIETTA GA on 08/24/2015

CEDRICK JR. did a great job in assisting me with an extender problem. Perfect assistance.


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Tech support

By Dominique from Beltsville, MD, United States on 08/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick jr was very knowledgeable, patient,outstanding customer support tech


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Great tech support ...

By Florida from Florida on 08/24/2015

Great tech support service! Sam was excellent, thorough and professional!


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Great Tech Support

By litav from Wheaton, IL on 08/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam did a great job walking me thru this set up! stayed on the phone the entire way thru to the end!!! Thanks


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Tech Support

By ljd7 from California on 08/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. was exceptional to work with. He took me through the whole process until we got my wifi connected. Thank you!


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Great customer service

By Bonitafarms from Bonita CA on 08/21/2015


Bottom Line:

Yes, I would recommend this to a friend

My AMPED SR10000 died and I replaced it. The new unit did not hook up and I called tech support. Alan was really helpful and identified my problem ( my system already had a SR1000 ( the old one), and now it is up and working fine. Thanks Rick


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Top of the Line.

By HDHM from Independence, MO, United States on 08/21/2015


Bottom Line:

Yes, I would recommend this to a friend

Amped Wireless tech support is top of the line. Tech was knowledgeable, friendly and very helpful. He took ownership in his work. I am very pleased with my range extender, and would definitely by this product again.


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Simple Set Up, Works Great

By Debbilw2 from Yosemite National Park, Ca on 08/21/2015


Bottom Line:

Yes, I would recommend this to a friend

My work bought this for me to use at home. It was simple to set up, and I was up and running in no time. Even with a very weak signal from my router it continued to work. Had problems after updating to Windows 10, and Amped Customer Support was the best!


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Customer service

By Fstbll42 from Undisclosed on 08/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick JR. Helped me set up the my device and troubleshot my network.


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CUSTOMER SUPPORT

By KANTI from Houston, TX, United States on 08/19/2015


Bottom Line:

Yes, I would recommend this to a friend

CEDRICK JR. HELPED ME A GREAT DEAL TO SET UP MY RANGE EXT THAT WAS NOT WORKING WITN WIN 10 UPGRADE


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Tech Support

By Bing from Undisclosed on 08/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Just got off the phone with Cedric Jr. who helped me update the software on my SR10K after a long day at work. He was patient, knowledgeable and had a great sense of humor. We are back in business and very happy with both the product and the service. Thanks Cedric Jr.!!


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GREAT TECH SUPPORT!

By Joanne from New Hampshire, United States on 08/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam is awesome! Great tech support! patient and understanding! Very helpful and informative!


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tech support and service..

By mdavid from Fort Myers, FL, United States on 08/18/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr helped ...very very patient and walked us thru everything. my dad is hard of hearing so I was helping dad and cedrick helped me. really impressed with his professionalism knowledge and his patience. gave me hope when we felt hopeless. thanks


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GREAT TECH SERVICE

By dickb from Blackwood, NJ on 08/18/2015


Bottom Line:

Yes, I would recommend this to a friend

Alan the tech was great & spent his time helping resolve my problem. Thank you.


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Cedric ext 115 gave great ...

By Ernie 58 from Ohio, United States on 08/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedric ext 115 gave great support with good patience! Thank you


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SR 10000

By mamjc1 from Tampa,Fl on 08/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick at ext. 115 was a great help. Very knowledgeable and professional.


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Great tech support

By mothernature from Bassett, VA, United States on 08/15/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam was a great tech support that help me set up the range extender very quickly


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tech support

By jamies from Phoenix, AZ, United States on 08/15/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. ticket number 660478 was amazing, great help!!!!


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Alan, your tech!

By Gene from virginia beach, va. on 08/14/2015


Bottom Line:

Yes, I would recommend this to a friend

Just got off the phone with Alan, with your tech support. Yesterday I have a bad experience with some other tech that never had a clue what I needed. After 10 seconds with Alan today, he knew my problem with the REC10 expander, then corrected my problem with ease. Thanks for have a tech that knows his stuff!!! Gene


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Tech Support

By Divorce from Lithia, FL, United States on 08/13/2015


Bottom Line:

Yes, I would recommend this to a friend

Sedric Jr. Was very helpful & patient helping setup amped!!!


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Great Service , excellent features

By RMaytin from Tampa, FL, United States on 08/12/2015


Bottom Line:

Yes, I would recommend this to a friend

I bougth this extender 6 months ago and it is excellent, Because of a new installation I did call for help and spoke with Alan (166) , and he walked me thru with a very high knowledge of the product installation and very professional instructions to get working properly. I highly recommend this product and the high level of service offered by Alan.


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Excellent Assistance

By Steve58 from Maryland, United States on 08/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Sedrick ext115. Helped very well with setting up our wireless


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Amped SR10000

By Zcar from Scottsdale, AZ, United States on 08/11/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought the above 14 months ago and have had no problems until today. Could not connect at all. Called in and talked to Alan who was very understanding of my problem and resolved the issue. I don't know how he did it as I got lost in the process but he was great.


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great tech support

By Shiggy from Mobile, AL, United States on 08/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. helped me out with excellent product support. I know very little about setting up a network but he walked me through the whole process


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Tech Support

By Sweet P from Wendell, Idaho, United States on 08/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Sedrick, Jr. was extremely helpful. He was patient and awesome!


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Great booster and great telephone support s taff

By no nick name from Seattle, WA, United States on 08/09/2015


Bottom Line:

Yes, I would recommend this to a friend

Whenever I have had network problems, the support staff has always been able to resolve them quickly.


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thank you

By heidi from Undisclosed on 08/07/2015


Bottom Line:

Yes, I would recommend this to a friend

thanks for all your great help cedric!!! thank you


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Tech Support

By Tcampbell84 from Pupukea, HI on 08/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr, did a wonderful job helping me setup this extender!! Awesome job!


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customer service tech support

By DavidEB505 from Portland, OR, United States on 08/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. Was very helpful and patient with me as I don't know too much about computers. He walked me through the process of loading my new firmware and now my range extender works great! Thank you, David E. Burns


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Tech support - customer service

By abfrank from Annandale, VA, United States on 08/05/2015

I was unable to set up the device with my new combination modem-wireless router. Cedrick Jr walked me through it confidently and politely. Thank you!


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tech support

By eric s from Undisclosed on 08/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick help me get my svc up. hes was very helpful


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Great product!

By lgsw from Wilmette, IL, United States on 07/29/2015


Bottom Line:

Yes, I would recommend this to a friend

Your customer support was outstanding. I spoke with a gentleman by the name of Fredrick x115. It took some time to set up the extander and he was very patients.


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Amazing tech support

By Shawn2015 from Undisclosed on 07/28/2015


Bottom Line:

Yes, I would recommend this to a friend

Customer service on tech support was awesome. Mr. Sam did a great job helping me connect to my hoe network! highly recommend any of their products


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CUSTOMER SERVICE WAS AWESOME!!!

By MSTIFCARTER from Florida, United States on 07/26/2015


Bottom Line:

Yes, I would recommend this to a friend

SAM WAS AWESOME !!! GREAT CUSTOMER SERVICE EXPERIENCE. SAM WAS VERY HELPFUL AND KIND, ANSWERED ALL MY QUESTIONS AND MADE SURE I WAS UP AND RUNNING IN NO TIME.. THANKS SAM! SAM 138


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Excellent Customer Support

By josh from Silver City, NM, United States on 07/25/2015


Bottom Line:

Yes, I would recommend this to a friend

I had to change m setting and couldnt do it myself, called support and Sam provided excellent help and get me set up. Great service


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tech support cust serv

By pathfinder from s fl on 07/25/2015


Bottom Line:

Yes, I would recommend this to a friend

cedrick jr is the man! only took an hr but we got it back up and running. maybe the wife will stop yelling at me now


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Amped wireless help center

By Nett 54 from Arkansas on 07/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Talked with Andrew 108. He got me back up and running. A big thank you for your help and kindness


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WORKS GREAT

By SKIPPY from Undisclosed on 07/22/2015

THIS PRODUCT WORKS WELL FOR 3 YRS AND WE LOVE IT ..


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teck support, customer service

By donovan from los angeles, ca on 07/21/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. Helped set up device Amped 10000 for an 81 year old that is not computer savy. Cedrick was very patient in working me through the process, and I appreciate the good support from Amped.


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Customer Service/Tech Support

By PaulH from Undisclosed on 07/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. was amazing!!!!! He set everything up in a timely fashion. I was very pleased!!!


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Appreciated support

By George V from Cypress, TX, United States on 07/16/2015


Bottom Line:

Yes, I would recommend this to a friend

Very happy that months after I purchased the product that technical support was readily available to me and free. Hats off to the company for making that possible. Thanks to Alan for getting my system going again.


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Great support staff

By Mike H from Seattle, WA, United States on 07/13/2015


Bottom Line:

Yes, I would recommend this to a friend

I talked with Allen after a very frustrating series of attempts to get my extender operating. When I called your support line I talked with Allen, who was very helpful and patient with me.


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Cedrick Jr

By Ed5495 from Milwaukee, WI, United States on 07/13/2015


Bottom Line:

Yes, I would recommend this to a friend

Tech Support/Customer Service - helped me set up device.


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Best support, highly recommended.

By Stens from Undisclosed on 07/11/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan solve my problem and was very helpful. Best support ever


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Great Support

By Ken Jordan from Santa Cruz, CA, United States on 07/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Great Product, takes care of the Dead areas that we had in our home. I would recommend this to anyone that is having a problem with connection problems. Purchased it from Costco, so you can't go wrong with the price. I called the Teck Support number (888-573-8820) and Fredrick got me going in less than 10 mins.


