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Bissell ProHeat 2X 66Q4 Upright Vacuum Cleaner - 12 A - Ocean Mist Reviews
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stops spraying w/o indicating

By Dissatisfied from St. Louis, MO on 10/10/2015

Terrible product. Any number of conditions can make the spraying mechanism fail to function without indication. In other words, you continue to "steam clean" without it actually spraying. Out of soap? Stops spraying. Too much lint in the undersized filter? Stops spraying. Water empty? Of course it stops spraying, but you don't know. Well, there is some sort of spinner that's supposed to act as the indicator, but that thing's function is random at best. Just so you know, my unit has,just now decided to stop spraying altogether at the end of my last go around. Personally, I can hardly wait for Shark to make a steam cleaner. Now that would be a piece of equipment you could count on.


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lost spraying use

By Julie Tucker from Calhoun Ga on 10/10/2015

I've only had this cleaner not even 2 n Nowmonths and brought it because of name Now it won't even spay water I had another cleaner Bissel 8 years but this one has to many gaskets which I've noticed their gaskets where out quit ,but anyhow I'm dissapointed.


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model 1623

By Usually happy with Bissell from Undisclosed on 09/26/2015

I have owned Bissell products for over 20 years. Purchased this machine this week. Seems like a good machine, but has one twerk I am not as happy with. My new machine picks up dirt and water, but not lint. I physically had to bend over my carpet multiple times to pick up the lint balls left behind. It seems to rolling up lint and spitting it out the side.


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Little to no cleaning extremely disappointed

By Jerseygirl from Union NJ on 09/25/2015

Looks great out of box and as my 4th bissell in over 25 years was excited until I went to use. The only way to spread any shampoo is to use handle also very poor suction overall extremely disappointed with the whole machine


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Go buy one!!

By sue61 from Middletown, CT, USA on 09/22/2015

I have two Labrador Retrievers and a light color carpet, need I say more? I had two, large, set in pet stains right in front of my staircase. Hand cleaning did nothing to improve the look or smell. I purchased this baby and boy did it deliver. The stains are gone and the carpet looks and smells like new. The directions were easy to follow and filling and emptying the tank was a breeze. Thanks Bissell!!


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not happy

By Alecia31 from Pennsylvania Pa on 09/20/2015

I'm very disappointed I bought the Bissell Proheat in Feburary of 2015. The first time I used it I was pleasantly surprised it worked well. My enthusiasm was very short lived. Now when I use it I make one pass and that's it the scrubber make a popping sound then quits it won't release any water or pick any water up at all. I'm constantly stopping and starting it takes more of my time then I want. I won't be buying another Bissell.


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Great Carpet Cleaner

By Nanc245 from New Jersey on 09/15/2015

I purchased the PowerSteamer because it was lightweight and I can't lift the heavy cleaners, they're just too hard to use. I also didn't want to spend a lot of money on a carpet cleaner. The PowerSteamer is very easy to use and does a fabulous job and was a great price. My carpets never looked better. Only problem I have is with the hose for the attachments that is supposed to attach to the machine. I couldn't get it to stay attached and it kept falling off and getting in the way of cleaning. Otherwise, I love it.


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So Happy!

By Joe from St Johns, FL 32259, USA on 09/12/2015

When my visitors left with their pets, I could not wait to clean my carpets. I ordered a Proheat 2X Pet carpet cleaner online at Bissell.com. Within a few days, the unit arrived. I cleaned my carpet today and I am so impressed with the quality. My carpets are 10 years old and look great again! This unit is easy to use and gets the job done. So Happy!


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Not Happy

By T from Michigan on 09/11/2015

This is the second Bissell carpet cleaner I have bought. Both of them didn't last but a year and they quit dispensing water from the bladder tank. The only water that comes out is through the soap dispenser. I clean it after every use and store it empty. Am I overlooking something, Am I doing something wrong or is it the machines. If I have to buy another machine it wont be Bissell. I gave Bissell a second chance and it let me down again.


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Pleasantly surprised

By Flutter from Orlando, FL on 09/10/2015

I used it for the first time yesterday and was blown away by the results. It worked magic on my carpets and with 4 cats and a dog I was more than pleased. Thanks a million Bissell!


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A breeze to use!

By Kay2 from Placerville CA on 09/08/2015

I was estatic at the efficiency of this machine. I have used many in home carpet shampooers throughout my 18 years of owning my own cleaning business. I watched the video on the machine and it showed the before and after pictures of carpet. I thought Right I"d like to see that! It was amazing to see the difference in my carpet. The machine is so easy to use and the upholstery tool I found does an awesome job. The Bissell cut my carpet cleaning time in half and I have a beautifully cleaned carpet now!


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this product doesn't suck

By woody from Ocean Springs, Ms on 09/02/2015

This product is terrible. I have had this for one year and used it once. No, you cannot leave any liquid in the machine, it will leak. The second time I tried to use it the pump did not work no matter how many times I turned it off and on. So much for trouble shooting. I will rent carpet cleaners from now on. I'll at least get my money back if it doesn't work.


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don't like the 2 in 1 water tank..

By not happy from pa on 08/31/2015

I got bc I have pets my old 1 broke after 17yrs. I don't like after 3months. I don't like the 2 in 1 water tank & the little tank where u put the cleaner in it only last for 10-15mins and u got to stop and refill to small for me & to hv to keep dumping dirty water out.I will be looking for a different scrubber w/2 tanks again..1 water & cleaner and 1 for dirty water..I get more of a room cleaned then I do with this bissell proheat pet.but I love my vacuum by bissell had since 2009..


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Proheat Premier 2X

By MamaBear0128 from Florida, USA on 08/26/2015

The machine works great. It really cleaned my tile well. However, I am not sure how I feel about the tank with the bladder inside. The dirty water goes back in the same tank to surround the bladder. When trying to empty the tank, the clean water in the bladder comes out as well. I used the bare floor attachment which worked quite well until the the little rubber squeegee piece came off. This was the first time I used it.


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Unhappy with this product

By Sugarfoot from Hilliard, OH, USA on 08/26/2015

There is several things I do not like about this machine. First , it does not suck the water out of the carpet very well. Second the soap continues to come out on the floor when you are trying to suck up the water, third, not easy to clean out and then it stinks the next time it is used and fourth, when it it sitting not in use water leaks out all over the floor. Will not recommend this to any one and would never buy another one.


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Problem with upper hose rack.

By Mike from Apopka, FL, USA on 08/20/2015

The hole that the screw goes in to attach the upper hose rack to the handle does not line up. Getting something like that wrong makes me reluctant to keep the machine at all and my first instinct is to just return it and save myself future hassle.


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does not pick up dirty water

By donnab from S.D. on 08/20/2015

ever since I got the cleaner and used it it does not pick up the dirty water. I go and get my old hoover to pick up the dirty water. Can someone tell me wahts going on


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This machine is a lemon.

By Sad and soiled.... from New Hampshire on 08/11/2015

I bought this machine & used it once with good results. Took it out this weekend to use it and the tool brush is spraying water everywhere. The machine will not switch between tools and floors when you throw the switch. We had an awful mess to clean to try and get it working. For the record we did not have really dirty carpets the one time it did work! Even now they were not bad. I would never recommend this model to anyone.


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Pleased

By Fred from Savannah, GA, USA on 08/05/2015

Very happy with this product. Cleaning power and products were amazing and I was surprised at how clean my carpet got. Only issue is that it doesn't hold enough water to clean a large area so I had to keep refilling it, but because it was doing such a great job I didn't mind.


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Cleans good but doesn't remove water

By Oldfoks from Jacksonville, NC, USA on 08/04/2015

Our unit cleans very well but doesn't remove nearly half of the solution applied. This is the first Bissell we've had but we're not very happy with its over all performance!


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I love my Powersteamer

By Niki from Indianapolis, IN, USA on 08/03/2015

I love my Powersteamer...but please learn from my mistake and do not put boiling hot water in the Tank Base...b/c it will melt and then you will be like me having to order a replacement part.


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Need new Brushes

By Joe from Florida on 08/03/2015

I can't find the new brushes I need for replacement


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Won't pick up solution

By Basset mom from Salinas, CA, USA on 08/01/2015

This my second cleaner and the last. The first one stopped picking up the liquid. So I thought I ruined it from not cleaning it properly when I finished with it. So dumb me I bought another one and this time REALLY cleaned it when I was done. Guess what folks? It did the same thing! I'm surely not going to do the "third time the charm" with you people! I'm going back to Hoovers!


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When it worked it was Great!

By Wanda101 from Zion, IL, USA on 08/01/2015

I traded in my Pro Heat 2 two years ago for an upgrade. In the beginning my Premier worked great. Now the sprayer won't work and it just leaks out of the bottom. I've only used it about 15 times. I strongly believe all of the parts are on the machine. When this machine works, it work great!


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Not a good buy

By Christina from RI on 07/29/2015

This carpet cleaner worked great the first 2 times I used it. After that only the tools worked. Even at that they barely sucked the water and dirt up. I have taken the machine apart and cleaned all of the parts and it didn't help. In order to clean my carpets I have to get on my hands and knees and use the power tools which takes hours for a small room and leaves soap stains on my carpet because it doesn't soak much water/soap/dirt up. I would not recommend buying this carpet cleaner!


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this is a great product

By mfaris980 from ohio on 07/17/2015

Where can I get a. Parts I length it out and. A part is not working and I lost the book when we moved to this winter thanks


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This machine works great even broken

By Lonewolf23 from Live Oak, Fl on 07/12/2015

I bought the 1623 & was cleaning my 10 year old carpet & it was doing a great job but I noticed that the base canister wasn't sealing properly so I called Bissell & told them that one of the side tabs was shorter than the other side & they sent me a replacement at no charge. This machine got out stains from grapes that my elderly father was feeding to my dog until I told him that grapes were poisonous to dogs. The dog is fine & so is my carpet. Looks brand new!


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Frustrated and Furious

By MLC from North Aurora, IL, USA on 07/10/2015

I beg of you, please do NOT buy this product. I bought this machine 2 years ago when we moved into a new house to clean existing carpet that was in good shape. It has NEVER worked. Either the liquid would not spray onto the carpet or if it did, it would not suck up the disbursed cleaner. The hoses smell like stinky old soccer cleats, even upon opening up the box initially. This off-gassing has never gone away. I haven't even used the hand held portion of this unit. It is incredibly difficult to pull apart and clean, which is necessary after EVERY use. I have only used it (attempted to use it as I never actually succeed at cleaning anything) 3 times because it is so frustrating. When I have, it is because I have forgotten how worthless this product is and regret wasting my time and money. Generally I want to clean when preparing for company and my time is at a premium. The only thing this cleaner sucks is the life out of me. I WILL NEVER BUT A BISSELL PRODUCT AGAIN. I had my mom's old Hoover cleaner for years and it was fine, but I thought a new one was in order. WRONG!!! It worked better than this with less hassles. The bladder concept is messy and it never seems clean. I would give this ZERO STARS if I could. I will go with professional cleaning here on out until I can replace all the carpet with hard surfaces. Thanks for nothing.


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I Can't Believe the Clean!!!

By Ladywiththetwodogs from Philadelphia, PA, USA on 07/05/2015

With two dogs, one who started having accidents, my carpet had deep brown residue stains and the worse smell. No amount of manual scrubbing and cleaning, with a variety of products that promised, would get the deeply embedded stains or smell out. My nephew came over and cleaned my carpet with my Bissell Pro-heat Pet, one application of formula only, and, it looks like I put in new carpeting! I am amazed at how clean, odor-free, stain-free my carpet looks. Bet this is an industry secret: don't replace your carpets, use Bissell carpet cleaning machines. This is definitely one of the best investments I made.


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Defective parts less than 18 months

By Wallygator from Tucson, AZ 85747 on 07/05/2015

I am writing this today to inform you the right back wheeled fell of the machine and the water tank sprung a leak on the bottom seam over 2 moths ago I had to buys leak stop spray to stop it. We lave the machine we have 4 dogs, but I do not like the quality of this machine. Please tell me where do I go from here to repair this I need this tool Wally Menza long time customer


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Small Upgrades from Previous Models Makes This a Best Buy

By cmorley50 from West Hollywood, CA, USA on 06/30/2015

My first carpet cleaner was the Bissell 8806 which I loved. This model 1623 is even better. It is smaller and even more compact which is perfect for my small apartment. The power switch has been moved from the handle to a foot peddle next to the release pedal. Much more convenient. The measuring cup is now built into the lid of the water tank. No more misplacing the measuring cup. The front nozzle now snaps off for easy cleaning. Before you had to unscrew it which was a hassle. They kept the best features. The tank-in-a-tank technology means one trip to the sink. And it is the only carpet cleaner at this price point that offers above floor cleaning at the turn of a dial. This is a winner. I always get compliments on how good my carpet looks after cleaning with my Bissell.


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Just wow!

By Consumer10 from Rome, GA, USA on 06/24/2015

I just came to this site to order new belts for my Bissell Proheat Pet that I bought FIVE YEARS AGO! I can't say that I have never had issues, but after a little troubleshooting I was always able to solve my operator errors. I finally broke my pump belt and decided to replace both belts together. I have five pets and it has been well used over the years. Now I'm not saying that an occasional faulty unit never makes its way to the consumer, but most issues are covered in the troubleshooting portion of the operators manual and for other issues there's the warrantee. They even have a copy of the manual here on their site. When this unit finally does go out I won't hesitate when buying another Bissell.


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So frustrated

By Hyeppl from Tn on 06/22/2015

I bought this at the end of March and before May was over it stopped spraying competely. So I checked the heater, but it was clean. I checked the belts and found out the pump belt was broken. I replaced it. But for some reason now the cleaning solution is spraying nonstop from the hand tool and the floor, without the trigger being pulled. But the water still isn't spraying. I'm beyond frustrated with this machine. If it's not one thing it's another. I have 2 dogs that are prone to causing messes, and when I needed to clean a mess the machine doesn't work. Great.


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awesomness!!

By marissaclay22 from Denison, TX, USA on 06/21/2015

I ordered this online a couple weeks ago and havent had time to try it out until now! And it is amazing! I have a 7mth old lab who has made a mess of the carpet and is also starting to shed like crazy. I used first my bissell pet vac, then busted out this cleaner to attack the stains on the floor and attack it did!!! It sucked them right out of the carpet like it was nothing at all. the carpet looks brand new again, and smells so fresh and clean!! The only thing i have to complain about is it showed on the packaging it was suppose to come with a pet spray to spray on spots prior to cleaning and it didnt, i was kind of bummed! other than that this product is a must buy!


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Worts Cleaner Ever

By AJM from Florida, USA on 06/17/2015

I have never been so disappointed in a carpet cleaner. After cleaning my carpet it looked like I did not even clean them. Before this cleaner I had a Hoover that was great, large tank for the water, carpets looked brand new once I got done cleaning them and the suction was awesome. After 12 years and using the Hoover at least once every two months it finally broke. I decided on this one when I went to purchase a new one. Big mistake I would not recommend this cleaner to anybody. Water compartment is way to small, you can't even do a whole room without having to refill the water tank a few times. The suction is not good. Way more water went into the carpet then what got sucked out. The sprayer only works when it wants to and the carpets still looked dirty when I got done.


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This product is a waist of Money!

By Hvnsent00 from C.C Utah on 06/17/2015

Bought this carpet machine because it was supposed to be so great, and it turned out to be the absolute WORST EVER! It left as much water on the floors as it possibly could, and then started to leak everywhere! I had to take it back and get another one, which barely pulled up soap and water, So I got a Hov, because that's NOT BISSELL!! I'll never buy a product from them again, they don't have anything worth the hard work I had to put into cleaning up their mess! Thanks for nothing


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For Clean-aholics

By Affinity from Sequoia National Park, California, USA on 06/16/2015

I was tired of renting the machines. And who knows what the other homes had. Did that shampooer pick up fleas, ticks, bed bugs? Plus lugging the machine back and forth . . . trying to get the job done before the time limit. . Ahhhh . . . what a nice option to have it at my disposal. I was so happy after using this Proheat 2X Premier shampooer. At first I was sad wondering if I had made a mistake in my purchase. But hey! You really can't go wrong buying a Bissell, now can you? . I have a Calico and a beautiful medium sized shelter adopted dog that really sheds. . After shampooing two large rooms . . . sofa and chair, I was so impressed about my choice. My husband was getting kinda upset because I kept telling him how happy I was. (LOL) He probably had visions of strangling me or the machine! One thing I found out is that my wonderful vacuum had not picked up all the pet hair . . . it left that to my shampooer! So now I am researching Bissell vacuums. I want to keep my machine in top working order . . . so when I noticed hair start to end up on the floor in clumps, I stopped to clean out the hair. It is so easy to just twist the knobs and lift off the thingy on the front, clean out the hair and also took the build up hair off from under it where the rollers are with just my fingers. I know that after I get my Bissell vacuum, I won't have to go through that anymore. I do wish that they would make this shampooer with swivel wheels. I'm just about 71 with spine problems. When I back myself up to a wall and have to turn it around, it's pretty hard and awkward. But hey! My floors and furniture are CLEAN! And no odor!


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This cleaner broke in the first half hour of use

By Poorboy from Johnstown, NY, USA on 06/16/2015

I started cleaning my carpet with this cleaner that I just bought. I cleaned for about a half hour when I heard a small pop. The brushes stopped rotating and never started again I checked the belts,shut it off unplugged it and tried again, nothing. I am sending it back. Needless to say I am not very happy,doesn't anyone believe in quality control anymore?


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Sparky

By Janet from New Hampshire on 06/15/2015

This was my second Bissell which replaced my first one because the hand held hose tore. This was much easier to use and was more than I expected, working great. My third use, sparks flying out from base and no more suction. Very disappointed. This was an expensive machine have not decided if I will go back to this brand.


