Home » Appliances » Home Appliances » Household Cleaning » Vacuum Cleaners » 31N1 » 185 Reviews

Bissell Steam Mop Deluxe 31N1 Upright Vacuum Cleaner - 1.50 kW Motor - Mineral Blue Reviews
Sorry, this product is no longer available from our store. Please, find our product reviews below and/or try our product search if you are interested in a similar product.

Product Reviews


Average Customer Rating:
View Product Reviews
(based on 185 reviews)
Already own it?  Write a Review
View Product Reviews

Total Trash

By TomT from Maryland on 10/03/2015

Never worked from the first day. Haven't touched it in 2 yrs. thought I'd tri it out today and it produces NO STEAM. Thought about changing the Filter Media, but as soon as touched the clear plastic housing holding the media, it started to break up. Total failure. Bet they don't post this on their website. Gave it One Star, because it required something in that field, or I could not go on. Negative Stars would be nice.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love my Bissell steam mop

By Barb from Highland, IN, USA on 09/27/2015

I've used the Bissell steam mop for 8 or 9 yrs, but sadly it was tired--so I bought another one just like it! I'm older, handicapped and I'm so glad I found a product I can actually use and manage to carry it upstairs to use in the bathroom as well as the kitchen. Best of all, I can hear it steaming strong again and it cleans so well!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

cleans bathroom, kitchen, hardwood - everything

By Mickey from Virginia, USA on 09/05/2015

I bought this to sanitize floors for my little baby who would be crawling soon, and I was pleased with it right away. Baby is now almost sixteen and I'm still using the mop - mostly to clean my elderly mom's house. Very useful and very appreciated.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Hot Item

By Cheri13021 from Auburn, NY, USA on 08/25/2015

Finally got the time to use my "first ever" steam mop. The steam was super hot so I know that my floors were cleaner than using a regular mop and bucket. I also love the fact that there are no harsh chemicals on the floor since I have a cat. Deep clean, wow! The floor was dry immediately. I will recommend this product to all my friends and family. Light weight also. So glad I purchased this product.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

love this steam mop

By Liz from Texas on 08/17/2015

I had one that finally died after 14 years, loved the first one and love the replacement. My floors always look and feel so clean after mopping with the Bissell steam mop. I can't imagine anyone being disappointed with this mop.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

No steam

By SanPan from Oklahoma City, OK, USA on 08/10/2015

I have had my steamer a number of years. The filter went bad and smelled really bad. So I ordered a new filter. Now I can't get it to steam, I removed the bottom and stuck a paper clip in the little hole to clean it our, and still doesn't steam. So now I have 2 new filters and no steamer


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Near Perfect Cleaning for Hard Floors

By Mr. Clean Jr. from Calif. on 05/24/2015

The Bissell Steam Mop Deluxe will: Keep your household floors clean without the trouble of typical mops, buckets, detergents/cleaners, and without the residue left behind from whatever cleaning product using the above method. The steam and microfibre cloths really do remove virtually everything on the floor, afterspotting. What this product will not do is remove some of the dried on gunk that's common on kitchen floors, sometimes after several passes. Here and there spotting will be necessary. But, those with chronic back and joint pain should not hesitate with this. It really does make doing the floors so much easier.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I liked getting an extra pad with the product

By Wanda from King, NC on 05/11/2015

I love this steam mop. I don't know how I ever lived without it. Thanks Bissell


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Steam Clean - the best type of clean

By Hya from Port Saint Lucie, FL, USA on 05/04/2015

This is my first steam mop purchase. I have no complaints, it did the job I wanted it to do. I have a pet and I want the steam to kill germs and refresh my carpet which she is always rolling on. I am well pleased.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Deluxe Steam Mop - Best Ever!

By ElsieC from New Jersey on 04/05/2015

This is my 3rd purchase of the Deluxe Mop and it does a fabulous job on my wood, laminate and tile floors. I used the power fresh, the Shark - I was not happy at all. Bissell this is a great product !


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Very easy to assemble, easy to operate, and got my ceramic tile floors "squeaky" clean!!

By alc from orlando, Fl on 03/29/2015

So glad I purchased the Bissell, I had been looking for a steam mop, one of the features of the Bissell is it's "stand alone" ability. Don't have to search for a wall to lean it against, nice feature. This steam mop does what it says it will do! Thanks!!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

My Clogged Steamer

By sliide from Dayton, OH, USA on 03/23/2015

My steamer quit steaming so I ordered a filter online. It still would not steam so I tried the paper clip thing and it still did not work. With the mop head off i used compressed air and blew the line out from both directions where the filter attaches and where the mop head attaches. It now works better than ever.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Broke after 4 uses!

By Constance 64 from Cleveland, Ohio on 03/12/2015

This is the worst of the lot! My first one stopped steam in less than a year. They sent me a replacement, which I was very happy about, but that stopped steaming after only 4 uses!! I did everything right including clicking it in very good! When I was done, most of the water was still in the tank which led me to believe it did not end up on my floor, plus there was no steaming! I WOULD NOT recommend this particular steam cleaner to anyone! Do not buy the Deluxe steam cleaner!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I love this steam mop!

By Priscilla from Weatherford, Texas on 03/03/2015

I bought my 1867-7 Steam Mop in 2008 or 2009. While It may have not gotten terribly hard use, it still keeps going without fail or any problems whatsoever. As long as I can keep getting filters and mop pads, it will remain in service. We just moved from a house hard floors only in 2 bathrooms and the kitchen. Now we are living in a house with 2,000 sq ft of polished concrete floors. This little machine is going to get a real work-out! I had to order new mop pads that just came today -HURRAH- as the ones that I was using are still packed somewhere! We have also switched from city water to well water, so I will be very diligent about using distilled water.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Worst Steam Mop

By Momo from St. Louis County, MO, USA on 02/26/2015

This steam mop is a big joke. It leaves lots of streaks and does clean well at all. A Swiffer wet jet does a much better job.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Did not like this mop

By Pearlspin from Longmont, co. on 02/06/2015

I loved the vintage look and color of this mop, and thought I would take a gamble knowing the reviews were mixed. I used it once and packed it back up to return immediately. It was hard to push, difficult to hold down button for steam, and he cord was really short. I did however buy a power fresh bissel steam mop, and I love it! It's the easiest mop to use!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

the 3in1 it is the real deal

By pc from Los Angeles, CA, USA on 12/17/2014

5 minutes out the box you are cleaning your floors like you never have before ... I'm 55 , bad back . The bucket, the mop water always dirty .. so i have been letting it go. spot cleaning. this thing cleans , if you have a bad stain.. i had a few... just stay over the stain for 5 sec... and gone. you are missing the boat if you don't get the 3in1


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Good Mop, lousy water bottle

By imsted from Undisclosed on 11/14/2014

I was happy with the mop when it functioned properly. The water bottle cap malfunctioned after several months and will no longer hold water when hooking it up to the filter. I purchased two mops and it happened on both units. Also, when I tried to purchase a replacement water bottle and cap, the website states they are no longer available so I am throwing away two perfectly good mops because I cannot purchase a functioning water bottle and cap.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Bissell steam mop

By Toni from New York, NY, USA on 11/12/2014

It's the only one to get. But, you have to be careful that the little hose inside to make sure that it is actually in the water.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Excellent Product and Easy to Use

By Burch824 from Northern California on 11/09/2014

I am over 70 and live in a house with laminate floors. The steam mop is the perfect product to remove surface dirt after vacuuming. It dispenses just the right amount of dampness without saturating the floor. I go over the floor with a dry mop pad to remove any leftover moisture and dirt. Cleanup is very easy and I use distilled water to keep the filter system fresh. This unit is superior to the laminate floor spray cleaners and far less work, but the option of spreading the cleaner on first, then steam mopping, is always available.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

So Far So Good

By Radar240 from New York, N.Y. on 09/29/2014

I want to write an honest review. I've used the product twice on wood flooring as well as a small 6 x 9 rug. The steam mop deluxe has worked well on both. So far I am satisfied with this product. If this changes in the future i will submit a revised review.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

How do I get rid of the moldy smell from my steam mop

By Teresa64 from Waxahachie, TX, USA on 08/30/2014

I really like this mop but there is a horrible moldy smell whenever I use it. I don't know what to do to get rid of the smell. It doesn't seem to be coming from the water tank. I want to use the mop but I can't stand to clean my floors when it leaves behind this horrible smell.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

New Steam Mop Deluxe - leaks around filter and water bottle

By MountainSide from Bonita Springs, FL, USA on 08/22/2014

We use steam mops to clean our hardwood floors, they work great when they work. We started with a Shar** unit until it finally gave out. Along the way, we learned that you have to use distilled or demineralized water or they will plug up. Nonetheless, after the Shar** died, we wanted to try a better unit and so choose the Bissell 8482 Steam Mop. It worked great for several months. Now it leaks...no make that water runs...from the area where the water bottle attaches to the filter or from where the filter attaches to the main body. We've ordered a new water bottle, a new filter, cleaned the nozzle, cleaned the mop head sprayers and continue to use only distilled water. After a few uses, it starts to leak again. Very disappointed in Bissell, as an engineer, I can tell you there is a design flaw here.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love my mop

By Heather W from Maryland, USA on 08/15/2014

I have had this mop for several years now. I still love it. It does a great job cleaning my floors without the worry of using chemicals in my home. I have replaced the mop pads twice and kept the water filters up to date. Def recommend this for any household.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Bissell Deluxe Mop 31N1

By PJ from Bella Vista, AR on 08/08/2014

I bought this mop with the hope that cleaning my floors would be easier. This thing is going in the garbage! It continually leaks water. I'd rather get down on my hands and knees and scrub!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love this mop!

