We have been using Zojirushi for 10 years. It is reliable but was broken due to my own fault. In looking for replacement, I found this new model from Panasonic. It costs only a fraction of comparable Zojirushi modle, but instead come with more functions not available in Zojirushi like coating with BINCHO charcoal for inner container for better taste, healthy tea cycle, cordless dispensing, U-VIP keep warm that save electricity, 360 degrees rotatable base, bigger window to see water level. The healthy tea cycle does indeed taste little better. I really like it that with less money, I get most advanced features. After using it, we have decided if we buy again in the future, we will go for Panasonic model, not Zojirushi.
The only down side is that this model is not advertised heavily in USA and it's hard to find information and spec. Panasonic's USA website has no mention of this model. Panasonic's Japanese and Chinese websites have much more info if you can read them. Lead me to worry about warranty issue which Beach Audio assured me the warranty is there. And indeed I found all the warranty information comes inside the package. And yes with all the procedure and USA contact info. (Both parts and labor one year)
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