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Brother International MFC-J870DW Clr Inkjet Pscf Fb Prnt Adf Enet Usb Wl 6000x1200 33/27ppm Reviews
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Average Customer Rating:
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(based on 588 reviews)

80% of respondents would recommend this to a friend.

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Problems from day one.

By upset666666 from Arizona on 10/12/2015


Bottom Line:

No, I would not recommend this to a friend

The connection options do not seem to work. Finally got it to wifi connect, but it keeps dropping. Called the support center and they wanted to charge me to fix their product. This won't happen again. Brad


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Cheaply made

By CHEAPLYMADEPRODUCT from MI on 10/11/2015


Bottom Line:

No, I would not recommend this to a friend

While the print quality is very good. The sample picture was amazing. The machine is made so cheaply I doubt it will last a year. The paper drawer sticks when you open and close. Feels like it will snap at any time. The design to insert photo paper is very inconvenient if you have on desk top have to stand on chair to reach. I have my printer in a tray under desk, I can't pull tray out far enough to open photo load door. I have to slide printer have off tray. I don't trust printer to feed photo paper correctly, thus I only load 1 sheet at a time. I selected this printer mostly for the ability to change each ink color, to avoid tossing have used color when one color is low in a multi color ink cartridge.


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washed out

By lennyd from Staten Island, New York on 10/11/2015


Bottom Line:

No, I would not recommend this to a friend

I wanted a printer that would be able to print a decent picture. This wasn't the one. It's alright for letters and reports but anything like a photo or a page with a lot of color it looks washed out, too light. Even adjusting the setting and printing at best quality photos do not come out very good.


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Excellent All-in-One Printer

By MFCJ875DW30 from Connecticut on 10/11/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer viewer is large enough and my 90 year old mother can use it without stress. Vew is clear and simple to understand and make good selections. It could use a better setup disc so I do not have to think when setting up--especially on linking to WiFi, etc. All in all, an excellent printer and happy I bought it.


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Best for the Money!

By PattyOBear from Fern Forest, HI on 10/08/2015


Bottom Line:

Yes, I would recommend this to a friend

I love this printer so far!. I don't print much, not like when in school. It takes care of all my printing, copying, and scanning needs. Print quality is good, though you can adjust it to how sharp you want, easy to use too. It can print wirelessly, which is a big plus to me. I've owned several printers, and other products by this company and have enjoyed everyone. This is another good deal!


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Much, Much Better than Epson

By Mrpete from The Villages, FL on 10/08/2015


Bottom Line:

Yes, I would recommend this to a friend

The scan feature is very good with auto feed and continuous feed. Print quality is good and ink life is way better than Epson or my previous HP.


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MFC-J875DW

By JohnSA from Higganum, CT on 10/08/2015


Bottom Line:

Yes, I would recommend this to a friend

Good value for the money. So far I'm quite satisfied. Does everything I need for home use. I hope it lasts a long time.


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Gets the job done

By Faithful from CT on 10/07/2015


Bottom Line:

Yes, I would recommend this to a friend

This is my 2nd Brother all in one. I keep one at my mothers home and whenever I go up it works flawlessly every time. I purchased a newer version for my primary residence to replace a fancy airport printer that was sketchy at best. It took two attempts to get the drivers right on the installation- probably more of an Apple issue. Now it is flawless, works every time. Brother has come through with affordable and reliable printers. Very happy and am so glad to not continually be getting error messages as I do on other brand.


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So Pleased!!

By Lali79 from Mobile AL on 10/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I purchased this model of Brother All-in-One, because it was recommended by a trusted friend. I am very pleased with its performance and the quality of the printing. I am still on the learning curve as to all of the possibilities. But I'm enjoying all of it.


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Excellent Printer

By Gene38 from Presque Isle, ME on 10/06/2015


Bottom Line:

Yes, I would recommend this to a friend

I spent much time researching All-in-One inkjets for ink costs, warranty and reliability before deciding on this model. The ink costs that were one of the lowest, the 2 year warranty and the price sold me. I haven't used the fax function or printed many photos, but the general text, color and graphics are excellent. I don't do many photos but I tried a few 4 X 6s to check the quality. I'm not an expert but they looked great to me. Colors and detail were great. I have only scanned documents but they were produced and printed looking exactly like the originals. I especially like the auto off/on feature. I don't have to go to the printer to power on before printing and it powers down after an idle period. The printer and wireless setup was accomplished with only one problem and that was my fault. I overlooked a step but Customer Service straightened me out. They were very knowledgeable and courteous. The only slightly negative comment that I have is that the paper tray must be removed to load paper, envelopes and 4 X 6 photo. Personally, I don't have a problem with this. This printer does everything that I need to do and does it very well. I am very satisfied with the purchase.


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So far so good

By Anonymous from Boulder, CO on 10/06/2015


Bottom Line:

Yes, I would recommend this to a friend

I've used the printer for a couple of months now, and so far it has fulfilled my needs. I'm only an occasional user, as I fulfill most of my printing needs at work, but when I need it, it's there and has performed well.


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Okay for the price.

By nonenone from New Port Richey, FL on 10/05/2015


Bottom Line:

No, I would not recommend this to a friend

Two issues that have aggravated me are the need to remove the paper in order to print an envelope and the small amount of paper it holds, which don't believe is 50 sheets. Also the last several sheets jam.


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Not What It's Cracked Up To Be

By DJINSC from South Carolina on 10/05/2015


Bottom Line:

No, I would not recommend this to a friend

After only using Brother for YEARS this model is not cutting it. Cannot get it to fax, nor scan into files after numerous tries. Called the Brother Company and they told me to call a dealer for repair even after I bought the warranty. I called the dealer a couple of time and they have yet to return my calls.


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Still cannnot scan

By Scanless from Illinois on 10/05/2015


Bottom Line:

No, I would not recommend this to a friend

You say this product should scan with the windows 8.1 software. I've waited for an upgrade, and then waited longer when the timeline changed. I no longer believe I will ever get this to scan. That's too bad.


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It Does the Job

By RichB from Indianapolis, IN on 10/03/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer works very well for all the tasks I have used it for in the short time I have owned it. It is very fast, images are very sharp and colors appear to be true. I like the ability to print photos from my phone wirelessly. My wife and I can now share this printer because she can use it wirelessly from her office, so we're down to one printer. The only negative I see is the cheap appearance and construction of all the plastic parts and drawers and trays. Your competitors printers may only be painted silver, but the appearance of quality is an improvement over the as-molded plastics. No effect on the print quality however, it's just an initial perception of the quality of the product. The wire that has to be snaked through the inside of the product is also strange. Why doesn't it just attach to the back of the unit like the other wires


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Great Purchase

By Taxmantoo from De Queen, AR on 10/03/2015


Bottom Line:

Yes, I would recommend this to a friend

I have used my new Brother for everything except faxing and photo printing. Print Copy and Scan all work great.


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I purchased this ...

By kclynn57 from Indiana on 10/02/2015


Bottom Line:

Yes, I would recommend this to a friend

I purchased this all-in-one printer after the HP printer I had died after a year and a half. So far I have been very pleased with this purchase. The printer prints much faster than the HP I previously had. Very good macchine!


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Nice Product

By jillern57 from Northfield, ME on 10/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Nice product. A little confusing when I set it up. Working fine !! Great price !!


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I like the printer but is ...

By jackknife74 from Suburban Chicago, IL on 10/01/2015


Bottom Line:

Yes, I would recommend this to a friend

I like the printer but is slow transiting from 1 job to be ready for a new job. I'am having a lot of ip address problems with this printer when using windows 8.1ut not with windows 7. It seems as though every few days it will not communicate with my 8.1 computer wirelessly. I have to go in and establish a new TCP/IP port and re-enter the printers IP Address. This a pain in the neck or lower! I've had to go to hard wire on my 8.1 machine to by-pass this problem. Brother doesn't have any other answer, I hope windows 10 will work better.


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good printer, not enough paper storage in tray

By BrockRooster from Western Kentucky on 10/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Good printer and it prints off cleanly and clearly. Easy to set up. Only complaint is the lack of space in paper tray.


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A little power house

By SammiG65 from Bronx, New York on 10/01/2015


Bottom Line:

Yes, I would recommend this to a friend

This little machine does what exactly what I need. From pictures to reports it does it all. I should had bought one for work.


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satisfied

By TrustInHim from USA on 10/01/2015


Bottom Line:

Yes, I would recommend this to a friend

We use this printer to copy,print, and fax. We are very satisfied with this Brother printer. We have two computers and one Laptop connected to this wireless printer. All three work well with this printer. I had rather have a printer that does not require the four seperate ink cartridges but you will not find a printer that will operate without the four, like the older printers did. I would recommend this printer. You do need to read instructions BEFORE you connect it to your computer and decide if you want to use it as a wireless connection or directly to your computer. If you do that, the connection will not be hard to do because (depending on how you want to connect) you can follow the pacific connection direction.We are connected as wireless.


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My thoughts

By 65jaxx1 from Sacramento, CA on 09/30/2015


Bottom Line:

No, I would not recommend this to a friend

I am not as pleased with this printer as I would hope. I am pleased with the cd label printer, scanning and printing single sheets. I have not had much luck with printing several sheets at a time. The sheets do not feed properly, so have to stop and start all over again, Also, the printer feeds several sheet together with printer printing part on one sheet and the rest of the page on another page. I purhased this printer, so i could print on cd/dvd printable labels.


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MFC-J870DW

By bird from VA on 09/30/2015


Bottom Line:

Yes, I would recommend this to a friend

Everything is easy with this printer, installation to use. The ink useage is good. Great for home use. I would recommend this model.


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Very happy with purchase...

By dandman from Mission Viejo, CA on 09/30/2015


Bottom Line:

Yes, I would recommend this to a friend

This product is so easy to use, and I am very happy with my purchase. I've already recommended Brother All-in-One, especially this one, to my friends asking me what brand I use for my home office printing needs.


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this printer has stopped working again

By tonir from florida on 09/29/2015


Bottom Line:

No, I would not recommend this to a friend

I spent about one hour yesterday speaking with a customer service rep. who was very nice. We tried every way to get this printer's network reconfigured and were unable to do it. Later, I spent an hour with AT&T and still no reults. My friend is having the same problem now as I am. Please send me a resolution or something so that i can print on this printer.


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Awesome Buy

By Anonymous from PA on 09/28/2015


Bottom Line:

Yes, I would recommend this to a friend

The Brother MFC-J870DW was definetly a worthy investment. I love how clear and clean it prints my documents. The attached screen isn't bad because you can read and see anything that's displayed on it. It prints quickly and the scanning features are very good as well. If I had a complaint it would be the machines printing out envelopes and the faxing functions, which I've had some difficulties with. Overall a great purchase.


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Replacement

By 2277 from Richmond, Virginia on 09/27/2015


Bottom Line:

Yes, I would recommend this to a friend

The new printer is actually a replacement for another Brother printer which I had and used for some time. So far, I am very pleased.


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Good Printer

By bubinski from Ohio on 09/27/2015


Bottom Line:

Yes, I would recommend this to a friend

We like this printer. It was easy to set up. The only thing I wish it had is two-sided printing. I also have an HP Photosmart Printer and it has two-sided printing and it's a great way to save paper.


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Love it!

By Aaaa from Beaverton, Oregon on 09/27/2015


Bottom Line:

Yes, I would recommend this to a friend

It prints and copies quickly, but takes a long time to reset after copying between pages. My favorite part is that it is wireless and I can print from across the room from my phone - It is so convenient.


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Best printer I've had

By RonaldD from Spring Hill, Florida on 09/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I had some trouble using it wireless. Brother service helped me with great success. Now it works great. I would strongly recommend it.


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Great Value for the Money

By BridgeyBaybee from Fremont, CA on 09/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I wanted a better printer for my side business and this is perfect! Affordable, decent quality and easy to use. The ink doesn't last as long as I'd like but hey, for the price paid, it's a great value!


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Okay printer

By Cruzan from Texas on 09/25/2015


Bottom Line:

Yes, I would recommend this to a friend

Printer is fine with the exception of: 1. Paper tray is too shallow. 2. Seems to be doing some kind of check after every single print job. Lots of whirring and clicking. At this point I hope it's not using up all the ink.


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quality/customer service

By ohnj from Seattle on 09/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Received the printer with a defect, probably caused in shipment. Called Brother's customer service and was very happy with the way things were handled. Local service was not able to fix the problem and Brother's sent a replacement next day air ! This printer is awesome with lots of features. I replaced a competitors product with the Brother's and am completely satisfied and would not consider changing because of the quality but above all their superior customer service.


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Working as intended. ...

By trojan71 from Undisclosed on 09/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Working as intended. First Brother printer, always bought HP but felt it was time for a change. Very satisfied


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Fits The Bill

By ectex1963 from Lakeland, FL on 09/24/2015


Bottom Line:

Yes, I would recommend this to a friend

I went through 3 or 4 hand me down All in One printers in the past year or so. Should have gotten this one in the beginning. I works great as far as printing and copying and I made a copy of our daughters wedding picture which I first scanned in at high resolution and printed out in a larger format, 8 x 10. It came out perfect. I have not had opportunity to use fax yet wut I feel it will work as it should. Great price for a good product. I now have both the All in one by Brother and my B & W laser printer for everyday use.


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Great purchase

By Shiloh from Raleigh,North Carolina on 09/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I have had several brothers printers and rate them high


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Best printer since my Kodak ESP 5250

By bOBCAT from JACKSON, MI on 09/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy setup and perfect prints. Perfect color on photos as well.