By Grandma C from Kansas City, MO on 07/27/2014

Love my steam mop, but have a question. I've had it for several years, now hen I use it it leaves a smell. Is it the pads or filter that need changed?


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Waste of Money

By Susan2014 from Corona, California on 07/08/2014

I purchased this steam mop about 1 year ago, it worked fine at first, then the puddles started, water was coming out from the bottom. I re-read the instructions, and tried again, with the same result. The next day I began to mop again and all it did was make that cllcking sound with no water/steam coming out at all. I consider this a wasted investment and I'm very disappointed with the brand.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

GREAT PRODUCT

By HappyCleaner from Brandon, MS on 05/30/2014

I have had my Bissell Stream mop for 2 years. It works great. I hate the way cleaners left my floors sticky. The steam cleans and sanitizes without leaving anything on my floor.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Piece of Junk

By Irritated from Houston, TX, USA on 05/27/2014

I actually asked for this thing for a Christmas gift. I am on my 2nd steam mop because the 1st one came with a European plug and I live in Texas. Buyer's remorse x 2!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This product cleans well

By Rainey from North Augusta, SC on 05/08/2014

Steam Mop cleans well; however, after only using 4 times I am having issued with power. Having to plug and unplug numerous times before power comes on. Have checked outlet with other products and have had no issues. I purchase one also for my mother; however, she has yet to use. She is older and has a hard time on how to operate


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Junk

By Susan from Milwaukie, OR, USA on 04/14/2014

The first steam mop deluxe I purchased lasted almost three years. I purchased another when that mop was going out. The first one I received did not last three months and I had to go through the warranty song and dance and wait for another apparently reconditioned steam mop. Still this third mop had the same problems. Constant loud knocking, low if any steam output and finally nothing.. nothing at all. I do not recommend this product. I had been considering purchasing a fancier more expensive steam mop from bissell.. I can't do it, I can't risk it


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Dissapointed

By Crystal from Dayton, OH, USA on 04/11/2014

I got my steam mop for Christmas last year, and it leaves puddles on the floor if its resting in the upright potion for even a minute or two. Many times when I go to use it I push the trigger for steam and it just makes the priming sound. I can hold the trigger down for 5 minutes and still no steam. It also is very leaky. Water trickles down from where the filter and water container meet. So disappointing. I thought Bissell would have had better quality products.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Will not produce steam

By Bella77 from Myrtle Beach, SC, USA on 03/15/2014

I was excited to use this steamer. However, after the indicator light came on, I pressed the button for the steam...nothing happened. I even waited a bit longer thinking it needed time to warm up but still no steam.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This thing leaks.

By patchouli1971 from Undisclosed on 03/02/2014

I've had this steam mop for about 5 years and just now decided to voice my opinion about it. I'm not sure why I've had it so long because it leaks. Not gushing, but if you leave it sitting for any period of time it will puddle up underneath the unit. I'm really disappointed and will probably throw it away in spring cleaning.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Don't feel it's killing germs

By Jodi2672 from United States on 02/26/2014

The stream only comes out when push button,and if you push button to much you have wet mess. Bottom isn't heated so what are you doing besides pushing around water from dirty floor.how is it killing germs? I feel like I'm spreadng them. Going to return item very disappointed!! Plus kills my back and when pull back on mop getting lifts up


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Awesome

By Deborahba from Kennett on 02/22/2014

I just got my steam mop and it works wonderfully!!! Floors look great and the carpet refresher is great!!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Dont waste your money!!!!

By Kate from Webster, NY 14580, USA on 02/07/2014

I bought this steam mop for my elderly parent. It was used very little and when I went to use it water poured out all over the floor. The pad did not stay on and was totally soaked. It worked great for a very short time. Called the call center and I could not understand what she was saying, she did not speak very clear english. NO help at all!!! MY sugestion is to look for a different kind of steam mop. I guess this was a lemon.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

great features

By Dootsie from Fla on 02/05/2014

this is a very good cleaning device, think twice if you think your foors are clean. I was very surprised to see how dirty my floors really were untill I used this , you will be too .


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love this mop after 10+ years

By Erika from Albuquerque, NM, USA on 02/02/2014

I bought model 1867 more than 10 years ago and it still works so well, I can't bear to part with it, even for a newer model. I use it regularly, so I replace the filters periodically, but using distilled water, they last quite a while. I have a lot of ceramic tile, so I don't know how I would survive without this tool!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Disappointed

By patchouli1971 from Dunedin, FL, USA on 01/31/2014

I've had this steam mop for several years and barely use it. I just pulled it out to use and remember WHY I never use it. It leaks everywhere. I like the way it cleans and all of the other features but the leaking has got to stop. What am I doing wrong? Is it a design flaw? I almost have to get a regular mop to wipe up what this thing leaks everywhere.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

No good

By Edsled from Palm coast ,Fl on 01/15/2014

It didn't last 6 months. Did everything they said to do, got so frustrated I threw it out. My mom bought one at same time hers only last 2 months longer than mine.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

The Steam Mop cleans everything outstanding

By Big Jim from E. Stroudsburg, PA on 01/13/2014

Previously used a four year older model which wasn't doing the job; upgraded to this model the steam picks up all stains even the ground in hard ones that I uses to have to scrub by hand with a brush.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Steam Mop 18677

By Upset from NY on 01/06/2014

I have had 2 in the last 3 years and now again it doesn't work at all. They don't last. You are lucky to get 2 years out of them probably less with more regular use.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This product is no good

By justrose12 from River Grove, IL, USA on 01/05/2014

The third time I was using it, it stopped making steam. I couldn't even finish my kitchen floor.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This product is a must have

By Mom of four from Whitehouse, Readington Township, NJ, USA on 12/22/2013

This is the second steam mop that I have the pleasure of owning. The first one gave up the ghost after more than 10 years. I just love that we don't need chemicals to get a perfectly clean floor. The mop is light weight and can get under most furniture pieces that you can't even get a broom under. I used the mop once before a party and one particular guest did not want to get his new white socks soiled but guess what the floors were perfect and he didn't get a spot on them when the party was over. Since I must speak on the negative too I would also mention that I too find the pads too much to spend in addition to the initial purchase which you should do to save on S&H. The old pads work fine still and they are more than 10 years old too so I would say there is value for money here for sure.(I bought new ones just in case the old ones did not fit.)


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Amazing

By jusjim from Hampton Roads, Virginia, USA on 12/21/2013

This little number shows you just how dirty your floors really are. It works so well, I was shocked to see all the dirt and grime that came up off of my "clean floors"! I have pets and toddlers and try to keep the floor clean,and actually thought I was doing a great job until I used the steam mop.. Great item. No home should be without one!!! I have bought 2 others to give as gifts.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Steam Mop

By Cin from El Cajon, CA, USA on 12/16/2013

I absolutely love this steam mop. It works extremely well. I ordered one for my daughter as a gift. However, I was disappointed in the shipping. I was supposed to arrive by Dec. 9th, I called on the 10th and it still had not shipped. Customer service took my phone number and said they would call me back. They never did. It is now the 16th and it still has not arrived. I am sure it will get here eventually, and my daughter will be excited as she really wanted one....but I'm just disappointed in the shipping and customer service.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Best Purchase

By Clean46 from Lynchburg, VA, USA on 12/14/2013

I was using a wood cleaner and thought my floors were getting clean until I used the Bissell Steam Mop Deluxe. I cannot believe how dirty my floors really were until I saw the dirt coming off on the mop head. Truly I see a difference!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Worst household cleaning product EVER

By SRMich from Stevenson Ranch, CA, USA on 12/13/2013

I purchased mine about 3 months ago and noticed the constant leaking from tank, which seems to be a common issue with this product. Because I don't hassle with returning products I just tighten the cap as recommended by the FAQ. That solution was short lived. Having to depress the trigger every time I need steam is a pain so I've resorted to using a rubber band to keep the steam going. It is now 3 months later and the steam feature doesn't even work anymore and I use distilled water every time!! I am now left with dirty soaked floors! Ugh!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

love it !

By meojohnson from yakima, Washington on 12/07/2013

I have been looking for a steam cleaner to use on my laminate floor and this was the only one I found that specifically stated that it could be used. I love it so far and hopefully it will continue to give me clean floors!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

AWESOME FLOOR CLEANER - REPLACES MY MOP!