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Not sure if it is getting up all the water

By AngieL from Athens ga on 06/08/2015

I just used my project cleaner for the first time. I like that it has dual brushes but I'm not sure if it is getting up all the water I sprayed on my carpet. When I went to go empty the tank, there was barely any water in it. It is picking up lint and some water. Any suggestions?


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Proheat 2X Healthy Home Pet Carpet Cleaner

By petlover19 from Bergen county, NJ on 06/08/2015

I haven't been as fortunate as some other consumers, as i am now on my fourth machine over 7 year period. My last experience was a brand new one, which immediately leaked after the first use. Thinking it may have been a faulty plug 9 in the base of the machine from past experience), i was able to receive a replacement part. Still no luck and the entire machine had to be replaced. It took about a month to get the settlement from Bisell..let's see if this one is more durable!


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THE cleaning machine.......

By jess1 from Ash Flat, AR, USA on 05/31/2015

Easy to assemble easy to remove and replace tanks to fill and empty.Very thorough cleaning job. very impressed w this machine,highly recommend it.


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Billell ProHeat 2X Healthy Home 66Q4

By Dick from Lakeway, Arkansas on 05/28/2015

I used this product twice and the water quit coming out of the bottom when I tried to use it a third time. I purchased it about three years ago and have used only Bissell products, and only wanted to have a professional type carpet cleaner for my two bedrooms with the two of us. It will probably cost more to have it repaired that I paid for it. A very costly waste of money to only use it two times on two bedrooms.


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Great Cleaning Machine

By Cookie64 from Battle Creek, MI, USA on 05/27/2015

I have used my machine twice sense we purchased it. I am very happy with how it cleans my Carpets. Although I had a very difficult time with the pushing and pulling of the machine. I AM DISAPOINTED That the machine does not have a a power drive, very heavy when using, Is there any chance one of your carpet cleaners have a power drive?


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Fantastic Machine!

By Betty Boop from Brunswick, OH, USA on 05/26/2015

I previously owned a Bissell Proheat that was over 10 years old before it died. Rather than have it repaired, I decided to replace it. I did my research reading many reviews and searching for the right machine for me. To be fair, I also borrowed my daughter's cleaner that was another brand. I must say the improvements made to the steam cleaner are outstanding. The 2 in 1 tank is great. I can clean a 12 x 12 area with a tankful. With my old one I was changing one or the other too often. This is much more efficient. The side brushes are unbeatable. Having a dog, I vacuum my carpeting quite often and was surprised by all the hair this machine pulled out. My carpeting looks brand new. I am so happy with this machine. Even if it fails within a year, I have spent less than I would have to hire a professional. My only complaint is that the Pet Pretreat and Sanitize was supposed to be included and it was not. The pump sprayer was in the box but not the cleaner.


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Disappointed

By Tired&Frustrated from Dallas, TX, USA on 05/25/2015

I purchased this product to clean the carpets in my new home. On the first use, it worked exceptionally well. However, when I tried to use it the second time, granted it was about 12 months later, it would no longer spray water/formula. I followed all of the steps listed for repair in the FAQs to no avail. I checked online and discovered that a clog in the heating system may be a likely culprit. But on the model I have, the water heater is only accessible by dismantling the entire base. I tried to call for technical support and discovered they are closed for the holiday. Needless to say, I am very disappointed. Clearly it would have been easier, and far less expensive, to rent a machine or hire a carpet cleaning company.


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Great Machine

By BeeFL from Plant City, FL, USA on 05/25/2015

We cleaned the carpets yesterday with our new Bissell and the carpets came out so clean! We were going to rent one and decided to invest in one to own. This was a great decision. Now we can clean our carpets whenever we feel like it. Evidence, boy the water came back real brown! I think we'll clean them again next weekend to make sure they're extra clean!


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Does Not Work

By MisD from Kansas City, KS on 05/21/2015

I have used this carpet cleaner four times, and have spent more time trying to make it work than actually cleaning the carpet. At first I thought it was user error, but after investigation I discovered there is a part that goes bad. It doesn't want to squirt out the water. Of course by the time I realized this, it was to late and the store would not take it back. I am very disappointed in my purchase of this product. I am not one who likes to complain, but this carpet cleaner really dissapointed me. I do not think I would ever purchase a Bissell product again.


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Housewife

By Renee from Los Angeles, CA, USA on 05/12/2015

Bissell pro heat 2X Healthy home pet .. Excellent excellent my carpet looks brand-new..... And fresh....Thank You Bissell....100%


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deep clean premier#174 carpet cleaner

By Gloria from colorado on 05/05/2015

My deep clean premier#174 does an excellent job cleaning my carpets was really impressed how good it cleaned. The only problem I have is the furniture cleaner hose falls off and dumping the container it spills out of larger hole. But the machine does a good job on my carpets. Also is not a light in weight.


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Proheat 2x Healthy Pet Cleaner

By Mama H from Aberdeen, WA, USA on 05/05/2015

Continuous water heat is fantastic. I have 2 dogs and the deep cleaning was terrific. My 20+ year old carpet actually got fluffy again. I just wish I would have gotten the sale price. Oh well I still love this machine.


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Easy to Use

By Lynda from FL on 04/29/2015

This simple model cleans as good as can be expected for my carpets that are over 20 yrs. old. (I've rigorously vacuumed them over the years). From some of the complaints I read. I would suggest a thorough cleaning of the unit after heavy use, so that none of the pet debris clogs up or dries into the components. That way after it sits, the debris won't dry up glueing the working parts. Although I know there are lemons with any appliance. I owned a previous canister Bissell carpet cleaner for over 20 yrs., but it was time for a newer one. This is quieter and much easier to use. It also took out a stain that I never could get out from within the crevace of my wall using the crevace tool. Compared to the old canister I had, I do have to empty the tank more often, but still less hoses, less cords to hassle with, and lighter in weight for this old lady. I'm giving this one 4 stars , only because I don't know how long it will last.


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66Q4 BISSELL CARPET CLEANING MACHINE IS THE BEST!

By LARRY from SCOTTSDALE AZ on 04/28/2015

I ABSOLUTELY LOVE THIS CARPET MACHINE...I PURCHASED ONE FOR OUR HOME IN MINNESOTA AND THEN 8 MONTHS LATER ANOTHER OF THE SAME MODEL FOR OUR HOME IN SCOTTSDALE AZ.


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Bissell proheat

By CindyD from Pearl River, NY, USA on 04/20/2015

I was very satisfied with my Bissell when I first purchased it but after cleaning just 3 carpets it no longer sucks up the water from the hose attachment or the bottom portion. I think the cost is too high for the amount of time the item works.


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Steam Carpet Cleaner

By Karri87 from Bismarck,ND on 04/20/2015

I made the mistake of buying a cream colored area rug with 2 kids, 2 dogs (one is a puppy! ) a cat, and a husband who works for the railroad. I finally couldn't scrub out the stains by hand anymore and bought the carpet cleaner. My youngest ran of of the room swearing to never wear shoes into my house again because it pulled so much dirt, animal hair and oil or of the rug. I love this thing and can't wait to use it on the rest of our carpets, especially where the new puppy has gone to the bathroom!


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Wont spray!

By Ashley24 from Chillicothe,OH on 04/10/2015

I have had this for less than 2 years. I love it and use it often but today I turned it on and it will not spray water onto the floor. It will spray from the attachments but not onto the carpet. I can feel that the heater is on and the brushes are spinning but even the water flow indicator isnt spinning. What would cause this???


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Worst Vacuum

By JY05 from Chicago, IL, USA on 04/05/2015

I bought the ProHeat Pet Carpet Cleaner about 4 months ago, and I probably have only used it twice. I am very disappointed with this product and would not recommend it to anyone. Firstly, the suction area was poorly designed. Every time I try to push the machine forward the plastic in the front gets caught in the carpet and does not allow me to vacuum. This is not an issue when I move the machine backwards. After looking at the vacuum for several hours and trying to engineer a way to make the vacuum work it would require me alter it too much in such a way that I may lose the suction property to the vacuum. Secondly, the side hand vacuum also does not work properly. The suction is so weak that it does not pick up anything. It is important to note that this is not a user error, I followed the manufacturer's instructions as detailed in the guide. Thirdly, when the vacuum does work it creates so much dust particles in the air. Lastly, it is such a pain to take the vacuum apart in order to clean it. Overall, this is a very expensive, poorly designed ineffective product!


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ProHeat 2X Premier

By Mom2015 from Boston, MA, USA on 04/01/2015

This product works great! It gives the carpet a really good deep down cleaning. It's easy to put together. It's great at removing stains. The carpet dries really fast with afterwards and is softer and smells good. My carpets looked new after one use! People who came to visit asked if I had new carpets installed.


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Gret Machine

By BobN47 from Connecticut, USA on 04/01/2015

I had a Bissell ProHeat Turbo for a while and it finally gave up the ghost. I bought the ProHeat 2X Premier and am most satisfied with it. The double row of brushes really get down and remove the dirt. I like the double tank, which was what I had in the old machine. I do miss the knob which allows a clear water rinse, although I am aware that I can dump the soapy water supply and replace it with clean water. What I really like most is the ease with which I can clean this machine. The easily removable floor nozzle makes cleaning the nozzle and the brushes very easy. Additionally, when the tank is removed, all the filters are easily accessible. The hand held tools have great suction and I was able to save the powered Turbo Brush from the old machine, as it works perfectly with this machine (actually better, as debris would sometimes get stuck in the diverter valve on the old machine which caused a loss of suction). Speaking of suction. I have not experienced any loss or lack of suction as expressed by some of the reviewers. About 95% of the water put down was collectd back in the dirty water tank and the carpert was dry in about an hour.


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Amazing- best deep clean I have ever seen

By Melville from Andover MA on 03/28/2015

Ok. I never write reviews, but I just used this steam cleaner in my living room and I am in awe. The amount of dirt my regular vacuum leaves behind is outrageous! I have never seen my carpets look so beautiful (and the texture is back to that soft brand new feel). Buy this right now. It pays for itself in one use.


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model 9200z

By Dickey22 from Houston on 03/28/2015

I just bought this model. I have used Bissell several times in the past. I sure liked the spinner to tell you everything was working. Was very disappointed to learn this model does not have the spinner. Have to pay close attention to make sure everything is still working


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Bought my first Bissell steam cleaner in 2008

By rwgate from Mesa, AZ on 03/26/2015

It was an earlier model which didn't have the pre-heat. Made the mistake of loaning it to my neighbor, who took off with it, hocked it at a pawn shop and disappeared. So I bought the Bissell 2x Pro. It's worked flawlessly for me for the last seven years. I actually used it to suck up water after a flood (pre Shop Vac). First problem ever was yesterday, when the front nozzle cover separated. Tried to glue it, no luck. Guess I'll have to get a replacement part. Fortunately it's not expensive. Highly recommend the product. Waiting for it to wear out so I can get a new one!


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When it worked, it was great

By Rkj from Louisville, KY, USA on 03/25/2015

I have one carpeted floor. Bought this in November 2014. Used it a couple times in the pathway. Plugged it in for a Spring clean today. Will not dispense soap.


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The 9200Z did a beautiful cleaning job!

By Pat S from Orland Park, IL, USA on 03/22/2015

The 9200Z is my first carpet cleaning machine and I was amazed at how easy it was to assemble, understand and use. I was also very pleased at how dry the carpet was after cleaning; it took very little time to dry completely. It's been a month since I cleaned our family room carpet, and it still looks like new.


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Vague user guide

By sitobe99 from Evergreen Park IL on 03/21/2015

I got the machine this morning, have not used it yet, but if the assembly instructions are any indication of what is to come, I am not enthusiastic. After spending 20 minutes trying to figure out how to attach the stain trapper tool to the storage caddy, I went to the website, and the user reviews told me that the tool does not attach to the machine. The user guide never said that and there are no pictures to show that. There is an empty space on the machine for the storage of some tool but I have no idea what that could be and again the user guide does not tell me what it is for. I hope my cleaning experience is better.


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Cleaning solution did not dispense.

By TomNic from New Ringgold, PA 17960, USA on 03/21/2015

Used the cleaner for the first time and no matter what I did I could not get the cleaning solution to dispense in the floor cleaning mode. It worked through the hand held attachment. So I'm not sure if I got a bad unit. Can't return it because it was bought a while ago.


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great product

By jrtrouble from Ocala, FL, USA on 03/18/2015

this is our 2nd pro-heat deep cleaning machine. we use it once every week. the unit worked great for about 10 months than would not work at all. Bissell took care of the problem for us. It now works great and no problems at all.does a great job on our carpet. as we have 2 large dogs in our home.. for the price you can't beat it. I will buy this product again.and Bissell products are the best.


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Excellent machine that performs it's job well

By bostonterrier22 from Eastern Shore, MD on 03/18/2015

After several hours of use, I would say that this unit is easy to operate and very effective. Although, it does take a little effort to push and pull, as the full weight of a tank of water would require with almost any carpet cleaning machine. My favorite aspects of this machine include: the adjustable solution dispenser for light- normal-heavy traffic, water rinse option selector that eliminates the need for a new tank of plain water, built in heater, and the dry aire vents that aid in drying the carpet. I have used this machine on higher pile carpet to area rugs that have nearly zero or extremely low pile and this machine has been able to extract water/solution from the carpet without any problem. Definitely recommend this product to others want to get their carpets very clean. We have had no problems with filter clogging. We have had some lint clumps on the floor, but I attribute that to the fact that this machine is getting deeper and extracting more than our vacuum can--which further makes me feel as though this machine is performing very well. Those clumps can also be sucked up by the machine if I pass over them, so no worries. Thanks Bissel!!


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Love it!

By Cin from Richmond, VA, USA on 03/17/2015

We had the Bissell Proheat Protech for many years before it finally gave out. Bought the Proheat 2x Healthy Home yesterday, used it today and love it as much as I did my old one. My carpet looks fantastic and it sucks up the water very well. The key to getting as much of the water out of the carpet as possible is going very slow. But that's how I vacuum also. It takes a little longer, but it's well worth it! Thanks again Bissell!


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Don't waste your money

By Irene52 from Las Vegas, NV, USA on 03/14/2015

I bought this machine last year when I bought a new home. I only have two bedrooms that have carpet, everything else is tile. Worked fine the first couple of times I used it,until today. I filled the soap dispenser and the soap is running out the bottom of the machine. I took it out and reloaded it but same thing happened.i have used it so little and my home doesn't get that dirty as there is only my husband and myself. This was a complete waste of money!


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Haven't Cleaned Carpets for 4 Years!....

By Dusty in the Desert from California on 03/10/2015

you can imagine the built-up dirt, and my 10 year old (smaller Bissell carpet cleaner) was no longer working. Used the Bissell Pro-Heat Plus right out of the box...day after arrival. First the area rugs. They came out almost like new...dark colors were brighter. Then the worst area, my bathroom carpet. This beige carpet had brown foundation powder embedded so deep, I began to think the carpet was really 'brown'....but after 2 passes with my new Bissell Pro-Heat Plus, this carpet is looking almost new, as well. Odors have disappeared and I am just so pleased to have much better looking carpets. Bissell is the best and I'm back to cleaning the carpets every few months. With 2 grown men, a bird and lots of dust from nearby fields...I have no doubt that my Bissell can handle it. I have also ordered extra attachments and cleaning liquids, to make sure they are always on hand...Thanks Bissell, for your great products!


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Great

By CinCin5 from Nancy, KY 42544, USA on 03/10/2015

I would like to say I have used my cleaner twice on my floors and used the tool to clean my kitchen chairs once. I can say I am very happy with the product I have selected to purchase. I was able to break this cleaner down and clean almost every part of it with ease. I have 2 dogs and a cat. 3 teenage daughters, myself and my man. We all have hair lose issues so this helps remove what the vacuum misses. I love this product.


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my Bissell

By chitown312 from Omaha ne on 03/10/2015

I like my Bissell but i want something with more power and bigger tank i have to refill 4- just to get my carpet clean


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Great Machine

By Trisha75 from Amarillo texas on 03/10/2015

I love this machine! I had some deep stains another steam cleaner just ran over. But when I bought this machine it took it all out and it made it smell wonderful. I would recommend this to everyone especially with pets


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No Suction

By PochHanaki from Lexington, KY, USA on 03/10/2015

This cleaner has no suction. It leaves 80% of the water on the carpet. I have following the instructions about getting more suction and it doesn't help. Would not recommend this product.


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love this cleaner

By judy1121 from Woodbury, NJ, USA on 03/08/2015

i have had this cleaner for a few years now. have never had problem "one" with it. so far, it has not failed me in any respect. (hope it stays that way since i wrote this lol). very happy that i purchased this. i always stick with bissell.


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Buy this machine!

By carol56 from Salisbury, NC, USA on 03/05/2015

I absolutely hate renting machines from the grocery store. They are big and bulky, they smell, and they leak. Buy this machine and you can clean your carpets when you want to clean them. It is easy to use. My carpets never looked better! I love the option of cleaning this rug or room one day, and then that rug another day.I highly recommend!!!


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Steamer

By Turnermom from Indiana, USA on 02/28/2015

Purchased a power steamer power rush select model 16237. The box says steamer but when I opened it there is not a heating unit on the unit is this really a steamer which will. Dry the Capet quicker?


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Great then went down hill

By Nina91 from Fort Jackson, SC on 02/17/2015

We have a large area rugs that gets a lot of traffic. We bought the bissell and we loved it worked great but after only having it about 4 months it stopped spraying water. I am upset that we loved the product but it quit working so fast. Idk if I would buy again because it works great but doesn't last long. every use I always vacuumed the floor and made sure their was never any debris in cleaning area, very frustrated and upset.


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my carpet is so clean

By joy62 from upland, ca. on 02/15/2015

My husband and I used our machine yesterday and it really cleaned our carpet. We used clear water. No soap, it looks great. Very happy.