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Best Printer I have ever owned

By BurbankMagnoliaParkguy from Burbank, CA on 09/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I picked this printer for good reviews and for the cost of ink, which is significantly less than other printer brands. What I didn't expect was the high quality photographic prints it can do. I needed to print about 15 high quality prints. I got some glossy card stock photo paper and the results were amazing. Very high quality prints. The printer also is Wifi. I have never owned a Wifi printer before, but this one performs flawlessly. Printer goes into sleep mode to save energy, then wakes up to print in an instant. Having said that, the best feature of this printer is the separate ink cartridges and the price of the ink. If one of the colors runs out, you can replace just that color and not have to replace the entire color cartridge. It is also the most cost effective printer I could find for $$ per page. High quality and low cost. Great printer.


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Great Printer

By gac22 from Tulsa, ok on 09/22/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer preforms all of the multi function tasks very well. I am surprised that the ink has lasted this long. No problems at all, and an easy wireless install.


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Disappointed

By CharlieCuse from Syracuse, NY on 09/22/2015


Bottom Line:

No, I would not recommend this to a friend

It took me several hours to set up this printer. The fax-function directions are so convoluted that I finally gave up on that. The ink cartridges are, of course, obscenely overpriced. I have nothing positive to report and I regret my purchase.


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review

By saraf from port st lucie on 09/22/2015


Bottom Line:

Yes, I would recommend this to a friend

so far so good. my main concern is in few years when microsoft upgrades will the printer be compatible. my previous printer/scanner became obsolete after 3 years.


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Brother All In One Ink Jet

By Zobear from Toledo, OH on 09/21/2015


Bottom Line:

Yes, I would recommend this to a friend

This is a wonderful unit. The color is very true and natural looking for photos, the unit is compact. Everything is pushbutton. The ink is easy to install. It is so nice having everything all in one, Printer, Scanner, fax. Setting it up was a breeze. I have always loved Brother products and this is no exception. It is really worth every penny!!! I would highly recommend this unit for a personal unit or for a small office.


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Printer

By HomePrinter4 from Sun City West, AZ on 09/21/2015


Bottom Line:

Yes, I would recommend this to a friend

It seems to be working well, with the exception of when the ink reminders need to be addressed. I got the 1st message 2 weeks ago, but seemed to have plenty of ink. It printed, with message, until 3 nights ago, and then wouldn't print. I had to purchase a new black cartridge the next day and I still get the message. I believe it is now for the blue, but it shows 1/2 full. I think your messages should clearly show which color and how long before replacement has to be made. I think I'm learning what to pay attention to.


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Surprise great buy

By myBrother from Undisclosed on 09/21/2015


Bottom Line:

Yes, I would recommend this to a friend

I love love my brother. I thought I should stay with my preferred brand but trying out Brother showed me different. So glad I did


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Meh...not my favorite printer

By Henrydog from Orange, CA on 09/20/2015


Bottom Line:

No, I would not recommend this to a friend

I bought this printer because of experience at work with other models. They have all worked flawlessly. When we can connect to this printer, the print quality is great. The problems come with the wireless connectivity. We are frequently met with the message that the "printer is offline." The online help isn't helpful at all. The scanner functionality isn't great. Overall, I'm frustrated with this printer.


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Consistent product

By Lachs from Pennsylvania on 09/20/2015


Bottom Line:

Yes, I would recommend this to a friend

This has been a very consistent printer and I ended up buying a second one. The connectivity was easy and I like the wireless feature and it works flawlessly so far. The print quality is fine for the type of usage that we have at home.


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best one yet

By darby from Penna on 09/20/2015


Bottom Line:

Yes, I would recommend this to a friend

I am well pleased with my brother printer for clearness and quick ness no compaints yet


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Exellent machine ...so far

By Sannud from OR on 09/20/2015


Bottom Line:

Yes, I would recommend this to a friend

I like it ...................................................................


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Brother J870 printer

By cspamer from Michigan on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

My printer is now 1 1/2 years old. I works flawlessly, always in "standby" mode ready to print, scan, or copy. I liked this printer so well I went and bought a second printer. Great Value Also very good customer service. I had some trouble changing printers for "on-line" use at different locations, but customer service walked me through the process. Best like LOW ink usage. Three of my friends also bought this model printer and agree with me. it is well worth the value. Carl


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first time brother purchase

By nutone from dallas,tx. on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

after several hp,canon, and kodac printer purchases i'm still using the same ink cartridges furnished with this unit(currently FOUR MONTHS old!) I know I would already have gone through several sets with these other manufactures.


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Good Product

By Teet from North Carolina on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

I've gotten comfortable withe the product. The only complaint is that it is a little loud while processing.


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ink

By jackb1939 from cleveland, ohio on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Didn't inform us that only brother ink would work on our new machine. I'm stuck with a lot of non brother ink I can't use!


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Review

By Bamacat from Anniston, AL on 09/19/2015


Bottom Line:

Yes, I would recommend this to a friend

I love my new Brother printer. It is a great printer. the only problem I have is it doesn't seem to print photos well. The color seems off a little.


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Very Good Printer

By Quilter from Silver City, NM on 09/18/2015


Bottom Line:

Yes, I would recommend this to a friend

I love how fast it starts up. It prints very fast.


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Great printer

By nana1951 from Lexington, NC on 09/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Quality printer for me. My previous printer was old and didn't have the functions that this one did. Prints on both sides of paper with ease. Quiet and easy setup. Love the wireless function for all of my devices.


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Best All in One I ever bought

By Buck68 from Estes Park, CO on 09/17/2015


Bottom Line:

Yes, I would recommend this to a friend

We absolutely love this printer. All functions work perfectly. The wireless is spot on.


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Easy Set up

By Skootr from Denver, CO on 09/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Purchased on line because my Epson did not meet my expectations. This was an easy set-up. Color work very well, have not tried Fax, converting to .pdf is a little complicated but once I figured it out it is fine. No problems. Very good printer.


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software stays in place

By JoelG from Houston, Texas on 09/17/2015


Bottom Line:

Yes, I would recommend this to a friend

I find the download to the printer to be slower than my HP, but I am willing to put up with it as long as my scanning tools and other software remain in place and do not to be re-loaded every couple months. Printing quality is fine, but I do not typically print photos. I still have my HP plugged in for backup, but soon I suspect I will be 100% on the Brother. I like it as a smaller unit and really enjoy the desk top control icon for scanning.


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this is a geat all in one ...

By foltzy from n.myrtle bch.sc on 09/15/2015


Bottom Line:

No, I would not recommend this to a friend

this is a geat all in one machine.love it!easy to use.


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Best Printer

By JM123 from Undisclosed on 09/14/2015


Bottom Line:

Yes, I would recommend this to a friend

This is absolutely the best printer I have have ever owned. I have had many printers in the past, this is the very best I have ever had.


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Great Printer

By KENL from Westbury, New York on 09/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy to use and setup. Print quality is great; printing of photos is more than satisfactory. Very happy with Brother Printers, this is my second one.


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Disappointed

By msbw from Virginia on 09/09/2015


Bottom Line:

No, I would not recommend this to a friend

If I am ever able to use the scanner function of this product, I'm sure the rating will go up but for now, I've paid for something that is unavailable to me. Frustrating!


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Unresolved Wifi problem

By Raymann from Sarasota, FL on 09/09/2015


Bottom Line:

No, I would not recommend this to a friend

The printer is working fine however, the Wifi connection is not. All other peripherals work fine except Brother printer's wifi connection....After several calls to the Service Technicians, no fix was completed. Purchased unit for Wifi feature and am now relegated to using USB connection only....


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Very good printing; wireless so-so

By DrJeff from Ft. Lauderdale, FL on 09/08/2015


Bottom Line:

No, I would not recommend this to a friend

The printer itself is very good, and the consumables last. The problem is with the wireless, as I am never sure if my document is going to print, or if I have to go back and reset the connection using the Wizard.


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Good machine but connectivity issues

By Homsh from Saint Louis mo on 09/08/2015


Bottom Line:

Yes, I would recommend this to a friend

I've been generally pleased with our printer and I have two (one for home and one for our shop). I was very frustrated when I lost the ability to print remotely; however, the customer service Team was excellent and walked me through a complete fix of the problem. My greatest frustration with the machine is the time it takes to start another copy on the machine. The machine appears to recalibrate itself each time and you have to wait about 20 seconds, which can feel like a long time when you're in a hurry.


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It's just OK

By BuffaloBillsFan from Cheektowaga, New York on 09/08/2015


Bottom Line:

No, I would not recommend this to a friend

I have a few things I'm not to happy with. I print out Plastic Canvas patterns & the colors are very light. I already have clicked on Vivid and it still comes out lighter then the actual colors. The ink in on the pricey side.


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Excellent Printer

By Henonfence from Monmouth, IL on 09/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Has lots of features. In my business, I use the scan to email and scan to computer often. On average, I probably print 1,500 pages monthly. Printing Quality is outstanding! Perhaps the most outstanding point is the Brother Help feature and on-line-support. THE ONLY THING CHEAP ABOUT THIS COMP[UTER IS THE PRICE. I WOULD RECOMEND THIS PRINTER TO ANYONE!


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Super Printer

By Macwiz from Buffalo Grove, IL on 09/07/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer does it all. Printing (of course), scan, copy and fax. Double sided printing. Great photo printing on photo paper. Everything you need in a printer plus wireless connectivity with iPhone and iPad.


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Great Printer

By USAJAG from Georgetown, TX on 09/06/2015


Bottom Line:

Yes, I would recommend this to a friend

Great printer. I purchased my Brother MFC-J870DW to replace an HP 3-in-1 and have been totally satisfied. Print quality is very good, the scanner works well over my wireless network and the copy function is very handy.


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All good nothing bad.

By SVMOONBOW from Francisco North carolina on 09/06/2015


Bottom Line:

Yes, I would recommend this to a friend

This is my second Brother printer MFC-J870DW. The first Brother lasted 10 years and was easy to set up and use this printer is all I thought it would be and even prints on 2 sides. I love that feature. I would recommend this printer to any home user or small business.


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very good device with software upgrade ink problem

By CapeCodGuy from Cape Cod, MA on 09/06/2015


Bottom Line:

Yes, I would recommend this to a friend

device works well and I was completely satisfied until I did a suggested online upgrade, then one of my compatible ink cartridges was no longer compatible, when I contacted the company I was told to by innobella ink, no reason why the upgrade would change what was compatible, sort of a "that to bad" attitude. suggestion, if you're not having problems, DON'T DO THEIR UPGRADES.


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Always great printer from Brother

By bmd305 from Florida on 09/03/2015


Bottom Line:

Yes, I would recommend this to a friend

This model has it all - NFC, wireless, USB and ethernet connections, great screen, just all the bells and whistles. Prints fast, clear, sharp, and fast. I also like the ink - separate colors that last long and are not expensive to replace. Just change the ones that you need to.


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We have purchased 3 of ...

By IRISH4444 from SAN JOSE, CA on 09/01/2015


Bottom Line:

Yes, I would recommend this to a friend

We have purchased 3 of these copiers. My first copier stopped doing Color Copies but the Black still worked. That is when I purchased my second copier as I felt that the repairs when be almost as expensive as a new copier. I purchased the same copier as I was pleased with all its functions except the SCANNER. The Scanner was very selective on which items it would scan. I feel that the Price of this Copier is reasonable and would recommend purchasing one. I have expressed this to my friends.


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OK printer

By linnlaw from Las Vegas, NV on 08/31/2015


Bottom Line:

No, I would not recommend this to a friend

My last printer "died". had to get a new new one. The price on the Brother was fair, so I bought it. It does use a lot more ink than my last one. Sometimes it won't print and I have to readjust the settings. Maybe having two computers in the same room it gets confused.


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Good value, prints great

By GmaandGpa from Nebraska on 08/30/2015


Bottom Line:

Yes, I would recommend this to a friend

Very happy with printer, was easy to install, good print quality, still haven't needed ink yet, so can't comment on that. Purchased from Staples.


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good purchase

By hermie from Undisclosed on 08/30/2015


Bottom Line:

Yes, I would recommend this to a friend

The paper feed drawer is too hard to open and shut. Other than that, I am happy with this product.


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Great Machine

By Spot from Undisclosed on 08/28/2015


Bottom Line:

Yes, I would recommend this to a friend

Quite, uses small amount of ink. Great quality of prints. Great price.


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good purchase

By grandad from Lafasyette, La on 08/28/2015


Bottom Line:

No, I would not recommend this to a friend

Having problem with the numbers on the touch pad. If I press 2 for 2 copies it comes up 5 for five copies. after starting over several times the correct number comes up. Same goes for pressing 5. The 2 comes up in place of the 5. One has to be very careful on pressing the numbers or else you are running the wrong number of copies. Can this problem be corrected or dose the touch pad have to be replaced. I tried to explain this to a brothers representative but the did not understand.


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no service

By sorryowner from Hartland, WI on 08/26/2015


Bottom Line:

No, I would not recommend this to a friend

after using the black starter cart and replacing with a new one the printer failed to print after 20-30 pages. Tried emailing tech support for some answers I received no reply and still haven't after 20+ days. after one day with no reply I bought a new black cart and replaced the "new" one and the printer works no thanks to tech support.


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Difficulties in paper handling

By ChuckInLima from Lima, NY on 08/26/2015


Bottom Line:

No, I would not recommend this to a friend

My Brother MFC-J870DW printer prints well. However, the way it handles paper can be quite a problem. It often pushes two or three (or more) sheets of paper through, spreading part of the printing down all of them or jamming, requiring pulling out the paper holder and re-loading the paper. To avoid this happening MOST of the time, when I load it I have to "flip" all of the paper on top, bottom and both sides. If I had known this up front, I would not have bought it.


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ok for what it is

By nealo1 from pa on 08/26/2015


Bottom Line:

Yes, I would recommend this to a friend

the machine is a decent product for the price. i find that they are a little cheaply made and jams are a nuisance to fix. struggling to set up scanning the right way and it is not easily understandable. it works but I have to pull the scan from my laptop and cannot figure out how to make it go to the laptop automatically which i think it should do automatically once machine is set up


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Great Printer

By danjoe from The Villages, FL on 08/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I have done little more than copying and printing, but for printing out the "test" photo. The speed is admirable; the colors are vibrant; and the wireless operation is seamless. One of these days, I may get around to taking advantage of all of the capabilities of this machine. Thank you, Brother!!


