Picture quality is good, but for some reason it does not cover the whole screen. It leaves a black band on both the left and right sides of the picture. The caller id picture linking phone book does not "talk" to the cordless handset phone book, so you have to go through the tedious process of setting up phone numbers on both devices. The frame and phone are a very shiny black (or matte silver for frame only). As my wife says, the phone looks like it belongs in an office and not a house, but I still like it.
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