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The Best

By LGF2014 from South Carolina, USA on 02/12/2015

Liked this machine so much I purchased another one when I moved.... Does a great job and does not make carpets to wet!


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Don't waste your money

By Beachgirl330 from Manchester on 02/03/2015

This machine is a piece of junk. When it actually works it's ok but it doesn't work more than it does . No suction, water won't come out, it's always something. Bought this a few years ago when we got a new puppy and its been a huge disappointment. Would like to get a Spotbot but really hate to put good money after bad.


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Awesome cleaning machine!

By Bev from Undisclosed on 01/31/2015

I am so happy with this machine. I've had this now for a little less than a year. The first time I used it I was amazed at how clean it got the carpet - even the traffic areas. After shampooing with the Bissell, you cannot see any of the "dirt paths" - AT ALL. I love that mine has one tank (I think it is called a bladder tank) - clean water out/dirty water in. It is so easy to clean after use too; the brush assembly comes apart to clean the brushes, up underneath and all those nooks and crannies where the pet hair collects! My daughter borrowed the shampooer and was very happy with it also. I've rented those big heavy machines from the store and they only do a fair job compared to my Bissell. Bissell has them beat hands down!!


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First time used

By Candice89 from Alabama on 01/26/2015

I am very pleased with it but if it quits spraying make sure the belt hasn't slipped off! Just slip it back on and it will work again just fine!


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Well worth the money!

By PitBulMom from Hurricane UT on 01/26/2015

We have always subscribed to the saying you get what you pay for, and quality costs. This machine is awesome! It is well worth the money spent! It cleans better than our old cleaner, and is much easier to use! I love it!!!


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Awesome!!

By Rsimmons from Mesa, az. on 01/24/2015

We have many pets, so we have pet accidents, vomit, fecal, urine. I have used pet odor eleminators and rented rug doctors even had professionals clean the carpets. This machine picked up much more than I thought was in the carpets. We vacummed before and the amount of hair this machine picked up was both amazing and disgusting. Worked great on our area rug also. We did have to stop multiple times to clean out the pet hair because it stopped suctioning, but with the amount of hair it couldn't suction. We just used the sample shampoo that came with it, the professional deep clean, the carpets are cleaner, brighter and softer then ever before. It has a very nice scent to it. I read the other reviews about it leaving carpets wet, not ours. Other reviews said it stopped suctioning, yes it did but as I said the amount of hair it picked up clogged everything. The machine is huge but very easy to manuever. I am very pleased and impressed with it. I just ordered more shampoos to try.


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defective out of box

By radicalreebs from york on 01/19/2015

This scrubber doesn't hold water. It leaks while in use and leaks while turned off. I couldn't take the tank off of the scrubber-water poured everywhere! I will be sending this back, I am extremely displeased with this purchase, especially for the price.


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WOW WHAT A CARPET CLEANER

By sunshine from Woodsfield, OH, USA on 01/18/2015

We rented a rug doctor and did the carpets 5 times with it. Wasn't satisfied with cleaning. Bought this Deep Cleaning Bissell the results was amazing. The brushes and the deep cleaning and the heat factor made carpets look and smell new. I would diffidently recommend this product in all confidence to anyone!!!! Thank You Bissell Becky


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How do I fix this?

By kimismk from Ottawa, IL, USA on 01/15/2015

I bought this cleaner (2nd one) and it worked well at first. I always followed the recommendations about vacuuming first and using a rinse wash for the second pass. It was told to me that this would help keep the machine from clogging, suction problems....etc. Well....I've had it for a couple of years.....I have one small 4 lb. poodle that does not shed. It no longer sprays water from the main tank and the little red spinner will not spin. What do I do????? I cannot afford a new one.....I am on a very fixed income. BISSELL..........WHAT DO I DO NOW??????


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Amazing

By missmaya from Las vegas on 01/11/2015

so I have had my deepclean for almost 2 years I have white carpet so I used to rent the carpet cleaning machine from my local grocery store every 2months and I thought it cleaned it pretty good boy was I wrong .we bought our bissell and wow !!!! It does such an amazing job and it dries alot quicker then any othet machine I've used and cuts the time in half we love it nothing has broke yet I would totally buy this again ..when ever it breaks...if it ever does lol


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Cleaning Short Carpet

By Chris Scholp from Dayton, OH, USA on 01/09/2015

I have had this Cleaner for 5 years and it has worked great on plush carpet. However, today I tried using it in my office with the short carpet and it doesn't suck up the water. Are the brushes adjustable?


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Love it!!

By tiffybear from North Carolina on 01/04/2015

I've been looking for a carpet cleaner that will get the most dirtiest carpets clean, and this was it! My husband would track in muddy boot foot prints and our dogs would just track in so much mud it was ridiculous! Hated walking into our living room and seeing nothing but dirty carpets! Got this monster, and oh my goodness, I wanted to cry after I was done. My carpet has never looked this good! It's beautiful and I even look forward to cleaning it again the next time it gets dirty. It holds a lot of water which is perfect because you're not running to the sink every two seconds. And the hose? Amazing, those tiny hard to reach places, got them with no problem. I'll be doing my couches next with this baby. Would recommend it highly!!


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Amazing tool for affordable price !

By Millie69 from Gilbert, AZ, USA on 01/02/2015

This deep cleaning system works as good as a professional cleaner. It's not heavy and if I need to clean the stairs I just need to detach the manual unit and I'm ready to go . I love it and best of all, it cleans very good ! And after the cleaning, my house smell so good and clean and the cleaning last for months. Thanks Bissell for this amazing tool. I highly recommend it .


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Excellent product that gets the job done quickly!

By Working mom with two kids and several pets from Woodbridge, VA, USA on 12/29/2014

I am a working mom with two kids and several pets that makes lots messes. This product gets the job done every time. It's easy to clean and has great features that even my 8-year old can operate.


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Doesn't hold up to the Bissell name

By Robin52 from Ellerbe, NC, USA on 12/28/2014

We bought this cleaner in August. We've used it maybe 4 times. First it stopped picking up the water from the floor & now it won't even spray the formula/water. Completely disgusted with this one. Will not buy another Bissell product.


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MY NEW CLEANER

By ALTA 62 from Ohio, USA on 12/25/2014

RECEIVED MY CLEANER WE HAVE 4 DOGS 2 CHI AND BEAGLE AND ENGLISH SETTER. WE BOTH WORK. SO THERE ARE ACCIDENTS. BEAGLE IS OLD. SO THIS IS A GOD SEND.....SHE HAS TROUBLE HOLDING ALL DAY. AM ENJOYING CLEANER. I LOVE THE BREAK DOWN OF CLEANER EASY TO FILL AND USE. THANK YOU BISSELL.


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left dirty streaks

By itsaj2u from GA on 12/18/2014

This cleaner left dirty streaks in the carpet. As though it wasn't cleaning the whole width of the brushes. Not very happy. Carpet looks worse than before cleaning.


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AWESOME STEAMER CLEANER

By cc1958 from Temperance, MI 48182, USA on 11/30/2014

my husband asked me which steam carpet cleaner we should purchase.I said" Bissell ,no hesitation they are awesome to use." He wasn't so sure .So to keep peace I did research on all the brands available.Then showed him what I found.Surprise Bissell's pros out did most brands on all marks.This model was perfect for me being an elderly disabled woman.It is lightweight with only one tank to fill and empty.The attached furniture wand is great.Switch on switch off .So easy!Did not require any strength to push and pull spraying and sucking.The assembly was simple and so is the clean up.By far the best cleaning machine we have bought to date .We happily recommend Bissell Products and are proud to add this machine to the other ones we own.He says I was right.


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Exceptional Cleaning Capabilities

By MT Rancher from MT on 11/26/2014

Have had other cleaning systems, even tried the commercial ones; however, this Bissell Shampooer does the job those others could not do to my satisfaction. Ease of setup, operations and functions makes for a superb cleaning job, and restoration of floor coverings to like new conditions, but cleaner. Highly recommended for any type cleaning situation.


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From great to bad

By Mustangday from Converse, TX, USA on 11/25/2014

I did like this carpet cleaner when I first purchased it less than a year ago. I worked great and with 3 teens, a toddler, and a cat, there was always a spot on the carpet that this cleaner made disappear, but about 3 months ago it stopped sucking up the dirty water. It sprayed out the soapy water but left my carpet soaked. I have taken it apart, checked everything to make sure nothing was cracked, clogged, or needed replaced and everything looks fine. There is also suction when I turn it on. I ended up having to go out and purchase a new cleaner and it wasn't a Bissell product again.


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This is the worse machine

By Annie from Corpus Christi tx on 11/24/2014

I have has it less than a year used about 7 times. At first it worked gets stopped up a lot then I clean it real good now it won't spray the water I had a Hoover I used for years am really disappointed in this machine


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Bissell carpet shampooer 47A2-2

By CAN from Ohio on 11/20/2014

I've had my machine for about a year. Every time I use it, without fail, I end up saying "I love this machine!". It does a great job with less work and less time. Thanks Bissell.


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TOTAL WASTE OF MONEY!

By unhappy ex customer from Kennesaw, GA, USA on 11/18/2014

Terrible product, I have gone through 3 in the last 5 years. They all have the same problem where the floor sprayers stop working and I have tried to unclog the sprayer tips and they still do not work. This product has been a waste of my money.


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Best Carpet cleaner I ever had .

By rodperk65 from Manchester, NH, USA on 11/09/2014

I have bought other brands. This is by far the best carpet cleaner I have ever owned


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awesome clean

By backdrop001 from Undisclosed on 11/03/2014

I love your machine its getting things super clean one question though, I notice that when using the upright way not the tank that black stuff is left on the carpet am I missing a step? its black fuzzy dirt and thought maybe I was doing something wrong.


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What a beast!

By Karen27 from Grand Rapids, Michigan on 10/29/2014

Very impressed! Loved the brushes on the sides of the carpet cleaner - they did a great job of getting the dirt close to the walls. The hand brush worked really nice on the stairs. Best carpet cleaner I have ever used!


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Makes Big and Small Cleaning projects fun!

By Celia13 from Webster, NY on 10/23/2014

This machine can certainly handle a whole house fall cleaning. It's been 6.5yrs and 2 cats since we've had the carpets professionally cleaned. I wanted a machine that could do as well as the pros. I've found it. So far I've done the wall-to-wall carpets in the 3 upstairs bedrooms. Even after a very thorough vacuuming, it still brought up cat hair. I've used the lift-off portable section to do the cushions from the chairs on the screened in porch and the mattress top. I love that I can clean areas with it that are impossible to clean any other way except professionally. Very economical. I'm looking forward to finishing the rest of the house. With the windows closed and winter coming, it'll be a relief to know the house has a lot less dust, dirt, and hair (both animal and human) in it.


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Bad choice of materials

By Bill 0247 from Hahira, GA 31632, USA on 10/23/2014

I have had my pro heat about 2 years and have used it several times per year. When it was new, it did a superb job of cleaning but with just minimal use, the four screws that hold the bottom section and the top section of the floor cleaning head together have broken loose from their plastic mounting making the floor cleaner inoperable.as well as irreparable. This has to be a common problem since this is my second pro heat unit and both have failed in the same way. There has to be a solution to a better way of holding those two major sections together. Also, the hand held cleaner continually falls out of its mount while operating the carpet cleaner.


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wont spray solution or water

By Jessica from Toledo, Oh on 10/22/2014

Used this steamer twice and well it sropped spraying water and solution. Ive done everything to try to get it to work but it wont. Its frustrating and depressing i invested so much into this and it wont work...


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Great Device for In Between Pro Service Cleanings

By parrot434 from Illinois on 10/22/2014

This is my second Bissell Pro Heat Deep Cleaner. For an in-home portable unit, it is about as good as it gets for this type of device. Carpets definitely look cleaner after use and operation is straightforward and simple. This newer model is an improvement over the one it replaced. For large carpeted areas, it's best to get a yearly pro-service cleaning, but this device will make a big difference in between those visits. I use it primarily for a pet area (parrot who spends most of his time out of his cage and on the carpeted floor).


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Free at Last from dirty corpets

By GREG from Washington, DC, USA on 10/20/2014

I used to own one of those dinky machine that did a poor job cleaning my carpets. Then I would go to the super market to rent those heavy machines. I would hare carpets cleaning services. They never really took the time to do the job right. The Proheat machine to my delight, did an amazing job on stains and deep down worn areas. The heat and those rows of brushes made a big difference. The two in one tank was so convenient. Easy to set up and easy to clean. Now that I have the Preheat, I am forever free of these headaches.


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This product is very easy to use and has great features

By Mr Mike from Blacksburg, VA, USA on 10/05/2014

This product clean carpet excellent the tanks is all in one it is great to use and easy to put together. You can tell the different in your carpet after it has been clean.


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Did not work for very long

By jade22 from Akron, OH, USA on 10/03/2014

I had the product for six months before it started to leak the cleaning solution everywhere. Prior to this happening I was pretty happy with the product. although, I do not recommend paying money for this product if it is only going to last six months.


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Wish I had this years ago

By Jean from Saint Johns, FL on 09/25/2014

This was recommended to me by my stepson who has 2 dogs and 2 cats. I have 2 cats and this works so well on my carpets and area rugs. It gets the pet stains and odors out and leaves the area looking like new. It is easy to use and the dry time is quick. I would highly recommend this product to anyone with dogs or cats or any other animal that is running around the house, to freshen your home quickly and painlessly.


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great machine

By twocats50 from Racine, Ohio on 09/23/2014

Cleans carpet better than professionals. Little heavy, but really does a great job. Love the smell of cleaner


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Quite an improvement over my old Bissell

By Out with the old one from Ohio, USA on 09/21/2014

My old Bissell cleaner with only six rows of brushes had recently quit working. So, I borrowed this Bissell that my son had recently purchased. Wow !!! What a difference. Family tried to convince me I should just get new carpeting, but it is still in great shape, showing NO wear at all. So I thought I would decide after a good cleaning. Between the dog and grandkids my carpet had many and varied stains. I pretreated these spots by thoroughly wetting them with the cleaning solution/ water mixture and letting them sit for about 1/2 hour. Then I proceeded to clean the full carpet. ALL of the stains are gone !!! And the family all agreed, no new carpeting is needed !!! I so appreciate my son letting me borrow his, but, I truly think I will be getting one for myself, and this model will be my choice without a doubt.( I do have to agree with other responders though, a longer cord [ about 6 ft more] and a more secure attachment of the handheld nozzle is much needed.)


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Does it's job

By Northern's Lady from Forsyth, MT 59327, USA on 09/20/2014

I have used this machine a few times now. It cleans the carpet well and is easy to use. The negatives I have come across are that it seems to trip the internal circuit breaker for no reason which stops the power brush from turning. To reset this you have to turn the machine off and unplug from the wall, kind of a hassle. Only other thing I would change is give it a longer cord and larger freshwater supply tank.


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As advertised

By Maintenance Tech from Massachusetts, USA on 09/15/2014

Having never used a rug cleaner I was surprised how fast I became comfortable with this machine. It did an excellent job and was very easy to clean. The manual did a good job of informing how to use and care for the product.


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This is a great cleaner

By gerald from las Vegas nv on 09/14/2014

Great buy and do a good job make sure the dirt come up and spot come this is the best I ever use I plan on buy another because it work so good


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GREAT Machine!

By hollybarry08 from Sayre, PA, USA on 09/14/2014

I recently purchased this machine. My carpet was really really dirty. Spots, spills, doggy goings on... i would try to keep up with sprays and hand brushing but it was getting to be too much. I rented the shampooers in the grocery store and it did an ok job. My carpet is light beige so you can imagine. This machine delivered!!! My carpet looked 99.9% better. Some of the tougher spots were gone ( i did pretreat) and the whole room as a whole was brighter and looked so much cleaner. And it smelled great. I was very very happy with the results... It was very easy to put together and the attachments work excellent. I AM TELLING YOU ... BUY THIS MACHINE I AM GLAD I DID.


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Stock on repair parts

By Soobie from Houston, TX on 09/13/2014

Bought this when we first moved into our new house. Used it once upon move in (carpet), a second time after a soda accident, and put it away. Went to use it several months ago and has not been right since. Blows a belt every time I try to use it now. Can no longer use the attachment/hose as there is no suction. Followed instructions to the letter - this was a big investment for me just starting out. Sorry that I put that much money into it and keep having to buy belts in bulk quantities. Stick to renting a machine if you only plan on occasional use as this build appears to be finicky and temperamental.


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This product is not pet friendly

By DebbieD from Philadelphia, PA, USA on 09/13/2014

I dislike this machine. After only two uses the brushes got clogged with pet hair and I had to take them off the machine to clean them. The double belts were rigid and nearly impossible to get back on. The system leaks if left stqnding with water in the chamber overnight. Very unhappy. Have lost my receipt and will be putting it on the curb as soon as I can find something else. It is a shame I truly loved my Big Green Clean Machine which I had for 20 years and they no longer make. :(


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Pet Stain Miracle...Buy it! This works!!

By DogLover from PA on 09/10/2014

I love my new Bissell shampooer. I had just moved into a new place (renting), and the inside had been completely redone; new paint, new carpets, everything. Well I had a 6 month old puppy at the time, and he was being impossible to potty train. I was crating him, then I believe my other dog started letting him out ( I still want to know how), so I gave up on that. Well every day I come home from work, he has little presents for me, all over this new carpet. I decided to go with this deep cleaning shampooer, and I bought the pet solution for in it, and it worked wonders!! Took out every stain and had it smelling fresh! After all, I do want my security deposit back!! ;)


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Very pleased

By Joknee925 from Manitowoc, WI on 09/08/2014

I got my new Bissell and it was so humid, I waited until it was nice so I could open the windows. But it was worth the wait, my carpets look cleaner than when I bought this house!! Thanks for making a good machine!