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Support Help......Absolutely Wonderful!!

By Gary1 from Fort Morgan, CO, United States on 07/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan, at Concierge #122, helped with setup of Wi-Fi High Power Range Extender 600mW 10000 was very quick and concise. I was not successful on my own efforts. Ryan made the setup very easy to follow and I was successful first attempt.


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Support

By Senior from Payson, AZ, United States on 07/09/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick x115 Cedrick was very patient and helped me solve a problem I've had for some time. I think I'm back in business. Thank you very much. It's really appreciated.


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customer service

By lito from Seattle, WA, United States on 07/08/2015

Cedrick jr he help me a lo setting up mi modem great service great product


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Great Customer Service

By Castle Crag from Undisclosed on 07/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr was excellent He was great in helping resolve my issue


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great service

By rpw19771977 from Crossville, AL, United States on 07/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick ex115 was extremely helpful he was ably to help me to get my system working right


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customer service

By dougp from Undisclosed on 07/06/2015


Bottom Line:

Yes, I would recommend this to a friend

cedrick jr was extremely helpful in walking me thru the corrective measures to restore my service


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Great Support

By ksperez544 from CT, United States on 07/06/2015


Bottom Line:

Yes, I would recommend this to a friend

I received great service from Cedrick #115. He was able to walk me through solving my connection issues and firmware update. I am not "wifi literate" and his patience was appreciated. It was nice to get a tech rep. on the first call without being transferred around. 5 Stars


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Very very helpful!

By piyush from Hinckley, Ohio on 07/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan was efficient and very helpful. He identified and solved our problem quickly. He was wonderful!


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Great customer service

By alwaysme from anacortes on 07/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam was incredibly patient and helpful getting my extender working. Very informative and pleasant to work with.


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tech support

By Cypress2 from toronto on 07/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr showed patience and knowledge in assisting me with getting my range extender working properly. Very professional.


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great technical support

By sarah from Albany, Calif, United States on 07/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrik 115 extention - helped me today for over 45 minutes today. eventually we gifured out that my produt needed to be replaced. he was very helpful, very knowledgeable and kind. he was patient even though i was having a hard time figuring out how to do everything i needed to do. thank you for great support and i will certainly continue to buy your products inthe future!


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Cedric 115 Was a great ...

By Mathewslat from Houston, TX, United States on 06/29/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedric 115 Was a great help. No worries now. Thank you.


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this is a wonderful product and Cedrick in support

By Sunshine from Highlands NC on 06/29/2015


Bottom Line:

Yes, I would recommend this to a friend

I hooked this up last year in our cabin and it gave unbelievable coverage for all of my wi fi products and my kids and wife's products. probably about 20 in number. Came back this year after internet to cabin was down and I had problems getting it working again. I called the toll free number and Cedrick answered and everything is wonderful again. Oh how happy we are with all the kids etc. Thanks Cedrick concierge 115. Peter Robinson


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Great Customer Service!!! Ryan#122

By Hal S from S. CA on 06/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan helped me upgrade the firmware and restablish my ability to benefit from the use og my range extender!!!


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great support

By jim8 from Detroit, MI, United States on 06/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I was having issues with my internet connectivity and Alan was very helpful and resolved the issue.


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Excellent customer service!

By BenM from Houston, TX, United States on 06/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I wasn't sure how to reconnecting my extender after moving to my new house. I attempted to do it myself but made some mistakes and was unsuccessful. Alan from customer service walked me through the whole process in just a few minutes. Awesome work Alan! Now i have full signal strength in all rooms of my house and a strong signal through out my entire back yard.


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help find settings

By Big Cedrick from Los Angeles, CA, United States on 06/25/2015


Bottom Line:

Yes, I would recommend this to a friend

very happy with their tech support, was very professional


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Big Cederick helped me set up this router

By Big Geo from Coarsegold, CA, United States on 06/25/2015


Bottom Line:

Yes, I would recommend this to a friend

Couldn't have set this up without his help. this was assigned ticket #206204


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Great tech support

By vjvj from Undisclosed on 06/25/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy setup and then a call to Big Cedrick for tech support and he was extremely helpful making sure we were properly connected to the range extender.


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Tech Support

By Tom P from Fresno CA on 06/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Received excellent tech support from Cedrick Jr. Had a very unusual problem with initial setup but he took the imitative to find a solution. Think we both learned something today.


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very helpful

By chucky from Florida, United States on 06/24/2015


Bottom Line:

Yes, I would recommend this to a friend

very helpful and a great company will purchase again. Big Cedric


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Great Experience, very knowledgeable.

By Poppy from Sunny, Florida on 06/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I had a problem in changing my password and you rep Gabby helped me out. He is very knowledgeable in the field and helped me with the terminology. He had the patience and time to wait while I set up my password. Thank you. It was a pleasure dealing with you.


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Tech support

By Jimmy far from MN, United States on 06/23/2015

Cedrick Jr. was very helpful in getting me set up Quick efficient service


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Great product!

By AZKodo from Tempe, AZ on 06/17/2015


Bottom Line:

Yes, I would recommend this to a friend

This device is quite useful and is working quite well.


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Awesome Tech Support!!!

By JeffC from Columbia, MD, United States on 06/16/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan - Concierge #122 Amped Wireless Elite Support Ryan, was super helpful and friendly. We were having issues connecting our extender to a new router. I think I was on hold longer than it took Ryan to fix our problem. Thanks again Ryan!


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Great device

By AnthonyD from Arlington, VA, United States on 06/13/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. Was very patient and helped me set up my device.


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Tech Support

By Scoootay from NY on 06/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr did a Fantastic job getting this set up w me on the phone and all is great - Thanks Cedrick!


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Works great!

By kgmfct from Undisclosed on 06/11/2015


Bottom Line:

Yes, I would recommend this to a friend

We bought this to extend our signal outdoors and this works perfectly. Customer service is also awesome - if you're having any issues with setup, they'll walk you through step by step. We also called back again when we had to change our network name and password, and Ryan (Concierge #122) fixed everything in just a few minutes. Highly recommend!


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Review of customer support

By Sparky from Seattle, WA, United States on 06/11/2015


Bottom Line:

Yes, I would recommend this to a friend

I recently bought your REC33A from Costco, yet had difficulty installing it, in spite of the very clear instructions you provide. I resigned myself long ago to being a rank amateur when it came to this kind of thing. Anyway, when I called your Support group to get help, I talked with Allen, who was not only very polite and knowledgeable, but was also extremely patient with me. If I were in his position probably would not have been able to put up with more than three minutes. This is from a retired guy from Boeing HR (30 years) suggesting you do what you can to hang on to Allen. Best, Mike Hanks thehanksare@gmail.com


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Such an amazing experience!

By Clare from Ithaca, NY, United States on 06/09/2015


Bottom Line:

Yes, I would recommend this to a friend

I just bought this product and brought it home, sat down and looked at the directions and knew at that very moment I was way over my little tech head! I called support and spoke with Jeramy/ Concierge#148. Oh My Gosh! He was amazing, patient, clear with directions and we had all things up and working 100% in no time! Thank you Jeramy so much for making what could of been a real stressful experience one that was a breeze and wow things work so great!


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Customer Service/ Technical Support

By gramm13 from San Diego, CA, United States on 06/09/2015


Bottom Line:

Yes, I would recommend this to a friend

I had to reset my amped wireless and with the help of tech Cedrick Jr., he had the patience to talk me through the setup. Such a pleasant young man.


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Tech Support - Cedric Jr.

By CLips from Arlington Va on 06/06/2015


Bottom Line:

Yes, I would recommend this to a friend

Hands-down, the tech support I got from Cedric Jr. was simply the best I have gotten from any tech support call center. He was knowledgeable, patient, and well-spoken. And he solved my problem which made the call even better! If you need tech support for your SR10000, I hope you get him on the other end of your phone - you will not be disappointed!


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Wifi extender

By Counsellor from Margate City, NJ, United States on 06/05/2015


Bottom Line:

Yes, I would recommend this to a friend

Needed a booster in my 90+ year old home. Ryan at amped wireless #122 Helped me get on line and proper location in the home .. Thanks Ryan .


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patient tech support from Cedrick

By garyr from richmond, va on 06/05/2015

Cedrick, Jr. did a great job walking me thorough updating my firmware


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It works!

By Mark M from Undisclosed on 06/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Bought to replace a Netgear product that failed and it's doing the job..


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Wonderful Service

By Chels from South Carolina, United States on 05/29/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam did an amazing job with helping me fix my amp for my wifi. Friendly service and a bravo zulu from me!


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Great Customer Service!

By Pokerplayer from Schaumburg, IL, United States on 05/29/2015

Sam was very patient and worked with me to make the router extender work.


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Sam was alsome !!!

By James 789 from Oklahoma City, OK, United States on 05/28/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam was very help step me throw the process and was very nice and patience !!!


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Tech Support

By Kathie from Central Florida on 05/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr helped me set up my device. He was extremely patient while I looked for the things he was telling me, several times ...I love this product and the tech support this company provides.


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Ryan was very knowledgeable!

By Blade from Undisclosed on 05/26/2015

Ryan was very helpful and quickly got me going again.


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Tech support.

By RCD2 from Indian Wells, CA, United States on 05/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedric Jr. helped set up unit--was very patient and helpful.