By Fancynance from Welland, ON on 12/04/2013

I bought this a few years ago and have used it often since then. It is a slightly older model but it is the same design. It releases lots of steam and cleans my floors way better than with a mop/bucket. Also I have a cat and not having to use floor cleaners not only saves me money, but it's better for my pet as well. Plus....it takes no time at all. I only gave a 4/5 because the mop pads are difficult to get on. I think the sides should be a bit stretchier and longer on the pads so that it wraps around the entire head. It takes me almost as much time to get the cloth on as it does to clean my living room. I also think they should give you more than 2 mop heads, but that's just my opinion.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Bis sell Steam Mop

By Bootsie from Montfort, WI 53569, USA on 11/25/2013

I have been very happy with Bissell Steam Mop. The floors shine after I use it. It gives a nice finishing touch. The service is awesome - I needed a part and I called service department - they were so helpful and I ordered what I needed and received it within a week. Thanks, Paulette


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Save your money and don't get this.

By Pat79735 from Fort Stockton, TX 79735, USA on 11/17/2013

The first time I used the unit there was no steam and a lot of clicking noise. OK, the instructions said it takes awhile for the filter to fill on the first use. The second time there was still a lot of noise but some steam. The third AND LAST time I used it, it leaked so badly I had to mop behind it. I would not recommend this unit.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Best Steam Mop on the Market

By Lisa14043 from Fort Myers, FL on 11/10/2013

This is my second Bissell. The first one I purchased four years ago was the predecessor to the 31N1 and loved it. It needed repair, and it was cheaper to buy a new one than have it repaired, so I purchased the 31N1. I love the ease of use, the way it super cleans by steaming the floor and the movement of the head to get everywhere you need to clean. It came with 2 washable mop heads and a special carpet steaming attachment. This, along with my two dyson pet vacuums (upstairs and downstairs) are a must in my home and I couldn't live without.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Second one I purchased

By Crystal from Sarasota, FL, USA on 11/04/2013

I bought this years ago loaned it to my daughter and never saw it again. Loved the way it cleaned without chemicals, floor dried in seconds and obviously removed all the dirt. Only wish they mentioned on the literature that it makes a loud clicking first time you use it. It from the pump pulling water into the system. It's really sturdy not like the other ones on the market. Great if you have a pet and don't want them exposed to chemicals. Mine has allergies and this is safe to use.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

quit after 2 uses

By dissapointed from Alabama on 10/22/2013

the first time I used it I loved it, it was short lived though. Went to use it the second time and nothing. I lost my receipt so I can't even get my money back.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Bad Odor

By JunoAZ from Tucson, AZ, USA on 10/20/2013

I like the product, functions well but it has started to emit a very foul odor. We have followed the instructions and utilize distilled water but a very fishy odor is emitted when we use the product. I considered replacing the filter but can't find the replacement. Please, help me resolve this issue.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Good value for your money....but

By Nana from Wisconsin on 10/10/2013

The machine leaks water when standing. Have bought a new filter used distilled water or the bottle water Bissell sells. Over all I like the product. Cleans the floor and sanitizes. The filter seems a bit expensive though. Like the washable pads.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Mean Steam Cleaner

By the clean queen from New Jersey, USA on 10/05/2013

Ive had this steamer before for many years . I had to send it to it's resting ground but im back for another. It did a great job and the pad's hold up in the washer. Their still good to go. I would never go back to a mop and pail again. Love your product. Keep up the good work.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Worst product ever

By Cig from Texas on 09/28/2013

Have used this product a total of 8 times using filtered and distilled water and it continually plugged up with small silver balls like lead or solder. I would never buy another bissell product. It is a piece of trash.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great steam mop

By dal1970 from Clearwater, FL, USA on 09/24/2013

I have tile floors in most of my rooms, this steam mop does a great job. No more mops and buckets of water to drag around. I even purchased a few extra heads for the steam mop. For the price you can't go wrong.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love my steam mop, Deep Clean, SpotBot, and ProHeat

By BB and Tisha's mom from Boothwyn, PA, USA on 09/22/2013

I found mine at a thrift store, sorry for not buying new but I'm on a tight budget. I figured for the price if it didn't work who cares 'cause I see it as a donation to the company selling it. The reason why I'm posting this is to say after having it for over a year and it was clearly used awhile prior to my purchasing it. It works like a champ. My roommate who is hard on everything and breaks stuff uses it and my floors are always clean and bright and no streaks. Thought he did break my Bissell Pro Heat carpet cleaner which is over 10 years old. I will be taking that to the repair shop and having it fixed to give it to my mom. I also LOVE my SpotBot which I found at the same thrift store. I cannot understand why people give these away. I have terribly cheap carpet in my apartment and it mats the only thing that brings it back up is the Carpet cleaning machines I've listed. The SpotBot is a life saver when my ProHeat died we used it for a month before settling on this DeepClean Premier Pet Deep Cleaner. With 2 cats and one who has been know to go outside the litter box and both will have a hair ball issue once in awhile. You have to have all of these machines in your home in my opinion. I was in a department store and they tried to sell me a competitor but when they told me it's brushes are rotating like a washer all I could think of well 6 brushes can break easier than 1 or two. How will I get the lift from brushes rotate in circles and not brush the carpet like Bissell does.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

just quit

By pat from Ny on 09/12/2013

I have had this steam mop for about 2 years. I don't use it too often as it is hard to push on my dull kitchen floor. Today it just quit. flat out quit. I am looking for a reset button.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Long term best Friend

By RazMaTaz from Pahrump, NV, USA on 09/11/2013

I have used this product for many years. On hard wood floors, kitchen, bathroom, laundry. It is the best thing since the dust mop. It cleans all those messes a husband, kids and pets can make. I have never been disappointed with the performance. Steam cleaning is the only way to go with those who have allergies. I forgot its light weight, and easy to use.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Emotionally Draining Experience

By Char from Hesp Calif on 09/03/2013

I was quite excited at first,than after I carefully put it together and followed all instructions, water started pouring out back of it I_ran to get hubby thinking I did something wrong,but not this time, my, husband saidthe resurvoir was defective. So 0K things happen! The I go to send it back and Fedex tells me Bissel canceled it's return code they provided, so,again,0K things happen! I sent email. And guess what? Absolutely no response, so I will be returning it at my expense and I will never buy a Bissel again!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

THIS PRODUCT DOES NOT WORK

By Jane from Louisville, KY on 09/01/2013

This is by far the worst product I have ever purchased. THEY DO NOT WORK!!!!!! My first one I had less than 2 months because the water would not come through the bottom. I called the company and they sent me another one. The second one worked for the first 3 times I used it, and then did the same thing. On the second time using it, It did not work for close to 45 minutes of plugging it in. So when I tried again a month later I had it plugged in for 45 minutes and still nothing. I just threw the entire thing in the trash. I NEVER write a review, but this is the worst product ever and I would never recommend it to anyone.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love, Love, Love this product!

By kharadite from Ventura, CA, USA on 08/26/2013

I just got my Steam Mop Deluxe and I can't say enough about it. I have dark hardwood flooring and I simply vacuum then Steam Mop the entire floor and it not only looks amazing, you could eat off the floor. I have THREE kitties, I KNOW what is on their little paws, this makes me feel sooo much better. Good product!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Excellent choice for a steam mop!

By DebS from New Jersey, USA on 08/26/2013

I recently purchased this steam mop after my Steam Boy of 7 years died. What a difference, this Bissell steam mop is light weight (good, considering I'm a petite person), the floor surface dries instantly and it handles easily. I use distilled water in the cup and I like the fact that it shows you when the filter needs to be changed. And it was easy to assemble. This steam mop is an excellent item and the price is about half what I paid for my Steam Boy. I would highly recommend this product.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

BissellSteam Mop

By susan1950 from missouri on 08/17/2013

So, this is my first steam mop from Bissell. I used it today!! Was very dissapointed that all it did was move the dirt around as I mopped the floor. The debris never once picked up and just moved, as I would move the mop te dirt would just stay were i left off....What should I do about this? Return it and buy a different brand? Not happy


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I hate using

By Almanec from Miami, FL, USA on 08/14/2013

The first time I used it I know its not gonna work for long. Water started dripping from the reservoir connecting to the filter. I checked everything but nothing is working. I think it's loose or something but I don't know where to start. Even though it's leaking the steam is still working so what the heck. This is only the 5th time I used it since my husband bought it and every time the leak seems to get worst. Now, while mopping it would be wet all over the floor like you won't believe it! I have to wipe it with dry towel after using the Bissell. From the very beginning I told my husband it looks flimsy. And it is. I hate it.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

31n1 series

By Gail47 from New Baltimore, NY, USA on 08/11/2013

Used this mop until filter turned green, replaced filter and it hasn't worked since. It heats up, but doesn't emit steam. Complied with the troubleshooting in book, but still won't steam. I am furious that this piece of junk has only lasted a few months.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Not happy at all

By Dixie from New Jersey on 08/11/2013

I thought this was a nice floor steamer only to find out that it was defective from the start.. Once ready light was on took up to 10 tries with the trigger to hopefully get it to start steaming. When done I placed it in shower stall (thank goodnes) all liquid leaked out of it. When it died, about a year and a half later, wouldn't steam at all. I went out and bought a Hoover floor steamer. I actually like the Hoover more....it doesn't leak, starts to steam immediately when ready light comes on. Very happy with Hoover.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I am disappointed

By Barb77 from Tennessee on 08/09/2013

The steam mop I received leaves my floor dull and streaky, with some white deposits. My floor is vinyl. The mop does not move easily, and I don't know what to do. It's the only mop I have. Does not work properly. If I had the box the product would be returned. Please advise.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I'm steamed

By noclean from tn on 07/03/2013

Have purchased two; both worked ok for a few months, then failed to produce steam. I tried to clear it using about 40psi from air compressor. Seems clear, and gets hot,---no steam. I hesitate to buy new filter (old one still looks good), plus the rubber seal on bottom of tank deteriates in no time. Going to try something else (another brand).


