I'm of two minds with this unit (DVR-4N). It was the 4th unit we bought. We tried a Clover, and then two Q-See's, all of which had quirks. Each time I bought a more expensive unit. I almost was ready to go back to the Q-SEE QSNDVR9M.
On to the quirks -- the event email feature does not seem to work. The manual (like most DVR's) is also half of the time completely useless. Menu options are "documented," but not actually explained.
I bought this one because a local hi-tech retailer/home automation store uses it internally and recommended it (and sells it), but bought it at Beach for much less! Beach sells it without the HD as well -- nice since I have a stack of IDE's lying around.
I also really like the network NTP feature for time synchronization, and I liked that its DST feature actually took into account "1st Sunday" versus an arbitrary date that would change every year.
In the end I'm keeping this one over the "9M" Q-SEE because I hated the Q-SEE's event search interface.
What we also do NOT like about this unit is when we caught our thief it was difficult to get video off of the unit. Exporting to AVI is pretty much useless: besides the software giving the video files filenames that made no sense, and not being able to tell which videos had which events, the timestamp isn't included in the video! Timestamps are absolutely necessary when providing footage to the police.
If you export the video to CD or USB, as far as I can tell, it only exports it with its internal format, which requires the reader. Which isn't that bad -- but I would have liked to have given the police an AVI file or video DVD.
In the end we used an svideo to DV converter to "record" the relevant footage onto a Mac from the unit and exported it to AVI and Quicktime.
We also couldn't get "stills" printing to work, and saving as jpeg gave us an odd image ratio. Saving to tiff worked great. Except that required "printing it to tiff" if I recall. Quirky software.
It is a little loud fro the internal fans, but I didn't care. It went into a secure closet.
We got compliments from the cops on the quality of the video, but that is also a factor of the cameras and the placement. And the guy turned the lights on when he broke in. =-)
So would I still recommend it? Yeah. It has its annoyances, but is still better than much that I could find.
I did like when I called their tech support it didn't take too long to talk to someone. Still waiting for them on the event email issue...
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