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tech support

By crystal58 from Cumming, Georgia, United States on 05/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. Help setup my extender quickly. Very informative! Love the product but will be upgrading to the 20000


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Very Helpful

By jnulr from La Pine, OR, United States on 05/20/2015


Bottom Line:

Yes, I would recommend this to a friend

Just received this extender today and it's working great!


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tech support

By dickie from Undisclosed on 05/16/2015


Bottom Line:

Yes, I would recommend this to a friend

Needed help reconnecting with range extender, Cedric Jr helped me thru the process. Excellent help thanks


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I had an issue setting up ...

By Scott 67 from Undisclosed on 05/16/2015

I had an issue setting up my wireless extender and called and spoke with Alan and he walked me through the steps and helped me fix the problem


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BEST Tech Support EVER!! GREAT SIGNAL STRENGTH!

By Larry M from Sodus Point, NY, United States on 05/15/2015


Bottom Line:

Yes, I would recommend this to a friend

The BEST Tech Support I EVER used!!! Very helpful and solved my issues. Ryan was a HUGE help. I would have returned the extender if it want for him.


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Very practical slim design.

By trader Joe from Salt Lake City, UT, United States on 05/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Bought it today, did what I needed it to do, and did so very well, but the impressive thing is, I'm not good with technology, but their support was absolutely awesome. Quite impressive when you consider the fact it's not an expensive item.


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great for old buildings that have thick walls

By pippi from Undisclosed on 05/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Got it a year ago and we don't have any dead zone anymore!


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Great item

By Juste me from Undisclosed on 05/08/2015


Bottom Line:

Yes, I would recommend this to a friend

I purchase an extender a couple of days prior to this one and had to return it as there was no difference in my service. I was skeptical when I purchased this one but WOW I am amazed. I have it in a house and get faster service in a 5th wheel with a garage located between than I previously got in the house. it is GREAT! I did experience a little issue setting it up but when I called customer service the rep was extremely knowledgeable and got me up and going in no time.


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Great product

By Bobby D from Fresno California on 05/08/2015


Bottom Line:

Yes, I would recommend this to a friend

I ordered from Amazon and received great service from Andrew in setting up. My Wi-Fi coverage is now strong throughout my home, garage and yard. A great product.


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tech support

By Dena from Sherman, Texas, United States on 05/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. help me setup the unit. He was very knowledgeable and helped me resolve my troubles connecting FAST! Awesome!!


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Excellent Customer Service

By C1Mojo from Arlington, VA, United States on 04/30/2015


Bottom Line:

Yes, I would recommend this to a friend

i have had the SR10000 for a year now and works great. Changed my router recently and had problems connecting and Called the Tech Line and the tech was very helpful and walked me through and fixed my issue.


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Easy to set up and use Excellent product & service

By afw48 from Collinsville, VA on 04/29/2015


Bottom Line:

Yes, I would recommend this to a friend

This is a great product that delivers. It is easy to set up and has trouble free usage. Customer service and technical support are very knowledgeable and provide excellent service with language that I don't need an interpreter to understand. Very reasonably priced for a top quality product. Thank you


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customer service technical support

By Diane from Ottawa, Ontario on 04/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Federic Jr. was very knowledgable and was able to assist in all of my requirements.


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Excellent product AND tech support

By RangerRick from Richmond, VA, United States on 04/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought this booster over a year ago and it has performed flawlessly in my large home. My router stopped working a few days ago and after installing the new one I had to set up a new network in my house. I spent 4 hours with the router manufacturer tech support (in India) trying to get things straight, to no avail. When I called Amped tech support he fixed the problem in about 1 minute and I could understand everything he said because he was an American and spoke good English.


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Good Experience

By Wincur329 from Hayward, California on 04/21/2015

Thank You! I had a wonderful experience on the telephone during the set-up process. Alan was very knowledgeable and knew exactly what he was doing.


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Help that I received

By Lee B from Miles City, MT, United States on 04/21/2015


Bottom Line:

Yes, I would recommend this to a friend

I am so happy that your tech was patient with me, since I know very little about computers, internet, and the hardware that goes with it. He was so helpful and I was able to understand everything. Now I am connected and pleased with your product addition to my modem.


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The best repeater I've ever worked with

By Anonymous from NY, United States on 04/18/2015


Bottom Line:

Yes, I would recommend this to a friend

I provide IT services for several clients and many want a repeater that has decent coverage area. This repeater is easy to configure and provides the greatest area of coverage I've ever seen.


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Very helpful customer service team

By JBPR from Puerto Rico on 04/15/2015


Bottom Line:

Yes, I would recommend this to a friend

For some reason my range extender's firmware got corrupted and the unit became unusable. I attempted to reset the unit to bring it back to its factory settings to no avail... After a few attempts, I called customer support and Patrick took care of my problem like a real pro. He was very kind and knowledgeable. It is great to talk to a real person (not a machine) who truly knows how to treat customers. Thank you Patrick!


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#1 Customer Support

By Joe D from Savannah, GA, United States on 04/14/2015


Bottom Line:

Yes, I would recommend this to a friend

Both Jeramy, Concierge 148 & Andre Lam were invaluable to me as I struggled w/ disconnect problems. They would not hang up until they corrected my problem. Without such great support this would still be a good product. But your service makes it great...


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Customer service

By Carolp from Palm Beach Gardens, FL, United States on 04/14/2015


Bottom Line:

Yes, I would recommend this to a friend

Excellent customer service, very satisfied. Had trouble did not know what to do.


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Excellent Tech Support

By JLpech from Omaha, NE, United States on 04/11/2015


Bottom Line:

Yes, I would recommend this to a friend

Had problems with my firm ware and wasn't expecting someone could talk me through it but Yohannes - Concierge #140 was patient and friendly and had me up and going again in no time.


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Support report

By Racer Jim from Larsen, WI, United States on 04/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Had a connection problem. Tech support talked me through it with patience and care.


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excellent product

By greatimp from Amarillo, TX, United States on 04/04/2015


Bottom Line:

Yes, I would recommend this to a friend

extremely excellent customer service and support.!


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Very satisfied. Good product, great support.

By thomasapayne from Tampa, FL, United States on 04/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Works for me. I've switched ISP twice, the staff (Andrew #108) is very available and walked me through the transition painlessly.


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Tech support

By DL55 from Undisclosed on 03/30/2015

Cedrick jr. was able to assist me in setting up my extender in less than 3 minutes. Great job!


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Tech Support Sedrick Jr.

By Dona2 from California, United States on 03/30/2015


Bottom Line:

Yes, I would recommend this to a friend

I was stuck on the installation process and Sedrick employee #161 more than helped me He was extremely patient and very polite ! Thanks


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Does its job

By Marko from Athens, Georgia, United States on 03/27/2015


Bottom Line:

Yes, I would recommend this to a friend

I have owned this for 2-3 years and no problems. I do need to reset it, of course, if I have problems with the other modem--which I do! Darn AT&T. But the Amped unit is a trooper and I am happy with it. Right now I have 6mb at the primary modem and 6mp upstairs with the Amped, so I am happy.


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tech support

By Natt from New Orleans, LA, United States on 03/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr was clear, helpful and very patient!!!!!


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Patrick started helping ...

By Jay P from Baltimore, MD, United States on 03/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Patrick started helping me, then another tech and finally Edgar. All were GREAT!! Patient & knowledgeable. Amped's customer service is terrific and that has a lot to do with why I keep buying their products


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GREAT SUPPORT

By DJH1 from Undisclosed on 03/12/2015

GREAT JOB, PATRICK, #1. VERY SMART AND KNOWLEDGEABLE.


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Tec Support

By jetombarello from Boston, MA, United States on 03/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr , employee # 161 was great!!! I had trouble re connecting to our device and he helped me step by step to get it back up and going! Saved my life!


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I purchased this extender ...

By N0one from Bismarck, ND, United States on 03/04/2015


Bottom Line:

Yes, I would recommend this to a friend

I purchased this extender a few days ago. At first I had a few issues with the set up, but tech support soon had it up and running. The product has a great reputation, but I was really pleased with Jorge in tech support. Made in USA and nice to communicate with tech support in English I can understand!!! Well worth the money!!


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Happy happy. .

By Brian from Shelton, WA, United States on 03/04/2015


Bottom Line:

Yes, I would recommend this to a friend

I was very happy with the time that was spent on fixing my problem with my equipment repairs and how fast I was helped. .Happy Happy Happy


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Tech Support

By Mohammad from Katy, TX, United States on 03/02/2015


Bottom Line:

Yes, I would recommend this to a friend

I'm glad Amped Wireless has an employee like Cedrick Jr Knowledgeable Polite and courteous Solved my issues very quickly


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great costomer service

By ladeam from delhi iowa on 03/01/2015


Bottom Line:

Yes, I would recommend this to a friend

saved my but sam excellent service thank you could not do it my self


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I installed this extender ...

By Dave2222 from Sacramento on 02/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I installed this extender a few months ago, since our Comcast router would not properly connect all the devices in our house. It worked so well that I could even connect to the Internet from my backyard patio. I would recommend this product for anyone with an average sized or larger home. In addition, Amped customer support is outstanding.


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Product Truly Delivers!

By SueC from Pearl River, NY, United States on 02/26/2015


Bottom Line:

Yes, I would recommend this to a friend

This product is great! Prior to using it, one of the computers in my house would get booted from the internet frequently. Since using your product, we have no connection issues. Wish we had bought this a long time ago.


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simple to setup

By yo yo from California, United States on 02/25/2015


Bottom Line:

Yes, I would recommend this to a friend

Very helpful for install and worked our way from beginning.