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My house is a real live ZOO.

By Happy Me from Lawndale, CA, USA on 09/03/2014

We have 3 ; supposed to be grown-ups; and 4 dogs. They are all small breeds; but being young and playfull you can imagine the mess. before I got my Bissell Proheat x2 We were some what lucky to have a friend who had his own truck and cleaning business; but the cost ; even just two times a month; could add up. Now I have my new Bissell at home and I've been using it like a vacuum; I see a new spot and I bring out my machine.; my house smells so nice and fresh and dries fast too. I recommend that people who have pets ; running around; need to have one; it has paid for it's self all ready. People who own one SMILE more. And are no longer ashamed to have friends drop by. See me smiling??


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Great rug clean1ng machine

By Happy from Kennesaw, GA, USA on 09/01/2014

Have this machine for 8 yrs and use it twice a year. Have not had any of the problems listed in the reviews. Will definitely buy another one when this one finally goes.


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proheat 66Q4

By Robin98 from Mountain Top, PA, USA on 08/28/2014

I always pay the preheat system. I have pets and allergies. It's a great system if you have either of them. I would highly recommend the proheat.


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Perfect machine for the job.

By Thannor from NY on 08/28/2014

It is hard trying to find a well built machine to handle the difficult stains kids and pets leave behind. I recently purchased this one and I am Gerry happy with the results. Within a 24 hour period one of my children got sick and the cat marked a nearby spot. Even better was the very high temperature the next day. Armed with this machine, the professional cleaning solution and something for my nose to cover the smell the job was tackled quickly and efficiently. The carpet was dry within a reasonable amount of time and I just purchased the hard floor attachment to have an excuse to do my kitchen and basement floors.


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Gets The Job Done

By FourPaws from Oakland, KY on 08/25/2014

I bought this machine to replace my other Bissell Carpet Cleaner because it is so close to my first one which I really liked. It is easy to use and gets our rugs clean and smelling fresh. We have 3 cats and 2 dogs and the dogs bring alot of dirt in where they have been having a great time digging in the dirt and doing fun dog stuff all day. The cats always run to the rug to rid themselves of a pesky furball so we need to have this machine standing by on any given day to clean up pet stains and odors. We love our pets and like our rugs. I would recommend this machine. Thanks Bissell for helping us keep the pet messes under control!


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Great Product

By KT18 from Pittsburgh, PA, USA on 08/22/2014

I bought this cleaner to replace another Bissell carpet that just quit after many years of cleaning. This cleaner is above and beyond anything I have ever used. It is terrific. Easy to use, does a great job. Money well spent.


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Great Cleaning

By ShirleyA from Elkton, MD, USA on 08/17/2014

I bought the DeepClean Premier after reading the reviews. I am so pleased with how this machine cleaned my carpet and area rugs. It took no more effort than vacuuming the carpets. I did not have a problem with the length of the cord but the attachment for the stairs should fit more secure in the holder because when I would run the cleaner along the wall, the attachment would fall from the holder. I would recommend this cleaner. Clean up was easy and being able to take the cleaner apart makes it super easy to clean the parts after cleaning the carpet.


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Best purchase I have ever made

By RandyS. from Clarkston, MI on 08/13/2014

After having 2 new Hoover Steam Cleaners literally fall apart in the last year, we decided to try a Bissell. Wish I had done this years ago. This little workhorse is a breeze to use and works much better than either of the Hoovers. I like the one water tank and don't mind the minor inconvenience of emptying it more often . . . because it is so easy to do. Big plus, we ordered from the company website and had it the next day!


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Cleans carpet, but why does it have to leak so much??

By dosews from Texas on 08/13/2014

We have had this machine for a couple of years. It cleans up after our 3 dogs pretty well, My only complaint is that it leaks from the bottom so much! I get done cleaning the carpet, head to my tiled kitchen to empty the dirty water, put everything back together and there is probably 1/3 of a cup of dirty water where the machine was sitting! I don't think it's right to have to clean up after what you are cleaning with. I'd like to note that the leaking has been an issue since we first got it.


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How do the accessories fit in the caddie?

By Clomedico from Rush, NY 14543, USA on 08/10/2014

just bought our second bissell. Having issues in putting the stain trapper and the other tool in the caddie. Looks like I am not the only one. bissell - great you can respond to the negative feedback but how about posting the steps to put the stain trapper and upholstery tool?


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Great machine

By Mef from San Antonio tx on 08/07/2014

This is my 3rd carpet cleaner. I purchased this one online due to the reviews that were posted. I have used it to clean all of the carpets in our home, and large area rugs. With the spot pre treatment everything came out. I am so happy I do not have to call in a professional company anymore.


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Won't work at all

By Sam from California on 07/31/2014

So frustrated. I have had a Bissell prior and loved it but it quit working so I got this one. Put it together and nothing. The brushes turn but no water comes out, no spray, and it got VERY hot on the bottom of the machine and made a noise. Took it apart and put back together, checked the seating, checked the seals. Nothing. After over an hour I am ready to scream. I really need to shampoo my carpets.


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Horrible Product

By Anique102 from Sierra Vista, AZ, USA on 07/24/2014

I have had this for almost five months and everything seems to be breaking all at once. Luckily my husband can fix a lot of it but we recently had to replace a broken part. My husband has had to replace the tubing inside of our machine because it is literally disintegrating. He has had to fix the suction on it as well. Now the Tank Cap & Insert Assembly has broken and needs to be replaced. I am just waiting now for something else to break on it. I was really excited the first few months because it was working great but now it is just falling apart. What happened to the days when you bought something and it would last for years before you had to replace it?


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Small, but powerful

By Susan from Las Vegas, NV, USA on 07/22/2014

My prior two Bissell shampooers had been a much larger version. However, even though this is smaller in size, it seems to be just as effective and lighter weight. I am a Bissell customer for life and would recommend this product to others.


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Pet hair clogs easily

By d3d from Coatesville, PA on 07/20/2014

First, for a device that claims to be for people with pets, it clogs with hair easily and has no easy way to take it apart to get the hair out. Second, after using it several times I now have no suction. I noticed that from the start it obviously sprayed out more water than it was picking up. Well this last time I tried to use it, it picked up none of what was sprayed and I feel no suction in either the floor sweeper or the hose. I now have a wet smelly carpet and no way to correct the situation short of buying a new cleaner or renting one. Very disappointed.


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stream cleaner and sweeper

By Jude from North Carolina on 07/19/2014

I just bought the carpet steam cleaner. I think its the best steam cleaner I every used or had. First to assemble it was very easy. The hose attachment for the furniture is set up very well, doesn't get in the way or you don't have to stop and put the hose on the steamer its right there ready to use. I love the switch. If you want to do furniture all you do is turn the switch or if you want to do the carpet just turn the switch the other way. So simple. I shampooed my furniture and carpet with Bissell shampoo and stain remover. Boy it works really well. Also the have one tank to fill and the same tank you just empty the dirty water. Don't have to mess with two tanks. It has a brush on the hose for the furniture which I think helps get the furniture cleaner. The price of the steamer and cleaner was a great price. I bought Bissell sweeper about three months ago. I just love it. Again the price was good and its the best sweeper I ever used. Its light weight so easy to push. The hose is set up well and doesn't get in the way. To empty, its easy. I would recommend both. Great product . Keep up the good work Bissell.


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Deep Clean

By Anna from ND on 07/16/2014

I tried this deep cleaner on the interior of my car and it completely got rid of marks that I was sure were permanent. I would definitely recommend this product.


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GREAT BISSELL PRODUCT

By ams from Baltimore, MD, USA on 07/16/2014

I previously owned another pet cleaning system, but gave it to a friend. That gave me the go ahead to purchase a brand new Bissell. After reading every product description and every review on ALL Bissell carpet cleaners, I decided on the Pro heat 9400-3. I have used it only once, so far, and I LOVE it. This product has the same ease of use as with my previous Bissell. I love the fact that this model has 12 cleaning rows! The cleaning fluid holder is located in the back, which is a very convenient place on this unit. Performance was amazing and it is extremely easy to clean the tank carrier after use. I highly recommend this model for a home purchase.


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Brushes stopped working

By Weather Lady from Pueblo, CO, USA on 07/16/2014

All was going well, and now the brushes won't turn. I checked the belt, and made sure the tank was seated, but still no joy. I love this machine when it works. Any tips on fixing this issue?


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Didn't last

By Gram 63 from Roanoke, IN 46783, USA on 07/15/2014

Machine did not hold up had to replace belts within first year and not will not despence the soap and water. Just I feel did not last for the amount of money I paid for it. Was great when worked just fixing it more then using it .


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excellent.

By amy87 from Undisclosed on 07/15/2014

Good. It picks up the pet fur right from the carpet.


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This is the best shampooer.

By bookworm952 from Cadillac, MI 49601, USA on 07/14/2014

We took in 4 puppies. I was using my Kirby, it is only 2yrs old, shampooer. It would not clean the odor of the puppy urine. I also used a Rainbow shampooer and it did not remove the odor. I bought this one, and the first time I used it, odor was gone, stains gone, and it left a pleasant smell. I love my Bissell. I would recommend this to anyone that has pets. Only complaint is that it is heavy to push.


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it cleans but is hard to clean

By Orracle51 from Gurnee, IL on 07/13/2014

I have had at least 4 of these steam cleaners. We have several dogs of our own plus we foster so our carpets always need something. The engineers really missed on the design. The head gets clogged with pet hair and it's hard to get out. They should have made it pop out and whole underside should be removable. It does clean carpets but I always get extra pet hair dragged along that was stuck in the device.


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Does Not Disappoint!

By SEA from Elk Grove, CA, USA on 07/10/2014

I bought this machine to replace my 7 plus year old ProHeat 2X. Wow, there are many changes and several new features. I used it yesterday for the first time and this machine did not let me down. It did a great Job. Very happy, I replaced my old machine with the new model. I would recommend this cleaner to anyone look for a Steam Cleaner. Thank you, Bissell


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I love my new carpet cleaner

By Fellina from Lake Nuangola, PA on 07/09/2014

It is so easy to use! I never knew there was so much dirt in the wall to wall! I could only have my carpet cleaned once a year for what I paid for this machine and now I can do it whenever I want-did I mention how lightweight it is?


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Its performance was disappointing

By momma 87 from Lewistown, MT on 07/07/2014

I have only used this machine ten times before it completely stopped wanting to work. It started to make funny noises and stopped sucking up when shampooing. so i thoroughly cleaned out the machine and still would not work properly.


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Drops dirty I water spots as I move the unit back and forth

By Ger from Atlanta, GA, USA on 06/30/2014

Why would I continue to see dirty water spots as I move backwards? It's hard to determine if it is both from a forward motion or backwards. As I move it off the carpet on to my hardwood floors, the dirty water drips across the floor. I have only used it 3 times and I cleaned it thoroughly from the last time. What could it be?


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Awesome carpet cleaning

By Helnina from Maine, USA on 06/29/2014

Purchased this for my home. We have a very light blue carpet that was very Dirty. The Pro Heat cleaned it in one cleaning. I would recommend this product for the price and the awesome job it does!


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Best Cleaner EVER!!

By Steph027 from Undisclosed on 06/29/2014

I absolutely love my carpet cleaner! It is easy to use and really gets those tough stains. Best investment I've ever made.


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New machine, replaces competition.

By Jerry from Berkley, MI, USA on 06/29/2014

Machine cleans exceptional well. Instruction were some what vague. After watching video everything went well. Machine appears to be designed with convince in mind. Some what on the heavy side so keep this in mind. Would purchase again if ever needed.


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what a waste

By desertbratt from Lucerne Valley, California on 06/25/2014

I purchased the bissell proheat pet cleaner and used it one time to clean up after an elderly dog who couldn't control her bladder anymore. It worked wonderfully and my carpets turned out beautiful. I don't have alot of traffic or stains and not much of a call to use it aside from the one time. I cleaned and stored the machine in the closet. I pulled it out to use it today to clean up after yet another elderly dog and I have no spray to the floor. After reading I am seeing that this is a common problem. It is no longer under warranty and all I am seeing is to take it to a bissell repairman. As a customer, I would expect a product to last for more than one use and am very disappointed in this machine. I have done all of the troubleshooting things and I get spray to the attachments, just not to the floor and am very frustrated. At this point, I have decided that I will not purchase another bissell product. I expected better from Bissell.


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How does the Pet/Mess Tool attach to the machine?

By Shannon from Colorado on 06/18/2014

Anyone figure out how to attach the Pet/Mess tool to the caddy? The manual is no help. Neither is searching online.


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love my Bissell..

By Fancy Nancy 17 from Portage IN. on 06/08/2014

Greate product.. Had a Hoorve , dose not compare. old one was 13 years. need a new carpet cleaner. The only thing " THE COARD" Not Long enough.. same withe the vaccume...Plesae make the cored longer....


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Very Disappointed

By DLewis from San Antonio, TX, USA on 06/07/2014

This is my first time purchasing a Bissell carpet cleaner. I have always used another brand and been completely satisfied. I decided to try Bissell because I have two pets, and my Bissell vacuum cleaner is great. I have come to truly regret this purchase. The pet tool is constantly falling out of its holder when in use. The unit does not dispense water consistently. This was a tragic waste of money.


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Works Great

By lnneeley from Big Rapids, MI on 06/06/2014

This steam cleaner works great! We had an hold Hoover prior to this one and I can definitely see the difference in the new one! The water stays warmer much longer, the tank cleans a rather large area too. I wasn't sure how I would like the clean water bladder inside of the dirty, but it seems to work well. Very easy to remove and clean also. Also happy with the ease of removal of the cover over the brushes. Cons: The enclosed cup to measure out the carpet cleaner formula DEFINATELY needs a home on the next model. I used the cup while I cleaned the carpets the first time and "set it somewhere I wouldn't forget" and promptly lost it. Now I have to guess on the amount of formula every time I use it. The assembly manual needs to be reviewed. I'm an engineer so when I read through it, and it didn't actually tell you to tighten screws down, so I didn't. Later when I realized that the manual should have told me to in an earlier step I did. Didn't seem to hurt anything, but needs to be looked at.


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Excellent Choice

By NC Wildivy from Western North Carolina on 06/02/2014

I was forced to purchase a new machine when my old ProHeat stopped spraying a quarter through a cleaning job. I read several reviews, had not planned to purchase this machine, however my choices were limited by availability. Speaking to cons expressed in a limited number of reviews: This machine is no heavier than my old machine. It is difficult to maneuver, however, I don't see that as an issue compared to the excellent job it does. I am 64 y/o and it didn't cause me any back problems. I think the dual roller brushes with the edge sweep are a big asset. The edge sweep extends to the floor boards. I do deep cleaning and dual brushes make a big difference. I would not expect to use a machine of this size and wt to shampoo stairs. I get a cleaner carpet by emptying the soapy water and filling the bladder with clean rinse water. I have small dogs and I want as much of the soap residue removed as possible. My old machine had a separate soap dispenser allowing you to switch back and forth between shampoo and rinse. It did not do the job this machine does. I do a deep clean which requires the use of more water. I go over stains again and again. I am happy with the quality of spray and suction. I take time to pull as much of the water as possible from the carpet. I leave a fan on over night. I would not expect a deep clean to dry within a few hours. I have difficulty keeping the attachment on the holder, had the same problem with my previous machine. Maybe it's me. I used a rubber band to keep attachment on holder of old machine. The 2X has removed stains that my old machine didn't touch. Soil tracked in from the garage, spills, dog accidents. The stain it didn't completely remove was old cherry Koolaide stain which wasn't surprise. I have champaign colored carpets that are 10 yrs old. They looked like new after the shampoo. I am extremely pleased with the job the 2X does. I'm glad limited options resulted in the purchase of this machine. I just wish I had replaced my old machine several years ago.


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Love the Bissell Proheat 2X Healthy Home Pet Deep Cleaning System

By Radar from Texas, USA on 05/26/2014

I purchased my first Bissell Upright about three weeks ago and just used it for the first time today. I absolutely love this cleaner. I have been in my home for some time now and we normally don't wear any shoes on the carpet, but it was time for a cleaning. There are only two of us in the house, so the carpet was not too bad.... so I thought. Man this cleaner really pulled the dirt out of the carpet and it worked perfectly. I read the directions a couple of times and even watched YouTube before I attempted to clean the carpet. NO Problems at all! I love it and actually ordered some of the parts (gaskets, belts, etc) that will probably wear out. Do not anticipate any problems, but pays to be prepared. I did quite a bit of research of other brands and feel I got the best bang for my buck. I have read some other reviews and some of the other users don't seem to be happy with their Proheat 2X. All I can say is take your time and be patient using the cleaner. I will update my review a little later as I use the cleaner more and I see if it continues to meet my expectations.


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Love my Bissell!

By connie from Andover, MN on 05/19/2014

This is my 3rd Bissell carpet cleaner and I could NOT be happier with the performance of the Premier Deep Clean machine. My previous Bissell lasted over 20 years and I have another machine that is over 15 years old and going strong (I live at 2 different residences). This new machine is even better at sucking up the water and getting out the dirt. I did some area rugs and they came out so dry that the bottom of the rug was not wet after passing over it two times. This machine is far superior to the Hoover that I bought and returned because it took a PhD to assemble and the system looked difficult to use. So I am a Bissell fan.......


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Bad machine

By mrbowler88 from Indiana, USA on 05/16/2014

I purchased this machine 9/2013 used it once and stored it as per user guide. Got it out for spring cleaning of carpets Filled bladder and cleaner tank all it does is spray water no cleaner I've checked every thing on support page. The said to take it to an authorize repair center. Only problem is it's 60 miles away. I will never buy another Bissel product. Would not recommend!!


