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Panasonic Kxtg4500b Expandable 5.8 Ghz 4-line Corded/cordless Answering System (kx-tg4500b) Reviews
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Product Reviews


Average Customer Rating:
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(based on 10 reviews)

70% of respondents would recommend this to a friend.

Customers most agreed on the following attributes:

Pros:

Inexpensive (5), Easy To Use (7), Durable (4), Convenient (5), Exceeded Expectations (4), Compact (4)

Cons:

Expensive (3), Poor Quality (4)

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Electronic Problem

By Cheryl from Laguna Niguel, CA on 04/24/2014


Pros:

Convenient, Easy To Use, Compact

Cons:

Poor Quality

Bottom Line:

Yes, I would recommend this to a friend

I have had this system for many years. I am currently using my 4th purchase. This phone is very efficient for my small business. The problem is, it only lasts 2-3-4 years and something fails to work. One time some key pads need to be pressed several times for it to work; Another time, one system, just totally stopped working - I had to go get another one real quick or I lose business; With the current phone, one of the 4 lines, doesn't ring. The line lights up when there's an incoming call, but no ringing, so I miss some calls. Over all, I wish they could improve the quality, wherein the phone can be used for a good many years. When one function fails, you practically need to buy the whole system and it can get expensive.


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Exceptional cordless multi-unit system

By kemawo777 from Spokane, WA on 05/20/2013


Pros:

Compact, Easy To Use, Durable, Inexpensive, Convenient, Great Signal Strength, Exceeded Expectations

Cons:

Need More Handsets

Bottom Line:

Yes, I would recommend this to a friend

Weve used this system for 8+ years in a high security precious metals & depository facility. The quality is phenomenal. All employees carry handsets in their pockets, drop them occassionally & talk on them much of the day. The signal has somehow penetrated plate steel walls, kevlar walls, CMU Concrete & rebar walls and bomb resistive polycarbonate after professionals told me that NO phone would work in our environment, A Few other phones failed. This system has been around & unchanged for many years and understandably so. We only wish they could add more cordless handsets to our system.


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Very convenient

By Mik from Phoenix, AZ on 04/08/2013


Pros:

Exceeded Expectations, Compact, Easy To Use, Durable, Inexpensive, Convenient

Bottom Line:

Yes, I would recommend this to a friend

We have had these phones for two weeks and are amazed how easy they were to set up. The voice is crystal clear. We have three lines and four users in a small office. Very happy...


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Good when they work

By njguy11 from Near Philly on 03/25/2013


Pros:

Easy To Use

Cons:

Expensive, Poor Quality

Bottom Line:

Yes, I would recommend this to a friend

This is my 5th system in 12 years. I started with the KX-TG4000 then moved to the 4500 thru the years. These phones have almost every feature I need in my small business but they only last 2-3 years. Something always stops working like the ringer, voicemail, hold button whatever. I wish I could send the defective ones back but they seem to last thru the warranty period. I guess if I could keep a refurbished one at the ready I'd feel better as when they break down it usually takes a few days(and a lot of $$$) to get a new one and of course I'm without a phone system.


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Electrical Issues

By nlee from Cincinnati on 10/29/2012


Pros:

Easy To Use

Cons:

Expensive, Poor Quality

Bottom Line:

No, I would not recommend this to a friend

This phone system has had many electrical problems. The power supplies for both the base and portable phones are really weak and cause electrical unreliability with this phone. They have been replaced many times. The base just stopped working this weekend. When the phone system is working, then it is a great phone system for a small business.


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Phone line ringers stop working

By Anonymous from Ohio on 02/03/2011


Pros:

Easy To Use, Inexpensive

Cons:

Did Not Meet Expectations, Poor Quality

Bottom Line:

No, I would not recommend this to a friend

This 4-line phone system has everything that we require for a small business. We love that we can transfer calls from handset to handset. Now the major problem! This is our 3rd system in 2 years because the ringer stops working on one phone line after another. Customers call in, but we do not know it because the phone line stops ringing randomly. We only utilize 2 phone lines for our company, so as each line stops ringing, and we become aware of it, we can set another line as the incoming line. Now, after purchasing a new base phone about 1 1/2 months ago, we have 3 lines that will not ring. We have checked all of the settings and find them set properly. We now have to return yet another phone system and try another. Another problem we have experienced is that the headset plug-ins on the handsets stop working. We always order extra handsets because of this problem. We have been unable to locate another phone system with all of the same functions as this Panasonic phone system has. We have tried an AT& T and also checked into the RCA brand, but they do not have all of the functions that this Panasonic has that we need. We hope that Panasonic corrects the internal problems with this 4-line expandable phone system.


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Great phone...

By Nebraska from Nebraska on 08/11/2010


Pros:

Inexpensive, Easy To Use, Durable, Convenient, Exceeded Expectations, Compact

Bottom Line:

Yes, I would recommend this to a friend

I have bouht 2 sysems for offices......huge saving for small business owners/home office like mine....I spent over 6,000 in late 90s for a different system that did not do all my Panasonic Ktx 4500B system is doing today.....love the cordless/portable multi line phones to walk outside, fish off my dock, work at out door patio with laptop and good coverage on my 10 acres.......get extra portables your family/business assoc will love them.....get extra batteries for backup when they go they are gone for portables...


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AMAZING PHONE SYSTEM

By Missingmom from California on 02/01/2010


Pros:

Exceeded Expectations, Convenient, Durable

Cons:

Expensive

Bottom Line:

Yes, I would recommend this to a friend

This phone system is amazing,and has great features.


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buyer be aware

By MAB from Spring Valley, IL on 11/21/2008


Pros:

Inexpensive

Cons:

Poor Documentation, Did Not Meet Expectations

Bottom Line:

No, I would not recommend this to a friend

The phone's has quarks. If you LOVE automatic attendant ONLY, then it will work fine. If you like a REAL person to answer the phone when possible, You'll HATE this system. You CAN answer an inbound call, and transfer it to another extension. The system however will put the call on hold for 10 minutes! That is the case whether the extension is busy or just does not answer. IF the caller has not hung up after 10 minutes, the automatic attendant will kick in and ask to leave a message or transfer to another extension. This is NOT an acceptable length of time or something a user can reprogram. Like say 2 rings or 8 rings until the voice mail answers. The number of rings until the voice mail answers works ONLY when the Auto Attendant answers the inbound call. buyer be aware....


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Please Add Message Forwarding!

By Ross from Undisclosed on 10/08/2008


Bottom Line:

Yes, I would recommend this to a friend

As a small business person. I am often out of the office. I don't want the actual call forwarded to me, but I do want the messages forwarded to me...to my cell phone. This helps me stay on top of my business and gives me the option to get right back with my customer. About 20 years ago Panasonic had a small, 4 mailbox home phone that did message forwarding...when a message is left, the phone automatically dialed a pre-entered phone number and announced there is a message...please enter security code to retrieve that message. This is the only feature missing for this otherwise perfect small business system! Please add this so I can spend more of my day out of the office! Thanks!


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