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Pet Safe

By Pet Friendly from California, USA on 07/01/2013

This is the second type of steamer I have owned, and am very happy with Bissell. The mop is easy to use, does a great job and the fact of no chemicals is a plus having a dog.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Deluxe steam mop

By Ask from Fort Collins, CO, USA on 06/30/2013

Love it but cannot find replacement water filters for it locally..


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaks water, not good on laminate flooring

By Carfunk from Phoenix, AZ, USA on 06/21/2013

My mom has this mop and loves it. I did a lot of research before buying one and was a little worried about the many reviews I saw on this site and others saying it leaked. My mom never had that problem so I went with her recommendation. I kept in mind the advice that customer service gave others and was determined not to have excessive water or leakage with mine. I bought distilled water even though it has a filter, I always emptied the water tank after use, I used the trigger sparingly, etc. After only a few uses water began to leak from the bottom of the filter. Very disappointing! I still use this mop but I have this problem most of the time. My filter finally needs to be changed... the crystals turn blue to indicate this... and I'm hoping a new filter may help. I refused to buy a new one when the one that came with it was hardly used even though that seemed to be the recommendation for this particular problem. Just doesn't make sense to me. Also, oddly enough another reviewer said theirs smells fishy and I also have experienced a similar strange odor with mine. That doesn't bother me a lot but it may bother others. We just moved into a new house with laminate flooring and while this does a pretty good job on tile, it leaves laminate flooring very streaky. This has been my only steam mop so I'm not sure if they all do it but I know that this particular model does.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Hello again, Bissell

By Sharon from Nevada on 06/18/2013

I originally owned the Bissell steam mop for three years, then a friend heard me complain about wishing the head of the steamer was larger, like the S_ _ _ K steamer. So, I gave my daughter my Bissell and bought the other brand steamer/vacuum combo. I had it about 18 months and it totally died! It got hot but never created steam with no apparent reason. I said to myself, the Bissell never did that and my daughter is STILL using it! I ordered another Bissell online and it was the best thing I did. The smaller head on the Bissell may take a few extra "swipes" to finish the floor, but at least it does the job. Bissell may be smaller but it so much mightier (sp?). The one I gave to my daughter is almost six years old and runs like it did new! I gave a 4 Star rating only because I would like a larger pad area like the competitor. Otherwise, it would have definitely received a 5 star rating from me!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

New User

By New User from East Walpole, MA on 06/10/2013

I just bought this item, and so far I am very happy with it's ease of use and the great cleanliness of my floors. On first use, I cleaned my tile kitchen and 2 bathroom floors, as well as the hardwood floor in my main living room and hallway. They look great. Jean


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

found a crack the first time I used it

By skoblue from Indiana, USA on 06/01/2013

I received this as a wedding gift and have used a Bissell steam mop before and liked it a lot. As I started using it, I liked it until I noticed it was leaking all over the floor!!! As I searched the product to see what the problem was, I found a crack in the thick plastic basin that holds the water, so now I can not use it without leaving puddles everywhere! :-( Very disappointed since it was my FIRST time using it. I am now just able to use my wet/dry mop.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Unusual odor

By 800prov from Chicago on 05/20/2013

My mop has an unusual "fishy" odor when in use. It didn't do that when we first bought it and we do wash the mop pads after every use. I don't know where the smell is coming from. It smells everytime we use it, but the odor goes away immediately after using it. My wife can smell it from across the room and it drives her crazy, considering we are "cleaning". It's not the smell you want or expect. Bissell, Any idea why this occurs? Also, our cap and insert assembly that creates the seal with the water tank cracked very early on. It leaks water when in use as a result, but I finally decided to replace the assembly because it no longer provides any seal whatsoever.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Over 8 Years

By Dee from Massachusetts on 05/15/2013

I can not live without this mop. Nothing but wood floors in my house and it works like a charm. My mop is over 8 years old and still going strong. I just ordered a new one for my son's apartment and I have recommended this product to my family and friends - everyone agrees that it is a swell and very well made steam mop.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I love this product

By retrn64 from Illinois, USA on 04/20/2013

I have had this for quite awhile and I still am very pleased with it. My kitchen and bathroom floors feel and look so much more clean to me and I feel good about not having to use a cleaning product made up of chemicals.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Easy To Use

By Linda from Undisclosed on 04/10/2013

I am thrilled at how easy this Steam Mop is to use and it does a wonderful job of cleaning my vinyl and laminate floors.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love the mop, hate the smell.

By Katie from Ontario, Canada on 04/01/2013

I have read the reviews here and on other websites. I love this mop and have had no troubles with it, but overtime, there is a horrible, dog/dirty sock/fishy smell. Nothing so far has worked. I loved this product because it uses no chemicals and is Eco-friendly, but seriously thinking about changing to a new product. The smell is awful and embarrassing.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Cost effective

By Kim2115 from Elkhart, IN, USA on 03/30/2013

This is my second steem mop that I have purchased from Bissell. We have 5 grandbabies under the age of 6 and boy does the steem mop get used. I love the fact my floor is sanitized for the little ones that are crawling and the easy clean up for the sticky spills that sometimes happens from the older ones. My daughter-inlaw liked it so much she has even purchased one. For the price it is way more cost effective then using one of those desposible floor cleaning products. Great job Bissell.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Attention Single Menz

By Kewlzter from Big Bear, CA, USA on 03/30/2013

This should be in every man's toolbox. As a single guy, i never liked mopping floors (kitchen/Bath). Till now!. This mop makes cleaning a breeze. No gimmicks just easy cleaning power. You wont realize just how dirty your floors are till you use this mop, and use it you will. There is only two negatives about this mop. First is that carpet cleaning attachment, it doesn't stay on or i'm not using it correctly. Second is it's ability to get edges takes a bit of work. I imagine this is a draw back of all steam mops. So if you are going to get a mop. this is It. This mop has a little weight to it, good surface contact makes sure you cleaning even the toughest grime and dirt. Super easy to use, and it's of good construction. Light enough to hang on the wall with it's wall hanging attachment and a nice natural color that matches any decor.. So take the guess work out of cleaning, and get this baby right here.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

the tank leaks

By june from clairfield,Tnlois on 03/16/2013

got my steam mop used it the frist time left a lot of water on the flood the tank leaks could not get it to stop leaking very disappionted sending it back.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

leaking is minor nuisance

By pugmom from Wakefield, MA, USA on 03/13/2013

I bought my Steam Mop about 2 years ago and it still works very well. I do have some minor leaking issues but I don't find it's a problem. I just stop depressing the trigger and the drips get mopped up as I go along. I've had no issues with streaking or bad smells. I bought a steam mop to clean my home greener. I like the idea of no chemicals. I don't have babies on the floor so I don't feel the need to sanitize my floors. And when the kids were little they played on the floor with the usual amount of dirt and germs and are probably healthier adults for it! I haven't needed to buy distilled water but use the filtered water from the fridge door dispenser. All in all I'm satisfied with my purchase.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Quick and easy

By Donna from VA on 03/05/2013

I have never had a steam cleaning product before, this is my first. I was hesitant to use it on my hardwood floors at first. I have a big puppy who leaves big footprints everywhere. I was damp moping every day! I find the steam mop goes tile to hardwood and back without giving it a second thought. I really like this steamer. Does a great job on the hardwoods and the ceramics!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I love the mop and problems can be solved!

By Kleening Karen from Roanoke, VA, USA on 02/23/2013

I just bought my second steam mop, I've had my first one for about 4 years and it's still going strong! I have a cleaning service now so I bought the second one and because of the special price Bissell was offering. I've seen the negative reviews on leaking...one of my clients has one that leaked terribly, but after tightening the cap tighter than I usually would, LEAK FREE! Also the fish smell, never had that problem until recently. I replaced the filter smell is gone! I also went back to my practice of NOT leaving the water dispenser full or on the mop when not in use. Wet floors....don't keep pressing on the steam button continuously and change pads frequently. All these tips work, and I love this machine and so do my clients!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Worked once, then stopped producing steam.