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kicked the heck out of dyson

By Debra W. from Spring Hill, FL, USA on 05/16/2014

I have a lab 10 months old. I have a large area rug that had a impossible stain. I tried everything to get it out. I finally got it down to a dime size little stain, but it would not budge. My hoover steamvac up and died on me after 15 years. I went to the store to get another one, and saw the bissell pro heat pet shampoo cleaner. I figured....let's give it a try. If I am not happy on the first cleaning.....it goes back. I vaccuumed my area rug with my Dyson animal, which I DID love, and really did a careful job vaccuuming. I did want to be extra careful with the machine, since I may be returning it. So I took my time and vaccuumed. Then after following the directions on the machine, I started cleaning the carpet. The first time I pulled back towards me, I got the shock of my life. Here was these black balls of fur coming out of this area rug. I thought all the hair had to be gone already. I stopped several times to pick up dog hair off a previously carefully vaccuumed rug. Bissell kicked dyson's butt! And that stain was completely gone. That carpet is sparkling clean. I am waiting for it to dry as I type, but believe me, I am beaming ear to ear. I just had to let you know how wonderful your product is....that accessory hose is a little bitter pill, but I will keep trying to get it on correctly. I have had kirby, electrolux, and rainbow products also, but have never felt compelled to stop immediately and write a review. Now I have to rethink about a better vaccuum, Dyson disappointed me. Thank you, Debra W.


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Why did I not have one of these sooner..

By Prettyblueeyz59 from Laveen, Arizona on 05/04/2014

This steam cleaner did a fantastic job. I have champagne colored carpet throughout the house and have 4 dogs n 3 cats and a 6 yr old granddaughter. .. All I can say is WOW, i vacuum everyday, sometimes twice a day due to number of pets and I couldn't believe the amount of hair and dirt it pulled out of the carpet. The carpet looks brand new again. I love this steam cleaner and highly recommend getting one. Best purchase i ever made and at a reasonable price.


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Awesome!

By Adrian89 from Lindsay, CA 93247, USA on 04/27/2014

I truly love my new carpet cleaner. I have 2 girls ages 2 & 5, boy do my carpets get dirty. All in all I would definitely have my relatives and friends purchase this cleaner. Have not had any problems with this machine & it dries up my carpet pretty good considering it has a heatwave system. My carpets Look and feel great!


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Pretty good ....

By Prazsong from West Virginia on 04/25/2014

My machine is almost 4 years old, and, honestly, I only use it about once or twice a year, and then I do a really thorough job on the carpet. About every 7 - 8 mos, I pull it out and go to town with it. It does a great job ... WHEN it's working! It seems to be very temperamental, and the filters clog very easily. That means I have to stop my work, get the filters out, clean them, replace them ... this all slows down progress! I also find that the bottle that holds the cleaning product/shampoo tends to leak, NO MATTER how many times I try to position the lid, gasket, etc. I dare not leave it in the machine for storage, as the product specs say that you CAN do, or it would all slowly leak out on the storage closet floor. And the long 'neck' of the main part of the machine, being bolted together, tends to feel like it's not secure anymore. This machine has been used a total of about 5 - 6 times, and really should have held up better than it has. It does do a good job cleaning, all things considered. But it's not just "plug 'n go" ... it requires some 'babying' along the way. I would recommend it to others, and I have even loaned mine to a friend (once) and she really liked it. But I'd prefer a machine that isn't quite so 'persnickety' and attention-seeking in the middle of the job. I want to GET THE JOB DONE, and clean it up and put it away! In addition, the storage for the tubing is very "weak", and it CONSTANTLY falls off the hook as I'm trying to run the steamer. This is really, really annoying. The keeper that is supposed to hold the nozzle attachment is not strong enough and does not hold the nozzle appropriately. Ugh. One last thing: the lid to my tank assembly did crack (my fault, though ... slippery when wet, and hit the floor!), and from that point on, the machine is pretty useless, as there is then no vacuum to create good suction for extracting water. I'm waiting for a new tank lid to arrive, as I type this. All-in-all, it is a pretty good cleaner, and in spite of having to baby it, it does do quite an admirable job.


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Doesn't work efficiently!

By Hate this carpet cleaner from Pittsburgh pa on 04/25/2014

I bought this machine about 5months ago. This was the second time I used it and I know remember why.... I have to shut it off and clean it after every 2 strokes.... It gets clogged so easy over nothing at all. It's cat hair. Well this was bought for pet use. Dot worry. Oreck is getting a nasty review too bc there is no reason this cleaner Should be picking up this much cat hair. I vacuum all the time and at every direction. My family hates it. Anyways for one room it takes me 3 hours since I have to clean the machine every 5 sec literally no thought by purchasing my own cleaner would save me a few bucks from having them professionally done. I was wrong. It it the worst investment I made!!!!


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Love the machine hate the manual

By Jg1982 from Houston, TX on 04/24/2014

Love the machine and how easy it is to use. So effective and easy to use I started doing one room and ended up doing the entire house including stairs the same day! The downside is the manual, the illustrations are poorly made. I cannot distinguish were the accessories are supposed to go.


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maintenance difficulty

By norma from Phoenix, AZ, USA on 04/19/2014

i just bought this machine and was amazed at how well it works. however, i am dissapointed at the lack of information to keep it well maintenanced. no instructions on how to clean correctly or remove brush. after removing the screws you worry about breaking something since you have no idea what is the next step to remove the brush. i can understand why people say at first it works well but thn they have troubles. maintenance is very important and should be instructed with far more detail.


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It works well but don't like "all in one" water collector

By Em from Phoenix, AZ, USA on 04/17/2014

I really like this cleaner, works well. The only thing I would change is what they call they "bladder" where the water collects. You pour the clean water into this plastic 'bag', and when the dirty water comes in, it collects around this bladder, all in the same bucket. I would rather have the waters completely separate like in my old carpet cleaner. The plastic tears somehow and now I have to purchase a replacement. Not good for something I've only used a couple of times since purchasing 2 months ago.


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Poor design Hard to clean

By Do Not Buy from Texas on 04/16/2014

This is horrible to keep clean after use. Have to disassemble unit IE Screws etc to get dirt and pet hair out of it. Bet Ms Bissel didn't have to clean this after the commercial........... Hoover is an easier product to clean up after use. Bottom of the barrel score.


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great job of cleaning!

By Raye from Lorain, OH, USA on 04/14/2014

This cleaner did an excellent job of cleaning the carpet on my stairs. The lift off made it safer and easier to clean them. The only thing I didn't like is that there is no rinse switch like in the older models.


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Great when it worked

By Unhappy Customer from Necedah, WI 54646, USA on 04/14/2014

I used this product 3x and I loved it. It worked great on all my carpets, was easy to clean and it brought up dog hair and dirt like you wouldn't believe. But......the fourth time I went to use it, (mind you I bought this in September and it is only April# the water and soap would not come out and there was no suction. I cannot return it to the store I bought it because I exceeded the 90 day return policy and when I called Bissell themselves I get a woman that I can barely understand and she was having trouble understanding me as well, due to an accent/language barrier #no offense) that tried to troubleshoot over the phone. Needless to say I am NOT HAPPY and still have an expensive shampooer that does not work. I will be looking at other brands from now on......


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My carpets look so clean

By Lizzy57 from Tampa, FL, USA on 04/07/2014

I vacuumed my carpets before using my Proheat rug cleaner and was truly amazed at the amount of dirt and pet hair came up out of the carpet. My carpets are so clean now. I am going to use once a week now. I vacuum every other day but this will keep my carpets looking and smelling great! Thank you Bissell for the great product. I love it!!


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Just got it, but already love it.

By Crivcairn from Undisclosed on 04/05/2014

Just got it today and used it on my whole first floor. Everything looks like new!


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Proheat 2x Healthy Hone pet deep cleaning system

By Pwdavis1 from Greenville, KY, USA on 04/03/2014

have changed belts 3x in past two years and have to tear down frequently to clean and inspect. Has just quit again and do not have repair center within 80-100 miles so will prob ably have to just replace unit with another. If used frequently I do not recommend unit.


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Great machine

By AL from Florida, USA on 04/02/2014

After I did some quick research on-line, I ran out and bought this cleaner. I was in the middle of cleaning my carpets when the motor on my old Bissell finally gave out (that machine was 10 years old). Boy, was I thrilled with the results when I got this new machine home and finished cleaning the carpets - I even went back over what I had cleaned with my old Bissell. All I can say is YUCK! (Because we are sensitive to chemicals in my house, I did not use the enclosed samples of Bissell cleaner. Instead I used an eco-friendly non-toxic floor cleaner that also did the job well.) The dirt that this new machine pulled out of the carpet turned the water in the tank black and now my carpets look almost new! I even went over my kitchen tile with the new Bissell to see how it would clean hard floors. I am amazed how the efficiency of the machines have changed over the years. Honestly, I should have gotten rid of my old Bissell years ago and bought a newer model. My only complaints are it does not get all the kitchen tile because it is too large to get under the kitchen cabinets. I also noticed dog hair building up in the suction area of the machine just past the rollers (even though I vacuumed before hand). Fortunately, unlike the older model, I was able to remove the cover over the brushes and easily clean out the dog hair build-up....definitely a nice feature. Oh, and, the cord could be longer. So far, I am happy with this machine.


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doesn't suck

By kg from Auburn, ME, USA on 03/24/2014

Ugh I bought this because our very cute but very dumb puppy perfers berber to lawn or anything else to eliminate herself on. I got it home excited about a carpet cleaner of my very own. New appliances are the highlight of my life now that I am an adult and a mom. Scrubbed my very dirty carpet. It looked cleaner and certainly smelled cleaner however, the floor was soaked. I saw some water being sucked up but still the floor remained wet. Previously I was using my boyfriends carpet cleaner and althought the floors were still damp they were not soaked. I finally convinced my four year old daughter to ride on the front and that did get some more of the water out. I should not have to resort to treating my carpet cleanet as an amusement park ride to have it work properly.


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Great Job!

By Sparkleclean from USA on 03/20/2014

I've used outside services in the past until I finally broke down and bought the Bissell ProHeat. The proof was in the water I dumped out of the machine. It makes me wonder if our outside service was doing it's job as the water I emptied was more filthy than anytime I watched the service. The house smells clean and the carpets look great for their age. Certainly worth the investment.


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Good for carpet, not very good for hard floor

By Yvonne from California on 03/14/2014

I find this cleaner to be a very good carpet cleaner, however, I was excited to use this also for my tile floors and ordered the attachment. I do not think that the cleaner is doing a good job beyond a superficial cleaning, but my main complaint is that it does not suction the water up very well after the cleaning. I had to manually mop up water residues, it was too wet. Bottomline, I am still looking for an excellent hardwood floor cleaner.


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Works Great!!

By mrichard003 from Melbourne, FL. on 03/12/2014

Bought this steam cleaner to clean some used furniture we had bought. It worked so well my family thought the furniture was new. Keep up the good work Bissell!!!


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A MUST HAVE...

By Tammy from Princeton, WV 24740, USA on 03/09/2014

I recently purchased the DeepClean Lift-Off after my other Bissell cleaner had quit. I thought the last product was amazing; however, this product is the TOP! I am a cleaning fanatic and was quite embarrassed when I cleaned my floors with this product (especially since I had shampooed the carpets two-weeks ago with my other Bissell cleaner). What a great improvement with the deep cleaning system! Would recommend this to anyone!! Cannot wait for warmer weather so I can try this in the vehicles (love the fact that I do not have to carry around the entire shampooer).


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Great carpet cleaner

By Ky52 from Louisville, KY, USA on 03/09/2014

This is my second one. My first one lasted 6 yrs. before it decided to quit on me last year. I love Bissell products. I have tan carpets and dogs and this cleaner does the job.


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Excellent Product & Easy To Operate!

By gbraxtons from Burleson, TX, USA on 03/04/2014

This machine really gets the dirt and stains out of your carpet. I was so happy to see the true color of my carpet when I was done cleaning. Very easy to operate, just put in the cleaning solution, warm water, and youre set. I would highly recommend this product, especially, for someone who is undecided between the different machines. Finally, its priced to sell while not breaking the bank.


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Suction problem

By Cyann from California on 02/27/2014

Gave me problem from the day i bought it. I made a big mistakes buying it. I should have believed all the reviews i read rather take my chances on this vacuum.


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ProHeat Pet Deep Cleaning System - WORTH every penny

By Imtalon259 from Radford, VA, USA on 02/25/2014

Ok, so I did my research on the various carpet cleaning systems out there and took a chance on this one. I have a German Shepherd in the later stages of cancer so she cannot always make it outside. I have very heavy and thick carpet and this machine goes through it like a hot knife through butter. Various ratings stated that this machine is heavy to use and that it stopped working after a couple of uses. Yes it is heavier than those the other spot rug cleaners but you don't have to put your foot on top of the cleaner to extract the water either. The machine is very manageable and does a great job on dog urine and feces. After a couple of swipes with the machine the stain or spot is removed. The other issue concerning the machine not working is a non-issue. You have to clean the machine after you finish but this is quick and effortless compared to the other machines that I have used. Clean the machine and it will work flawlessly each time. I have never written a review on a product before but when a company gets it right, I think they should know about it. Thanks Bissell!!!!!


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Bissell PowerSteamer 1623

By Michael from Blacksburg, VA, USA on 02/24/2014

Carpet Cleaner is easy to set up and cleans carpet very well remove dirt from carpet and the double tank work good. Great cleaner for money.


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I love this machine!

By olindaa from Santa Rosa, CA, USA on 02/21/2014

I have a new dog that used my living room carpet as her bathroom, my carpet is dark brown so to see any spots was very hard and the awful urine smell would filled my whole house. I used the sample bottle of the Bissell Pet Stain and Ordor solution that came with my Proheat Pet just once and what a difference. The smell was gone and the dirty smelly water that came out of the water tank was shocking, to think I had been living with that in my carpet. I have had other brands of carpet cleaners but they were so light weight they just ran over the top of the carpet without getting deep into the fibers. I love this machine, it is heavy enough to get the carpet cleaning solution down deep, yet light enough I could mange it without a problem, it is very easy to use and to empty the water tank. ProHeat Pet did a wonderful job of cleaning my carpet, I wished I had purchased it sooner.


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Recommended

By SR45 from Florida, USA on 02/14/2014

First off, gave it only 4 stars at this time since I have had this cleaner for only a week, and will need more hands on for a full and proper review, but thus far it does clean up my very large area rugs over other methods I have used. Since the carpet was so dirty, I used it twice over a two day period, and it still finds lots of dirt. Will do it for the third time later, but my carpet looks cleaner now, and very pleased with the DeepClean 47A2 unit.


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Buy this if you dont want to get a service to come out anymore

By Mommy69 from Plano, TX, USA on 02/11/2014

I bought this one 4 years ago when I bought my home. It's light enough to do your whole house; I don't have an upstairs so it works great for me. Easy enough for the teenagers to do it too. The heater function allows you to dry as you go and the hot water pulls the stains right out. Note to purchaser, get oxy cleaner and hot water and your carpet will be beautiful. Thanks Bissell best ever along with the vacuum.


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THE BEST !!!!!

By alanandbj from Concrete, WA 98237, USA on 01/29/2014

There is not enough space to tell you how GREAT this machine is! 3 years, 3 dogs, Washingtons rain and mud, cronic fibromyalgia, spinal stenosis and it was a breeze. We seriously thought we would have to replace our carpets, but when we saw how affordable this machine was we decided to give it 1 last shot, and OMG! Our carpet looks and smells BRAND NEW!!!! THANK YOU BISSELL!!! For making equipment that you don't have to be wealthy or healthy to use!!


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Mother of 2 toddlers, 2 cats, and 1 husky

By Kaleena from Phoenix, AZ on 01/25/2014

All I have to say is WHERE HAVE YOU BEEN ALL MY LIFE?! This carpet cleaner is AMAZING! I have multiple pets and children- so a clean carpet is almost impossible! This product is going to save me the security deposit on my house... MUST HAVE!


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Excellent rug cleaner

By David22 from Erie, CO, USA on 01/24/2014

I've owned the Proheat 2X for several years and feel it does an excellent job. Follow directions and get as much water out of the carpet/furniture and drying time is reduced signifigently.


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ProHeat Pet Deep Cleaning System 89104

By Retired AF MSgt. from Maine, USA on 01/23/2014

I am truly impressed with the ProHeat Pet Deep Cleaning System 89104. It has done a much better job then the professional cleaner we had doing it before. With just one cleaning this machine has paid for itself. Thank you BISSELL.


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Cleaner carpets

By Becky from Black Rock, AR, USA on 01/21/2014

Usually, I would have to rent a machine to clean carpets because we have two dogs in the house. We have a black lab that is 14 years old and leaves a lot of black hair everywhere. I purchased a Sharp vacuum cleaner that has really been great to pick up the black hair, but the pro-pet carpet shampooer by Bissell has been extremely helpful with cleaning the carpets, especially in the traffic areas. Very pleased with my gift from my youngest son for Christmas. It even removes some of the stained areas that I thought were impossible to ever remove.


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Works well, but watch the formula concentration

By Omi from Minneapolis, MN, USA on 01/20/2014

Up to this point in time, I've primarily used my Bissell Carpet Cleaner to do spot cleaning. The first time I used it, I mixed the Bissell 2X Fiber Cleansing formula according to the formula tank specifications (to me, it appears to be a 50-50 mixture--8 ounces formula mixed with 8 ounces water). I noticed that the mixture seemed very concentrated, but trusted that Bissell knew the right way to mix the detergent. After I used my cleaner to spot clean dog vomit, I noticed that the area seemed a little discolored as if the detergent hadn't been rinsed out completely. I had used the heavy traffic setting first, then used the water rinse setting. Even after repeated treatments, the brownish discoloration remained. Finally, after I used only water in the formula tank and the water rinse setting, I noticed that the discoloration subsided enough so that it isn't noticeable anymore. Now I mix the detergent using a more diluted concentration--3 ounces of formula mixed with 13 ounces of water. In addition, I never use the high traffic setting and rarely use the normal traffic setting. Even with these adjustments, I have noticed this brownish discoloration with other times that I have spot cleaned. When I have used the light traffic setting to spot clean using the more diluted formula, the cleaner does a really good job of getting out stains.