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points to improve on!

By Anonymous from Undisclosed on 08/25/2015


Bottom Line:

Yes, I would recommend this to a friend

1.It needs to react faster to receiving a request to print , when pursued from a bluetooth source. 2. the paper slot should be in an easier location to accept refills. 3. The automatic copier feeder on top of the machine should be able to receive copies in "print side up" condition.


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User Friendly

By huntnlabs from Ohio on 08/24/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer meets all my needs and produces sharp, clear prints. My only dislike is the paper storage drawer could hold more paper but that's very minor. I'm very happy with it over all.


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Not simple to use

By jdgrinker from Dorchester, Wisconsin on 08/24/2015


Bottom Line:

No, I would not recommend this to a friend

This printer works fine for Wi-Fi with my iPad & laptops but I still haven't figured out how to print 4"x 6" photos with paper in the photo tray. My HP was much easier to use.


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Luv it! MFC-875DW

By JJoyce from Houston, TX on 08/24/2015


Bottom Line:

Yes, I would recommend this to a friend

I absolutely luv this printer. Its so SMART! prints double sided copies without having to remove tray. The colors are great so crisp. Meets all my expectations. GREAT JOB Brother!


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Like it!

By SmokieTopaz from Charlotte, NC on 08/24/2015


Bottom Line:

Yes, I would recommend this to a friend

I like the printer's compact size and the contemporary look. So far, I used it mostly for printing documents/pictures and for uploading pictures/documents to my computer. The printer does a good job with these tasks. What I am a little disappointed in is the quality of printed photos. They don't come out as sharp and clear as my old Canon did. Copying documents takes forever unless I am missing something and doing it wrong (which I doubt). Other than that, I enjoy my new printer.


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Easy Printer

By HappyRetiree from Northwoods, WI on 08/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I am certainly NOT a techno geek. This printer was easy to set up with my MacBook Air. I had a few small issues with the set up and the helpdesk was VERY helpful and issue was solved quickly. The printer has worked flawlessly now for over a year. We travel from location to location and when we return, my laptop hooks up the first time and prints away. Adjusting the print quality is a little cumbersome, but it is a small inconvenience .


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like it!

By littlebroad from Denver, CO on 08/23/2015


Bottom Line:

Yes, I would recommend this to a friend

After finally getting it to work I really like it!


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I am very upset that your ...

By Rangers from North Carolina on 08/23/2015


Bottom Line:

No, I would not recommend this to a friend

I am very upset that your staff could not help me to get my printer to scan.


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satisfactory

By sprngs from colorado on 08/22/2015


Bottom Line:

No, I would not recommend this to a friend

works fine but lacks ability to scan on both sides with document feeder. Software is inferior to other manufacturers with respect to functionality and ease of use.


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Great printer

By cpudoctormiller from Utah on 08/22/2015


Bottom Line:

Yes, I would recommend this to a friend

I have used another brand of printer for the last 10+ years. For the most part I was very satisfied with them. But the new one I bought about a year ago had multiple problems and used way too much ink. After about 9 months it started streaking everything that I printed so I bought this new Brother printer. The print quality is excellent and it uses a fraction of the ink the other brand used. I am very satisfied with this printer and would highly recommend it to others!


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Easy to use

By Anonymous from Amherst ohio on 08/22/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer does what i need,it is easy to use and sometimes exceeds my expectations.To sum it all it is a good printer.


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Always Brother

By PrinterPlus5 from Brooklyn on 08/22/2015


Bottom Line:

Yes, I would recommend this to a friend

This is my second Brother Printer. The first one is still working but because of new technology it is outdated. The best thing about this printer is that the ink lasts much longer than earlier models. That is a major plus for me. The set up was easy and didn't take long to do. I also like the fact that I can print from my devices such as Ipad or Iphone because of its wireless capabilities. What I also like if you having a problem, you can go click on the icon on the tray and it will take you to the web site for assistance. I have also used Paper Port but its a little difficult because I don't have the full version. The product is describe by the manufacture and I definitely recommend this product.


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BEST BROTHER PRINTER

By bulldog from Lawrenceville , GA on 08/22/2015


Bottom Line:

No, I would not recommend this to a friend

i like brother printer than hp printer i hope Bother printer are good the future


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Not very happy.

By bunka1943 from Washington, UT on 08/21/2015


Bottom Line:

No, I would not recommend this to a friend

Bought this printer because I needed a color printer to replace my HP Injet printer which was giving me problems after 5 years of service. I wanted a smaller printer, and less ink expense, if possible. This printer IS smaller, and of course doesn't hold as much paper in the tray as the larger HP printer. It's an understandable compromise. But the color isn't as sharp, by a long shot, and it doesn't print envelopes or recipe cards very easily. Don't know if the ink is going to be a savings either. We will see.


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I am pleased with the ...

By grandpauu from North Carolina on 08/21/2015


Bottom Line:

Yes, I would recommend this to a friend

I am pleased with the speed and quality of my printer. I haven't used the fax yet but everything else is great


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Just what I ordered

By mojavemist from Reno, Nevada on 08/21/2015


Bottom Line:

Yes, I would recommend this to a friend

The all-in-one printer has worked extremely well, although I did encounter two paper jams. The output is excellent and highly readable. Glad I bought a Brother this time instead of two unmentionable other brands


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Great Printer

By dizzyLizzy from Gulf Breeze, FL on 08/20/2015


Bottom Line:

Yes, I would recommend this to a friend

It was a choice between HP and Brother and I made the right choice (ink could be a little less costly,,,) but I am very happy with my Brother.


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printer

By dunk from ohio on 08/20/2015


Bottom Line:

Yes, I would recommend this to a friend

printer works very well.I use it for personal use at home.


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Great Printer

By Puma from Pocatello ID on 08/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Clean crisp print and graphics easy to change ink I really like the option to print CD or Dvd Sharp looking


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One of the smartest purchases I've ever made

By Ntchwaidumela from Chicago, IL on 08/18/2015


Bottom Line:

Yes, I would recommend this to a friend

I can't really say enough good things about the MFC-J870DW. Once it was set up...very easy and fast...connectivity is excellent. I especially like the NFC ability. Print quality is excellent! I've already recommended this printer to several Amazon inquirers, along with my friends. It does everything I want and more. Great job Brother!


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Great Product

By Gmurch2 from Springfield, Massachusetts on 08/18/2015


Bottom Line:

Yes, I would recommend this to a friend

computer and dummmy friendly, always felt comfortable with the products and the customer service and warranties provided


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Perfect for my needs

By Chulie from Cape May NJ on 08/16/2015


Bottom Line:

Yes, I would recommend this to a friend

This all in one machine handles all my needs and fits in the small space I had available for it. Great purchase!


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Great All Around

By Taffy from Sand Lake MI on 08/15/2015


Bottom Line:

Yes, I would recommend this to a friend

I need a fax machine now and then so I decided to get a multi function machine. I also like to work on my lap top in the living room. Didn't want to go back & forth to print things. The Wi-Fi set up was easy and works great from the other end of the house. I can print pictures as well and they come out nice. All around great machine for home office.


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It's okay

By FergieP from Dickson,TN on 08/15/2015


Bottom Line:

No, I would not recommend this to a friend

I gave up an old Brother scanner/printer that I loved for the MFC-J870DW. I want to love the new one, but I don't. It is difficult to use although it was relatively easy to set up.( I may think it's hard to use because I was so used to the old one.) It's bulky but I was prepared for that since my old was bulky too. Sometimes, for no reason at all, it refuses to scan (I get error messages) and I have to reboot several times which generally works. When I use the ADF feature the machine screeches but I use it anyway which means that the sound isn't loud enough to make me leave the room. I still like the individual ink cartridges for each color. It's a good feature. I haven't called the Help Line but in the past (with my old scanner/printer) my experiences were very good and I expect that hasn't changed.


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new printer

By ylee from Washington DC on 08/14/2015


Bottom Line:

Yes, I would recommend this to a friend

Good value for a simple 3-in-one printer . Is a bit slow to react. If not used everyday the print isn't strong/ dark enough, I have to be prepared to print 2 or 3 times to get the right darkness.


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Lee1

By Lee1 from Penrose, CO on 08/14/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy to install and works great. Sips ink. Con: Colors not as bright as I like. Nothing like the HP printer that this one replaced. That is probably due to $100 dollars for ink cartridges for the HP on a fairly regular basis.


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Great choice of printers

By Nelly from Camp Hill, PA on 08/14/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer prints fast and accurate, easy to setup, very easy to use, versatile, very affordable, and the wireless features work great (but I also have a powerful router).


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Almost as good as other Brother purchases

By bwskimo52 from Baton Rouge, LA on 08/14/2015


Bottom Line:

Yes, I would recommend this to a friend

I like my new MFC-J870DW better than my old MFC. It will print on both sides of the paper. I got a very good deal as far as price goes. I've always been very satisfied with all Brother Printers and Machines that I've owned. The only down side to this printer is that the lid does NOT stay open; you have to hold it up while trying to place the paper on the glass. I do NOT like that. I've never owned a printer/copier that didn't stay open. It was also much harder to install than my other Brother products.


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Questionable value

By Oregonized from Oregon on 08/14/2015


Bottom Line:

No, I would not recommend this to a friend

The Brother all-in-one inkjet printer makes very fine copies, and serves well as a primary printer. That said, however, it doesn't do such a great job with eenvelopes, and the paper tray is made of brittle plastic and is complicated to adjust to different sized materials, If I could do it over, I doubt I would purchase this printer.


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Be weary of Scanning photos

By Chenke from Cincinnati, OH on 08/13/2015


Bottom Line:

No, I would not recommend this to a friend

Photo scanning software is terrible. Scanner hardware is terrible. It will leave lines and extreme contrast that isn't actually in the picture. Customer Support was not at all helpful. They have many ways of saying "we can't really help you".The resolution: buy another product.


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I have had printers in ...

By Ruth from Culver City, CA on 08/12/2015


Bottom Line:

Yes, I would recommend this to a friend

I have had printers in the past, but this is my first All-in-One. I chose the Brother MFC-J890DW after doing research reading other people's reviews, and also taking into account the number of cartridges a machine needs. The first machine I received was a nightmare. I spent several hours trying to set it up and called tech support. Tech support informed me that it is not printing because I am "not using Brother paper." That did it and I decided to send it back. An Amazon Customer Service person, however, recommended that I might exchange it for another one because the first may have been a lemon. I decided to do that. My second/current machine was easy to set up and to use. I have had it for a short time, and I like it.


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MFC-J870DW

By Galan from Marietta, GA on 08/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Good machine for minor use. Would not recommend for regular business use.


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Good and Bad

By ArizonaSenior from Mesa, AZ on 08/11/2015


Bottom Line:

No, I would not recommend this to a friend

First of all, it was an inexpensively priced purchase. I was able to install it quite easily, even though the instructions are for the pits. As for quality......the paper tray is the biggest piece of junk I've ever seen. Every time I have to take it in or out, I think that it won't survive the handling. I wanted to be able to print on printable CDs, but the program that has to be used with it, won't work for my purpose. I have a very nice disk printing program (an old Roxio program) and it won't work with this printer. WISH THAT IT DID, SO I CAN FINALLY TRY OUT THAT FUNCTION. I print labels for opera recordings, and there is no proper style to use in your program, that will allow me a place for name of opera, composer, company that is performing and the entire cast. The colors that it prints are a bit "odd". They look slightly washed out. The fact that you have to take out the regular paper to use the photo paper, is totally silly. It should be interchangeable, and not have to go to all that trouble, every time you want to print a photo.


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Does a lot for price

By cjksf from San Francisco, CA on 08/10/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer performs pretty solidly with just about every task that we have given to it. My one issue is that the Linux drivers and configuration are not working for me yet. I'm running a pretty common form of Linux, Ubuntu, so this should work. Otherwise, the printer works fine as a network printer since we do most of our printing from our Macbook laptops.


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Great Printer

By OneHD from Undisclosed on 08/10/2015


Bottom Line:

Yes, I would recommend this to a friend

It does the Job .. when others didn't or couldn't , Very happy with it .. Would recommend this printer to anyone !


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Quality Printer

By FloridaGold from Lehigh Acres, FL on 08/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Ink cartridges are easy to replace. Quieter than other printers I have had. Occasionally pulls more than one sheet when printing. Screen is easy to read for information especially for ink levels. I have a Linux system and had to have some help to set it up to work with my system. I am still trying to figure out how to scan to my computer but it prints just fine.


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great printer

By holiday0082 from Undisclosed on 08/09/2015


Bottom Line:

Yes, I would recommend this to a friend

i have had the printer for a couple of months now and i love it. i would recommend it to anyone. great for the price.


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Brother MFC-J870DW -BEST printer I've owned yet!

By mchein from Cleveland, Ohio on 08/09/2015


Bottom Line:

Yes, I would recommend this to a friend

I received this printer as a gift a few months ago and I must say that for the price and promise it's the best "home" printer I've used since 1986! The WI-Fi feature is wonderful since I can use the printer at my main computer and it is also available for my son and wife on their computer/tablet. The color quality for the price is very true and the ink cartridges are sizable enough to not need changing/buying as often as other brands I've used over the years! I definitely recommend this product!!!


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am satisfied so far.

By nojunk from booger branch,nc on 08/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I order ink cartridges when I ordered printer. I,m still using initial cartridges. I,ts been 2 months. Had Kodak printer before , ink was suppose to last 400 pages would,nt last 100 pages. decided to try Brother, am satisfied so far.