By VERY DISAPPOINTED from IOWA on 02/23/2013

I used this product one time, for about 2 minutes, and it worked great. The second time I used it, it wouldnt produce hardly any steam. the troubleshooting guide said the nozzle could be blocked, or the filter could be depleted. I cannot see how that would occur after 2 minutes of use. It is still brand new. I will be returning because it is junk if I have to unblock the nozzle or replace filter after every 2 minutes of use. JUNKY PRODUCT!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

like the product idea, but the filters don't hold up

By frustratedinfortwayne from Fort Wayne, IN, USA on 02/20/2013

Purchased this product to replace the old mopping method of cleaning, after several months we had to replace the filter due to a split in the plastic. Now after a couple of months again the filter has a crack and the water just goes all over. Ugh!!!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Lots of water left on wood floors after using mop

By annie74 from Bronx, NY on 02/13/2013

Very disappointed and confused as to the correct way to use the mop. The manual that came with the steam mop instructs that you keep your finger on the trigger at all times. Then I read a review that mentioned the same problem I am having which said, to avoid having a wet floor after using the mop, you should not keep your finger on the trigger at all times. I'm going to try this reviewers method and hope it works.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Not happy

By Kathy from Michigan, USA on 02/13/2013

This steam mop leaves my floors sopping wet and streaky. I have to wait to long for the floors to dry. Very sorry I threw the box away or it would have been returned.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

well built - trouble free

By I should be a pro product tester from iowa on 01/24/2013

I purchased this product 3 years ago and love it! I have ceramic floors and have even used it on my trex front steps. I am very hard on vacums and steam vacums , with products rarely lasting more than 2 years, this product has performed superbly !


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaks/Cleaning pad fails

By AllTexas from San Antonio, TX, USA on 01/21/2013

I have had this cleaner for about 3 years now. I will be replacing the tank cap for a third time now because it leaks and spills water onto the floor. You leave puddles every where you go. The elastic in the cleaning bonnets does not last long. A couple of washes and the elastic is shot. I am looking for another steam mop, it probably wont be another Bissell. Very disappointed.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Fish smell

By jdlucas from Avon, OH, USA on 01/04/2013

I have had my Deluxe Steam mop for a little less than 1 year. At first the mop worked perfect loved how easy it is to use and to clean. After a while I noticed that whenever I mopped my floors there was this fish smell. I replaced filter, water and fabric cleaners thinking this would fix my problem. Recently I mopped again with all the new supplies and smelled the same fish smell when I was done. Not sure what the problem is or how I can fix this. Not liking my mop anymore and considering replacing it with something else.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaking

By Suziecreamcheez from Roxboro, NC on 12/30/2012

Today is my first time using the Steam Mop Deluxe & I am also having the tank leaking issues mentioned by numerous reviewers. There are no cracks in the tank, cap, or filter & the o-ring on the filter is not defective. Bissell, have you ever considered placing a rubber gasket on the top of the filter to give the tank a better seat? Also, how about making the mophead lock into a stable fixed postion when the handle is in the upright position like the Black & Decker & Haan steam mops.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

my steam mop work well

By Steven1960 from Sylvania, OH, USA on 12/29/2012

i just purchsed my first steam mop after using a regular mop on wood floors for three years and after a half dozen times of use, its still picking up dirt left from other mop. I have only one issue with it and may be only mine, but i have to make sure no cleaner is left in storage container as it leaks out over night, made quite a mess. Other than that, it works like i had expected it to.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Disappointing

By sticks from Reese, MI 48757, USA on 12/18/2012

I recently bought this unit thinking I was going to upgrade, since my other brand steam mop is on its last legs. First time with it the floors were too wet. The next time my kitchen floor still looked dirty and no shine. I realized that if you use the steam sparingly it does not pick up the dirt, and if you use more steam, it leaves the floors too wet, and dingy looking. My vinal floors are in excellent shape. I have tryed to use it several more times, but had to go over it a second time with my old steam mop. The pad is to thick and will not retain the dirt. Sorry Bissell...thumbs down on this one.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I really enjoyed the ease of using this product

By Jeanne65 from Kokomo on 12/13/2012

I received one of these for my winter home as a gift, and have enjoyed it so much I decided to order one for my main residence.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

does not use water

By Ellis from halnes city fl on 12/11/2012

my Bissell steam mop will not get wet. it gets hot.just makes noise when I pull the trigger. why is that?


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

a FANTASTIC product

By bh and brb from Santa Fe, NM, USA on 11/30/2012

We've had our Bissell hot mop for many years. It has worked perfectly since the day we bought it. We have all stone floors and the Bissell's ability to clean is fantastic. No problems of any kind. We have no hesitation in recommending it to someone. If you have a stone floor , the grout gets dirty and the mop really can't clean the grout. Use dishwashing soap and a stiff brush to return your floor to a magnificant state.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Perfect for my Hardwood with a new Puppy!!

By TevasMom from Sutter Creek, CA, USA on 11/27/2012

Wow, purchased this item thinking that it's going to be one of those, push the dirt around mops....but no way! This item is fabulous for cleaning up after spills and puppy messes! The fresh feeling of steamed floors is wonderful especially with the "scented" steam water! I'd definitely recommend to friends!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Excellent product, fantastic durability

By USWC from Commerce City, CO, USA on 11/19/2012

I have had my Steam Mop for quite sometime, we use it regularly and have never experienced any issues. We have used it on a variety of surfaces; sealed hardwood, sealed slate and, tile. Always produces excellent results with minimal time and effort used. We have kept up with the necessary parts (water filter & cleaning pads) but have found that is minimal compared to the cost when new. Bissell has been extremely responsive to all requests for parts!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

It did what BISSELL said it would do

By GoldenOldie from Kingston, NY, USA on 11/12/2012

I bought the steam machine because the steam was suppose to do away the use of floor cleaners. I've used the machine for almost a year and am very happy with the way it works!!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaky Unit

By Linda from Gilbert, AZ, USA on 11/08/2012

I also have had my unit over 2 years & it is leaking like a sieve & is making a buzzing noise when I push the button to release water. I only intermitently use the trigger. Loved it at first now I hate it & can't use it. i need to buy somethine else,different brand. I swore by Bissell before. HELP!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This is the Only Way to Mop!

By stacidb from Salina, KS, USA on 10/27/2012

I just bought this new model, and it is pretty much identical to the one I bought back in 2004. I wore the old one out, and knew for sure that I wanted a Bissell again. It is easy to use and does an awesome job. I love the fact that I don't have to use any chemical cleaners on my hard floors. I own several Bissell products, and they are all awesome!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Good mop

By BackInSac from Sacramento, CA, USA on 10/21/2012

I have had my Bissell steam mop for several years. It has saved my back. Physically, I could no longer mop my floors on my hands and knees nor with a standard mop so I purchased this steam mop. This mop was a lifesaver for me and cleaned my hard surface floors even better than the old traditional ways I was using! Unfortunately, it recently stopped steaming and the body is severly overheating. I tried the troubleshooting tips in the owner's manual and could not get the steam operating again. I may upgrade my next purchase to a better quality Bissell steam mop in the hope that it would last longer. I would recommmend this brand.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This product was a diappointment

By EEW from Moultrie, GA, USA on 10/10/2012

I was very disappointed in this product, especially, since it was made by Bissell. The steamer cleans really well, but water pours out from between the filter and the body of the machine when it is tilted backwards. I was sent a replacement, but it does the same thing.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Disappointed

By Colleen from Virginia, USA on 10/01/2012

I received rave reviews about the steam mop deluxe how ever when i bought one myself i have not been completely satisfied. My first issue is that the mop leaves the floors soaked and streaky, i have to go over the floor again with a swiffer to clean up all the water. I change the pad everytime i use it so not sure what else would help. My second problem is that the tank constantly leaks, this is the most frustrating of the problems. The mop does a great job cleaning the floors but causes more work because i then have to get down on my hands and knees and sop up the extra water. Help! I have only had the mop since May 2012 and dont think it should be malfunctioning this soon.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Steam mop

By Devere from Oregon on 09/17/2012

I've had my steam mop for 3 years. I would'nt want to be without it. We have pets in the house and with the steam mop I know the floors are fresh and germ free. My husband loves it also. He and I both have back trouble and it is very lite wt and easy to handle. I would'nt want to use anything else. I have no smell from using it since I wash the pads each time I use them. I have several and I use a clean one each time. I use disdilled water only in my machine. It was a great investment.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Steam mop odor???

By Sadbuyer from Santa Paula, CA 93060, USA on 09/13/2012

I bought the bissell steam mop about 7 months ago but I have not used it for about 4 months because within the first 2 months of use it would leave my house smelling awful and my water is distelled so I'm very unhappy with the product and upset of all the money I paid for it because I'm back at using a regular mop....It left my floors clean but awful smell.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great steamer!

By jed2508 from St Catharines, ON, Canada on 09/08/2012

Purchased this steamer 2 years ago and still working perfectly! Everything smells SO CLEAN after using it!!!! Love this steamer... would definitely recommend ! --Canadian Consumer


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

screw loose? Bissell steam mop 1867

By Pat from San Jose, CA, USA on 09/02/2012

I have had my Bissell steam mop cleaner (model 1867) for years and love it. I don't use it all the time but I recently moved and started it up and steam came out the side (side opposite the electric chord) instead of out the bottom. Have I lost a screw on the right side? There is a hole but I am not sure if it has always been there or whether a screw fell out. It is probably time for me to change the filter but I need to know if I need a new screw. I've looked at all the pictures and not one of them show that angle. There is also no blow-up diagram of the mop I can find. Could you please let me know the answer and where to find the info. thanks.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I fixed the leak...