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TERRIBLE! Let down twice!

By Kelly from Marietta, GA, USA on 01/20/2014

I bought this carpet cleaner to use to clean up pet stains and mud stains. It worked great the first time.. but when I went to use it a second time, the cleaner would not put out water or suck up what water it did put out. I exchanged it for a second one, thinking mine was defective, only for the same thing to happen.. it worked great the first time and when I went to use it a second time, it didn't work. I wouldn't recommend this to anyone and I wish I had read the reviews before I purchased it. Thankfully I haven't had any broken parts to replace. I'm definitely going to return it to get my money back and go with a different brand.


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Love having it to use as needed

By Pet Mom from Kansas City, MO, USA on 01/20/2014

I have pets that come in and out of the house. I love having a machine to use as needed instead of having to go rent one. I can clean up the soils when they happen and keep my house looking clean all of the time. I wish I had bought one long before now.


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This machine is garbage!!

By MDavis from St. Petersburg, FL, USA on 01/19/2014

I made the mistake of buying two of the ProHeat Pet models. 1st one lasted for only 3 uses on a 500 sq ft area before belts went. Replaced belts, then the pump was shot. I figured I'd give Bissell the benefit of the doubt so we purchased the PH Pet. Once again, used twice before belts went. Replaced belts and the unit survived only two more uses before the pump went again. Save your money and DO NOT purchase this product. I am giving up on Bissell altogether.


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Great if you have kids and/or pets!

By Baconmegs from Surprise Arizona on 01/19/2014

I had a different machine but switched to this one since you can take it apart and make it a small portable machine. It comes in handy when cleaning furniture or if you need to spot treat. I have a 2 year old so I constantly have random spots on carpet and furniture. This is a lifesaver! I also have pets and clean everything about once a month to get out any odors. I love it! I do wish the canisters were larger though. It seems like I barely get anything done and it's already time to empty and refill.


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Deep Clean Premier

By Happy1 in Oregon from Salem, OR, USA on 01/19/2014

I've always had my carpets professionally cleaned but finally decided it was time to invest in my own cleaner. I did a lot of research and felt that this machine would be the best to suit my needs. I wasn't disappointed!! The machine is easy to use, it wasn't any heavier than the regular vacuum cleaner I use on a weekly basis and was actually quite easy to manage. My carpets look and feel great and it's a comfort to know that anytime I have an area to clean now, I can just go get it out of my closet and take care of it. Thank you Bissell!!


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This product is terrific!

By Tony from Hilton Head Island, SC, USA on 01/19/2014

I am very pleased with this Deep Clean machine. It does an excellent job on getting out pet stains. I am also impressed with the cleaning products, especially the pretreat solution. It is very easy to clean the machine after each use. I would highly recommend this product.


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Best cleaner for the money

By randall from va bch on 01/18/2014

I borrowed this cleaner from a friend. That was the best decision ever saved me hundreds in cleaning costs. I have two dogs and the younger one still has the occasional accident. Started with a small room, but it went so quick sis the entire 2800 Sq ft home in three and a half hours. Awesome deal!


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It works!

By Carol64 from Jay, Oklahoma on 01/14/2014

I have an inside dog and 5 cats that share my home and with that many pets in the house you can bet there are going to an "accident" occasionally. I have used my Pro Heat Pet Cleaning System several times since I received it and it works wonderfully! It gets out the stain completely and I love the fact that it heats the water additional to the hot water from the tap. It is economically good as you need less of the cleaner to get the job done. I think it is a marvelous product and would recommend it to anyone with pets in their home.


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Superior cleaning

By spfon from Naples, FL, USA on 01/13/2014

I would highly recommend this cleaner. It does a fantastic job, even on older pet accidents. I couldn't believe how much of the old stains came out. Easy to use and clean.


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great cleaner, with one problem

By mommadoright from Iowa, USA on 01/12/2014

I read quite a few reviews and agree that it's a good product. However my smart mix tank leaks terribly, so much so that the little red dial spins when I'm not pressing the dispenser lever. Has anyone else experienced this? I haven't tried troubleshooting or calling yet, because I just registered my cleaner today.


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bad pet pro

By hf from Undisclosed on 01/12/2014

We have had this for less than a year and it never worked great. It worked okay once or twice. And now chunks of black plastic are falling out of it and it refuses to suck anymore.


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loved the lift off

By renissancejulie from greeley co on 01/11/2014

the lift off works great super suction. as a whole unit works good needs more suction


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Make sure you Vacum before hand

By captritter from Virginia Beach, VA, USA on 01/10/2014

I puchased one of these units to clean up my light colored carpets in my home. I have two Jack Russell Terriers and they occasionally have urine accidents. The dirt was collecting in the urine stains no matter how well I hand cleaned the stains. I was thinking of replacing the wall to wall carpets. This machines did a great job on revitalizing my carpets. My neighbor actually thought I replaced one of the carpets they got so clean!!! It will amaze you the color of the water that is sucked back up into the machine(gross) when you dump it......My only reccommendation is really vacum your carpets before deep cleaning them. This machine goes deep into your carpet and pulls all kinds of lint, pet hair and dirt.Really vacum it and let the mahine do the work. A+ product


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My bissell cleaner

By Mytinybaby from Highland, ca on 01/09/2014

It took me a minute to figure out the machine, but once I did, it was great!


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paid for itself with just one cleaning

By smile :ol from Undisclosed on 01/08/2014

i have this machine , i've used it only once and my carpet is nearly completely clean , the only drawback with this machine is that it leaves a trail of dirty carpet fibers that you have to vacuum up with a separate vacuum as you go back and forth, other than that you have to take the machine outside and spray it with a hose to remove the carpet fibers that have built up inside the hood of the cleaner just above the rollers, it rinses away easily while still wet, just after use.?


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2-in-1!!!!

By vi from florida on 01/07/2014

I previously owned both an upright Bissell & a small portable one. I now have both in one unit!!!! What a great idea. I had the opportunity to use my new shampooer already & it is great.


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Great Cleaner For The Money

By Billy from Newnan, GA. on 01/05/2014

For the price your not gonna gat a better carpet cleaner. Cleans great, and pulls the water back up great. No complants so far..


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Review of Bissell Pro Heat Steam Cleaner

By KP456 from Houston, TX, USA on 01/05/2014

Bought the 696Q4 Pro Heat 2X Steam Cleaner. Have used it less than 5 times and had it in for repairs once. The water lines continually get clogged and have to be cleared frequently making the unit a complete pain to use. You have to practically take the whole thing apart to blow out and clean lines. I would not recommend this product.


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Great & Easy to Use

By Flyglo from Midland, PA, USA on 01/02/2014

I just bought this machine & used it on my carpet only. It was very easy to put together, I was hesitant when starting to read the instructions for assembly & how to operate it, because sometimes instructions can be confusing...not this, very easy. The machine was easy to use & it got most of my stains out. I started out slow & it got the stains out. I have a very bad back & I started to go faster to get it done & those stains didn't come up as much. I also think I should have let the stain remover on longer than 5 minutes. I like that this machine has a rinse option. I don't like the idea of leaving any soap residue on the carpet. I look forward to working on those stains when I have time.


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Pro 2

By Tee from Florida, USA on 01/01/2014

I was very excited in the beginning used twice. Some time between attempted to use and the water was leaking very fast out of the tub. Took it to our local service place recommended by Bissell, his first look said vey nice machine after much checking and switching out parts he could not fix the leak from the tank, Big pay out for machine that only lasts a few times. Very disappointed.


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wow I love it!!

By holly37 from ky on 01/01/2014

Wow my carpets never looked better, my carpet looked so stainec up and dirty that i was embarrassed to have company over not anymore our carpet looks like new and so clean, its very easy to use , the only thing I dont like is the trigger button, it pinched my finger when I was shampooing. And the cord needs to be longer, other than that i love it! Will recommend to friend's.


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Great machine

By DK from Mo on 12/31/2013

This machine worked great. I really like it. And cleaning it up was pretty easy. Would recommend it to anyone


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PERFECT!!!!!!

By MOONBEAM53 from Olean, NY 14760, USA on 12/30/2013

I HAVE LOTS OF STAIRS AND THE DETACHABLE CANISTER WORKS PERFECT FOR THE STAIRS. THE ENTIRE MACHINE WORKS GREAT TOO. I LOVE IT!!!!


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Hard to push

By Michelle from Iowa on 12/29/2013

I have always used bissell machines and love them but I bought this new premier to have at my parents house and it's so darn hard to push. What's wrong!? My. Husband says the same thing. Going backwards is fine but forward is horrible. Am I doing something wrong? I'm operating it the same as all my other machine I've had in the fast. Help!!!


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STAN WHO?

By Skip from Long Neck on 12/27/2013

tWO WEEKS AFTER HAVING MY CARPET PROFESSIONALY CLEANED I RECLEANED THE CARPET WITH MY NEW BISSELL. So much additional dirt was extracted I was amazed. Thank you Bissell


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This PowerSteamer is great!

By Toor10 from Ohio on 12/27/2013

Bought this for my daughter for Christmas because she always wants to borrow mine! In my opinion Bissell makes the best carpet cleaners on the market. I know she will get years of service out of this!


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Pets or not !

By skmcrider from Helena, MT, USA on 12/25/2013

Even if you do not have pets , this pro heat works to get years of soil and crud deep out of the carpet. I should have got one years back.


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Great Product!

By SisterSam from Reading, Pa on 12/24/2013

Im so happy I purchased this product. My dog ate half my bag of dove chocolates and threw up 25x all over my house ... mint green rugs and tan rugs... this product got the chocolate stains out.... I am soooo thankful...


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Impressive

By Tbrown from Canada on 12/23/2013

I bought this after we bought a house with white carpets and adopted a dog with anxiety issues. We thought we would have to pull up the carpet but with the pro heat pet cleaner... My carpet looks good as new! The dirty water fills up fast and needs to be emptied often but it works so well it's completely worth the effort. Just today saved my carpet and couches again when my daughter had a sleep over and her friend projectile vomited all over my living room... Spaghetti sauce to boot! We love it and are very impressed overall. Thanks bissell!


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Fantastic!

By Dani from Undisclosed on 12/22/2013

I was really hesitant to decide on a carpet cleaner but this machine was ranked as the number one carpet cleaner for 2013 so I decided to give it a try. It worked wonderfully! There were stains that I hadn't been able to get out with my compact machine that this machine pulled right out! I love it!


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TAM'S REVIEW

By TAMMY50 from TENNESSEE on 12/18/2013

This is a really good product. It works really well and isn't too heavy. I only wish the bowl was a little bigger. Would recommend to anyone.


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LOVE THIS PRODUCT

By sweetchiqa82 from Martinsburg, WV on 12/18/2013

I have a dog and cat who have on many occasions vomited or peed on my carpets. My old steam cleaner was losing it's ability to freshen and clean. This new one did an awesome job at neutralizing the odors and lifting the stains.


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Best cleaner I have used

By jene from Topeka, KS, USA on 12/18/2013

I thought I was going to have to replace our carpets but they looked really great after using the Bissell pro heat. I have 3 kids and a new puppy so this machine is going to save our carpets! Super easy to use and since the machine sucks back up most of the water the carpets dry pretty quick too.


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Good For The Money

By Sammie from Clovis, NM on 12/17/2013

I bought this machine to replace another brand that finally broke down after 8 years. It cleans extremely well compared to my old unit. It is a bit bulky and heavy but still OK. The only problem I have found with it is that it seems to go through cleaning solution very fast even when set to the lighter traffic setting and leaves the rug a bit damper than expected.


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Be careful with the CLEANING Solution container

By cAROLD from Columbia, SC, USA on 12/15/2013

My carpeting looks great even without pretreating. We have cats and dogs. THIS IS A GREAT CARPET CLEANER, BUT THE SOLUTION CONTAINER WILL LEAK ALL OVER. Read the Instructions carefully- better than I did. DON'T LET THIS STOP YOU FROM BUYING IT. The carpet cleaner will patyfor itself- so you aren't paying for a rental unit. iT IS SO CONVENIENT TO BE ABLE TO DO PART OF THE ROOM, LET IT DRY, AND PUT THE FURNITURE BACK WITHOUT RUSHING TO RETURN A RENTAL UNIT TO THE STORE AND THE CARPETS LOOK GOOD AND THE HOUSE SMELLS CLEAN, THE PET SOLUTION FOR CARPET CLEANING IS FANTASTIC.


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I have a deep clean premier cleaner

By Jean from Cumming ga on 12/14/2013

I put oxi clean in the tank and my carpet looks like brand new. I had no idea how dirty my carpet was until I started cleaning it. It will never look like that again


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Returned

By nansinid from Jerome ID on 12/14/2013

We brought the cleaner home and immediately cleaned our bedroom floor to get the pet dirt and accidents off the floor, the liquid went down great, but none came up so all we did was make mud under the carpet, we took it back the same day.


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Great product

By Rusty from Fort Worth, TX on 12/11/2013

This machine did a better job than any other I have used. It even did better than professional cleaning. The reservoirs are small, but bigger ones would add to the weight of the machine.


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It works great!

By Harry from Port Richey, FL on 12/11/2013

I finally got around to using my new Bissell cleaner, and it works better than the one I used to havre. It gave out after 12 years of heavy use. Although the new one does not have the heater, it still did a better job; probably because of the extra brushes on the roller. It was easy to use and did a great job.


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So far, so good

By Aura from Stockton on 12/11/2013

The Bissell 1623 was not my first choice for a carpet cleaner. My first choice was sold out. I agree with the one reviewer who noted that naming the carpet cleaner a "powersteamer" is immediately misleading. After reading the specs on the Bissell 1623, I knew that it was advanced, at least featured wise, than my first choice. I have two puppies who are not house broken or pad trained yet. Spot cleaning on my hands and knees became a joke and overwhelming. Since receiving the Bissell 1623 two weeks ago, I have cleaned the carpets in every room, but one, including my living, dining room and stairs. The hose feature is impressive. The suction is strong on the hose and base machine, and the floor dried completely over night, but within hours it was dry to the touch. The only concern I have is with the 2 in 1 tank; the membrane gives me cause for contemplation of replacement cost.


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a magnificant helper

By Honey 47 from Rochester, NY, USA on 12/11/2013

I am enjoying using my Bissell rug cleaner,its marvelous.It has made my maintaining my rugs,in three rooms easier. Its my first Bissell product,I am looking forward to keeping it for a long time.Thank -you for your innovations,as a woman,I am glad your company keeps up with technology.


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Does a great job

By Bill from North Carolina, USA on 12/09/2013

This is the second rug shampooer I have bought and the Bissell I had did not get half the dirt this machine removes and the carpets look like new afterwards


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Great looking carpets using this cleaner.

By Barbie1314 from Sidney, OH, USA on 12/09/2013

I had another brand of cleaner. We had cleaned most of the carpets with the other brand. They looked pretty good but for some reason my daughter and I decided to try and get another cleaner. We brought the Bissell home and used it and the portion we used it on really looked great. It brought the nap up and made the carpet look like new. So we went back and redid what we had already done. Just love this carpet cleaner!!!!!!!


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it is the best

By willfore from Palmdale, CA, USA on 12/08/2013

this is the deepest cleaning tool I had ever. I used it for my carpet and sofa as well as bare floor, nothing I had in the past compare to this, it dose everything it say it will do and more. I am very impress with it and would buy it again and recommend this to others.


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Overrall good steam cleaner

By Mary B from home on 12/07/2013

I found this steam cleaner easy to maneuver with little or no effort. It's easy to tell when you're still pulling up dirty water from the carpet & when the dirty water tank is full. It's fairly easy to empty the dirty water, however sometimes there's some soapy water that drains as well. My only suggestions for improvements would be to include a "stopper" type of tool that can be inserted to ensure no loss of the soapy water when emptying the dirty water. Also, a rubberized section in the upper rear section of the handle would make it less likely for the consumer to develop blisters from large cleaning jobs.


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Saved my carpets

By BananaBean from Ca on 12/06/2013

This saved my carpets and rugs. I have two very large dogs, and no matter how clean they are and no matter how much you vacuum, there is "stuff" left behind. You could see the high traffic pathways. While it has taken a few sessions with the bissell, the trails are gone or almost gone. My area rugs look brand new. I will say that the machine itself is heavy. But if you follow the directions, it works really well.


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Bissell Pro 2x Home Deep Cleaning System

By Di from Dearborn Heights, MI, USA on 12/05/2013

We recently purchased this machine, and I used it for the first time this past week. Overall, I give the machine a high satisfaction rating in terms of ease of use and cleaning capabilities. The attachments are easy to use as well, and work great on the stairs. The machine maneuvers easily over carpet and area rugs. My entire home smelled fresh and new when I cleaned our carpets. Of only slight concern is that I found it necessary to frequently check the filters and rinse them in order to get the solution flow to work properly. This appeared to be primarily due to trapped carpet fibers that are picked up by the cleaning brushes during operation. I am quite satisfied with this purchase. And, the Bissell cleaning solution with febreze is WONderful!


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Waste of MONEY

By dank from rock island, IL on 12/04/2013

Bought this unit brand new less than a year ago and has always been cleaned up after use. I just use it for the carpeted rooms in my house and maybe used this machine 15 times or so and all of a sudden it just quit working. It has no suction and I even troubleshooted the machine. I'll never buy a bissell product again!