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Good value printer

By DTSCharl from Charlotte, NC on 08/06/2015


Bottom Line:

Yes, I would recommend this to a friend

Performs as advertized. Only open question regard durability and as yet untried features.


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Excellent

By Tzvia from New York, NY on 08/05/2015


Bottom Line:

Yes, I would recommend this to a friend

This has been a joy to use. The only improvement I would suggest is easier paper loading


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The printer is well ...

By Gaapp from MA on 08/05/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer is well designed. The only inconvenience so far is printing envelopes. You have to empty the paper holder to print an address on the envelope.


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Fantastic printer

By frostygoth from Erie, CO on 08/05/2015


Bottom Line:

Yes, I would recommend this to a friend

Having had 2-3 HP printers previously, that gave me nothing but problems, I chose to change it up and try a different brand. Not only was the Brother cheaper, it's smaller, lighter, its ink is significantly less expensive, it does double-sided printing (the HP that did double-sided cost a lot more), and has all-around been very easy to use. I love that the paper tray is in front and extremely easy to take out and refill, and the LCD screen is very helpful to determine when you're out of paper or low on ink. I've also scanned photos and I was delighted with how easy that was. With HP's software, it was a hassle to figure out how to adjust the settings and where it saved the scans. I'm very happy that I switched!


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worst purchase ever

By Mbarealtor from San Antonio, TX on 08/05/2015


Bottom Line:

No, I would not recommend this to a friend

The product continually broke down and was a huge disappointment. I will never buy another Brother product again! I hate to even give it 1 star


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It does everything

By OregonGuy from Oregon on 08/04/2015


Bottom Line:

Yes, I would recommend this to a friend

This MFC was very easy to assemble and set up. The wireless connection is reliable, quick, and a pleasure to use. Plus we got rid of a tangle of wires. Using the Mac ImageCapture app, wireless scanning is easy and gives great results. Although brand new, the CD that came with the MFC was incompatible with my Mac OS X. The correct drivers were available on the Brother support website. My only downgrade is that printing an envelope is unnecessarily cumbersome -- it nearly requires disassembling the machine for a task that is only occasional and should be quick.


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MFC-J870DW

By MFCJ870DW from Tucson, AZ on 08/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Works Great! Smaller size than previous MFC than previous MFC version that I had, but works better and gets better ink mileage.


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Excellent so far

By HomeBrother from Michigan on 08/03/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer was a lower model than I had before. But, it performs on par with my other Brother model. Excellent printer for the price and the cost of ink....


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3 stars

By Nitro from NYC on 08/02/2015


Bottom Line:

No, I would not recommend this to a friend

I had a Brothers all in one printer prior to this one.I bought it used and for the price it was very good. The MFC-J870DW has it's problems. It jams constantly, it prints half a page or multiple pages of the same item. I takes more paper than needed.


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Very nice printer

By MAWP from FL on 08/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Prints FAST, quietly and good quality. Had to download a new driver to get it to work, but then it's been seamless. Only complaint is that it won't feed more than 1 thick sheet (think biz cars) at a time.


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MFC-J870DW

By Genealogymomma from Undisclosed on 07/29/2015


Bottom Line:

No, I would not recommend this to a friend

I like the printer itself but I don't like the fact that I can only put in 6-10 sheets of paper at a time . It will get clogged up if I put more. I also put the papers in one at a time in the tray . I was also told that the ink would be cheaper than other inks out there and that has not been the case either. At least you have made it easy to get the paper out when it clogs.


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Great Machine

By parkranger from Niles, Michigan on 07/29/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer has exceeded my expectations since I purchased it. It has already far outperformed the previous printer I replaced. I would highly recommend this printer. Used in a home office.


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Pleased customer

By SDivine7 from Baldwin, NY on 07/29/2015


Bottom Line:

Yes, I would recommend this to a friend

After we figured out how to make the printer connect to my PC we have been off and running. My only concern is trying to print from my MAC wirelessly from another room in my home.


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Just OK

By Westbob from New Jersey on 07/28/2015


Bottom Line:

No, I would not recommend this to a friend

I'm unhappy with the scanning feature. No matter where I position the item, i.e. against any border of the plate of the Brother Inkjet for alignment purposes, the scanned result chops off the edge of the photo. The copying feature is fine.


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MFC-J870DW

By mfcgood from Dewey, AZ on 07/28/2015


Bottom Line:

Yes, I would recommend this to a friend

I purchased a Brother a couple of years ago and liked it. I wore out the paper pick up so I purchased a new one - this J870DW a few months ago. I like it very much. The cartridges are easy to replace. The one thing I would like is for it to print from the last page to the first page on long prints. I just have to reverse the printed pages now.


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So far Great

By Piddler from Little Rock, AR on 07/28/2015


Bottom Line:

Yes, I would recommend this to a friend

I have owned several brands of printers and this is my favorite. Print quality and speed are good and so far I like the ink cost and use. The photo paper feed from the same tray as the paper feed was a surprise that I like. I would like to buy a second paper tray for envelopes to keep from unloading and resetting paper guides every time I need to print an envelope. This printer works for me.


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Met expectations

By oldbaldguy from Arlington, TX on 07/28/2015


Bottom Line:

Yes, I would recommend this to a friend

I have left MS Windows far behind and migrated completely to Google Chromebooks. So, easing connection to Google Cloud Print was essential. NO problems setting it up. Like the two sided print option, but would really like to see two sided copying.


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Finally got a good printer

By ginnyj from nj on 07/27/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought a different brand printer it worked ok. After about 3 months it wouldn't do anything. I tried everything. I didn't like that printer from the time I installed it . Bought this printer I love it! It's easy to use and works great! Uses less ink then any printer I have ever owned.


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Better than the last 2 HP All in One printers

By Terry673 from Southeast Kansas on 07/27/2015


Bottom Line:

Yes, I would recommend this to a friend

.....so far. I like the features and the size (sits on the desk) and I had not had any problems with the print heads clogging as with the HP's. The fax function worked great; the wireless setup is a little more busy than with the HP, but it works fine. Have yet to get the cell phone app to work with this printer (low priority). The paper tray is a closed system so it is not as easy to swap out paper in a pinch as with the HP; sometimes I must print to a legal size poster; will have to work that out later.


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Different but Pretty Nice

By LaVetaLady from La Veta, CO on 07/26/2015


Bottom Line:

Yes, I would recommend this to a friend

The set up process was not as easy as it sounded and I finally gave up on the wireless set up and just used the wired connection I'd used with previous printers. The instructions didn't seem to be able to be followed, as what they said would appear never would. I did get help from a more knowledgeable friend and between us, we got it to work. The instruction book isn't as good as many I have seen, but it makes good copies, prints well, and faxes well. And the ink is reasonable. I haven't printed photos yet so can't say how that does. Overall, I am pretty happy with it. I really didn't like the old Epson that died in two years and hope this will work well and last longer, plus it fit my space and budget.


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Great Product!

By Tinman from Bowie, MD on 07/25/2015


Bottom Line:

Yes, I would recommend this to a friend

We have used other brands of all-in-one printers and Brother is the best hands downs. Never had a connection problem with wireless, long lasting ink, clear and clean printing, easy set up and faxing is a breeze!


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Really Great Printer

By Gramps247 from Mt. Airy, MD on 07/24/2015


Bottom Line:

Yes, I would recommend this to a friend

I use this printer at my church, and am getting one for home also. I do a lot of CD's for church and home, and love the ability to print directly to the CD. It does a great job, and looks very good on the CD's. Does a good job of scanning, and print quality is very good. Cartridge cost is lower than some other printers, and last longer than I would have expected for the use I give them, and they are easy to replace from the front of the printer. Overall, I have no complaints about it. A great printer!


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MFC_J870DW

By Goody2 from New Jersey on 07/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I always wanted a Brother Printer, so finally when my last printer broke I purchased this one and found it perfect for me. I researched several models and went with this one. I got really tickled the other day when I turned on my computer and the printer automatically started cleaning itself, now that was amazing.


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love my printer

By willil from germantown. md on 07/22/2015


Bottom Line:

Yes, I would recommend this to a friend

I love, love, love my printer. It the best one I had ever own(5 printers). The Brother MFC-J870DW does everything it took 2 printers to do. I used MFC-J870DW every day.


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Nothing but problems

By CSBM from Iowa on 07/22/2015


Bottom Line:

No, I would not recommend this to a friend

Purchased this along with a new laptop with Chrome operating system. The two are incompatible but I didn't find that out till after two LONG sessions with the help desk. This all happened after the printer has been set up and couldn't be returned. Now I can only use it with Cloud Print, which is difficult and slow, and has stopped working 3 times requiring more extensive calls with the Brother help desk. Not a happy customer!!


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So Far So Good

By CBrown from Waynesboro, VA on 07/21/2015


Bottom Line:

Yes, I would recommend this to a friend

Had a problem connecting Wi-Fi printing, but once that was resolved (it seems as if the printer resolved itself) and I can print from my PC from another room; great machine. Haven't printed pictures yet so giving it 4 stars.


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Compact and reliable

By Levo from Hobe Sound, Florida on 07/21/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer has been a pleasure since I purchased it about eight weeks ago. I would highly recommend it. Ink Jets are easy to change and have a reasonable life span.


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Nice Replacement Printer

By 39golfer from Texas on 07/21/2015


Bottom Line:

Yes, I would recommend this to a friend

A compact all in one unit. Good print speed. Have not had opportunity to evaluate photo printing yet. Setup was not difficult, however wish there was more information in advance about all the supplemental programs that are installed. Not all of them should be automatically installed. Overall I'm pleased with my choice of printer.


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great printer for price

By hockeygrl from Sunnyvale CA on 07/20/2015


Bottom Line:

Yes, I would recommend this to a friend

Great product, easy to set up and use. Great quality for ink jet. Relatively fast. Double sided printing. Need to pull out paper tray to switch between photo (e.g. 4x6) and paper (e.g. 81/2x11). Haven't had to replace ink cartridges yet.


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The Product in itself is ...

By sanv2475 from Edison, NJ on 07/20/2015


Bottom Line:

No, I would not recommend this to a friend

The Product in itself is very good. It has all the feature that I need and the at a good price. The only thing I lament about is a) Printers ink dries up or runs out comparatively quickly, b) Printer won't print in black & white even when the other colored ink is out, and c) I can do less with the notifications that it puts out.


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Making Copies

By KenDu from Memphis, TN on 07/20/2015


Bottom Line:

Yes, I would recommend this to a friend

I have had this printer now for about three months and feel the quality of printing is very good. I have had HP products for many years, but the reviews for this printer were strong. I purchased for home use and do about 200 copies per month. It works very well, but is noisy..


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Brothers are the best

By Lolli from Rockville, MD on 07/19/2015


Bottom Line:

Yes, I would recommend this to a friend

We have had Brothers printers for many years. They keep improving and we have not had any problems with any of them (knock on wood). The MFC-J870W is fast and easy to use - no problem connecting it to our computers. We also have the MFC J6710DW which has the larger window so we can copy and scan legal documents. We take the 870 with us on vacations - perfect!


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Excellent product

By GeorgeD from New Middletown, Ohio on 07/18/2015


Bottom Line:

Yes, I would recommend this to a friend

This is a replacement for my old printer that died. This all in one has so many great features many of which I haven't used yet. Printing is fast and I especially like the double side print feature. The large ink tanks and their easy installation are just great. I have used the scanner which works very well and I also was able to retire my old scanner. The longer warranty too helped sell me on this unit. I look forward to checking more features in the future.


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Great printer

By NWALee from NW Arkansas on 07/18/2015


Bottom Line:

Yes, I would recommend this to a friend

It lives up the hype. Very economical and fast with little difficulty in setting up.


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Does what it promises

By bijou1949 from Oregon on 07/18/2015


Bottom Line:

Yes, I would recommend this to a friend

Too many reminders pop-up on screen and (older) computer is slower since I started using this printer. However, it does a good job overall except for pix, which come out muddy and over-saturated (maybe because of the content, which was wooden furniture). Print is clear and delivers copies quickly. I like the paper feed--which works well--and the screen is easy to access.


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We purchased this ...

By Trucker1 from Undisclosed on 07/18/2015


Bottom Line:

No, I would not recommend this to a friend

We purchased this copier/scanner thinking that it will be better and faster than what we had before. Actually it's been a disappointment. We turn it on to copy and/or scan and it won't feed the documents. We had our computer guy come to the house to take a look at it; it was set up again but still it's not working properly. Sometimes it will make copies or scan, other times it won't.


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Does a nice job printing,

By UncleJim from Undisclosed on 07/18/2015


Bottom Line:

Yes, I would recommend this to a friend

Does a nice job printing and the ink lasts longer.


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Great

By Rob69 from W-B, Pa on 07/18/2015


Bottom Line:

Yes, I would recommend this to a friend

No problems, very eafishent, has all the features of a big model, easy to setup and use


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Slight disappointment

By thezgrp from Chattanooga, TN on 07/17/2015


Bottom Line:

No, I would not recommend this to a friend

All is well ... EXCEPT ... it is not AT ALL convenient to print an envelope. Is there a way to make it more convenient?


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Cant' print from the ...

By maxd from Berlin, NJ on 07/15/2015


Bottom Line:

No, I would not recommend this to a friend

Cant' print from the internet sand it is very slow.


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Great Purchase

By hotshot from Pacifica, CA on 07/15/2015


Bottom Line:

Yes, I would recommend this to a friend

Excellent quality, fast and very easy to set-up and is very compact which I like


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Best wireless

By Phils from Archbald, PA on 07/14/2015


Bottom Line:

Yes, I would recommend this to a friend

Have this printer for several weeks and am very happy with its' performance. The wireless feature works flawlessly with all of our devices. Ink cartridges are also reasonably priced and easy to replace.