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customer service

By nuvinag from Cerritos, CA, United States on 02/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick I'd number 161 was very helpful, walked me threw setting up my device and was very friendly on the phone call with me


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Tech Help

By zgumwha from Undisclosed on 02/20/2015


Bottom Line:

Yes, I would recommend this to a friend

Ryan #122 was a great help. Very nice and knowledgeable. Spent a lot time with me making sure everything worked.


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Techsupport

By Rhonada from Tampa, FL, United States on 02/20/2015

Cedrick Jr. was my tech support specialist when I needed assistance with setting up the extender. He was personable, warm and friendly. But most importantly, his technical knowledge of the product directed me throughout the setup process and I was able to successfully connect the extender.


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AS USUAL-THE BEST SUPPORT IN THE INDUSTRY-THX ALAN

By KEN J from Westhampton Beach, NY, United States on 02/19/2015


Bottom Line:

Yes, I would recommend this to a friend

GREAT...GREAT...GREAT TECH SUPPORT.......I OWN AND USE THREE AMPED PRODUCTS!!......ALAN-- MY TECH....SPENT ALMOST ONE HOUR RESOLVING MY PROBLEM....AMPED WILL NEVER LET YOU DOWN....FORGET ABOUT EVERYONE ELSE....ONLY GO WITH AMPED FINE PRODUCTS.....THEIR SUPPORT TEAM IS REALLY THERE FOR YOU!!!.....AAAAAAA TO ALAN AND THE GANG AT AMPED!!......KEN.....HAPPY!!...HAPPY!!


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Exactly what I wanted - excellent range extender

By FRB1 from Niagara-on-the-Lake, ON, Canada on 02/18/2015


Bottom Line:

Yes, I would recommend this to a friend

I am extremely happy with the product. Does what it is supposed to do. Tech support are also extremely helpful


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Andrew 108 excellent ...

By Flip FF from Albany, California, USA on 02/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Andrew 108 excellent concierge, helped get over my delema and back on line. On a rating of 1-10 he deserves a 20. Thnk you again Andrew 108.


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Great Support

By Ralph from Bay Area, CA on 02/16/2015


Bottom Line:

Yes, I would recommend this to a friend

Called company and spoke to Alan. He fixed my immediate problem with intermittently bad power supply. Then he took the time to optimize placement of range extender to get maximum speed. Thanks Alan.


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Great product, excellent customer support!

By Brandy from Louisville, KY, United States on 02/16/2015


Bottom Line:

Yes, I would recommend this to a friend

I have had this repeater since Nov. 2013, and it has worked much better than my previous repeater of a different brand. I live in a very long ranch-style home, and this Amped makes it possible to use the internet at both ends! I called tech support when I first set it up, and again today when it needed to be reset. The customer service agent, Cedric, was very patient and resolved the issue quickly. Thank you! I would not hesitate to purchase this brand again or to recommend it to a friend.


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GREAT TECHNICAL SUPPORT

By ANDYINCLINE from LAKE TAHOE on 02/13/2015


Bottom Line:

Yes, I would recommend this to a friend

GOOD EXTENDER AT GOOD PRICE. WOULD RECOMMEND TO FRIENDS TO BUY.


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customer service

By JaFr from Abilene, TX on 02/11/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick-helped me set up a unit with great success.


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Tech Support/Customer Service

By Leslie from Colorado Springs, CO, United States on 02/11/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. helped me get going with no problems. I had already gotten most of the way thru the set up process on my own, and he was a great listener. He understood that I didn't want to have to walk thru everything again, and he helped me get thru the last final step of set up very quickly and easily.


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Easy Install

By rfewen from Austin, TX on 02/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Installed this after calling tech support to find out the probable best location. After using for three of four week I couldn't get internet so I called tech support and Alan # 166 helped me through downloading and installing a firmware upgrade. Courteous and knowledgeable staff.


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SR10000 Extender Works Like A Dream

By MaltbyMike from Undisclosed on 02/10/2015


Bottom Line:

Yes, I would recommend this to a friend

I have been using this unit for over 2 years now and it has performed flawlessly.


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It Works !

By BayouFun from Fort Walton Beach, FL, United States on 02/07/2015


Bottom Line:

Yes, I would recommend this to a friend

It has worked for 2 months great ! I had a problem. Andrew #108, got it up and going again no problem !


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customer service

By Wigger from Ojai, CA, United States on 02/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. helped me get my network refreshed and my TV up and working. It was a great customer service experience. The extender is working exactly as needed and I will by another one for the rest of the house later.


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Customer service

By jacobs from Chino, CA, United States on 02/06/2015


Bottom Line:

Yes, I would recommend this to a friend

I spook to Cedrick Jr. Competent, patient and knowageable. A very good listener.


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Works great

By Anonymous from Long Isand,NY on 02/05/2015


Bottom Line:

Yes, I would recommend this to a friend

I live upstairs in a large home,the main router is in the basement,I tried all kinds of repeaters,They all worked to a degree.I was getting slow speeds and signal drop off.I decided to give this a try,it was easy to set up and now I get fast internet speeds on my tablet and home computer.I was able to use the ports to connect my home computer instead of wireless.Great product,worth every penny.


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Good Product and Great Tech Support

By Senior Housing from New Castle, CO, United States on 02/05/2015


Bottom Line:

Yes, I would recommend this to a friend

There were a few tweaks to be made to get our system to work properly, but the live tech support was awesome. There was great live support with initial set up and then later when we needed tech support, Patrick was extremely helpful.


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super products!

By Fast Fred from Hermosa Beach, CA, United States on 02/05/2015


Bottom Line:

Yes, I would recommend this to a friend

This is a great product, I have some difficult to reach areas in my building because of steel in walls and multiple floors. This solved my problems. Special thanks to Ryan #122 of Amped for guiding me through a re-install and helping me link up with the Amped Wireless R20000G Router. Both products make a nice combination. Love the customer service. BTW, the instructions were just fine, I had forgotten my password.


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excellent customer service

By Anonymous from Ontario, Canada on 02/04/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam was very helpful and patient. He took a great deal of time to get me set up. thanks Sam


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Bad start, good finish

By Rob D from Chicago, IL, United States on 01/31/2015


Bottom Line:

Yes, I would recommend this to a friend

The rep that helped me was very impatient at first and he was somewhat hard to understand. He did persist and ultimately was very helpful.


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Very Helpful...

By Patrick from New Mexico, United States on 01/28/2015


Bottom Line:

Yes, I would recommend this to a friend

Tech was very helpful setting up my AMped_SR Wireless extender. I can now get 4-bar strength wireless at my office about 150 feet from the main house.


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Excellent Tech Support

By sandh15 from Austin, TX, United States on 01/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Could not establish a connection with my router when making a first connection. I followed all the instructions but continued to be unsuccessful. I received a call-back from Andrew at tech support, who walked me through each detail, to include proper enabling of my system, and the result was successful. I couldn't have asked for better support -- timely, spot on, and professional.


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Great features ayes and great customer service too

By newampedfan from NY. NY on 01/24/2015


Bottom Line:

Yes, I would recommend this to a friend

The setup was somewhat long but very straightforward. The product looks great. I forgot the password for the wifi and called Jeramy at Customer Service - very helpful.


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great customer service

By pmurf from Undisclosed on 01/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy set up but when I encountered a problem Alan at Amped customer service resolved the issue immediately. So far seems to be working as promised and I loved the quick setup and immediate support.


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Great Service!

By KarenHam from Undisclosed on 01/19/2015


Bottom Line:

Yes, I would recommend this to a friend

I was very happy with the Service that Rosa gave me. She was very patient with me and was able to fix my problems. I am very happy to have the WI FI extend to all rooms of our new house.


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Great Customer Service in 2 Regards

By bill162 from Naples, FL, United States on 01/19/2015


Bottom Line:

Yes, I would recommend this to a friend

My Range extender needed to be reset and to start fresh but having many difficulties getting it re-established. Called in and after a few minute wait connected with Jorge (#169) who helped me get everything going again. Very knowledgeable, helpful, and courteous. The 2nd situation occurred when the review link I was sent could not find the URL and I called back to CS and Sam (#138) helped me to find the "write review" selection on the amped wireless web site. Again--helpful, courteous and knowledgeable. Overall 2 great experiences with customer support personnel - the way it should be.


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Great Tech Support

By Rocky1 from Las Vegas, NV, United States on 01/17/2015


Bottom Line:

Yes, I would recommend this to a friend

David, was knowledgeable, understanding, king and patient, product seems to working properly, however without David walking me through setup I would never been able to install correctly...My experience with Amped Wireless has been most rewarding and a compliment to management of company and employed tech rep's. Thank you for assistance,


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help setup with alan very helpful

By vann from Pasadena, MD, United States on 01/16/2015


Bottom Line:

Yes, I would recommend this to a friend

alan was very helpful and helping me set up with my error message thanks once again he knew exactly what to do 5 stars to alan


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customer service

By john fortin from Massachusetts, United States on 01/16/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Junior thanks for helping me install my new and improve wireless router. I'm glad you didn't give up on helping, your patience as well as your professionalism was greatly appreciated. I'm up and running faster than ever. Thanks again bud.


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Amped extender setup

By Debstr from Fort Lauderdale, FL, United States on 01/15/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought this wireless extender yesterday, because I had no signal when I sat on my patio in the warm Fl weather. Am happy with the product and customer service, from Alan.