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bissel deep clean lift off delux pet 24A4

By sll53 from Undisclosed on 12/04/2013

I love this machine, it really does clean deep and gets the pet hair. With three dogs there's a lot of it. I gave it only four star's because its heavy.


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Pretty good.....if it works.

By Mech Engineer in Maintenance from Dallas, TX on 11/28/2013

I have had two of the ProHeat 2x models. One lasted a decent time, but needed constant maintenance. As designed there are a lot of vacuum leaks, so to get the best pick-up of water you have to "tweak" things a bit. I would highly recommended AVOIDING the Bissell or other name brand cleaning solutions at the stores. Go to a professional floor cleaning shop and get a dry slurry product and you will not have to worry about gumming up the nozzles or the heater. The second model I had was a no good. It would constantly stop spraying, and not for the usual reasons of nozzle or heater....although I have never had a heater problem. Incredibly frustrating. Obviously the frequent model changes for this cleaner have been to add "fixes", such as a second solenoid for the solution. Nevertheless, it is just a very poor design / execution of a decent concept. I like the vacuums, but I am done working on these things. My advice is to avoid. If you are still thinking about it, then search "pro-heat 2x repair". You will be inundated with videos and links. Not a good sign.


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LOVE LOVE LOVE this floor cleaner!!!

By Shari48 from Fremont, NE 68025, USA on 11/27/2013

We love this cleaner. We rented the Rug Doctor about every 2-3 months to clean dirt from our carpets that our dogs would track in. Also, have a new puppy, and we're still in the potty training stage, so she sometimes has a little accident. Takes care of all the dirt and odor just as well, and probably better than the Rug Doctor. Plus we OWN this cleaner!!


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Great machine

By Jerry1 from Glendale, AZ, USA on 11/26/2013

Rescued a dog and he had some adjustment problems with where he could lift his leg. Purchased at local store, brought machine home and put it together (no problem with putting it together, only a few parts and that took about 2 min.). Couldn't be happier with the results, wife was very happy as well!


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First time user

By Larry122050 from Minneapolis, MN, USA on 11/26/2013

I purchased the deluxe pet carpet cleaner almost one month ago. I spent weeks reading reviews of other owners for both Bissell and competitors machines. Ultimately i decided to buy the DeepClean unit. Mostly based on the posted responses satisfied customers made. I also liked the way Bissell posted answers to the complaints about unhappy owners the product. Other customers compained about small dirty water tanks, short power cords, two screws in the handle being difficult to assemble, carpeting was too wet after they were done shampooing. None of the problems appeared to be very large. Again Bissells posted solutions seemed to fix the problem. I am very happy with the results of using the DeepClean lift off unit. I vacuumed the floor before shampooing. As the DeepClean went across the floor it still pulled up dog hair from the carpeting. When the job was done it had picked up pet hair the size of a baseball. I was amazed at how great a job it did. Assembly was simple, operation was easy and everything worked fine. Clean up was simple and completed within ten minutes. All the tips and problem solving information on your website also helped out. A friend stopped by two days later and commented on the clean carpeting. Thank you for the great product. I look forward to many years of satisfaction using this unit.


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Saved the cost of professional carpet cleaning.

By Happy homeowner from Huntingburg, IN on 11/26/2013

My wife and I are retired seniors. The carpet in our home over 10 yrs old. Although old, the carpet still looks really good because we've had it professionally cleaned on a regular basis. Then my wife sees this Bissell product demonstrated on TV. It's certainly not cheap, however, when compared to the cost of regular professional carpet cleaning it was easy to see the cost of the Bissell would be soon repaid. Thus we purchased the machine, along with the super strength cleaning solution. We used the machine, and we were very very pleased with the results..! The cleaning was even better than the regular professional carpet service we had been using. Using the machine was straight forward, the dirty water captured by the machine, was a sight to behold. We could not be more pleased with this purchase! We would recommend this machine to anyone wanting clean carpets.


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Amazing Results

By grandmapammy62 from Lehigh Acres, FL, USA on 11/25/2013

I love this product. I have a 23 yr old cat that sometimes doesn't make it to the kitty litter box and wow does he make a mess. The other day I came home from being gone 10 days my hubby didn't clean up after the cat and wow it was bad. I sprayed pretreat and was I amazed it all came up. I totally love this machine. I even use it on my tile floors with out the hard floor attachment and it works amazing. The only downside to this machine is the power cord is very short. I add an extension cord and this helps but I would prefer a longer cord. Other wise A+++ on this machine


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Love this machine.

By Swedapea from Harrisburg PA on 11/25/2013

I am so happy I made this purchase. This shampooer is everything I hoped it would be. The thing I love about Bissell product is the ease of cleaning the products themselves. I have a little OCD when it comes to products I buy. Bissell product make it easy to take care of them so they last a long time. Not only that but they work so well. When I shampoo my carpets, they feel clean and refreshed. they are also soft to the touch. I also love that you don't have to spend all day doing the work to reap the benefits. This shampooer does a great job in a short amount of time. I also purchased this product to use in my personal vehicle as well I haven't had a chance to use it for that purpose yet but the lift off ability will make it much easier to do and I know I wont be disappointed in the result! I am so happy with my purchase.


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Great purchase

By Chindy from Grand Rapids, MI, USA on 11/23/2013

I have owned this machine for some time. I like it so much that I purchased this one for my daughter and son-in-law for Christmas. ( then they won't have to borrow mine). Love it!!!!


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Horrible product

By LPP13 from Greensboro, NC, USA on 11/23/2013

I spent 4 hours today trying to clean one room. I first vacuumed the room twice with the Bissell Pet vacuum, using the crevice attachment to be sure I got all the nooks and crannies, Love this vac. Then I started using this cleaner. Fairly easy to put together, just 4 screws that are deep set and at odd angles. It laid down the water and cleaning fluid fine, but it would NOT pick up the water. I rechecked all the pods and attachments, tried again, still hardly picking up any water. When I'd gone through the whole tank of cleaning water and only had an eighth of an inch of dirty water I knew I had a problem. I called customer support and they just had me take it all apart and clean it. And there was quite a bit of pet hair, but that shouldn't hinder the pick up as it is a PET Cleaner!!!!. So I tried again and again, but it still just wasn't getting the water up, the suction was just not good enough. Which was comical because the video online talks about the super suction. I even tried to get the water up just using the spot tool, but that wasn't having much suction either. I'm returning this and hopefully learning that things just don't work like they do on commercials. Very very disappointed.


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Proheat deep cleaning system

By Mucki from Clinton, MS, USA on 11/22/2013

I love the product! Before buying it I thought well if it does not do the job I will return it. But I was very pleased with its performance. It even gets old well set stains out and I will recommend it to other people.


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this is a very good product

By ms T from Michigan, USA on 11/22/2013

I love it it clean very good easy to use it clean my capet very good if u don't have one please buy one you wont be sorry


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PowerSteamer model 1697-1

By Jenni from Tonawanda, NY, USA on 11/21/2013

I love my Bissell Steamer! I had the hoover steamer for less than a year and the sprayer broke right away, which after the fact I read reviews on it and that was a common problem. I have 8 cats and one of them likes to soil the carpet. I have no problem using this cleaner to clean up the soiled messes! When I got the Bissell I noticed it had way better suction and cleaning power. The brush system on the bissells is much better at cleaning and seems to make more sense than the brush system on the hoovers. I love Bissell thus far, never had any problems yet with any of their products. I can't say the same for hoover! I would love to get a deep pet steamer from bissell, but just don't have the money right now. When I do get the money I will definitely update to another Bissell model! Great product!


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Bissell is the best!!

By Suzieque1959 from Larned, KS 67550, USA on 11/21/2013

I love my new Bissell Shampooer. The only thing I would really like is if Bissell would make it with separate containers for the clean and dirty water. That's the only thing I would change and that is why I gave it a 4 star instead of a 5.


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AMAZING MACHINE

By DignityInFineLinen from Dothan, AL, USA on 11/21/2013

Having never used or purchased an in-home carpet cleaning machine, I did not know what to expect when I purchased the Bissell DeepClean Lift-Off Deluxe Pet 24A4 in early July 2013. WOW....was I impressed !!! I cannot say enough about this carpet cleaner. I have used it for almost 5 months now and it absolutely cleans to perfection and allows my carpet to dry completely within 1 - 2 hours. My carpet is 5 years old and has been professionally cleaned 5-6 times but never looked as fresh and new as when I use this Bissell machine. I have an 18 month old Yorkshire Terrier that I have raised from a puppy, which was the reason I decided to purchase this machine in the first place. I also just purchased one for my daughter and son-in-law for Christmas !!!


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water tank

By RAY from Conn. on 11/20/2013

Used it 4 times in the last 30 days. Excellent job. works well! The only down fall I found was to many trips to the sink. Clean water tank to small for large area?? But would recommend to other. Good$$$$ too.


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Totally Disappointed

By Bum cleaner from AZ on 11/19/2013

I purchased this one yr ago and had only used it twice, to find that it was not working. Took it to a licensed dealer/repair facility and told that the casing was warped and it is not repairable! What a waste of money. I can safely say that I'll never buy another Bissell again.


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easy to use

By CARPET FREAK from Central Point, OR, USA on 11/19/2013

my carpet machine is a life saver im a carpet freak and I vaccum aleast 4 times a week and I have a 2 year old yellow lab and he is harry and tracks in everything so now I clean my carpets once a week I love it thank you


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My best friend!

By Cj from Ione, Ca. on 11/18/2013

I love this machine! It works awesome! I use it all the time! It gets stains and dirt out of carpets so good they look new again!!! Thank you bissell!


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Top Notch Machine

By Jon61 from Olympia, WA, USA on 11/17/2013

I think for the price we paid for it. I think it is a top notch piece of equipment. It is very easy to use. I like the "duel system" Cleaning solution on one side and water on the other. It does a great job cleaning. I highly recommend it


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Extremely disappointed

By Blupanis from Florence, Ky on 11/17/2013

I needed a deep cleaner for my home. After much time researching, I settled on this one. For the price and reviews, it seemed to be the best deal. I'm so disappointed and upset with this product. I honestly don't even understand how there are good reviews about this product because I would go as far as saying that I hate it. Yes, it's easy to assemble and use. Yes the water that comes out is dirty which makes it feel satisfying, and yes it picks up a lot of pet hair. However, when I pour out the dirty water, it is maybe 1/3 of the amount that I put in the clean bladder area. My carpets are left completely soaked. I have used a couple times now with the same results every time. I have to put towels down to eventually walk on my carpets after hours of letting it dry bc it still is not dry. I even go over it again slowly trying to suck up any excess water and about 1/2 c of water is all that came up. Leaving water in the carpet is not cleaning it. It's giving it potential to get dirtier I'm so upset I don't even know what to do except try to return it, and call professionals. By the way, I have had previous Bissell products and have no complaints. I don't know if I have a faulty one or other people really don't realize the amount of water that is left on their carpet - they just see dirty water dumped out and are satisfied, but I could not and would not recommend this product based on my experience.


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Improved over my previous Bissell Proheat

By Susie from Missouri on 11/15/2013

I can only take your word for it about the microban but that was one of the things that appealed to me. The improvements in this product over the previous one I had are wonderful. Easier to use the tools, easier to carry (although heavier it seems, much more easy to carry up and down the stairs). I am enjoying cleaning the carpets and am appalled at how awful the used water is, so it seems that my new cleaner does a good job. So much easier to clean after use a well. I am a satisfied customer so far


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Bissell Home Rug Shampoo Machine

By JAMK056 from Fallburg, New York on 11/15/2013

Well between my family we have purchased two Bissell rug shampoo machines for use at home. Nice looking machines.. but... they did not last long, one under a year and the other about 2 years.. with not a lot of use. Customer service at point of purchase NOT helpful. Must have receipt ! even if it was purchased with their department store credit card. Both had same problems, water / shampoo would not spray out.


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Ohh, So Clean and Fresh

By Darshy from Lakes Country, Minnesota on 11/14/2013

Used the 2X Healthy home on my family room and two bedrooms downstairs and it was so easy to operate and quickly cleaned the carpets. I was surprised at how fast the carpet was dried and usable again. Every part was so clean and using the Bissell 2X Cleaner (no additional scent) made our carpets and area smell clean. Cleaning the 15 steps from the lower level to the upper level was a breeze. With a husband, 2 cats and lots of company at our lake home this machine is a livesaver for me.


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My New Bissell

By Jerry from michigan on 11/14/2013

I bought the Bissell deep clean premier (47A2 model) and it performed as advertised. Similar review as others which state the results as outstanding.I highly recommend it to any person who is hesitant as I was.This is truly a very good carpet cleaning product.


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Babysitting 2 month ago puppies!

By CJ from Jamestown,ND on 11/13/2013

We took care of our daughter's two puppies for a month until she was able to fly down and pick them up. Needless to say there were accidents on our carpet. The ProHeat Pet Deep Cleaning system did a excellent job. We even had a stain from our old dog that the professional cleaner had not gotten out. By using the Bissell pretreatment it came out. I am very happy with my purchase.


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DeepClean Premier Deep Cleaner

By Michael P from Rio Rancho, NM on 11/09/2013

We previously owned 2X Deep Cleaner - Pros- Improved Water inlet into the bladder. Less leaking into dirty water reservoir. Does a great job of taking up water it lays down, that means dry carpets sooner. Cons - Electrical Cord way to short, have to switch outlets in every room. High pitched noise from the motor. - Very annoying. Have to hold the trigger really tight to get water to spray.


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IMPRESSIVE

By SKIPBO from Albuquerque, NM, USA on 11/08/2013

I AM VERY HAPPY WITH THE PRO HEAT PET DEEP CLEANING SYSTEM. I SHOPPED AROUND AND REALLY THIS IS THE ONLY MACHINE LIKE IT ON THE MARKET. THIS MACHINE IS THE ONLY ONE THAT HEATS THE WATER TO A HIGHER TEMPERATURE AND FOR ME THAT WAS VERY IMPORTANT. IT DOES A BEAUTIFUL JOB WITH VERY LITTLE EFFORT OR SOAP. THE BRISSELS CLEAN VERY WELL AND THE 12 AMP MOTOR IS NICE AND STRONG. I HAVE USED IT TO CLEAN MY CARPET, MY FLOOR RUGS, MY FURNITURE AND EVEN THE CAR. THE ATTACHMENTS ARE VERY GOOD AND DURABLE. I HAVE TWO REQUESTS: PLEASE DESIGN THE NEXT MODEL SO THAT THE ATTACHMENTS CAN BE TOTALLY REMOVED AS I FEEL LIKE I FIGHT WITH THE HOSE TOO MUCH BECAUSE THE HOSE AND THE ELECRTRIC CORD ARE CONSTANTLY IN THE WAY OF EACH OTHER IT SEEMS. SECONDLY IF YOU COULD FIND A WAY TO HEAT THE WATER WHEN USING THE TOOLS WOULD BE FANTASTIC. I MUST ADMIT THAT HAS BEEN MY ONLY DISAPPOINTMENT. A GREAT MACHINE THANK YOU VERY MUCH!


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bissel is the best!

By jj from desloge, missouri on 11/06/2013

Our carpets are 22 years old and we live with 4 pets. After running our machine with bissel cleansing product, our carpets are unbelievably clean and fresh smelling. I would recommend this floor cleaning system .


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Love this cleaner

By Sharon50 from Springfield, MO on 11/02/2013

My carpets have 3 years of pet stains on them, over the years I tried to clean the stains with home remedies, but that really didn't work. My carpets looked horrible. I didn't know if this cleaner would actually help my carpets, but my husband bought this for me as a gift. I love this machine. After the first use, the pet stains are gone. The machine is so easy to use also, and the carpet dries quickly. I highly recommend this machine to anyone with carpets!


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Don't waste your money!!!

By DD from Nampa, ID, USA on 10/31/2013

I purchased this machine after doing a lot of research and thought Bissell was the way to go..... I was completely wrong!!!! Turned it on and immediately the belt broke!!! Once we finally figured it out the belt isn't heavy enough to run anything!!! It's made in China and when you call for help you get the Philippines. We couldn't understand her and had to repeat ourselves several times!! Then I e-mailed Bissell with a promise of getting back to me in one business day and still have not heard from anybody... POOR CUSTOMER SERVICE..


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DeepClean Premier Deep Cleaner 47A2

By Daisy47 from Brattleboro, VT, USA on 10/28/2013

Wow! I love this machine! After renting steam cleaners and using a much less powerful home machine, this one is super! My carpets have become very laden with dirt and cat hair. This machine is making a huge difference in getting them clean! My favorite feature is the viewer of the water being sucked out of the carpet. I can see when I've gone over the carpet enough times to allow it to air dry! The carpet dries in just a few hours rather than a day or more with other machines. I bought this machine after the wonderful spot cleaning that my SpotBot has been doing the past two years.


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Love this cleaner

By MY CLEANER from Chattanooga, TN, USA on 10/27/2013

I had a few carpet cleaners some from Bissell and others but this has been the best yet you can take from me it is even better than those commercial cleaners I would not have any other


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Wouldn't buy again

By Ty from Fort Lauderdale, FL, USA on 10/27/2013

My older carpet cleaner broke down so I bought the DeepClean Premier. I hate this machine. The two in one design for the dirty and clean water makes it hard to clean under the clean water bladder. Any larger debris gets caught up in the plastic which I have to use a pipe cleaner to get out. I thought about buying a deep green machine but this has me scared me away. And we are not allowed to talk about customer service in these reviews.


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To the rescue!!

By 13Sidney from Michigan on 10/25/2013

I moved into a very old apartment a year ago that had stained, grungy, and rundown brown carpet. 1 year, 2 pets, and a boyfriend later and I was positive I would need a company to come in and clean the carpets at a high rate with harsh, not so pet friendly chemicals. I got my bissell proheat pet cleaner for my birthday, and spent roughly 3 hours on the carpets last night, only pre-treating a few spots. The carpets came out beautiful, and to my surprise are beige not brown :-). Thanks bissell, you saved the day here for sure!!