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Best printer I ever purchased

By Greatest from Williamstown, NJ on 07/14/2015


Bottom Line:

Yes, I would recommend this to a friend

There is not 1 complaint I have about this product. From day and it's ease of hook up to present time, this printer has never failed. It's easy operation is pretty unknown among printers ranked the same in it series.


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Product support

By Nich from North Carolina on 07/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Though I did NOT communicate with an American "national", I did muddle through and had my "problem" resolved. PLESASE hire Americans with command of English with whom your customers communicate! THANK YOU!


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workhorse MFC

By meNJ from NJ on 07/10/2015


Bottom Line:

Yes, I would recommend this to a friend

easy to set up, works well wirelessly for multiple users


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Good printer/ poor scanner

By Shelley from Michigan on 07/10/2015


Bottom Line:

No, I would not recommend this to a friend

It was reasonably priced. The printer was easy to set up. It prints and copies well. The machine is compact and doesn't take up too much desk space. The wireless connection has been fairly consistent. I have had to reset it once or twice. That was no problem. If you do need to use a cable to connect to your computer it is not easy to find the port for the cable. I would not recommend this printer if you need to scan often. Sometimes it works fine. The scans are good quality. More often when I hit the scan button it gives me an error and I have to try again later. When the scanner is working I have to enter my 4 digit password to scan. The choices on the screen for scanning are confusing.


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A good printer

By MQReview from Undisclosed on 07/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Overall, I am very satisfied with the product. The paper tray is a bit flimsy; otherwise, it is fine.


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Below my expectation

By mskwon from NY on 07/08/2015


Bottom Line:

No, I would not recommend this to a friend

My laptop computer could not find the printer to print and I have to turn it off and on to print. Quite annoying. I did not have this problem with brother 5460CN printer. However, it is quick responsive to mobile print.


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BROTHER PRINTER

By peprinter from lOUISIANA on 07/08/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer is awesome for what I need it for. The black ink runs out pretty quick but I copy a lot in black.


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Perfect for the money

By CDiltsRealtorMaine from Mid -Coast, ME on 07/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I smashed my HP into a million pieces and went back to Brother. It has been reliable and easy to use for this non tech-savvy person. It's done well enough, that I may buy another.


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Better with each one

By cardken from Aurora Co. on 07/07/2015


Bottom Line:

Yes, I would recommend this to a friend

Your products seem to get better and better. Our printer that we purchased a few months ago is so easy to use. It was a snap to hook up wireless and now we don't have all those wires in our way. The print quality is better than our old Brothers printer. it prints photos with really High Quality. Can't say anything bad about it, but how do you change the paper to print 2nd page, then 1st. last??


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A Printer Youll Just Love

By DerGrosse75 from Northern Kentucky on 07/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I have had printers that would tell me that I needed ink cartridges every time I would start printing 100 pages or heaven help me if I printed a photo. Then it would need both black and color. I am thankful that its electrical connection began ceasing the printing. I found this Brother MFC-J870DW printer at Staples that was reasonably priced and I have been pleased with it ever since. I have printed, scanned things and faxed with it. It prints great photos too! Ink cartridges don't cost an arm and a leg either. With "Big Brother" on your desk doing your work you'll definitely spare a dime!


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Great, resonably priced product

By GloP from Abita Springs, La. on 07/07/2015


Bottom Line:

Yes, I would recommend this to a friend

This product has worked very well for me. The ink cartridges are at a reasonable price and last a long time. I have noticed through the cleaning process, a lot of ink is not wasted. I love it!!!


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review

By DickB from arizona on 07/06/2015


Bottom Line:

Yes, I would recommend this to a friend

This product is exceptional for a home printer. excellent excellent excellent


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As Advertised

By NOKidden from Western North Carolina on 07/04/2015


Bottom Line:

Yes, I would recommend this to a friend

I've had multi-function machines before, but none was able to do everything well. By that, I mean one may FAX well but scan poorly, or one might print beautifully but be extremely difficult to set up for wireless communication. This print, FAX, scan, copy multifunction work center is miles ahead of any of the others in all categories and it set up for wireless operation on my home network in just a matter of minutes.


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Best Printer!

By LizK from Fort Worth, TX on 07/04/2015


Bottom Line:

Yes, I would recommend this to a friend

I have purchased several brands of printers over the years but the Brother iMFC-J870DW is the best!! It prints quickly and does not drain the ink like the others. I have recommended this printer to others and they, too, are happy with theirs. I would highly recommend!!!


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Good Choice & Good Value

By Lc3smd from Wilson, PA on 07/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Chose this printer for the price, features, customer reviews and specifications. Most printers today are wider than previous models and would not fit on the printer shelf of my cabinet. The Brother product fits like glove. Set-up with Windows 8.1 was easy and all operating features worked well on the initial set-up. Print quality is satisfactory for my needs. Anticipate years of quality use of this product.


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Best for the price.

By GarlandOul from Everett, WA on 06/30/2015


Bottom Line:

Yes, I would recommend this to a friend

I am retired and carry on a number of activities from home that require a machine that will do many things. This unit fulfills the mission very well. It is easy to use, and produces high quality results.


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Not the best choice

By Webster from New Jersey on 06/30/2015


Bottom Line:

No, I would not recommend this to a friend

Bought it for printing photos, doesn't do a very good job. Print quality not as good as I had hoped.


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Great Product

By Vetteman18361 from Visalia, CA on 06/28/2015


Bottom Line:

Yes, I would recommend this to a friend

We bought this unit to upgrade our old Brother MFC unit because of the wifi. Our old one still works perfectly, but did not have wifi. With this model, we are able to send photos or anything else, from our cell phones or tablets from another room, thanks to their app. You could also send a photo to the unit by placing your phone or tablet, in front of the unit, push a button on your phone or tablet, and it sends it to the printer. That sometimes works, sometimes don't. That's why I gave the unit a 4 instead of a 5. The printer indicates it receives your photo, but nothing prints out in some cases. But we rarely ever use that function anyway because of the wifi app that allows you to send whatever it is, from the other room. Of course, all of our copies print out very well and like the last Brother printer I had, photos look like photos. Great quality. You can't ask for a better printer for the price. The fax works well and the printer is fast when printing.


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Brother Builds the Best Printers

By burnt from New Mexico on 06/27/2015


Bottom Line:

Yes, I would recommend this to a friend

This replaced a 6 year old MFC490 Brother printer that was a real workhorse! I love the double sided printing on this model. Setup and configuration is a breeze. I have a household that includes: Win7, Win8, Win10, several Linux Mint machines, Kindle, and iPhone. I don't know about the fax functions, no land line, but everything else is great. I really appreciate the Linux support for scanning and printing.


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Great Value

By printrev from L.A. Calif on 06/27/2015


Bottom Line:

Yes, I would recommend this to a friend

In my opinion this Brother printer is a terrific value for personal or light business use. The two sided printing feature is very useful, set up is easy and straight forward.


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Getting to Know all about Brother

By Clouse43 from Undisclosed on 06/25/2015


Bottom Line:

Yes, I would recommend this to a friend

It has been a bit of a struggle learning a new printer's habits. The name Brother caught my attention when I needed a new printer. I bought it and when I had a little trouble getting everything to work together, I called Brothers hotline for help. I'm not a spring chicken and needed someone to walk me through the setup. He was great. A couple of other questions were realily answered by using the FAQ on their help site. Interested to see if this lasts longer than the other brand I used. I bought one that is a Four In One, attractive on the desk and handles everything I need.


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Great Printer

By Printman2015 from Alabama on 06/25/2015


Bottom Line:

Yes, I would recommend this to a friend

I just love this printer so far. Printer does everything you need from copying to faxing and anything in between. One of the most important features of the printer is Brother doesn't charge a fee for phone support like some other printer companies do !! Phone support is free for life on Brother Printers.


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Adequate Printer

By rangerruss from Stoneboro, PA on 06/24/2015


Bottom Line:

Yes, I would recommend this to a friend

Printer has many strong points but lacks in other areas.


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Very good product

By StevenL1955 from Mount Washington, KY. on 06/23/2015


Bottom Line:

Yes, I would recommend this to a friend

For a non-laser printer this one is very good. Print quality is very acceptable, the print directly onto a printable DVD or CD disk is fantastic. Very pleased with it


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more than pleased

By TheCaptian from Swansea, Illinois on 06/23/2015


Bottom Line:

Yes, I would recommend this to a friend

I'm more that pleased with my new all-in-one. After having constant problems & failures with my HP. I chose to go with the MFC-J870DW for 2 reasons; 1st the price, 2nd the reviews were exceptional, 3rd what it had to offer, over my HP; 4th I was totally surprised that it would print 2 sided without me turning the pages around. I have not received a FAX or sent one yet, but hoping it works just fine. Would recommend this to any one for home or small office use.


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Great little multi-function printer

By edce from Worcester, MA on 06/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Have had the printer for over a month. For what we need we are very satisfied with the quality of the print, speed and ease of use. The price was good too.


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Easy To set up prints ...

By twrist from salem ny on 06/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy To set up prints great for the money it is a very nice printer


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Excellant

By Lenaz from Arizona on 06/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Printer was a little hard to set up on our Wi-Fi network. Brother CSR walked us through it. Copier is all I use so that I cannot comment about Fax or Scanner. Uses very little ink. Overall, I am very pleased.


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Happy first time user

By Lsym from Lynchburg, VA on 06/22/2015


Bottom Line:

Yes, I would recommend this to a friend

After struggling with my old HP Photosmart for several months, I finally replaced it (March 2015) with the Brother MFC-J870DW. I'm impressed. Good quality for the price. The photos seem as good as my old HP, though the print quality for letters/documents is not quite as sharp. So far, it is a reliable replacement and I hope it stands the test of time.


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Overpaid for Features

By Camdog15 from NY on 06/22/2015


Bottom Line:

No, I would not recommend this to a friend

Our house needed a second printer for a laptop and we already owned a MFC-J470DW which was good. We were looking for a printer that could use the same ink cartridges as to save money when buying in bulk so getting another Brother was logical but thought a different model would be easier for the laptop to know where to print to. We chose the J870 because of its extra features - the extra photo tray, pictbridge, and the outline and scan feature, etc. Was hoping to take advantage of some features with my Canon dslr camera and iphone. I am disappointed that the J870 printer did not come with all manuals required to setup airprint. It was very difficult to setup wireless connection with Windows 8 on the laptop. For 6 weeks we could use only a USB cable for printing which had to be purchased as one was not provided in the box and it takes a non-traditional USB cable (type A/B - this has a small square on one end and is likely to not be in your house or office when you need one). The photo tray often jams when changing type of paper and its much easier to change paper format on the J470 as the tray on the J870 for 4x6" photo paper is next to impossible to get your hand anyplace near the loading area without the risk of breaking the plastic. The other enhanced features such as outline and scan I found out I already had a program on my laptop that did the same. If I had to purchase a printer again, I would not spend the extra money for the extra features on this printer. It is not all that different than the J470 but cost almost twice as much and the Brother alternative I looked at - the J650 would have been sufficient and also less expensive. Or I would reconsider another brand. Quality of printing is good. Touchscreen panel is nice. Very easy to access and load ink. Location of USB cable is in front under scanner so now when I want to change from wireless to USB printing its fast to plug it in and just switch device settings on computer. This gives it 3 stars if you are willing to overlook the price.


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from hp to brother printer

By pookie from Oklahoma city Ok on 06/22/2015


Bottom Line:

Yes, I would recommend this to a friend

All my printers have been hp brands until my nephew told me to try the brother printers. what a change, brother is the best by far. keep up the good works. thanks


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Nifty

By NewportDave from Rhode Island on 06/20/2015


Bottom Line:

Yes, I would recommend this to a friend

I've come to like this Brother printer a lot. It uses considerably less ink than my previous (another brand). Controls are not confusing, once you get the hang of it. Initially I had problems scanning to PDF ... received detailed, polite help from the Brother rep by phone and email. (Needed a fresh program download. The CD hadn't matched my Windows setup quite right.) Now it's working fine.


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Excellent buy

By GSAGENT from Bremerton, WA on 06/20/2015


Bottom Line:

Yes, I would recommend this to a friend

Great printer for the money, output is fantastic and ink cost is acceptable. Some really neat features to boot.


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The BLACK box.

By Maxz from Detroit, Mich. suburb on 06/19/2015


Bottom Line:

No, I would not recommend this to a friend

This printer et el, is everything anyone would want in one machine that did so much and replaced two other machines in my office. The only problem with this machine and all Brother machines is the COLOR! With the black color I can not make out any of the call outs on the machine. I had to use a flash light to find the ports for the phone lines. again I had to call Brother support to find the location of the corner to place a sheet of paper for a copy or fax, I just could not see the call out. My old fax machine was a cream color and all the molded call-outs on the machine could be seen. I recommend you change the color in the future to a lighter one so the call outs can be seen. Or highlight the call outs in white paint.


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Good Purchase

By SandyO from Nutley, NJ on 06/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Very happy with product but disappointed that it only uses 8 1/2 by 11 paper would like to use legal also. Otherwise good product for the price.


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Like this product

By Cassie2015 from Undisclosed on 06/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Overall a good product. Little bit slow and noisy. I like to scan but changed the ink cartridge and lost my scanning. Not sure how to email to print. Not one of the easiest to use unless just printing.


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Great Value!

By FijiMan from Durham, NC on 06/17/2015


Bottom Line:

Yes, I would recommend this to a friend

This Brother printer does everything I need it do and fulfills every need for my home office. It is relatively compact in size and doesn't take up lots of room on my desk, yet, it is at my fingertips. The fact that it copies, enlarges/reduces, scans and has fax capabilities is terrific. This "all-in-one" machine is ideal for me! In fact, I like it so much that I've already recommended and bought a second one for another family member!