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Great Product

By Jays from Florida, USA on 01/11/2015


Bottom Line:

Yes, I would recommend this to a friend

I have several of the Amped wireless products, very satisfied. Jeramy - Concierge #148 /Amped Wireless Elite Support was very helpful


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Great Customer Service

By Jerry Aguilar from Plant City, FL, United States on 01/11/2015


Bottom Line:

Yes, I would recommend this to a friend

I had a little trouble at first, but with a little help from Sam I got this running strong 5 Bars. Sam was very Patient and courtious.


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Nearly Flawless

By John L from Vista, CA, United States on 01/10/2015


Bottom Line:

Yes, I would recommend this to a friend

No problems for about a year, then stopped working. Alan at tech-support got it going again with a firmware reinstall. Very professional support!


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Andrew # 108 was outstanding

By vincekr from La Quinta, CA, United States on 01/09/2015


Bottom Line:

Yes, I would recommend this to a friend

I just wanted to say thank you for your exceptional customer support. I like this extender much better than the Linksys one I had. Andrew was patient and got me up and running in no time. Thanks again!!!


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Happy

By Lynn from Oregon, United States on 01/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Jeramy, Concierge 148 was very helpful and patient with me and solved my problem and I am so happy!


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James - Concierge 172

By frankthebank from Southern California on 01/08/2015


Bottom Line:

Yes, I would recommend this to a friend

James walked me through the set up of 3 different components that I had not been able to connect. He was patient, professional, and supportive. I was very surprised by this as I was not expecting a resolution. Couldn't be happier as everything is working.


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great product - great customer service

By johnnyboy from Delray Beach, FL on 01/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Product works great in my concrete block Florida home - sends signal all the way thru house. Customer service phone call I made was totally rewarding.


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Wow

By richie from Tennessee, United States on 01/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I didn't think my internet connection would be reachable from the back end of my backyard, about 200 feet from the router. Originally the router's wi-fi reached out about 100 feet at most when the signal went down to 2 bars and I could no longer connect. I was talking to Eric142 from tech support and he told me I can place where I still get 3 bars and after he helped me set it up, I moved it to that place (where the router gives 3 bars) and the extender seems to be reaching out about another 100 feet where I get the 2 bars again, that is just outside my back yard into the alley.


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Great product and when I ...

By Bob28 from La Crescenta-Montrose, CA, United States on 01/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Great product and when I had an issue. Customer support helped me resolve it quickly.


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Great Product

By DWThompson from Undisclosed on 01/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought this to increase my WiFi strength upstairs and I was amazed at the boost in signal. Plus the tech support folks helped me out when I had problems setting up the password. Thanks Cedric and team you guys rock.


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Great Service

By Glenn from Chapel Hill, NC, United States on 01/05/2015


Bottom Line:

Yes, I would recommend this to a friend

I had difficulties after a power outage. Alan was most helpful in getting me back up and running.


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Tech Support was Great

By Derm from Salt Lake City, UT, United States on 01/05/2015


Bottom Line:

Yes, I would recommend this to a friend

I have an apple device and was having trouble connecting with the router. Yohannis was amazingly kind and patient as I worked my way through the process. My advanced age didn't seem to deter his enthusiasm to help.


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great support

By Lipripper from California, United States on 01/04/2015


Bottom Line:

Yes, I would recommend this to a friend

This product fixed all my kids gaming issues and allowed them to use other electronic devices all through the house. Spoke with Allen in tech support on an issue and he resolved the problem quickly. Great product aND support.


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Great support helps to make a great product!

By BMCD from Ventura, CA 93001 on 01/04/2015


Bottom Line:

Yes, I would recommend this to a friend

My Amped Wireless worked flawlessly for 2 years! When I moved and attempted to set it up, I needed help. I was pleasantly surprised by the responsiveness of the web site, which invited me to call for further help, if needed. David, Concierge #144, was successful in helping me to set it up. He was very knowledgeable and patient - and could not have been nicer. My entire experience is in marked contrast to my recent attempt to get a question answered in regard to a new printer I purchased from a well known printer manufacturer. Using their website was fruitless, and there was no number I could call unless I wanted to pay more money. Thank you Amped and David for showing how customer support is suppose to work!!


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Thanks to Alan in customer support

By Milespergallon from Washington, United States on 01/04/2015


Bottom Line:

Yes, I would recommend this to a friend

I recently purchased an AMP range extender for my home WIFI and called the customer support number for assistance on how to connect the range extender. Alan (Concierge #166) was very helpful in guiding me through the set up process. Thanks to Alan I successfully installed the range extender!


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Very helpful

By RJ15 from Denver, CO, United States on 01/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Sam understood my problem and led me through a solution quickly and accurately. Thanks very much!


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customer service

By kilclikc from Yarmouth, ME, United States on 01/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Called Cedrik on a Saturday, was very helpful in upgrading the firmware and resetting the connection.


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tech support WONDERFUL!!!!!!!!!!!!!

By jackie666 from West Milford, NJ, United States on 01/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick was FANTASTIC and friendly ...worked his magic fixed my issue . wonderful employee and great product !!


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Great Equipment!!!

By Preacher from Florida on 01/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Actually, this extender does exactly what it was meant to do! I had a little difficultly with the person at technical support... his accent was very strong. However, being from the "deep south" someone from the north might say the same about me. :-} The price is set right and the extended area my wifi now serves definitely miake it's tremendous deal. I now have wifi at an office across the street from my main office, and a rental vacation home next to it.... that's TWO internet bills for wifi and TV I don't have to pay. EXPAND YOUR WIFI TODAY WITH AMPED... (nope, I do not work for Amped, just excited at how this piece of equipment had helped. Michael Carruthers


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Customer service

By Philmils from Undisclosed on 01/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Cedrick, jr., was a great help when I ran into a minor setup snafu! Good going!!!!


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Great customer service

By Cropduster from Tennessee on 01/02/2015

Great customer service, Samwas very helpful and has a lot of patience,


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Customer Service

By Drew from Oklahoma City, OK, United States on 01/02/2015


Bottom Line:

Yes, I would recommend this to a friend

I called the 888# and talked to Cedrick #161 and he walked me through the setup and he did an amazing job, dumbing it down for me because I'm not a computer wiz, so i appreciate all his efforts and BLUF we established a great connection literally....


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Great Customer Service

By Dan123 from Sterling Heights, MI, United States on 12/31/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam138 Great service. Helped me set up my Range Extender. Patiently walked me through step by step.


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excellent customer service

By kaelan from Washington, United States on 12/30/2014


Bottom Line:

Yes, I would recommend this to a friend

sam was very helpful in the customer service call.


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customer service

By aohler from Undisclosed on 12/30/2014

Cedrick jr, helped me set up the device. He is a big help thanks.


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Excellent Service by Sam

By Pras from Michigan, United States on 12/29/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam Provided best customer service by providing step by step instructions


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This is the second ...

By Doug Sampson from North Carolina, United States on 12/28/2014


Bottom Line:

Yes, I would recommend this to a friend

This is the second extended I have purchased for additional coverage. Great investment and excellent service from Jason with the Help Desk


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Wireless Wi-fi Range Extender set up

By jurek from nj on 12/28/2014


Bottom Line:

Yes, I would recommend this to a friend

I am really not good with computers and to set something up it is very difficult for me. Example could be the wireless Wi-fi Range Extender. I called your costumers service and talk with Sam. He was absolutely wonderful. I know that with people like me who are not good with electronics it take a lot of patience to do anything. Sam was really great and had a lot of patience to walk me through the set up successfully. Good Job Sam


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great customer service

By johnny lee from nc on 12/24/2014


Bottom Line:

Yes, I would recommend this to a friend

sem a very helpful customer service teck very knowledgeable and the patients of job


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Cutomer service

By Anne Henry from Evansville, IN, United States on 12/22/2014

Cedrick was great with helping me reset my range extender! He was very polite and answered all of my questions! Very pleased!!


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I bought this wireless ...

By Yogi from South Barrington, IL, United States on 12/21/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this wireless range extender about a month ago and it has performed very well. I called customer service for help in setting it up and person named Sam helped me throughout the set up procedure. He was knowledgeable, and very courteous. I recommend this product without any concerns. Yogi Shah


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Excellent Customer Service

By Charlie1 from Undisclosed on 12/21/2014

I was having issues getting my Range Extender set up, so I called the customer hotline number supplied with my product. I was connected to Sam, as my representative. He was very helpful, and I couldn't ask for a more professional, patient person. This company really does understand customer service.


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Sam

By Deadmnwalkn from Tennessee, United States on 12/21/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam was very quick to get me up in operation and very personal and friendly supporter. Very knowledgeable which made it easier for me to implement the system. I have a disability of unable to hear very well and he spoke very slow and clear so that I would be able to understand. Thank you very much Amped for having supporters like Sam.


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thanks for the help

By vinnyf from Undisclosed on 12/19/2014


Bottom Line:

Yes, I would recommend this to a friend

I had a hard time setting up my wireless extender and andrew helped me so much. Thanks again!


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Assistance

By boodleok from Undisclosed on 12/18/2014


Bottom Line:

Yes, I would recommend this to a friend

Great Service from Jason - Concierge #149 Amped Wireless Elite Support


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GREAT RANGE FOR TWO STORY HOME

By Joanieb from Portland, OR, United States on 12/17/2014


Bottom Line:

Yes, I would recommend this to a friend

Just got it set up today, with the help of Patick... great guy. Seems to be working just great!


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good range

By arthur from long island,new york on 12/17/2014


Bottom Line:

Yes, I would recommend this to a friend

Ryan was one of the best technical support person I have ever spoken to , he went out his way to make sure the extender worked all over my house ,from top to bottom


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Your tech support ...