By maggiemayi from New Jersey on 08/28/2012

I've owned a similar Bissel steam mop for about 6 months. At first it worked very well, and I was pleased with the results. However, it started leaking between the water tank and the filter. Today, I had to wait between doing my bathroom and kitchen floors, and when I was ready to go again, ALL of the water had leaked out. I added water to the tank and made sure the cap was closed tight and correctly seated, but the water just ran right out. I googled the problem and found a lot of advice to replace the o-ring, gasket, etc. But mine is fairly new and not cracked or anything. So I investigated and realized the clear tube in the water tank was putting pressure on the gasket. When I removed the clear tube and screwed everything together, viola, no leak. Reasoning that the tube was there for some function, I didn't want to just leave it out, so I trimmed it a little, reassembled, and tested. NO LEAKS! I'm thrilled because otherwise this is a great product. It does a great job cleaning hard floors. I like that I can use plain water and still be killing germs.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Best Clean around

By TBlue from LEXINGTON, KY on 08/13/2012

I recently bought my steam mop and have been wondering ever since what took me so long. My husband had used a wax mop product on the floor without sweeping very well, you know what that did...gave me stuck on grime. This steam mop allowed me to clean most of it up in my first use and almost all the rest of the stuck on grime in the next cleaning. I also have back issues, the ease of this tool is unsurpassed to what I was using with the old mop and bucket or hands and scrub brush. Yes, this tool gives me a hands and knees kind of clean.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

What am I doing wrong?????

By karae from West Seneca, NY, USA on 08/05/2012

I love the ease of use for this steam cleaner, but no matter what I do, I still have streaks, marks on my floor!!!! It seems to let out a lot of water and not just steam. Clean moppad, clean filter, distilled water or the recommended bissell cleaner, vinegar and water!!!!!!!!!! help!!!!!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love it!

By Kl from Undisclosed on 08/01/2012

I love my new Steam Mop Deluxe! It makes cleaning tile so easy!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great Product!

By Karen84 from Leesburg, Va on 07/20/2012

While I don't have pets, I do have kids and a husband (3rd kid!)....we live out in the country and are outside a lot working in the yard, fixing cars, etc....the laundry room especially takes a beating - particularly the floor! But with my steam mop, I can get that floor so much cleaner with less work than an ordinary mop! My son even likes to use it and my husband is not adverse to using it, too!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Bissell Model 1867 J 03200 Steam Mop Pro's & Con's

By glb from Undisclosed on 07/15/2012

Owned it since 2002, requires distilled water, filter replacement when color changes, fresh clean pad after each use. Used it weekly on tile, hardwood & epoxy floors, don't hold the trigger the entire time. It's balance isn't good when left upright, the slightest movement & it will fall backwards cracking the hard plastic handle, I've taped mine until the trigger no longer works reliably. The cord is stiff and gets wavy but functions. I may buy another unless I find one with a better balance design so when it does tip over it doesn't break. It is an incredible back & knee saver I'm 6-1 so I'd like it to be taller.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaves an odor!!

By Tippy from Gonzales, Louisiana on 07/02/2012

I have had my steamer for about 6 months now, everytime I use it, it puts a HORRIBLE odor (like cat urine) in the air that stinks up my whole house! I use distilled water..and my filter is not ready to be replaced. I am about to trash the thing unless there is something else I can do to get rid of this horrible odor!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Deluxe Steam Mop & Vacuum

By Dan from Las Vegas, NV on 06/15/2012

I have used 3-4 different Brand steam mops, they have not done the job like the Bissell. My floors have started to look like when they were laid 14 years ago. I have used 50% soft water and 50% vinegar with great success. I was thinking of using 50/50 of water and hydrogen peroxide to see if that would even be better. Let me know what your thoughts are. The only thing about ordering online with Bissell is that it is doesn't seem to be an easy task. I gave up on your website and I have been working with computers for over 40 years with much more complicated challenges. The other product we bought in the last 30 days was the 84G9 Bissell Vacuum with the rewind cord. 1st the vacuum is extremly loud and hurts our ears. 2nd the cord rewind works only if you hold on to the cord and feed it back into the rewinder. Then it stops 4-5 times, and you have to pull the cord to restart it again.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Good

By Darleen from Mooresville nc on 06/15/2012

I have the stream mop model 3 n1 and you can not leave the bottle on it.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

water runs straight out of the bottom

By Jan from Chickamauga, GA, USA on 06/14/2012

When I purchased this, I loved it! I had only used it a few times and I let my brother borrow it. After he returned it, I tried using it and the water leaked out. I tried again and while it was heating up, all the water ran out on the floor. Please tell me what to do. I would really like to keep it. Thank you.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Excellent Product

By gogoismcmom from Roanoke, TX on 06/12/2012

I have rental homes. When my renter moved out this mop is the only thing that cleaned the tile floors and the grout. The house had a really bad dirty dog smell, and regular mops didnt work to get rid of the smell. This one did!!! I love this mop!!! I will not only use it to clean up my rental houses, but I will also use it in my own home. Thanks Bissell for an excellent produce at a very reasonable price.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I love the button for the steam -

By Jan44 from Woodside, Queens, NY, USA on 06/10/2012

I had a different steam mop, it had to be pumped. This was difficult, I got tired very easy. The Bissell is much easier to work, the steam button eliminates the pumping, my arms don't ache when I'm done. My floors looked great too! Very pleased.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

One of best purchases I've made

By CleaningAgain from Concord, OH, USA on 06/09/2012

I've had this mop for 5 years. I was impressed from day one with the quality of the product, and still remain impressed. After five years, I truly believe that this item will last my lifetime. I use it on wood and tiled floors, and only use distilled water. I vaguely recall this recommendation. Prior to using this item, I use my Bissell FeatherWeight Bagless. Another smart item, which I've had for 10(?) years. Its the old 'electric broom' that I grew up with. I remember having a really hard time finding a simple 'electric broom', when I located this item. It was a floor sample, the only one left, and I snagged it. The Bissell SteamMop is tied with the SpotBot Pet (which I recently purchased) for my favorite cleaning tool. Love it, love it, love it. No complaints about this product... except... my darn cat recently took off with the black cap that secures the tube in the reservoir (my own fault... I knew she would grab it if I left it loose). Of course, I can't find it! Can I just buy a cap? Thank you, Bissell.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Waste of Money

By Penny from South Carolina on 06/05/2012

Bought this steam mop in Jan. of 2012 and used it about eight times and loved how it cleaned. Now it will not steam and have done all the suggestions mentioned in the instruction manual. The water filter has not turned blue, but white. I am disappointed and feel this product is only good for a short while.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

the worst.

By zoeys mom from Lafayette,GA. on 06/03/2012

I bought this steam mop from t.v. it never steamed. and all it did was leave lots of water. I didn't use it in time or I would have returned it.I love all my other Bissill products. I don't understand why you have to keep the trigger on at all times,that just leaves water but no steam.If you can tell me what to do i'll try it.like I said I only use Bissill products,and am very pleased with everything but this.I want buy from t.v. again.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Terrible

By madmom12 from Toledo, OH, USA on 05/31/2012

I have just tried my Bissell for the first time and it left my floors soaking wet!! The instruction manual does not say anything about tightening the pad or anything like that. I figured it would work a lot better that this. I will be taking it back to the store and getting my money back!! Very bad investment, DO NOT RECOMMEND to anyone who wants clean and dry floors!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great product

By great product from Indiana on 05/28/2012

Great product... makes moping easy. Water seems to be more than plenty for the rooms I mop ( kitchen, laundry room, 2 landings, 3 small bathrooms). floors appear just as clean as moping.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

No problems

By Don from Southern Calif on 05/26/2012

I recently purchased my Steam Mop and have had no problems. I think the majority of the problems others are having is due to not following directions properly. I use the steam mop weekly and it works great. The first time I used the steam mop, I had to change the pad once. Now, I use the same pad only once with no changes. I am very pleased with the product.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaves streaks

By asdoodle from Undisclosed on 05/22/2012

I love the ease of my mop but it doesn't seem to clean my floors... just spread the dirt around and leave a streaky, dirty mess. I would love to know if I'm doing something wrong. Otherwise I may have to go back to the traditional mop where I can rinse between sections.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great steam mop

By Taz from Undisclosed on 05/13/2012

I had a shark before and it didn't last 1 yr. So the bissell replace it & I wished i would had bought it first . Does a good job on hardwood & tile floors.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Poor contact!!

By Northy from Undisclosed on 05/11/2012

This machine was given to me by my daughter, used it few times. Now for some reason the water reservoir is not contacted properly with the mop and does not set in securely!!! It leaks as well plus it generates little steam because of the poor contact. What to do?


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Poor cleaning

By disappointedinbissel from Brooklyn, NY, USA on 04/26/2012

I am very disappointed with this product. I purchased it hoping my floors will not longer be left with streaks or a thin residual look. I thought my ceramic tiles will shine with a clean look. I think my floors looked just as good with a traditional mop. And this is much harder to move around then a regular mop. This is the first steam mop I purchased and I would not recommend this to anyone.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Steam Mop Deluxe

By TraceyD from HUdson, NH on 04/24/2012

LOVE IT!!! my floors have never looked better, so easy to use, cuts cleaning time in half!!! Loved it soo much, had to get one for the office too!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

It used to work wonderfully....