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junk

By puffy1 from Maine on 06/15/2015


Bottom Line:

No, I would not recommend this to a friend

Way too much junk is included!!!!!!!!!! THE USELESS PAPER PORT ---FOR EXAMPLE!


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Great!

By 2Bee from New York, NY on 06/15/2015


Bottom Line:

Yes, I would recommend this to a friend

Very satisfied with all features of Brother MFC_J870DW Compact Inkjet All-in-One. High quality printer at an affordable price. It meets all my needs, just as advertised.


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convenient use

By favorgrace from California on 06/13/2015


Bottom Line:

Yes, I would recommend this to a friend

I like the touch screen and the wireless connection.


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Good purchase

By Bronx from Chicago, Il on 06/13/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy to operate,set up and use. Support help very good. One negative is unable to get fax to work.


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Not so happy

By missdaisy from Diamond Bar, CA on 06/12/2015


Bottom Line:

No, I would not recommend this to a friend

I haven't been able to scan anything & can't get it to stop when I only wanted to print one page, even after I pull the USB out; waste lots of ink. Also Ink is expensive, haven't looked on line yet.


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Great Purchase

By ohrocker from Columbus, Ohio on 06/12/2015


Bottom Line:

Yes, I would recommend this to a friend

Love my new printer. I had an older model MFC Brother before which I loved and I love this one just as much. I would definitely purchase it again.


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Nice compact printer and perect size

By missbp from Texas on 06/12/2015


Bottom Line:

Yes, I would recommend this to a friend

This All-in-One printer has good features that was easy to set up and is also easy to understand and operate. Printing is not as fast as I expected, but mine is only for home use and I am not operating a business.


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excellence

By tonyNewJersey from New Jersey on 06/11/2015


Bottom Line:

Yes, I would recommend this to a friend

easy setup. easy print. picture came out excellence.


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Best buy EVER

By jsrbk from Page, AZ on 06/10/2015


Bottom Line:

Yes, I would recommend this to a friend

When our old printer began to leak ink, my husband's decision was to toss it and get a new one. We use our printers for multiple projects and had had multiple printers to do them. So when he saw this one at such a reasonable price, saying it did them all, he bought it, although a bit skeptically. It arrived quickly and was very easy to set up. The only function we don't use is the fax. We first tried out the 2 sided printing. It took small tasks like a pro, so when a friend put up an 84 page photo letter in PFD on her website on her last trip, that I wanted to send to my sister who doesn't have a computer, I decided to give it the ultimate test and send it through. While slower than a laser, it had it done in no time very nicely. I do a lot of photography and we had invested in printable disks that I sell at a local restaurant with photos of our area. We have had printers in the past specifically for that purpose and been dissapointed. The software for this one was very easy to use and printing is a snap and gorgeous. One day I needed to scan in a document that I then needed to send via email to someone else. I put it in the scanner, chose that I wanted to email it and within a couple of minutes it was done. There are even more features I've yet to use. I couldn't be happier.


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good printer

By firetaz19 from Tampa,Fl on 06/10/2015


Bottom Line:

Yes, I would recommend this to a friend

Glad to be rid of my HP. This Brother unit works well. The best thing about this one is it will print remotely off the wifi even with the home computer turned off. Easy to set up, easy to print, easy to fax. Ink change is a snap. Good price, too. Love it.


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A very good purchase!

By TJinFL from Florida on 06/10/2015


Bottom Line:

Yes, I would recommend this to a friend

This review is for a Brother MFC-J870W AIO Printer. I am replacing another manufacturer's AIO ink jet printer with this model. I spent a lot of time researching printers, especially between getting another ink jet printer or upgrading to a lazer printer. It seems my problem is that I often don't use my printer for months and then eventually the ink jets get clogged. However replacing the cartridges did not solve the problem with my previous printer. After a lot of consideration I decided to give ink jet printers one more try due to their more compact size, my familiarity with them, and their being lower priced. Part of my thinking was that perhaps another brand would be more reliable. This printer really works well. It will print on both sides of the paper. It allows copying of multiple documents by a document reader eliminating the need to feed copies one at a time. It has a fax feature that works. Copying documents to a file is a breeze. Also it seems to be very frugal with ink. I used it to print copies of my tax returns and so far the original 'starter' cartridges show almost full on each of the color cartridges and about 2/3 full on black. This is after printing approximately 200 pages with normal resolution. The software is very good. I have the printer connected to two computers using the WiFi connectivity feature. Which was fairly easy to install. I like the touch screen on the printer. I find it very easy to use. Also I like the display for showing the ink cartridges' remaining ink. I am an engineer and I find the product very well designed and engineered. I really have no issues with the printer. I like the way the paper is loaded and I have had no issues with paper jams! So overall I am very happy with my purchase and would purchase it again. I would definitely recommend the printer to a friend.


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Very good value

By Sally1 from Natchitoches, LA on 06/10/2015


Bottom Line:

Yes, I would recommend this to a friend

This all in one printer, fax, scanner was easy to connect. It can be used to print from a PC, laptop, IPhone, IPad, etc. The print quality is very good. It also prints great photos on glossy photo stock paper. I'm very pleased with the purchase, and the price was very reasonable.


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Excellent printer

By MKLady from Texas on 06/10/2015


Bottom Line:

Yes, I would recommend this to a friend

I really like this printer - color is good & speed is exceptional. I don't like all the noise it makes though.


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most problems ever

By ricia from Washington State on 06/08/2015


Bottom Line:

No, I would not recommend this to a friend

I have to disconnect the USB cable to make it work


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Brother MFC-J870DW Printer

By tampagman from florida on 06/07/2015


Bottom Line:

No, I would not recommend this to a friend

I purchased this printer for my wife who is a Real Estate Agent in florida. I only had one other Brother printer 15 years ago, and since then I have always used HP printers. But the Sales person at Staples convinced me to switch to Brother. I have mixed feelings about that choice. I am happy with the printers quality and speed, but it simply does not get the same about of ink as my HP's did. We go through two sets of Cartridges each month. We never went through that amount with the HP's. Thankfully the price is not too expensive, but the time and hassle of always having to have a set of ink cartridges on hand isnt worth it. Love the printer, hate the cartridge size. And even though the XL cartridge is supposed to print 600 pages, 600 pages it does not print.


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My Brother!

By Sunni from San Antonio, TX on 06/05/2015


Bottom Line:

No, I would not recommend this to a friend

It is an okay printer. Sometimes it skips part of my print area and kind of runs it together. Especially printing from on line. My will etc. took several times to have it printed correctly. Overall on a scale of 1 - 10 10 being the best I would only rate it a 6 to 7. I probably would not purchase another brothers. Thought I'd give it a try.


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Good Printer

By otim49 from Punta Gorda, Fl. on 06/04/2015


Bottom Line:

Yes, I would recommend this to a friend

Printer was easy to set up on all my computers both wireless and wired. Print quality very good with documents and photo's.


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Luv this printer

By MajorJ from calif on 06/03/2015


Bottom Line:

Yes, I would recommend this to a friend

Bought this printer for features and price. Easy to set up, easy to use and it has been dependable. don't know about ink usage as yet, but have read that it is much better than my HP's and Epsom that I still have. Highly recommend it!!


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Pleased about this printer

By Pitou from Madawaska, Maine on 06/02/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought this printer to replace another printer that I have had for 10 years plus. I was looking for a printer that would produce good quality pictures as well as a printer that can print on CD & DVD printable discs with a price within my fixed income budget. I looked at different reviews and this MFC-J870DW was one of my final selection and ended up as being the one that I bought. I have had it for a couple of months now and am very satisfied with the quality that this printer provides. I am well pleased with this printer.


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Great functional and easy to use device

By Rhostam from Denver, CO on 06/02/2015


Bottom Line:

Yes, I would recommend this to a friend

Hi, I've owned this unit for a few months now. I bought one because I grew tired of needing to occasionally use some office (work/ retailer/ community) in order to get stuff done. Scanning, copying, printing, or even PDF for emails and what not. I bought a smaller older model for my mother a few years ago and it was a little work horse. Granted, my principal use (and mom's) was to scan documents into electronic formats, but it definitely did the job dutifully. I was a little concerned about availability of printing ink cartridges, but the concerns were misplaced as every major retailer that offers office supplies carries them. With the experience my mother had with her unit, I figured I should get one for myself. I bought this larger one because it's fancy (ok, the LCD is just too convenient of an interface), but because I also needed the multi-functions. Unlike older models, you no longer require USB direct connections to a PC in order to scan documents to your PC. As long as you're on the same network and have installed the software you'll be in good shape as the wizards are fairly straightforward. I do everything WiFi and this unit connected just fine (and is easily discover-able, per configuration) using my Nighthawk R7000. My favorite feature? The ability to scan DIRECTLY to my cloud storage (OneDrive). You can do this from the LCD panel either each time or use a macro (which keeps presets for options you choose). It then scans the documents and they appear in a (configurable) folder in your cloud storage provider as soon as it's finished processing the document. Second favorite feature? The document feeder with it's ability to scan directly to PDF. It's just fantastic to have virtually all of my paperwork accessible with my on my mobile device or laptop (via cloud storage or locally sync'd). Never be caught without your paperwork! The document feeder has no problems with stacks of paper though I've only put about 20-30 pages in at once. This little beast sits proudly next to my workstation. I didn't think I'd ever own a printer after my last one died (HP InkJet 7k series way back when LOL), but I'm glad I have this one.


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Okay

By Kimbo from Aston, PA on 06/01/2015


Bottom Line:

No, I would not recommend this to a friend

I like the fact it is wireless and that I can scan documents. Bad: must use only Brother ink as nothing else I have tried is compatible. Would be okay for personal use, but not in a small office.


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A very good purchase

By Millertime from Tallmadge, Ohio on 06/01/2015


Bottom Line:

Yes, I would recommend this to a friend

I like the wireless connectivity. The unit is very economical on ink; and I just love the two sided printing. The setup instructions were easy to follow. Recommend this unit to anyone looking for a low cost unit with many good features.


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good, but not perfect

By KatieJ from Undisclosed on 05/31/2015


Bottom Line:

Yes, I would recommend this to a friend

No matter what I adjust, the color is not as bright and crisp as it was in my dead HP. The black is not as sharp either. On the whole, I like it, and certainly won't rush out to buy a competitors machine.


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good and bad

By craftlady from Sacramento, CA on 05/30/2015


Bottom Line:

No, I would not recommend this to a friend

Overall the Brother MFC-J870DW is a reliable and versatile machine. I am disappointed in the quality of photo printing. The colors are drab and pale. No amount of tweeking helped. For plain printing, it's fine.


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Best Printer Ever

By BlackAlchemy from West Bend, Wisconsin on 05/30/2015


Bottom Line:

Yes, I would recommend this to a friend

Brother Model MFC-J870DW is by far the best printer I have ever owned. Great quality copies, easy to use and easy to load. My husband had one and recommended it highly. It lived up to expectations and more. Great functionality at a super price.


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Excellent product

By gramps from Wisconsin on 05/29/2015


Bottom Line:

Yes, I would recommend this to a friend

This is my first Brother product and I am happy to say that it is an excellent. It was easy to install and works better than anticipated. For the price, I doubt if anyone can beat it.


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MFCJ870DW

By fank6142 from Montgomery,AL on 05/29/2015


Bottom Line:

Yes, I would recommend this to a friend

As my first Brother printer, this printer was a pleasant surprise. Has handled lots of printing and scanning very reliably and with good quality. Setup was easy. So far, much better than my previous other brand printers that did not last very long.


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it's OK

By carm from Oxford CT on 05/29/2015


Bottom Line:

No, I would not recommend this to a friend

printing is slower then I thought, noisy paper not easy to load


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Meh. . .

By MaxJ from Kansas City, MO on 05/27/2015


Bottom Line:

No, I would not recommend this to a friend

Pros: Good for routine plain paper printing. Scanning and copying are OK. Quite a few features and the NFC capability is nice for printing directly from your smartphone. I haven't tried printing a CD yet, but it's nice that it has that capability. Cons: Color photo printing produces inaccurate colors, kind of dull instead of having a bright pop. The color balance adjustments don't seem to get you there and frankly, I've had better photo prints from a $49 Canon cheapie. The printer does not have a slot for sheet feeding, but rather a tray that holds both letter-size paper and 4" x 6" photo paper. Switching between the two is easy, but using a different size photo paper requires removing the regular paper from the tray and replacing it with the photo paper. A bypass sheet feeder would have been useful. If it's there, I haven't found it yet. Also, with my setup the scan function can't be activated from the printer's touchscreen - it can be used only with the ControlCenter utility from the PC. This is less annoying than the worthless conversation with tech support, where I was asked to try a seemingly random series of tweaks and then blown off by being told to contact my operating system's tech support. An email to the support team got me nothing more than a link to the installation instructions. Upshot: The price was very reasonable but, by trying to cram too many features into that price, Brother put out a machine that has weaknesses in the core features that most users need most often. I have not used the fax features, so cannot comment on them.


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not too happy

By belle from Undisclosed on 05/27/2015


Bottom Line:

No, I would not recommend this to a friend

not great to make copies often not perfect on all sides. photos not too great. the salesman told me not to worry to use this model for my 8 yrs old mac & it didn't work so i bought upgrade software in order to be compatible with the printer.. the software made it worse for my computer! the salesman lied to me. wish i hadn't bought it in the 1st place. i'm stuck with this model as i cldn't return it. wasted my $$.


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I like it a lot but: The ...

By Red1 from Allentown PA on 05/26/2015


Bottom Line:

Yes, I would recommend this to a friend

I like it a lot but: The instructions for scanning to file should be clearer. I have not found how to setup to print from a desktop not on line or a network and wired connected to the printer AND a laptop with WI-FI. Help!


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Love my printer.