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Carpet left too wet-Problem is most likely the carpet

By timsgirl from Ohio on 10/25/2013

This is a wonderful machine. It does disappoint me that it does not have the built in heater as the other machines do. This is my third Bissell carpet cleaner and I will never buy another brand. I just want to let those with the problem of not being able to get all of the water out of their carpet this little known note. IF your carpet is made out of recycled plastic as much carpeting is today it must be steam cleaned professionally. Do to the plastic fibers the water becomes embedded and will not dry with home cleaners. Pay attention to your manufacturer directions.


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No spare parts

By David Kirmse from Lawrenceville, GA. on 10/24/2013

The machine works great however if the pre-treat wand breaks Part: 214-9142 it is no longer available, without this part you can not use any of the furniture attachments, Bessel knows this and they still market this machine.


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Cleans really well

By BILL from North Carolina on 10/22/2013

This machine does a much better job than the Hoover that I had. The extra row of brushes and the heater really make a difference. It does a fine job.


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Completely Satisfied

By Satisfied Used from Texas on 10/17/2013

Replaced our old carpet cleaner with this one and what a huge difference it makes. Setup to clean is really great and with the size of the water capacity I can clean one room plus. Cleanup is also a plus for this machine. I highly recommend this unit for average household. We had one area of our bedroom that was really gross looking with many varied stains. This Bissell cleaner amazed both my wife and I when we saw that all these stains were completely gone. Thanks Bissell.


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doesnt suck up any water!!

By sheila01 from Baltimore, MD, USA on 10/16/2013

TERRIBLE!!! it emptied the entire soap container in one spot and doesn't suck the dirty h20 out!!


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Pro Heat Carpet Cleaner

By Vert62 from Ypsilanti, MI on 10/16/2013

I absolutely love this machine because it does a great job of cleaning my carpets. It didn't take a degree to learn how to operate it and it's easy to maneuver. Thanks Bissell!


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Best Product I have purchased !!

By nana38 from Orwigsburg,PA on 10/16/2013

Thank You for a great product. It is easy to use and not overly hard to operate. We had an OLD bissell cleaner and finally gave up the ghost for a new one.................family reunion and our carpets looked great ! 2 dogs and many grandchildren running through the house daily. I am very pleased with our purchase.


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LOVE MY BISSELL

By WISSETTE from Royersford, PA, USA on 10/14/2013

Oh how I love my New Deep Premier carpert cleaner, very easy to use. We have 2 cats and white carpets, and they are always vomiting and i'm forever spot cleaning our carpets. I wanted something that was easy to use and I cleaned 2 bedrooms the night it was delivered and WOW carperts were like brand new. I would reccommend to anyone. Thank You Bissell Family for making such wonderful products.


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Great

By flo from dc on 10/14/2013

I bought this because my Hoover spin scrub wasn't doing the job. I found this to be easy to use and I love the fact that there is only one tank, not two. So much easier to fill and empty. It cleans wonderfully. I have five cats and a small living space and it really gets the job done.


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never again

By whodatqueen70003 from Metairie on 10/13/2013

I purchase machine about year ago have only used machine 5 or 6 times and everytime I use it I have to fix something. For the money you should not have to replace belts or clean heater coils. It takes more time to tear machine down than it does to clean carpets. Would not purchase this product again.


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great for the price

By vicki61 from Milton, FL, USA on 10/13/2013

I just bought the Bissell machine a week ago. My bedroom carpets were really dirty. They came out looking brand new again !!!!! I even shampooed a large area rug that I thought I'd have to throw away!!


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one thing which ruins everything

By Fresh croissant from Oklahoma, USA on 10/12/2013

Nice machine, works great, but ... There is no physical barrier after brushes. So brushes thrown a dirt back at the plastic case (by centrifugal force) whence it comes back to the floor. Machine works great, but every few minutes I have to bend down to pick up the dirt kicked back to the floor. Other models of Bissell have a barrier behind brushes and things like that does not happen. This, despite the fantastic extra features, this one does not fulfill its purpose. I wish it is something which could fix it, otherwise I am going to return it.


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Better than expensive models!

By mykidsmom from Elko, NV on 10/11/2013

My husband has a vacuum that he paid a few thousand for and it changes to a "shampooer" I used it for the 5 years we have been together and never felt like it did anything but get the floors wet, when vacuuming I always just felt like it left lines on the floors as it never picked anything up. Needless to say I was looking for something better. Granted, I did not buy this model brand new but found someone that had it and was no longer able to use it. I took it home and the first thing I did was clean my floors! They looked and smelt amazing! I have owned it about 6 months and have used it twice! I love it! Would highly recommend. The only drawback I really see is that if I ever purchase a brand new one (this one will have to die completely for that to happen) is I would get one with the detachable spot cleaner. I did buy a new Bissell Little Green for the spots that my children get on the carpets so I'm not digging out the big machine, and it is wonderful as well!


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Bissell shampooer 47A2-2

By Char from Sylvania, Ohio on 10/11/2013

I really like this machine. It does a great job in a third of the time it used to take with my old shampooer. The rows of brushes makes shampooing so much easier and it's so easy to clean when you're finished. Yes, the brush tool does fall off while you're shampooing but I simply put a twisty around it...problem solved. It's a bit heavy when filled with water but not a problem. I like it. I really like it.


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This product is junk!!!!

By verymad1 from Ohio on 10/10/2013

This cleaner tore up holes in my carpet!!!! I have loose hairs that were pulled up all over the carpet. I have still yet to be refunded for the product and I am still fighting with Bissel on replacing the carpet!!!! Do not buy this product!!!!


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you get what you pay for-cheap

By tom from Shrewsbury, PA, USA on 10/10/2013

stopped working after 1st time-water/cleaner stops coming out-most frustrating steam cleaner i have ever owned! will not buy another bissell


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This cleaner is AWSOME!!!

By Laura24 from Kansas City, MO, USA on 10/09/2013

I love, love, love my new carpet cleaner. couldn't wait to get this out of the box! It was very easy to put together and simple to use. My carpets look amazing!!! I wish I would have took before and after photos because the difference is outstanding. I would recommend this product to all my friends and family.


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Deep clean premier cleaner

By Wink from LaBelle, pa 15450 on 10/09/2013

Was cleaning rugs for half a day, and really found this cleaner easy to use. Plus it really demonstrated from the start that it was working well. Would recomend this product to anyone.


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best product

By ravens1 from Railroad pa on 10/08/2013

this is the third Bissell i have had i would not buy any other kind i get a new one every 7 years they work great you can`t go wrong .


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Bissell DeepClean Premier Deep Cleaner

By Linda 109 from Owensboro, KY, USA on 10/08/2013

I really like this shampooer but it does not scrub the carpet as well as I would like. It took most of the stains out which is great but the other day I had to get out a brush and scrub it which I did not want to do. I was not sure I would like the tank on it with the plastic bag in it but it happens to be one of the favorite features. I did own a very expensive different brand shampooer and it never cleaned as well as this one plus the dog hair would clog it up so bad we would have to take it apart to get the hair out. Not so with this one. It places the hair where it is easy to clean. I really wanted the 2X Bissell but it was sold out and I did not want to wait around for it but I think this one is probably as good. I am also pleased with the price. Another thing that is great, it has the heat to help dry the carpet and the suction is so strong it gets the shampoo up very well. Carpet dried very quickly. I would have given this a 5 star had I not had to scrub the spot off the carpet the other day. It is really a good shampooer.


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This product is fantastic.

By mustang man from central S.C. on 10/07/2013

After years of using a Hoover Shampooer I looked at consumer reports and got this one. Right out the box it removed stains the Hoover left. I brag about this product all the time.


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Leaking problem

By Samoto from Tiverton, RI, USA on 10/06/2013

I bought a Proheat Pet Deep Cleaning system about a year ago, used it regularly, then the pump burned out. Bought a second one, it just didn't work at all. Took it back and upgraded to the Deep Clean Premier machine. I used the first Proheat a lot, and it did a descent job, but it leaked, so you couldn't leave it sitting for even a few minutes or you had a puddle to clean up. My daughter bought the same machine, and it also leaks cleaner. The Premier machine I just bought doesn't do that, and cleans even better than the Proheat. All in all the Proheat cleaned well, the leaking however was a Hugh problem, and it seems that's common. I would however recommend the machine to others, but think the Premier cleans and performs better.


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Portable not working

By Nurse from Undisclosed on 10/06/2013

I have used this twice and now the portable will not work, it wont suction up the water. I have tried all the troubleshooting and still not working. Any one have any ideas?


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Easy to use and to clean

By Dadx6 from Maryland on 10/05/2013

I will give this 4 stars not 5 since I have only had it one month. This is my third Bissell and it is the easiest to use and easiest to clean the brushes. I have had a Bissell malfunction before, actually out of warranty and Bissell sent me a remanufactured one. That is one of the main reasons I stuck with them, they are there to help.


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Love the pro heat

By Katydid from Undisclosed on 10/05/2013

I have cleaned my carpet 2 times since I bought it in September. You can really see the difference. The machine is light weight and very easy to use. The clean up of the machine after each use is fast and easy. I highly recommend this machine.


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Great product!

By Alise from San Antonio, TX on 10/05/2013

Our friend had this steamer that we borrowed a few times before we bought one. It was easy and I loved it, so we purchased one after using his a few times. We have 2 large house dogs. They make messes whether it's throw up, piddling or getting into the trash. we just discovered one goes #1 in her sleep. So for the longest time we couldn't figure out why she would go on the couch or in her kennel! The tool option with the steamer is great! When we have a spot on the microfiber couch, it's easy to take care of. Just makes our life so much easier! And smells better too :) definitely would recommend to anyone with pets!


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The best feature is the heat

By D.J. from Bay City, MI, USA on 10/04/2013

I just bought the ProHeat, I tried it on my living room carpet it cleaned it better the the Hoover it replaced but I still have stains. I guess I'll have to do it again to see if it will do a better job.


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easy to use

By Marty from Indiana on 10/04/2013

Easy to assemble and operate. Good results and easy clean up. Great for price!


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really gets the dirt out.

By C. Carroll from Chicg on 10/03/2013

We cleaned our carpeting with our old steam cleaner about three weeks ago and were not happy with the results so we trashed that cleaner and bought the Bissell ProHeat Pet deep cleaner. We were amazed at the amount of dirt that this new machine picked up from our family room carpet (which gets lots of traffic). The spinning brush definitely helps loosen ground in stains and dirt. The machine is easy to use and the tools can be used on stairs and upholstery with just a flip of a switch. The machine is excellent at picking up the dirty water and leaving the carpeting dry in no time. I would recommend this product .


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Horrible

By Je burnt from Undisclosed on 10/03/2013

I just got this and was trying to clean my carpet, but when the machine is not on it DUMPS all of the water on the carpet and as soon as it turns on it stops but once I turn it off again it continues dumping out the water...what is wrong????


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perfect for me

By tontonlucy from seattle wa on 10/02/2013

I recently bought the bissell deep clean premier with the green tank, it kept catching threads on my berber carpet ruining areas. The premier model was to heavy and less conveinent. I exchanges for this model, it keeps all the tools in place and the hook for the power cord keeps it out of the way. The deep clean premier actually cleaned better, but the hassle was not worth it. If you have pets or kids and clean carpets weakly or more i suggest this model for the lighter weight and easyer use.


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Great Purchase

By wilma from Los Angeles on 09/30/2013

So far I've only cleaned one room, but what a great job this deep cleaner did. The wall-to-wall carpet is light beige, was installed in 1998 and although vacuumed on a regular basis, had never been shampooed. The machine was easy to put together and use; only had to change water once, about 3/4's of the way through (room size 12 x 11). I can't believe how dirty the water was. After shampooing, I did a water-only rinse. Carpet looks and feels really clean and refreshed. Honestly, I did not expect such good results - now on to the rest of the rooms!


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Great Deep Cleaning

By windyharbor from Undisclosed on 09/28/2013

Second Bissell 2x we have had. The old one just wore out but worked great. I like this one better has the 12 brush rows old one was 10 brush rows. Cleans very good gets all the deep down dog hairs out that vacuuming misses. Have 2 dogs so I clean about every 3 months. I know newer models out now but really like the design of this one better. Like the heater and the vents on the sides to help dry carpet faster. Seems to work really well. Carpet dries pretty fast now and looks great when finished.


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This product is awesome

By Grandma Pammy from Fort Myers, FL on 09/28/2013

I love this product. It works awesome. I have a healthy, very old (23 year old), 3 legged cat that tries very hard to get to the kitty litter box and at times he just umm well he fails to make it. I have no problems with getting the stains up providing that I use the pretreat cleaner. I first run the machine in one direction (going in circles) I prefer to let the cleaning solution set a bit. After a few minutes I then clean according to the directions; this for me works fantastic. I do wish the cord was longer and I do wish this product had a separate cleaning solution tank. I also use the carpet cleaner on my tile floor and it works awesome. I clean the tile just like I clean the carpet. In the bathroom around the toilet I can't get the machine between the tub and toilet so I use the upholstery cleaner attachment and it works perfect.


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Stains gone!!!

By Kat from Carbondale, PA on 09/28/2013

We have always trusted Bissell and so purchased this Power Steamer. We have wall-to-wall carpeting on 2 floors of our home. Some areas had deep, ground-in stains and we tried everything to remove them, to no avail. We spoke many times about purchasing a power steamer as our last resort. It was no surprise that this Bissell model power steamer broke through the stains like magic. We used the cleaner that came with the product and will definitely be purchasing more. Our carpeting looks brand new and fluffy and smells so fresh and clean. Thank you once again, Bissell!


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Great Machine for the money

By Chuk225 from Jermyn, PA, USA on 09/23/2013

Purchased this machine about a month ago. Used it after about 2 weeks and was very pleased. Easy to assemble, ease of filling and draining. Took time in cleaning and it did an excellent job. Would recomend to friends.


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VIRGIN

By devildawg from Jacksonville, NC, USA on 09/22/2013

This was our first carpet cleaner. We used it for the first time and we were satisfied with the result. It removed the old stains on the carpet. We also used it on our couches and truck upholstery. So far everything is going well. We are planning to use it at least twice a month since we have 2 dogs. Hopefully it would last for a while since the price is a bit stiff.


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Stopped working in 3 minutes!

By Mar from Laplace, La. on 09/22/2013

I have owned several bissels over the years and never have a problem. This time the sprayer stopped working almost immediately . I read the book and looked for trouble shooting tips. I checked all parts and reloaded water container. I tried it on tools to see if it would work on that setting. No luck at all. Called and they said needed to be home to trouble shoot with cleaner in front of me. It works or it don't. I will be calling to day to resolve the issue.


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Not Enough Suction

By Mdrankos from Dallas, TX, USA on 09/21/2013

Former Product: Hoover Max Extract New Product: Bissell DeepClean Lift-Off I needed to replace the Hoover as it's brushes had stopped agitating. It has been an otherwise very faithful carpet cleaner keeping up with two small dogs very well. I was hesitant to go back to Bissell after having several of them cease to move water/cleaning solution after slightly more than a year each, but I liked the idea of the removable body for stairs and smalls spots so I threw caution to the wind. I will say it's a very nice design, the containers are well made and have good fit/finish. The removable body works as advertised. My one very strong concern is the lack of water/dirt removed from the carpet. I went through 3 FULL soap/water containers and barely filled the dirty water reservoir past half full. 3-1/2= 2.5 containers of soap/water left in carpet. The Hoover easily extracted at least 3/4 of each tank for a nearly 1 to 1 ratio. This seems like it's likely just creating mud in my carpets if it's not extracting. I ran into the same ratio using the hand brush on the stairs. I'm very familiar with the slow motion drags needed to extract the water and performed the same motions as my Hoover. I won't say this is a bad product, but if it's designed to pull dirt/soap/water out of your carpet, I'm not sure it's the best tool on the market. I'm going to give it one more test to determine if a return is needed.


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Worth the money..

By Charlie68 from Larned, KS 67550, USA on 09/20/2013

I have nothing to compare this cleaner to but so far it works great. My carpets still don't look as good as I want them to because of the old stains on them. I'm hoping after using the cleaner again, the stains will be gone. I am going to use the pre-stain formula first and see what happens. All in all, I'm happy I bought this cleaner.


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this product works great

By cat lady from Londonderry, NH, USA on 09/20/2013

I love my new preheat pet deep cleaning maching,it works great my rugs look fantastic. I would recommend this to anyone,especially someone with pets.


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What a great machine!

By RS from Oshkosh, WI, USA on 09/20/2013

This Is a great machine! It is very easy to handle, the tank is very easy to fill & empty (not messy to empty at all) I vacuumed the carpet twice before I cleaned & the deep clean premier still got a lot more dog hair out of the carpet. The carpet did not take long to dry. I only had to empty the tank 2 times & I cleaned 2 big rooms. Our carpet looks so good! I am so pleased with this machine I definitely will recommend this to everyone!


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disapointed

By d from Undisclosed on 09/18/2013

called the number on this website. got the 24A4. bottom line: the carpet is way to wet after sucking up the soap. the rest of the writing guidelines prevents me from expressing myself.


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disapointed

By d from Los Angeles, CA, USA on 09/18/2013

called the number on this website, asked for the best, she said the 24A4, bought it. recieved it quickly -- i would have writen the instructions to put it together a little different but we finally got it. the problem with our new unit is that the machine simply leaves too much water on our short carpet. called for help. first person asked me for the serrial number, i said just a moment and heard a click on the other end. rude. called back, nice lady went thru all the steps but the bottom line is just too much water on the carpet -- sending it back. i w