By MissMine from PA on 04/15/2012

I bought mine about three years ago. It worked like a dream until suddenly, it didn't anymore. Apparently, there is a clog in the line somewhere. I bought a new filter and changed it, thinking it would help. So far, no good. It also makes the same grinding noise as another poster said their's did, because of the clog. It get's hot like it should, it just isn't pushing steam. And it's driving me nuts because I want it to work so badly. If anyone out there has any tips on how to fix the issue, I would surely appreciate it. Like I said, it was fantastic (I've got 6 kids, including 4 teens, a preschooler, and a toddler....can you say sticky messes???). I used it 3x's a day, everyday, because it was so quick at cleaning. This thing cut thru bubble gum and Sharpie marker on linoleum. If I can't fix the issue I'm having, I'll have to replace it. I miss it : (


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

wish I woulda

By miss Rini from Lajitas ,Texas on 04/13/2012

I am so glad I bought this steam mop I just wish I woulda known to get an extra reservoir . I have used this product and I find it more comfortable than clean and wring mops. I think some mops are nice but the cost of pads and special soap reservoirs are too costly for me. this is a really economical mop and I feel good about what I have accomplished when im finished .


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

SMELLY

By Smell that smell from St Louis, MO, USA on 04/13/2012

Ok, so I have read all of the reviews and agree with some and really disagree with others . I think that if you use the mop correctly and make sure that you use distilled water and you keep the "port" clean overall its a good product to use between deep cleanings. I have over 5,000 yes 5,000 square feet of hardwood floors alone not counting all 6 bathrooms, 2 large Dogs and 3 kids this miracle mop has helped out GREATLY ! with the slobber marks or the mud that's drug in by eight paws and 6 tiny feet. The only problem I have had is from time to time it can smell a little fishy and I'm not sure why? I'm going to try and purchase extra pads to see if switching them out more often when cleaning will help. Overall, I think that this a a good product.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Doesn't steam anymore

By goldfish from California on 04/09/2012

This product worked great for about a year. It just makes a loud grinding noise now when I try to use the steam feature. Another throw away item. I have a Bissell carpet cleaner and really like it. I'm rethinking Bissell products.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Too many issues

By pomphohi from Undisclosed on 04/07/2012

After following the instructions straight out of box, the cleaner leaked all over from the area where the filter meets the machine. Followed troubleshooting tips and still leaks. Worked twice and at a less than satisfactory level -has not worked since. Now, the filer is clogged and it won't pump. I am not bothering anymore, it's going in the trash. I have spent more than the rebate I got back from purchasing this. This is the second Bissell product that has failed for me...


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

lovely

By shebb from ontario, canada on 04/04/2012

I initially used a box of steel wool, 5 buckets of soapy water and a lot of hard work to clean the kitchen tile floor and grout when we moved into this house 5 years ago. We thought the grout was brown--turns out it's beige! Since i have gotten the steamer-no need for steel wool or hard work! The steamer cleans the tiles and grout as if I had! I bought mine about one year after painting this same kitchen. I had never bothered to get the paint off the tile floor behind/under the fridge. The steamer took off all the dried paint that had been sitting for a year! I used it to clean up after painting the dinning room and it removed all the tiny paint spatters and some ancient stains on the hard wood floor--from a standing position!!!! Lovely! I too experienced a problem with leaking and puddling of water-it turned out the water container was not inserted into the filter mechanism properly--works fine when connected properly.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Please Respond

By Nancy from Wexford, PA on 04/02/2012

I like minebut it leaks. When the water canister is full, water continually leaks down the right side and drips on the floor. I have checked the seal again and again. It has 2 parts to it and I am continually trying to get it to quit leaking. No luck. What am I doing wrong? If I could get it to quit leaking, it would be a 5 star. I love it until I have water dripping on my feet or puddling on the floor.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Stopped Working - Hardly Used

By CatLeo66 from Los Angeles Ca on 03/29/2012

Although I have had my unit for 2 years, I have used it less than 20 times. I always use distilled water and followed the directions to see if anything was clogged. It wasn't. To me it seems like the trigger on the handle stopped working since I can hear the water heating up. I'm sure it would cost more to repair than the unit initially cost. My mother bought one upon my recommendation - hers still works. (so far) Very disappointed.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Gets around tight corners!

By Suzy from Worcester, MA, USA on 03/23/2012

I love this steamer. It makes cleaning around the toilet so easy as the head swivels and you can get all around without having to get on your hands and knees. It's also great to clean tile walls. I even use it on my kitchen island as I don't want chemicals on a surface I'll be serving food!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This machine is amazing....

By Connie2012 from Port St Lucie, FL, USA on 03/22/2012

This is the second one we bought, gives plenty of steam, leaves my tile floors spotless. Also like the 20 ft length of cord making cleaning so much easier. My husband even likes to use it, no mops or buckets...cleaning is a breeze. You'll like this machine.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaves too much water on the floor, waters spots

By Laura1111 from Huntington Beach, Ca on 03/19/2012

I unfortunately am not as happy as I had hoped I would be with this product. It leaves too much water behind on the floors. Also there are water spots visible all over the wood floors when the water dries. Plus the cord could be longer. It's a pain to have to keep unplugging and plugging in as you move around the house. Our house is only 790 sq feet and I can't even do the kitchen and living room with out having to change the location of the plug.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Not Happy!!!

By jm7532 from Elk River, MN on 03/11/2012

I got this Steam Mop for a Christmas present in Dec 2010. At first I loved it, wished it would have gotten a little hotter but worked good for about 10 months. Now it won't steam at all. I have replaced the filter and still doesn't work. I have looked all over the internet trying to find a solution with no luck. Sad that you spend that much for something that only works for less than a year.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love the Bissell Steam Mop

By MichelleLMason from Undisclosed on 03/10/2012

We purchased the Bissell Steam Mop Deluxe after a much research and couldn't be happier. It cleans up after my two dogs which is what's important!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

AMAZING!!

By WhidbeyMom from Whidbey Island, Washington, USA on 03/10/2012

LITERALLY just bought this today. After less than 5 minutes it was assembled and I was trying it out. It is by far the best thing I have purchased in a LONG time. Pros- the cloth covers can be washed so you know it is clean when you begin. (unlike a mop) Cons- there isn't one except why didn't anyone tell me how awesome this was before??? Definitely a Bissell fan!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

simple to use

By 4mom from East Hanover, NJ, USA on 03/08/2012

Have had this for a few years and always worked great. Had to replace the water filter one time. Cleans the floors fast and easy.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

It's ok...

By LauraKay from Huntington Beach, CA on 03/05/2012

My understanding is you need to hold the steam mop in the same spot with the steam on for 15 seconds for it to actually disinfect. Not only would this take a long time to disinfect your floors, they will be soaked. I have all hardwood flooring in my house. This mop leaves behind too much water when just passing over the floors, not even trying to disinfect. It also leaves water spots... I am using distilled water as recommended. Not sure of any benefits of this mop at this time. I was hoping it would be as fantastic as so many people had said in their reviews. Unless I can get it to work better I will be returning it.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Very Happy

By tn5 from Thompson's Station, TN on 03/02/2012

Got this steam mop after tying others. This one is by far the best & I could not be happier. Cleans all hardwood & laminet floors very well.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Cleanest floors I ever had

By ga pet lady from Atlanta, Ga on 03/01/2012

I have been using this steam mop for over 4 years. I lived in an apt with over 800 sq ft of tile. 1/2 gallon of water, 40 minutes of my time and they were SPOTLESS and sanitary. Muddy paw prints - gone. area rugs - refreshed. Only downside is the size/length of the little fingers on the mop head. A little longer to get into the grout groove would be nice.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

leaky leaky!

By ajmom from Nokomis, FL, USA on 02/29/2012

I have used several different steam mops, this is the worst unfortunately I received this mop as a Christmas gift.. No there are no cracks.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great Machine

By jojo from dunn,nc on 02/28/2012

This little but very powerful steam mop is the next best thing to sliced bread. I have 4 dogs and the first time I used I was very amazed and would recomend it to anyone..Love it


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

easy to use

By kober from CT on 02/23/2012

I have only ued the steam mop once, but I am very pleased with it. I was impressed on how easy it was to use and how it cleaned the floor. I dont mind washing the floor anymore. I hope it continues to work as well as it did the first time.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Very Good Product.

By Spirit02 from MI on 02/23/2012

It does exactly what the claims say. It cleans the floor and the best part is NO CHEMICALS. Uses only water. no worry about the negative sides of them. Easy to use and care for.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

FLO FLOOR

By Flo Floor from Fresno, CA on 02/22/2012

We were very happy to try the Deluxe Steam Mop. But ALL TOO SOON water puddled around the mop. The ring on the filter was on good and we used the Bissell water provided, then distilled water. Now we notice a crack in the filter. Not having the machine very long and after finding out how expensive the filter is , the mop sits. Now, what do we do? On average, how long does the filter last?


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaky, leaky, leaky.