By Jullooy from New Jersey on 05/24/2015


Bottom Line:

Yes, I would recommend this to a friend

A friend recommended Brother's printers to me as I went wireless. I did some research and decided on getting a Brother's printer. I found it easy to hook up and no problems with using it. I feel like I found a new friend. Thank you.


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worst printer I have ever owned

By printerisbad from South Carolina on 05/23/2015


Bottom Line:

No, I would not recommend this to a friend

This printer goes offline all the time, required re-set initial settings. The fax caused my telephone not to work.


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Great printer

By MickeyB from Rochester NY on 05/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Its nice...just wish they would figure out a way to use less ink.....


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It is so nice being able ...

By a5roth from Chicago, IL on 05/22/2015


Bottom Line:

Yes, I would recommend this to a friend

It is so nice being able to print on DVD/CD. The duplex ability is also really nice to have.


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great ptinter

By taco from Gainesville, Texas on 05/21/2015


Bottom Line:

Yes, I would recommend this to a friend

I love my printer and the company stands completely behind them. Would never consider another.


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SO SO

By Beach77 from FL on 05/21/2015


Bottom Line:

No, I would not recommend this to a friend

Sometimes it decides to print off WIFI sometimes not. The Help line is a good 20 min hold so thats no fun. I think it is WIFI printers in general . I really dont think there is one made that works off WIFI 100% of the time. Good luck!


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Love this printer

By PShrivastava from Los Angeles, CA on 05/20/2015


Bottom Line:

Yes, I would recommend this to a friend

Love this printer a lot. I ordered this to replace an Epson all-in-one printer that I used for 2 years and then the nozzles would never unclog, even after a dozen cleaning cycles. So far this printer has been great. The Epson used to constantly give me trouble with the wi-fi connection falling out, but this Brother printer has been rock solid on that count. Setup and printer menu are also quite simple - another good thing about this printer.


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Cool Machine

By AMBUCS from Martinez, GA on 05/20/2015


Bottom Line:

Yes, I would recommend this to a friend

As a user of multiple computers, the printer is an invaluable choice for me. the ability to change from one machine to another is so easy. Just push the print button and the job is done!! it is a hassle-free operation and a time saver.


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Best printer that I have ever owned

By Dutchmaster from Alabama on 05/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Great printer. Very efficient and easy to use. I am still getting used to all the exceptional features. I regret not getting it sooner!


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Give Up on Install

By Tadpole from Alexandria, VA on 05/18/2015


Bottom Line:

No, I would not recommend this to a friend

I could not install the printer on my computers. I called the customer service three times and talked to someone in another country, who did not communicate very well. Finally gave up and returned the printer to the store.


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it's just a machine

By Anonymous from pa on 05/18/2015


Bottom Line:

No, I would not recommend this to a friend

haven't really been able to use full functions since I purchased this machine. Had to go on line twice for about an hour each time to be able to scan and print. Currently am not able to scan directly from the machine interface screen. I have to go to the pc and click on a desktop icon to open up the scan sequence.


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Solid

By kenny717 from Philadelphia, PA on 05/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Owned for several months now. Does everything we've asked of it and we've had no issues thus far. Ink levels seem good for the amount of usage. We are happy and satisfied


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EXCELLENT machine

By itchibelli from SoCal on 05/17/2015


Bottom Line:

Yes, I would recommend this to a friend

Best bang for the buck. Performs better than the Epson I had previously for 1/3 the price. Also, their app for printing from a tablet, iPhone, iPad, etc is worth it's weight in gold.


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Brother all in One

By Nann from Westchester, NY on 05/16/2015


Bottom Line:

Yes, I would recommend this to a friend

I love this machine! I had been holding onto an old HP basic printer with issues, but it printed (sometimes). This Brother does everything I need without opening separate programs for faxing, copying, etc. It even self-cleans! Could not ask for more, hope it has a long life with me.


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Should switched to Brother long ago

By Littlerockoldster from Antelope Valley CA. on 05/15/2015


Bottom Line:

Yes, I would recommend this to a friend

This little printer will do just about everything you'll need done.


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Reliable printer

By Dria from Jackson, MS on 05/14/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer is reliable and was easy to establish it on my home network. The NFC option works well when printing a document from my cell phone. However, I would like the option to send documents from other mobile devices directly by email. It faxes well and makes two sided copies without any problems. I prefer Brother printers over other printers. Brothers has always worked well with my telephone provider. I wished I could say this for other printers I purchased within the last year.


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A Fair Deal

By tweetie from Boston on 05/13/2015


Bottom Line:

Yes, I would recommend this to a friend

I like this machine but I can't not print on photo or thick paper. It has no force to carry the letter size card stock upward. It is not really good for the cover or photo printing. I only recommend for regular photocopy paper printing.


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MFC = My Frustrating Copier

By ChristmasCarol from Oak Park, IL on 05/13/2015


Bottom Line:

No, I would not recommend this to a friend

WHEN copier works it does a nice job. But I've spent an inordinate amount of time: 1) setting it up to begin with; 2) getting and keeping it online; 3) replacing black and color ink cartridges when I haven't made it through 1 ream of paper. (And few copies I've made are mostly black and white.); 4) not being able to turn on/off manually. Brother Service Reps are extremely helpful and pleasant, but I shouldn't have to make calls and go through a plethora of steps to try to keep this machine operating. I'm at my wits end because of MFC = My Frustrating Copier!


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so-so printer

By niordy from northern wisconsin on 05/13/2015


Bottom Line:

Yes, I would recommend this to a friend

have only printed a few pages with this printer...am not real happy with the end result....print was not crisp, colors were not as bright as could be...overall, just an ok printer for light around the house printing...fax seems to work ok, have not yet received a fax so do not know what the quality will be...


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2-sided issue

By benl from Gaffney, SC on 05/12/2015


Bottom Line:

Yes, I would recommend this to a friend

When I send 2-sided printing to the machine from my computer, it is processed properly. But when I try to do it initially on the machine, it jams every time when doing 2-sided to 2-sided copying. Machine does great color printing onto photo paper, but nothing to brag about on regular paper. Regular black copying and speed are good. Finding a non-OEM ink cartridge that the machine will accept can be a problem. Making enlarged or reduced copies at a non-standard % is unnecessarily complicated. When the fax line is connected to my phone outlet, it prevents my phone answering system from working.


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Disappointed

By LongTimeHPUser from Midwest on 05/11/2015


Bottom Line:

No, I would not recommend this to a friend

I am VERY disappointed. The print quality is awful. I've been a lifetime HP user and NEVER had print quality issues like this. It's more brown than black and is not crisp or clear. After reading up a bit I find that it's because Brother wants you to have to use their paper. Nowhere in any of my research prior to purchasing this printer did that little tidbit come up. If it had, I would not have made this buy! PLUS, nowhere in the area carries the Brother/Innobella brand of paper so I would have to order it. I much prefer to purchase my supplies locally! This was my first switch away from Hewlett Packard and even with all my research - I definitely made the WRONG decision!


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Horrible--3 replacements--all covered with ink

By Reviewer101 from Tampa FL on 05/10/2015


Bottom Line:

No, I would not recommend this to a friend

My new Brother didn't work, so I notified Brother. On 3 different occasions, Brother sent a used replacement, and each time the used replacement was covered with ink. I had to send back the three broken used machines, plus spend an enormous amount of time trying to explain to the rep each time what had happened. After sending back the third used replacement, I finally gave up and purchased a different brand.


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I returned this printer ...

By HeyYou from Hilton Head Island SC on 05/09/2015


Bottom Line:

No, I would not recommend this to a friend

I returned this printer because it only printed in very light colors, not vivid or natural.


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Worst printer/scanner EVER!

By UnhappyCustomer99 from Connecticut on 05/08/2015


Bottom Line:

No, I would not recommend this to a friend

I have had this product about 1 month and a half. Have had to call Brother 3-4 times (2 of the times I spent almost 2 hours on the phone) and they can't seem to help me. I had a perfectly good Epson for YEARS, but when Apple did the last upgrade the scanner stopped working properly so I decided to treat myself to a new printer with the latest technology (although I believe the epson software may now have been upgraded so I should probably just have waited for that). BIG MISTAKE!!! First the scanner didn't work correctly, but the printer worked reliably well. Now after over 2 hours on the phone with them (they said something had been corrupted) they got the scanner working (at least for now- has been fixed in the past and stopped working again for no reason) but now the printer stopped working. Spent hours on the phone with them this morning only to be told that I should just stop using the wireless if I want it to work well. SERIOUSLY??!! I am so disappointed in this product. I will never buy another Brother printer. And I intend to return to Staples and complain to them for suggesting I buy this printer!!!!!!


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Simply the Best

By KevH from greenville, sc on 05/08/2015


Bottom Line:

Yes, I would recommend this to a friend

I was a bit skeptical after having decent service with Canon and horrible service with HP printers, I was considering getting something different and boy am I glad that I did. My printer has worked flawlessly out of the box! It has a few more features than I need but they are all welcome: who knows when I shall use them! Thank you brother for your strong warranty and perfect printer! This one meets all of my needs.


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Perfect

By Karen0711 from Ann Arbor, Mi on 05/07/2015


Bottom Line:

Yes, I would recommend this to a friend

I LOVE it !!!!Perfect for my home business. Great.


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Excellent Product for the Price

By LadyLiteracy from North Port, FL on 05/07/2015


Bottom Line:

Yes, I would recommend this to a friend

We are a small non-profit office and purchased this printer as a replacement for an HP, which died. The price was right and it had a great number of functions - copying, scanning, printing, double-sided printing..... It does a great job with everything. It is also easy to use.


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Great product

By AJD8PC from Palm Coast, FL on 05/06/2015


Bottom Line:

Yes, I would recommend this to a friend

Bought this All-in-one a few months ago. Its great and very easy to use. I can even print from my I-phone. Would recommend it to anyone for typical home or light business use.


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does it all printer

By shasha31631 from Stover, Mo on 05/06/2015


Bottom Line:

Yes, I would recommend this to a friend

I love this printer. I have owned many over the years , and This is by far the best printer I have ever owned. It prints very fast, both sides a big plus. The quality is very professional looking. I highly recommend this printer, for personal or business use. It is fairly all enclosed so no problems with dust and dirt getting into the main workings. Fluff the paper before you put it into the tray, and no hang ups on the paper. And the ink cartridges fit in, and no circuit boards are subject to sitting there and leaking ink to mess up and cause failures. Ink replacements are economical to replace, and if any of the color ones run out, you can still print black and white. For the money , this printer has been a blessing on my fixed income. I have printed quite a few pages , and the ink that came with it are still going strong. I love this printer. If you don't print for a while the ink doesn't dry up. Another big plus. No wasted money there. Printing on both sides of paper there is no seepage through the paper.


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Great Little Printer

By tennisbabe from Undisclosed on 05/06/2015


Bottom Line:

Yes, I would recommend this to a friend

Was very easy to set up and use, even the scanning portion. Have owned and used for a couple of months and so far so good. Very compact yet fills all of our needs.


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Recommended Purchase by Friend

By retiredveteran from Olathe, Kansas on 05/06/2015


Bottom Line:

No, I would not recommend this to a friend

All features but one are excellent. I am so far very happy with with this purchase.


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Features I like

By TheTelescopeMaker from Hope Mills, North Carolina on 05/05/2015


Bottom Line:

Yes, I would recommend this to a friend

I believe the feature I like best, is that I can set the printer to 2 sided print. Another feature is that each color has its own cartridge. That way you only replace the color needed.


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Quick, simple, effective

By Jimtheplanenut from San Antonio on 05/05/2015


Bottom Line:

Yes, I would recommend this to a friend

This was easier to install on my wireless network than I expected it to be. It is reasonably rapid in reacting to demands and does a good job.


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very satisfied

By EtheP from n.j. on 05/04/2015


Bottom Line:

Yes, I would recommend this to a friend

I'm very pleased with the Brother MFC-J870DW . It"s faster than my previous printer(an H-P) and the double-side feature is great too. The ink works out to be a little less-expensive than for the H-P, which was a pleasant surprise.


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Great Buy

By DazzlingDame from Ft. Lauderdale, FL on 05/04/2015


Bottom Line:

Yes, I would recommend this to a friend

This is the second brother that I have owned. The first was years ago when I was a Independent Contractor, however, back then it was extremely large but still an excellent machine. I really like Brother Printers. Great quality prints, great color. This time I am having problem with setting up the fax.. Ended up scanning then emailing the document. From what I understand, that is the new way of doing things.


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Great printer

By Quagmire from Maryland on 05/03/2015


Bottom Line:

Yes, I would recommend this to a friend

So far...so good. Love the wireless feature. Repacement ink cartridges are reasonably priced.


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GREAT PURCHASE

By YOSHI from Undisclosed on 05/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Although I have not used this product very much it has performed as expected with no problems anticipated.


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still learning

By realfiddler from new york.NY. on 05/01/2015


Bottom Line:

No, I would not recommend this to a friend

not as intuitive as I thought;very noisy? a little cumbersome ;I am not using the WI-FI option. after about two month of ownership still not comfortable with this printer;must say that the printing quality is perfect. just using simple printing and scanning .


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Good Purchase

By CherylAnn from Little Rock, AR on 05/01/2015


Bottom Line:

Yes, I would recommend this to a friend

I am very pleased with the Brother printer that I purchased. It is as good as my research before my purchase.


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clear print even for faxes

By joyceb from Undisclosed on 05/01/2015


Bottom Line:

Yes, I would recommend this to a friend

Keeps turning itself off.When I print remotely it is off and nothing gets stored in the que.


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A Fantastic Printer

By rrosenthalga from Atlanta, GA on 05/01/2015


Bottom Line:

Yes, I would recommend this to a friend

The MFC-J870DW is proving to be the best printer I have purchased in the past 30 years! It has great print speed and has proven to be thrifty on its use of ink. All of this at a price less than competing printers from other manufactures.