By Susan from Walla Walla, WA, United States on 12/16/2014


Bottom Line:

Yes, I would recommend this to a friend

Your tech support concierge, Jason 149, was very helpful.


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Customer Service

By Teresa from Pensacola, FL, United States on 12/16/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick 161 He helped reset my unit. Great Job! Explained everything well.


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Gets it done

By chuckster from Boca Raton, Florida, United States on 12/16/2014


Bottom Line:

Yes, I would recommend this to a friend

Needed help to install. Got great assist from Andrew. Works like a charm. Keeps wi-fi signal and is very stable.


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CUSTOMER SERVICE

By Ferber from Virginia on 12/16/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick (#161) was a great help in installing my range extender - very patient and friendly.


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great product!

By camf from Alexandria, VA, United States on 12/14/2014


Bottom Line:

Yes, I would recommend this to a friend

We have owned this extender for 2 years and have had a couple of issues with local isp that caused problems with it. Calling the support number, even on weekends, solved the problem quickly. Very helpful tech support.


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I bought this product ...

By MikeDG from Orangeville, ON, Canada on 12/14/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this product just today at Staples for my Home office


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Coustemer service

By Cedrick from Diamond Bar, CA 91765, United States on 12/11/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Helped setup the Unit and Did An very Excellent Job of Helping set it up


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great tech support

By Samantha from Albany, OR, United States on 12/11/2014


Bottom Line:

Yes, I would recommend this to a friend

Good helper setting up amped wireless. Thank you :)


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Support

By JAB1 from Georgia on 12/10/2014


Bottom Line:

Yes, I would recommend this to a friend

Had a problem installing the product. Rosa #160 was great and walked me through the process and I was up and running in not time.


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Superior Customer Support

By Dr T A from Southport, NC, United States on 12/10/2014


Bottom Line:

Yes, I would recommend this to a friend

Below is my e-mail to the customer support manager at Amped: "Dear sir: I am taking the liberty to write this unsolicited acknowledgement of the outstanding technical / customer support which had been provided to me this afternoon by your colleague Yohannes Amare. In my years of dealing with front representatives of device / software providers I yet to experience such excellent " in every way " support by someone like that provided by Yohannes. As a customer, I view him as an exemplary ambassador of your company. I would like to thank him very much indeed. He was patient with my case, which was a difficult one requiring, finally, reinstalling firmware for a brand new Amped range extender. Yohannes was methodical, very informative, diligent, delightful, and very customer oriented. Amped should be very proud of having such employees. I congratulate you for such wonderful staff. Yohannes demeanor resulted in my decision not to return your product. Thank you for your attention".


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Very happy!

By mario 111 from Groton, CT, United States on 12/09/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this item at Walmart today, hooked it up and wow it worked. Finally a product that dies what it claims to do. I called customer service fir some help and he was wonderful, knowledgeable and patient. Would recommend this product toanyone who wants a wifii extender. Mario#111 your awesome.


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customer service

By dirt digger from Indiana, United States on 12/09/2014


Bottom Line:

Yes, I would recommend this to a friend

Sedrick 161 Was amazing and helped in a huge way. Walked me through the setup process step by step and was very patient with me. Thank you for a great product!


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customer service

By Miro from New York, NY, United States on 12/06/2014


Bottom Line:

Yes, I would recommend this to a friend

cedrik did help me a lot, solving my problem regarding the setting up of the amped wireless extender. Great job!!


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Great customer service ...

By RFK1 from San Diego, CA, United States on 12/06/2014


Bottom Line:

Yes, I would recommend this to a friend

Great customer service the concierge 168 Victor was very helpful and patience I strongly recommend.


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great customerservice

By mickey from oklahoma on 12/06/2014


Bottom Line:

Yes, I would recommend this to a friend

sam was the most helpful, very kind, and patient. thank you


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Great costumer servive!

By 123456789 from Undisclosed on 12/05/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam was very helpful on helping me configure and set up this device. I would defiantly recommend this device and there customer service was successful in fixing any issues we had.


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Matt was great. Give him a Raise!

By Jimbo1111 from Florida on 12/05/2014


Bottom Line:

Yes, I would recommend this to a friend

I could not get this new extender up and running. Matt was exceptionally helpful and patient. Excellent customer service.


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Great Experience! Great Product! Great Support!

By ostty from Kansas City, MO, United States on 12/04/2014


Bottom Line:

Yes, I would recommend this to a friend

Have always had partial WiFi coverage across my house - no longer!!! While my Windows 8 required me to call tech support - I was even more surprised by the timely "Stateside" assistance given by Ryan (a patient, knowledgeable - good soul). I cannot believe the full coverage across my house now, and after overcoming the Windows 8 password connect every computer and wireless printer in my house simply works - Yes!!!!!!! Thanks for making and servicing what looks to be a great product.


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Great customer service

By Bruce S from Maui, Hawaii, United States on 12/04/2014


Bottom Line:

Yes, I would recommend this to a friend

I have had this item for quite some time and have been very satisfied, but Just recently I had trouble getting the extender to work after my wife unplugged her router and tried without success on my own to get reconnected, eventually calling tech support who talked me through the process in just a few short minutes. Cedrick Jr. was the techy - very professional and extremely polite.


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Problem solved!

By espooner017 from Katy, TX, United States on 12/04/2014


Bottom Line:

Yes, I would recommend this to a friend

I was having issues getting a decent wifi signal throughout my home and had zero wifi outside on our patio. After installing the SR10000, I was able to fully operate any wifi device with a strong signal anywhere on my property. My only regret is not purchasing this unit sooner!


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Thank you for excellent tech support

By lionel sun from issaquah on 12/02/2014


Bottom Line:

Yes, I would recommend this to a friend

I got help from Cedrick 161 who spent time to go over the set up and finally I got it. The set up is not that simple, but the support is excellent.


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Patient and Knowledgeable

By Slim73 from Saco, ME, United States on 12/02/2014


Bottom Line:

Yes, I would recommend this to a friend

Had difficulty getting the unit going. I had two techs at two different times to help with the unit ($210 latter). Finally I decided to get help from Amped Wireless where I should have gone for the get go. Jeramy was incredible with his instruction, patience and knowledge of the product.


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Easy to Set-Up and Works as Advertised

By InMyOpinion001 from Houston, TX on 12/01/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this product because we had a few dead spots in the Wi-Fi in our 5K square foot house. This product solved all of the dead spot problems. If you follow the instructions carefully, it is fairly easy to set-up, you just have to be careful in following them. I am not a highly technical person, but I can follow instructions. This is extender worked fine in combination with my existing Lynksis router. We have solid Wi-Fi coverage all over my house. I have had this product for about 6 months now and have not had any problems with it.


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Ryan was Awesome

By Sharon from Toronto, ON, Canada on 12/01/2014


Bottom Line:

Yes, I would recommend this to a friend

I had Ryan help me out setting up my extender. He was very knowledgeable, patient and so personable. It was a pleasure to deal with and made the setting up of the extender a pleasure. Hang on to him, he represents your company with pride!!!


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Customer Service

By Nance1000 from Palos Verdes Peninsula, CA, United States on 11/29/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. was very helpful and supremely patient while setting up my extender. Thank you so very much for hiring such a capable person to work for your company. We can already see the extender working. There are bars where in the past there were none. I'm so excited to be able to use our devices in other parts of our home.


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cedrick jr

By Jeffrye from Jacksonville, NC, United States on 11/22/2014


Bottom Line:

Yes, I would recommend this to a friend

Customer service was great. Trouble shooting flow was smooth. Worked first time.


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Customer Service

By SCOSTER from Atlanta, GA, United States on 11/21/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedick Goodwyn helped me to resolve my setup issues like a BOSS! I am not real tech savvy and he walked me thru everything to get this device set up and running. I used to have dead spots in the basement and far from my XFinity wifi router, but not any more!! I even have strong wifi signal outside the house!


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Great Product ! Excellent Service and Support !

By Ellen from Oakdale, Ca. on 11/19/2014


Bottom Line:

Yes, I would recommend this to a friend

Had a 5 yr. long problem with wi-fi signal strength in my mobile home, No more problem! And the customer service I received from Sam, to help me reset the system and get me back up and on-line again was phenomenal he was professional, understanding and patient . Got my system in shape and running in minutes! Thank you Sam, you do an exceptional job.


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Customer Service

By King from Undisclosed on 11/15/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedric Jr was brilliant! He was very professional and talked a totally non-techie chap like me through the whole set-up bit. Cheers again


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SR10000

By Norman Call from Idleyld Park, OR 97447 on 11/14/2014


Bottom Line:

Yes, I would recommend this to a friend

I own a small motel on the N. Umpqua River in Oregon and was searching for a reliable and "easy" to operate extender that can cover up to150 feet through the walls of log cabins. Other products I have tried were difficult to install and too expensive to boot. Eric 142 from Amped Wireless guided me through the simple installation process and without the heavy Indian accent. The product does what it was advertised to do. And I was told I could daisy-chain this product if I wish to extend it further. Thanks Amped Wireless. Norman Call Dogwood Resort Motel


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Customer Service

By John W from c/s, CO on 11/14/2014

Cedrick Jr. helped me set my unit up and was more than patient with my lack of computer knowledge.


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SR10000 Extender....awesome!!!!!!!!!!!!

By Charles from Undisclosed on 11/14/2014

Comcast just put in a new router, but I needed dto rehook up my SR10000. Fortunately, I was immediately connected to Amped Wireless Andre, who guided me through all the maze of setup...perfectly, with genial expertise that made it simple. He is one of the best products Ampedwireless has available.....


