I bought this coffee maker for my parents for Christmas because one drinks decaf and one drinks regular and the system lasted less than 1 yr and 3 months. It was put in service that long ago but they are snowbirds so it wasn't used for 5 months out of that time period. So it actually lasted 10 months of once a day use. And Delonghi has a 1 year warranty period from time of purchase and refuses to do anything about replacement and said it's not a repairable unit. There were no parts made for repair of the unit even though the information included with the product includes repair shops. Now tell me knowing this would you even think about buying a Delonghi product. Especially at the cost of the unit. I could've bought two thermal units for less than that. I personally have had a $[...] Mr. Coffee for 25 years now and it's still working. Think hard about this unit before you buy it.
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