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brother printer j870dw

By dianew7lqv from tacoma wa on 04/30/2015


Bottom Line:

Yes, I would recommend this to a friend

a fairly good printer. one problem is that the printer will grab multiple sheets of paper for a single page printing. for multiple pages, almost every sheet will be doubled. failure to feed is another issue. the j460dw is almost the same.


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Great printer at a great price

By JerryG from New York City on 04/30/2015


Bottom Line:

Yes, I would recommend this to a friend

It was a snap to set this printer up and start using it. It has all of the features that higher priced printers have and has a small footprint so it can be used in a small office in your home. It creates very good quality documents and the print speed is good.


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never again...

By uscolson from FL on 04/30/2015


Bottom Line:

No, I would not recommend this to a friend

I am so disappointed in this printer - I can't figure out many features, i.e., how to print remotely. I can only load a very limited amount of paper, which is a big problem as MANY blank sheets come out in most things I print! I loved my HP all-in-one I had for approx. 9 years which worked flawlessly. I changed brands as I hoped to be able to save $ on ink with the Brother brand...Guess I was foolish.


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needs ethernet connector

By moacia from near plymouth massachusetts on 04/29/2015


Bottom Line:

Yes, I would recommend this to a friend

overall it is a very good machine. That said, I would rather have had an wired Ethernet connector instead of the USB which requires attachment to a computer. circumstances preclude the use of wireless.


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Best Copier I've Ever Owned

By ManofSteele from Undisclosed on 04/29/2015


Bottom Line:

Yes, I would recommend this to a friend

The wireless system is flawless, the copies, faxes, and scanning in either B&W or color is trouble free. The Ink cartridges are inexpensive when compared to other printers. The only frustration I have with the machine, is the software tells you to replace a "low-ink" cartridge about 2-3 months before it actually needs to be replaced.


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Very Disappointed

By RMich from Michigan on 04/29/2015


Bottom Line:

No, I would not recommend this to a friend

Wireless connectivity is very problematic. Unlike wireless printers from other manufacturers, I have never been able to access the internet if I connect to this machine to print --- my router and cable modem, by the way, are "state of the art." The problem is limited to this machine, not those made by others. As to printing on CDs or DVDs, the feature is quite clumsy to use since there is not an independent and readily accessible tray. I would not recommend this machine to others.


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Great product

By MountainHiker from Montana on 04/28/2015


Bottom Line:

Yes, I would recommend this to a friend

Easy to set up; wireless works flawlessly. Would recommend the printer, especially because the scan and copy functions are so easy.


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Mediocre at Best

By Anonymous from Maryville TN on 04/28/2015


Bottom Line:

No, I would not recommend this to a friend

Printing photos on 8-1/2 by 11 sheets is a pain. You must remove the tray - insert a sheet upside down to print. If you try to conserve photo paper by feeding paper from which other photos have been cut it is a struggle for the printer to feed the partial sheets. Paper seems to clog the feed path on a regular basis. The set-up driver on the supplied disc came with 2 programs that must be loaded on your computer and which made a mess of my computer. I finally got the driver ONLY by calling BROTHER and a marvelous lady helped me through the process of getting the DRIVER only. DO NOT USE THE DISC to load this printer driver!!


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Somewhat diaappointed

By Sinbiker from Gastonia NC on 04/28/2015


Bottom Line:

No, I would not recommend this to a friend

Had to return the fist printer and the replacement continues to have issues


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Printer is doing great, ...

By rftjlt from Undisclosed on 04/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Printer is doing great, just like I expected. I recommend this printer to anyone.


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Best and eaey to hook up and use!

By MrRambo from Cleveland Ohio on 04/27/2015


Bottom Line:

Yes, I would recommend this to a friend

I bought the combination printer, fax scanner, and copy machine. I have had one before and it lasted for years. I would still be using it but I needed to get a wireless machine. I highly recommend this product for its ease of use durability and low price.


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MFC-J875DW - great printer

By bp423 from Chicago on 04/27/2015


Bottom Line:

Yes, I would recommend this to a friend

replaced my dead HP printer with this model, awesome unit for the price, feeder works great, great print outs.. love the size a well. Quality of printer is great, well built, will be purchasing Brother printers moving forward


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Great small office printer

By NCprinter from Burlington, NC on 04/27/2015


Bottom Line:

Yes, I would recommend this to a friend

Our last Brother printer was a laser printer 20 years ago. We loved it, and I don't know why we never went back to Brother. The MFC-J870DW inkjet printer that we recently purchased is just fabulous. Easy to set up, wireless network setup was flawless and quick, print is great, ink usage is reasonable. I love the ability to use both regular and high volume ink cartridges. Also, this is the quietest printer we have had in a long time. I would highly recommend this printer.


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This product works fine. ...

By LeeR from Newcastle, ME on 04/26/2015


Bottom Line:

Yes, I would recommend this to a friend

This product works fine. It was easy to hook-up and operate.


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Second one

By newman64052 from Undisclosed on 04/26/2015


Bottom Line:

Yes, I would recommend this to a friend

This is the second Brothers all in one I have purchased and the only reason I bought it was my other one needed a good cleaning and I didn't have time. I am betting when it is cleaned it will run like new so I will have a back up printer if I need it.


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Retired

By 308bluebird from Texas on 04/25/2015


Bottom Line:

Yes, I would recommend this to a friend

Regarding overall operational features, this printer does very well. My only concern has been several disconnects between computer and printer during initial ownership and it does use more ink than my previous printer.


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Terriffic printer

By Robashton from NC on 04/25/2015


Bottom Line:

Yes, I would recommend this to a friend

My MFC J870DW is all you cd ask for ,,,it does hv trouble switching from standard sheet printing to envelopes. O ther than that dandy.


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Just what I wanted for a good price

By naperjohn from Naperville, IL on 04/25/2015


Bottom Line:

Yes, I would recommend this to a friend

this compact all in one is satisfying my needs for now. thanks js


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Very nice all-in-one printer

By JLH3 from Indianapolis area on 04/25/2015


Bottom Line:

Yes, I would recommend this to a friend

The printer has met our needs. It is Air friendly, faxes, scans, and makes great copies. It is not our primary printer but does a fine job from our iPads and iPhones. The ink usage so far appears to be very reasonable.


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so far so good

By owen from florida on 04/24/2015


Bottom Line:

Yes, I would recommend this to a friend

so far so good. had no problems connecting two other computers to it.


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Meh

By Flip1228 from Undisclosed on 04/24/2015


Bottom Line:

No, I would not recommend this to a friend

Printer works great. it's fast and the output is clear. It's easily accessible from the home network. There's a problem with the software, however. It keeps losing track of the port.


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Doesn't work and horrible customer service

By donotbuy from Texas on 04/24/2015


Bottom Line:

No, I would not recommend this to a friend

printer does not print correct colors. test page print is never right. contacted customer service and they are absolutely no help, they just tell you to do the same thing over and over again with no results. Ask them to do a warranty replacement and they said no. I strongly recommend using another brand.


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Excellent Product

By BigDaddyKnight from Columbus, Ga. on 04/24/2015


Bottom Line:

Yes, I would recommend this to a friend

I was first hesitant upon buying this printer, for no reason in particular. This was easy to set up and work. There were no problems at all. This is truly an excellent product and besides that I don't have to order cartridges when I need them. I can just pick them up at any store and not have to pay shipping fees. Faxing and scanning is very simple and quick as well. Great product.


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Excellent printer

By grandjaqck from Durango, CO on 04/23/2015


Bottom Line:

Yes, I would recommend this to a friend

My old printer quit. Turns out it was still under warrantee and Brother replaced it with the J870DC. I would have not trouble recommending this printer to anyone.


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Really lov it!

By Scott62 from Bellmawr NJ on 04/23/2015


Bottom Line:

Yes, I would recommend this to a friend

Does all that we need!............................................................................................................................................................................................................................................................................................................................................................................................................................


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Very functional product

By rpdsr from Akron, OH on 04/22/2015


Bottom Line:

Yes, I would recommend this to a friend

The MFC-J870DW is a very functional all-in one printer / scanner / copier fax machine. I work from a home office and find this printer good for my personal and business needs. I have used the printer, scanner, fax and copier and all work well and are easy to use. I especially like the scan to file option on the scanner and the option to also scan to usb. The ink is easy to change and overall operation is simple. I also have it connected to my house LAN and have sevreal computers and laptops wirelessly connected to it. Overall the is printer is a good value and easy to use. It meets every need I have.


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Very Pleased

By Bluejay from Louisiana on 04/22/2015


Bottom Line:

Yes, I would recommend this to a friend

Had the printer for several months. Works great and easy to use. Use for scanning, printing, and copying. Very satisfied.


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Was expecting more

By Dovelady from Colfax, CA on 04/22/2015


Bottom Line:

No, I would not recommend this to a friend

Printing and scanning are easily done but emails or shipping labels only turn out as blank pages. Maybe I need to make an adjustment but no other printer I've owned has been this temperamental.


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Great Machine

By HappyinFL from Homosassa,FL on 04/22/2015


Bottom Line:

Yes, I would recommend this to a friend

My printer/fax/copier works great for all my needs. I feel the ink last better than previous competitor machines. Feel I made a great choice.


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Satisfied with performance so far

By seniorconsultant from Austin, TX on 04/21/2015


Bottom Line:

Yes, I would recommend this to a friend

The MFC-J870DW is efficient at all the basics and relatively easy to use. Performing as well or better than expected, and better than similar products from other manufacturers that I have used in the past. Only feature that would be desirable is capability to handle envelope printing in a more direct fashion.


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Compact Inkjet All-in-One with Enhanced Connectivi

By drw12333 from Undisclosed on 04/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Works as expected. The print on CD works better than expected, although more info would have been helpful.


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MFC-J870DW Printer

By Chat from Charleston, SC on 04/19/2015


Bottom Line:

Yes, I would recommend this to a friend

Apart from the fact that i'm having trouble learning how to use glossy photo paper in the printer I am generally pleased with the device.


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Best purchse w/value

By yabayaba from Fla on 04/19/2015


Bottom Line:

Yes, I would recommend this to a friend

great printer, no fault found so far can't say good enough about this printer


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Great Printer

By Lvtoplay from Elgin IL on 04/18/2015


Bottom Line:

Yes, I would recommend this to a friend

When it was time to start looking for a new printer I decided I wouldn't just stay with the brand I had for years. After doing a considerable amount of research I decided on the Brother MFC-J870DW. The reviews were all positive and I was looking for something reasonably priced and claimed to have a decent print cartridge life. I've had the printer for two months and have not yet had to replace the ink and have done a fair amount of printing. Setting up the printer was very easy. There hasn't been anything that has caused me to question my purchase. Deciding to purchase this printer was a great decision and I haven't encountered any problems.


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Limited form size for printing

By StJames from Inverness, FL on 04/18/2015


Bottom Line:

Yes, I would recommend this to a friend

My previous All-in-One printer had the ability to print single pocket/wallet size checks. The adjustments on the print tray don't go that small. And the selections available don't work. Attempting to enter the size of the check produces an "invalid" entry response.


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very happy

By pauken541 from Eugene, OR on 04/18/2015


Bottom Line:

Yes, I would recommend this to a friend

I've had several printers from major brands and all have eventually succumbed to print head failure. I discovered that the J870DW has an automatic clean cycle when the printer has been idle (like during vacations). It connects perfectly to my apple products through air print. I'm very happy with this product!


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Nice printer

By KeithD from Hillside IL on 04/17/2015


Bottom Line:

Yes, I would recommend this to a friend

I needed a new printer, I researched them and came across the brother. There are quite a bit of options for using it. I really like how easy it is to scan several pages and save to a memory stick by feeding it thru the top.


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Wonderful machine

By allyl from Undisclosed on 04/17/2015


Bottom Line:

Yes, I would recommend this to a friend

I was really surprised. The machine was easy to set up and worked efficiently from the first attempt. Every procedure works with the least of effort a very smart piece of equipment.


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Great Product

By rwpemt from Lakewood NJ on 04/17/2015


Bottom Line:

Yes, I would recommend this to a friend

The greatest printer I have ever owned like the fact its wireless


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like very much so far ...

By Anonymous from flowery branch,ga on 04/17/2015


Bottom Line:

Yes, I would recommend this to a friend

like very much so far much better than hp, would buy again


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Very good all in one printer for the price

By FredA from Oldsmar, FL on 04/16/2015


Bottom Line:

Yes, I would recommend this to a friend

satisfied my home printing, copying, scanning and faxing needs


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Too many problems

By Grapeguy from Sonora, CA on 04/14/2015


Bottom Line:

No, I would not recommend this to a friend

Too many short comings and problems. Paper tray is too small. Burns through ink quickly. And after less than a year of moderate use it started printing poorly. Miss aligned and leaving chunks of print out. Keep saying paper jam but when there was not one. Under warranty but not worth monkeying with.


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OK except for the color printing

By Anonymous from Saratoga Springs NY on 04/14/2015


Bottom Line:

No, I would not recommend this to a friend

The printer is easy to use, but I am not at all pleased with the color printing. I do a project in Print Shop with very vivid colors and the prints come out very grayed and muted. My husband bought it because it only required one cartridge. The B & W is fine.


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Great Printer.

By Simonator from Saginaw, Tx on 04/13/2015


Bottom Line:

Yes, I would recommend this to a friend

I replaced my older Brother printer with this model because this one prints directly on to my printable dvd's. Love it!!!!


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Best Purchase Ever

By DLRT from Diboll, Tx on 04/13/2015


Bottom Line:

Yes, I would recommend this to a friend

This printer all in one, is the best I have ever used. I enjoy the clarity of the pictures that I print, it is a wonderful printer and copier, and I have had no complaints about the faxes that I send. I have used other types of printers before, and I like this one the best. I think everyone that has an office or just needs to print or copy things at home should use the MFC-J870DW all in one printer.


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