By Bev from Bridgewater, MA, USA on 02/16/2012

I am not happy with this product. I purchased it less than a year ago and I remember telling a friend that I bought it. Her response was "does it leak? I heard they do." Well, it started leaking recently so I purchased a new filter. It continues to leak from the filter/water holder area. I have made sure both pieces are inserted tightly and it still leaves quarter sized puddles.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Easy to use, nice finish

By rlmdaisy from Undisclosed on 02/02/2012

I should note, this is my first steam mop, so I cannot compare it to others or even know what I should expect. I purchased this product because we just installed hardwood floors. I didn't want to regularly use cleaners on the hardwood because I knew it would leave a film, and hoped this would leave a nice finish. It certainly did, but I can see how it would not if you did not make sure the floor was swept first. I throroughly dusted the floor with a microfiber cloth prior to using the steam mop and the floor looked beautiful when I was done. I applied steam when pushing forward and let off when pulling back as to avoid over-wetting the surface, and went over the area a few times without using the steam. (I am very paranoid about too much water being applied to the hardwood!# I gave four starts simply because I wish the cord was a little longer, and I did notice that water leaks slightly from the filter area #as though it isn't sealed properly). The leak is not major, but I don't like any water droplets being left on the hard wood, so I need to make sure it gets wiped up well as I go.....at this point it isn't a major problem, but at the time of this review I have only used the mop once. I did use the demineralized water that came with the mop and plan to use it or distilled water in the future to extend the life of the filter. Overall, I am happy that I purchased this item and I am pleased with the results.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

this product does exactly what it says it will do. so easy

By marian from Pennsylvania, USA on 02/01/2012

love love love it. easy to use. takes less time i do tile floors, stone floors and laminate floors no problems.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Almost perfect

By LakeCJ from Lake Charles, LA, USA on 02/01/2012

I love everything about this floor cleaner but I wish it had a larger capacity water tank. It cleans my floors very well. My carpet perks right up too. No more musty odors because the steam kills off any mold or mildew in areas near doors and windows. The machine is easy to maintain. All the parts are easy to replace or remove for cleaning. I really like this product and plan to continue purchasing the Bissell brand in the future.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This product has great features

By Maggie71 from Georgia on 02/01/2012

This product does an excellant job in cleaning and with ease. My tiled kitchen floor looks brand new again. I would highly recommend this product.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

This mop is a Dad's best tool,before Mama gets home!!

By waller from Constantia, NY, USA on 02/01/2012

Mandatory for the kitchen and bath tile floors.Use it on shower stall too!!!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Disappointed

By Snoopy from Louisiana on 02/01/2012

I was disappointed in this steam mop. It is ready quick, but it does not clean very well. It does not seem to put much steam out. I can't even see any wetness on the floor as I am mopping. Walked across the floor with clean white socks on afterward, and they did not stay white, very dingy on the bottom.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Disappointed in this product

By mimihoff from Melbourne, Florida on 01/31/2012

This mop quit working when the warranty ran out. Worked great until then. I have bought lots of Bissel products and was very satisfied with all but this one. Not worth the money.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

I would recommend it highly....................

By Danny from Alabama on 01/31/2012

This was the first steam mop i ever owned,i compared it to several mops and i love it.Its everything i would expect from Bissell.Its done everything that i have ask it to do.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

2nd time is not a charm

By genellb from West Bend, WI on 01/31/2012

I have had 2 of these models and both have failed miserably. The 1st one stopped producing steam and the second one failed to even turn on after the 1st month. Now loving my Shark.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

So Easy!!

By Kim from Katy, TX, USA on 01/31/2012

I love my steam mop! It's easy to use and I feel like my floors are cleaner when I use steam. No soapy residue! No harsh smells! Just steamy clean!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

brand new machine and it leaks all over

By pk12 from Rawlins, WY 82301, USA on 01/31/2012

The machine leaked the very first time used. I already returned the machine to the store.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Love It!

By Pomzmom from Tulsa OK area on 01/31/2012

I can't say enough good things about this steam mop! It was so affordable, but quality has not been compromised. The naturally scented Bissell distilled water is a great way to give your home a "clean" smell without harsh chemicals. I have peace of mind that my pets are not exposed to anything harmful top. :)


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Great addition to " Cleaning Floors "

By Woody from Kingsport, TN, USA on 01/31/2012

This product came with all you need to have clean and germ free floors , scented water-Eucalyptus mint for the tank ,and you can find this product in stores when you need to refill. Also, the Steam Mop Deluxe heats up very quickly, comes with two durable mop pads, and a handy wall storage hanger. Yes , I would recommend this product to my friends.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Quit working within a couple of months

By Debi from Undisclosed on 01/31/2012

This mop worked pretty good for the first month or so. Eventually it quit making steam...it would sputter a bit and make a little bit of steam but not much. If I took the filter out and then put it back in and it would work for a while. I thought maybe the filter was bad...maybe it wasn't fitting tight or something so I ordered a new filter. But...that didn't fix the problem either. I've gone back to a mop and bucket.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

disappointed

By granny from West Virginia on 01/31/2012

I'm disappointed in this mop. It's heavier than other steam mops I have had (I have back problems), and I have to keep press constantly on the button to get steam.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

PERFECT!!

By nailgoddess from C'ton GA on 01/31/2012

This mop is wonderful. Does a great job and is just what I wanted in a steam mop. Light weight,easy to carry from room to room and changing the pads is a breeze.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

So far I love it!

By Dideben from Massachusetts on 01/31/2012

I just purchased this steam mop a week ago and have used it a few times...so far I love it!! Even used the carpet glide and freshened the carpets. The only thing I wish was different, is having to use the trigger every time to release the steam, as this tends to bother my hand after a bit. I do recommend this and also the eucalyptus water, as well!


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Overall, I cannot recommend this product. It's a mop at best with very little steam action.

By Nan from Florida on 01/31/2012

After owning two of the competitor's steam cleaners and not satisfied with their customer service, I decided to try the Bissell Steam Mop based on the company's reputation. However, I think it's misleading to call it a steam mop. I have to continually hold the button to get any steam. Then it leaves too much water on the floor and it takes much longer for the floor to dry. It takes numerous attempts to get the water tank inserted properly; otherwise, there are continual drips. The power cord is almost freakishly short. I have an average size kitchen with an island and must move the plug-in to do the room. The boxy style of the mop doesn't get into corners. Cannot be used on hardwood floors so I'm only using it on the tiled floor.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

compact

By always clean from Denver, CO, USA on 01/31/2012

This product is not what I expected. It does not clean very well and leaves the floor soak and as the floor dries it dries with a film look or cloudy, waste of money.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Beyond expectations

By Keith from Midland, MI, USA on 01/31/2012

The Bissell Steam Mop leaves my wood and porcelain tile flooring like new clean.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Tried and Tested - GREAT STEAM MOP

By mschwartz from Orlando, FL, USA on 01/21/2012

I have had this steam mop for over 3 years now and it has been wonderful. I have used on tile, laminate and vinyl floors. It works wonders. The mop is extremely durable and well made. It is very lightweight and easy to use. A nice feature that you wouldn't really think about is that is stands up on its own. Its nice when you have to move something really quick and you don't have to lean the mop against anything. Additionally, it stores very easily and comes with a hook - if you wanted to hang it up. The power cord is quite long which makes it easy to clean a single room without having to change plugs - someone was definitively looking out for us cleaners on that one! :) When I opened the box, it came with mop covers, carpet cleaner cover and Eucalyptus Mint Scented Demineralized Water. The mop covers are great and they are extremely durable. They have held up in both cleaning and washing. There is an adjustable strap to keep the cover tight on the head of mop. They give you more than one mop cover, which is great when you are mopping the whole house. I always use a separate one for the bathroom, as I am sure most people do. We already own a carpet cleaner, so I honestly have not used the mop to freshen the carpets. I think its a great feature to have - although I have never used it. The Eucalyptus Mint Scented Demineralized Water is a wonder addition to the cleaning process and it made the rooms smell phenomenal. Our kitty even loved it too. I am very sensitive to smells and it was not over whelming; however, if you are sensitive, you can mix the scented water with regular distilled water. I have been able to stretch the length of life on my water filter by using distilled water as recommended by the users guide. It has lasted 3 to 4 times longer - easily (if not longer). I used regular sink water the first time I used it and noticed the filter change color almost immediately. Its a real shame that we have all those chemicals in our water supply. After that, I have only used distilled water. The filters are not very expensive, but a few gallons of distilled water and you can extend the life of the filter, which I think is the most cost effective option. Overall, I would rate this mop an A+ and it is a welcomed addition to my cleaning arsenal. It has proven itself to be dependable, durable and well made. It is great for the environment and safe for my family. I am so glad that I have it.


Was this review helpful to you? Yes/No - You may also flag this review.

View Product Reviews

Leaks!

By SMR from Houston, TX on 01/17/2012

I like the way the mop cleans, but it leaks when you tip the mop even a little bit. Forget changing the pad with the tank on, water goes out on the floor! I am very disappointed!


Was this review helpful to you? Yes/No - You may also flag this review.

NetSuite ecommerce design

© 2014 Beach Audio, Inc. All Rights Reserved