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solid wireless repeater

By eric from New York, United States on 11/13/2014


Bottom Line:

Yes, I would recommend this to a friend

repeater is now a year old and never needs anything, solid performance and great range


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Excellent wireless range

By pasmith from Maryland, United States on 11/12/2014


Bottom Line:

Yes, I would recommend this to a friend

I purchased the Amped Wireless to extend the range of my router which is located in my basement (connected also to multiple Ethernet connections). Because of the router location, the wireless signal was medium at best on the first floor of my home. Once I connected the Amped Wireless, the signal strength to all my devices went to Very Strong ("ALL Bars") throughout my home. I am very pleased with the product.


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Fantastic customer service!

By ModernMacgyver from Knoxville, TN, United States on 11/10/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam walked me through an update of my firmware and checked to see that all was functioning. Very professional and friendly. Even helped me to resolve an IP conflict.


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Finally a signal into my next door neighbors house

By virgilSoCal from Anaheim, CA, United States on 11/08/2014


Bottom Line:

Yes, I would recommend this to a friend

Thanks to Jeramy, my tablets and other devices have a strong Wi-Fi signal. He aided the install and explained in laymans terms how to maximize the Range Extender. I kid you not, I can stand in my next door neighbors house and get my Wi-Fi. even our backyard is strong. Thanks Amped.


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Great customer support

By TDsurf from Los Angeles, CA, United States on 11/08/2014


Bottom Line:

Yes, I would recommend this to a friend

I was having a problem setting up my Amped Wireless repeater. Jeramy - Concierge #148 was very helpful and kind. Thank you Jeramy. Solved my problems and got me going. cheers, Tom


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A Life Saver!

By jsd412 from Coral Springs, Florida on 11/08/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this several months ago and it has been a true life saver. Works great and the customer service is fabulous!


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customer service

By samson from Virginia Beach, VA, United States on 11/07/2014


Bottom Line:

Yes, I would recommend this to a friend

cedrick jr...good customer support. had a good sence of humor.


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Works great for basements.

By Candace from Wisconsin, United States on 11/05/2014


Bottom Line:

Yes, I would recommend this to a friend

I have had this extender for almost three months and I did have to call tech support one day to fix an ip address problem. Outside of that it worked spectacularly and I am able to get 5 bars in the basement in my cinder block room. It is a little pricey but the device and the amazing tech support (Thank you Rosa #160) for helping me with my issue.


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great customer service

By blackie from Ont, Canada on 11/05/2014


Bottom Line:

Yes, I would recommend this to a friend

sam was a great help and a delight to talk to With me I neede his direction


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Technical assistance from Ryan

By RobH from Seattle WA on 11/04/2014


Bottom Line:

Yes, I would recommend this to a friend

I needed help to set up my Amped range extender unit, and found the assistance at Amped to be easily accessible and extremely helpful. Ryan was great in helping me work through the setup. He had a thorough understanding of IPhone and iPad settings, as well, which was very helpful to me for getting my mobile devices to connect to the Amped range extender. I now have excellent connectively throughout the house.


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MATT RODRIGUEZ CONCIERGE #146

By THA BOMB from West Covina, CA, United States on 11/02/2014


Bottom Line:

Yes, I would recommend this to a friend

I BOUGHT THE HI-POWER WI-FI RANGE EXTENDER.REC10 FOR MY HOME NETWORK. SINCE NOT COMFORTABLE SETTING UP MYSELF & LEARY OF MESSING UP THE NETWORK AT MY HOUSE, I CALLED CUSTOMER SERVICE TEL #. MATT TOOK THE CALL. EVEN WITH THE ABOVE, ALONG WITH MY MANY VALID AS WELL AS INANE QUESTIONS etc DURING THE PROCESS, MATT WAS PROFESSIONAL, PATIENCE, AND EXPLAINED THE PROCESS SO I WAS AT EASE AND COMPLETELY COMFORTABLE.


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It's a great product

By msr97 from New York, NY, United States on 11/02/2014


Bottom Line:

Yes, I would recommend this to a friend

I like this product, it is very user friendly. Doesn't give you too much technical stuff that some people don't understand.


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Solved my problem

By happy from Undisclosed on 11/01/2014


Bottom Line:

Yes, I would recommend this to a friend

Our internet provider has a wireless router, but it was at one end of the house. On the opposite end of our house, the WiFi signal would drop sporadically. I bought the Amped extender to solve this problem. We now have WiFi over our entire property, up to 80 ft from our house. I did have a small problem getting it set up, I called the Amped toll free number (on Saturday), had a 1 min wait, then got connected to tech support. The tech, Cedrick, helped me solve the problem quickly in a patient, friendly manner. Great product!


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Great customer service

By ED93 from Denver, CO on 11/01/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. helped me set the product up was very patient and helpful. He should get a raise!


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GREAT SERVICE

By lcc118 from Coquitlam, BC, Canada on 11/01/2014


Bottom Line:

Yes, I would recommend this to a friend

SAM has helped me efficiently and patiently. I finished setting in just a few minutes. Highly recommended!


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cedrick jr. was the bomb! ...

By chris claps from Durango, CO, United States on 10/31/2014


Bottom Line:

Yes, I would recommend this to a friend

cedrick jr. was the bomb! he was a big help. thanks bro


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Good product, excellent results

By jeancacat from Toronto, ON, Canada on 10/28/2014


Bottom Line:

Yes, I would recommend this to a friend

Depending on your wired-in speed, research if you need a newer model What was great was the Technical support I got from David - really superb - so I would buy another one without hesitation and with full confidence.


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customer service

By piojo from florida on 10/28/2014

Cedrick Jr. He helped me setup my device and he did a great job


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costumer service

By Pedro from Costa Rica on 10/28/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick jr good gave good costumer service helped out a lot


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AWESOME!!!!!!! CUSTOMER SERVICE GREAT!!!!

By Grazi Politano from Newtown Square, PA, United States on 10/25/2014


Bottom Line:

Yes, I would recommend this to a friend

CEDRICK JR helped me setup the extender after it completely went out on its own. He was suuuper nice and helped through every step of the way. I'm not a IT geek so I am glad he was very patient.Thank you so much!!!!!!


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Melissa was best tech I have used in 2 years

By Brandon from Randolph, VT, United States on 10/23/2014


Bottom Line:

Yes, I would recommend this to a friend

I am pretty computer savvy, but sometimes I need to use tech support from various companies... Usually it's a nightmare of waiting and being transferred...to someone who, in the end, knows lwss than I do. Not with this tech woman...Melissa... she saved me hours of frustrstion.


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Excellent product and top notch support

By AG AG from Cupertino, CA, United States on 10/23/2014


Bottom Line:

Yes, I would recommend this to a friend

I changed to uVerse internet service. The cable modem is integrated with a router and the two have to work together. This required me to get rid of the old router at home along with having to re program all the other access points and repeaters at home. Indeed, ran into trouble during the (re)setup. During the process, other devices started acting crazy. Amped Wireless team were very helpful and patient in trouble shooting and isolating what was wrong and how to correct it.


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Excellent Range

By Ietaxman from Huntington Station, NY, United States on 10/22/2014


Bottom Line:

Yes, I would recommend this to a friend

Set up was a little tricky, but one call to tech support issue resolved. Range is awesome.


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Great Unit

By Gremanda from Undisclosed on 10/22/2014

Jason, concierge #149 was exceptionally patient, pleasant and helpful. Spent quite a lot of time with me on the phone and got my problem solved.


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Good Customer Service

By Huck from Undisclosed on 10/21/2014

Couldn't get the network set up, spoke with Cedrick (con.115) and he was very helpful and walked me through the steps!


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Customer service

By Lisa from Ontario, Canada on 10/18/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick jr. He helped me set up device. Patient and very knowledgable. A great help


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My wireless extender

By hope2014 from NC, United States on 10/17/2014


Bottom Line:

Yes, I would recommend this to a friend

i just bought this product works out great we were in the middle of moving and it wasnt working but Cedrick Junior in amped wireless customer service was a big help very patient and friendly. Thank You


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Great Tech support

By sadie from Abilene, TX on 10/16/2014


Bottom Line:

Yes, I would recommend this to a friend

I had a problem setting up. I called the tech support number and was able to get up and running very quickly. Agent (#166) was knowledgeable and courteous. Could not be happier!


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Great Service!

By MikeK from Livingston, NJ, United States on 10/15/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam walked me through my problem - I had wireless service from my router but no internet access. It was a DNS problem. Problem now fixed, and I'm a happy camper! Good for Sam! PS - When I first called Verizon FIOS about this, the agent did not know what DNS was. Go figure.


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WORKS GREAT

By ejpo from fl on 10/15/2014


Bottom Line:

Yes, I would recommend this to a friend

GOT EXCELLENT HELP IN SETTING UP THE DEVICE FROM THE Amped Wireless TECH


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cedric jr is awesome

By normski from Vancouver, WA, United States on 10/14/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedric Jr was a big help with a lot of patience he figured out my connection problems with a lot of patience


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Customer service

By Scott from Undisclosed on 10/13/2014


Bottom Line:

Yes, I would recommend this to a friend

Had a minor issue with product after power outage (my fault). I called customer service and had an incredibly helpful gentleman named Sam get me back up and running in no time. Very impressed!


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Just bought this unit. ...

By benchman from Shelton, WA, United States on 10/13/2014


Bottom Line:

Yes, I would recommend this to a friend

Just bought this unit. Had a problem getting it to work, with my smartphone. I had cloned it during setup, called for support, and got it up and running fine. Full coverage in the area's that I wanted.


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Excellent Product with Incredible Support

By Seasport24 from Burlington, WA on 10/13/2014


Bottom Line:

Yes, I would recommend this to a friend

When I couldn't get my SR300 Range Extender to pair with my new router I called the Tech support line. After a very reasonable wait time a woman named Rosa answered the phone. I realized Rosa was different than the reps at my ISP when her voice actually sounded happy and pleased to be able to assist me. She stated confidently that we would solve the problem together. She spoke clearly and articulately so I could hear and understand her. She walked me patiently through the steps to a successful outcome. I was made to feel like I was a valued customer. She made the product work again in around four minutes. She confidently explained that we had to get rid of the references to the old router and establish new ones for all wireless devices. She walked me through the fact that I would have to do that for other devices such as the television and tablets. Most impressively she actually thanked me for purchasing their product and calling to get it working properly. I was blown away! This woman is definitely in the top 3 support people I've ever spoken with about anything! You will not be disappointed purchasing from this company.


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Cedric 115

By Wjws from Toronto, ON, Canada on 10/13/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedric 115 was the best technician I have ever spoken to from any company. He was amazing and solved my problem in a very professional manner. Dr Whistance-Smith


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tech support

By jake from Florence, AZ, United States on 10/11/2014


Bottom Line:

Yes, I would recommend this to a friend

Andre Was great and very helpful and polite with helping me to connect my router


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Works great, even for a tech challenged person

By Leon from Yadkinville, NC, United States on 10/11/2014


Bottom Line:

Yes, I would recommend this to a friend

So, I couldn't figure out how to get this thing to work, even after reading and following the directions. Called up the help center and Cedrick Jr. helped me out from start to finish. Turns out I had a computer problem which he helped me to fix on top of extending my Wi-Fi range from fair to excellent. Can't do any better than that. If you need help...ask for Cedrick Jr. Helpful AND patient. (2 rare qualities)


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Tech support

By Salvador from Northridge, CA on 10/10/2014


Bottom Line:

Yes, I would recommend this to a friend

I was having trouble connecting my Amped wireless extender. Rosa was great and helped through the process. Everything works great. Thanks!


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Cedrik jr

By Cook carol from San diego on 10/09/2014


Bottom Line:

Yes, I would recommend this to a friend

Helped me out connecting to my new amped wireless extender made it easy breezy and was great to talk to while setup was taking place and made my dreaded wifi extender connecting experience a dealight. was pleasantly surprised to find out they are located locally in so cal awesome customer service . Thank you Cedrik Jr


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Excellent!

By OC Samurai from Laguna Hills, CA, United States on 10/08/2014


Bottom Line:

Yes, I would recommend this to a friend

I just got this one delivered and tried to set it up by myself. I think I completed almost 80% of set up and needed help. I called Tech Support & talked to Andre who was extremely patient and guided me step by step. Big Successes! got connected and getting excellent signals for all devices. It's a easy set up. Andre explained very concisely and easy to follow. Thank you very much, Andre, you made my day. I'm a happy camper. Mark


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Works Great!

By KenG from Tampa, FL, United States on 10/07/2014


Bottom Line:

Yes, I would recommend this to a friend

In just a few simple steps my extended network was working and I was connected


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quite helpful

By slr3601 from Boston, MA, United States on 10/07/2014


Bottom Line:

Yes, I would recommend this to a friend

I've had the amped router working for over a year and, when I was having problems with a phone app, I tried to reset the router on my own. When things did not work, I called support. I had to wait a while for a person, but once I had the person, things went well and we were able to get it up and running again.


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Great device!

By geronimo from Texas, United States on 10/06/2014


Bottom Line:

Yes, I would recommend this to a friend

After calling tech support, and receiveing great help from Jason - Concierge #149, my wifi range extender works perfectly!


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great features

By birdstp from Courtenay, BC, Canada on 10/06/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this about a year ago and finally using it. Works awesome!


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Great Support

By SherryN from Lubbock, TX, United States on 10/06/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam has helped me twice with my extender, he is so professional and helpful. Great job Sam. Need more support help like you. Tell your boss i said you need a raise.


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tech support

By momX3 from Storm Lake, IA, United States on 10/05/2014


Bottom Line:

Yes, I would recommend this to a friend

cedrick jr helped out with amazing tech support a 2 hour struggle turned into a 5 min fix with his help THANK YOU!!!!!!!!!


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cedrick jr helped me stup ...

By Heather from Fulton, Ohio, United States on 10/05/2014


Bottom Line:

Yes, I would recommend this to a friend

cedrick jr helped me stup up the product. And it works great


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great service

By casey from ok from Oklahoma City, OK, United States on 10/04/2014


Bottom Line:

Yes, I would recommend this to a friend

sam was very friendly, extremely helpful and knowledgeable about this product treat him as a great asset to your company, these are the kind of people that make these phone calls enjoyable and not a nightmare.


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Sam is great IT Technician

By Mali from Houston, TX on 10/04/2014


Bottom Line:

Yes, I would recommend this to a friend

I was having trouble accessing the Range Extender dashboard and the technician, Sam, was very helpful, polite, and knowledgeable.


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works with a smartphone hotspot

By klbrown from Undisclosed on 10/04/2014


Bottom Line:

Yes, I would recommend this to a friend

Took a bit to set up for my phone hotspot, but now I have wifi throughout the house.


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teck support

By ICBlue from Redlands, CA, United States on 10/03/2014

cebrick jr I am glad to work with this support person he was extremely helpful in it took a long time to clear everything and reset to operate system. I am hooking this up at my auto repair shop to extend my range. I have a brick building and it will work ok but sometimes I have to reset extender.


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Best Service Ever!

By Ajball from Holland, OH, United States on 10/03/2014


Bottom Line:

Yes, I would recommend this to a friend

I would've been lost without the help of Sam. He was very helpful


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good service

By Zoom from Burlington, MA on 10/03/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedric jr. helped me re-connect my Amped Wireless 10,000 extender. It stopped working and I couldn't get on the internet. The reset button broke while trying to reset it (only one day old). There should be an easier way to reset the device. However, Cedrik jr was excellent. He was very patient and knowledgeable and got my computer working, etc. I give him an A+


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patient and Knowledgeable

By John C from Chicago, IL, United States on 10/02/2014


Bottom Line:

Yes, I would recommend this to a friend

I purchased this about 4 months ago and I assumed it was good to go out of the box but it needed a firmware fix. While I was frustrated with that, Jason's expertise and patience took care of the problem and I am now able to get on with my work.


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Technical Support

By Milt from Springfield, VA, United States on 10/01/2014


Bottom Line:

Yes, I would recommend this to a friend

Was provided telephone technical support by Concierge #148 (Jeramy) in resolving an initial installation problem. The support provided was outstanding in all regards. Your technician was extremely knowledgeable, professional, patient and courteous. Based upon the expert assistance provided I would not hesitate to recommend this or any other Amped product to a friend or associate.


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Great Service

By Kari from Gilbert, AZ, United States on 10/01/2014


Bottom Line:

Yes, I would recommend this to a friend

Sam gave Wonderful service! Very friendly and helpful!


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Great servise Cedric Jr was very helpful.

By Eddie from McDonough, GA, United States on 09/30/2014


Bottom Line:

Yes, I would recommend this to a friend

Excellent service by Cedric Jr. Would recommend him to other customers.


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Hooking up my Rec10

By robin79 from Washington, PA, United States on 09/30/2014


Bottom Line:

Yes, I would recommend this to a friend

I had trouble getting the dash board up but I called the 1800 number and a lady name Rosa was so nice and she helped me out my network is up and running very well. Thanks for being so kind Rosa it was a pleasure talking to someone so nice for a change.


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Great Customer Service!

By aggieterra06 from Montgomery, TX, United States on 09/30/2014


Bottom Line:

Yes, I would recommend this to a friend

I have had this extender for over a year now and recently switched my internet providers modem and had to reconfigure the settings for my wifi extender. I called in and my customer service rep, Alan, walked me through the steps quickly and had me up and running in no time. Now we can go back to enjoying wifi all through the home and out by the pool again. Highly recommend this company, and this product!


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It finally working

By Gizmo from Bridgeport, CT, United States on 09/30/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought the extender and had problem connecting call the company and spoke with Cedrick Jr. He help me through and now everything is working good. Had a great time also speaking with him very social.


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Cedrick Jr. very helpful ...

By Anonymous from Undisclosed on 09/30/2014


Bottom Line:

Yes, I would recommend this to a friend

Cedrick Jr. very helpful on installation issues with MacBook


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Good services

By Mbsancho from Undisclosed on 09/30/2014

Cedric jr help me a lot to the process to set up my amp


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Range Extender issues

By Dale from Undisclosed on 09/29/2014


Bottom Line:

Yes, I would recommend this to a friend

I bought this product to extend my coverage in the house.


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Sam

By Alexander from Seattle, WA, United States on 09/29/2014


Bottom Line:

Yes, I would recommend this to a friend

Patient. Very-Knowledgeable. A great outlet for support. Many Thanks!


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Thanks Sam!

By Ruth from Orange County, CA, United States on 09/28/2014


Bottom Line:

Yes, I would recommend this to a friend

I have had issues with our WiFi for years. I am not tech savy at all and was told to buy a WiFi extender. I went ahead and purchased this product but had a difficult time setting it up. I decided that instead of just returning the product I would call the customer service number. Sam the rep for Amped was very patient and courteous. Even though I had to ask him to repeat everything twice he was very helpful and did not give up until we finished the set up. I am very happy with the product and even more with the customer service. I will repurchase in the future.


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Sam

By mfscks from