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Swann SW347-WA2 Home Wireless Alarm System - 110 dB - Audible Reviews
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Average Customer Rating:
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(based on 4 reviews)

50% of respondents would recommend this to a friend.

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Issues cheap sensor & remotes

By Mikey from Wisconsin on 11/28/2013


Bottom Line:

No, I would not recommend this to a friend

Well first I will start off with a positive The system does not false alarm at all! and second the control panel works well no issues with that. The problem I have is with the accessories the door and window sensors do work well until you change the batterys in them then you have to bend the prongs up to make connection on your fresh set of batts the tabs that hold the round watch batts are easly broken and there shouldn't be watch cells to begin with, there pricey and the sensor is easly broken on change outs. The second my remote control quit working tried to reprogram it no response I get a light signal on the remote but the key pad does not sense it, The batt is at 11.9 volts on a twelve volt batt.If you don't mind replacing swann accessories on this unit then I guess Its good I haven't even had this unit a year .Wish swann would stop chincing on there sensors and remotes. Then I could recommend this system.


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Horrible Tech Support

By JDay from Pearce, AZ on 11/25/2013


Bottom Line:

No, I would not recommend this to a friend

Tech support systems at Swann leave much to be desired. I was on live chat for over two hours, repeating myself over and over again to several different techs - they kept passing me along. Then when they gave up trying to diagnose and fix my problem they abruptly ended the session. When I try to get back in to continue the discussion they politely count down to when the next available tech will be available - in excess of 20 minutes - and then the system drops me and I have to start all over again. Haven't been able to get live chat with a technician since then. Stay away from these systems!


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The product is well dessigned, easy to install and does exactly what I wanted.

By Busterbird from East Hampton, Connecticut, USA on 05/12/2013


Bottom Line:

Yes, I would recommend this to a friend

I wanted an alarm that primarily would warn me of anyone trying to enter through my walkout basement or enter through a rear sunroom. The setup for two zones was extremely easy and works every time. A couple of small issues, I did not receive 8 window / door stickers only two in english and there was no part number list for ordering extra sensors if needed or replacement parts.


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Could be better

By Billy from Walterboro, SC on 12/10/2012


Bottom Line:

Yes, I would recommend this to a friend

I thought I had done all the research I needed to get a system that was affordable and would do what I wanted. Well I was wrong because there is one thing that is not presented correctly. In the information about this product it states: ' or simply enter your selected passcode into the control unit keypad knowing the 30-second arming delay will allow you to exit and enter without triggering the alarm. " This is incorrect as you cannot enter without triggering the alarm because there is NO ENTRY DELAY". After I installed the unit I found this out. It IS noted in the Instructional Manual that there is NO ENTRY DELAY but I did not read that detail until after the unit was installed. This is why I did not give it 5 Stars. Had I known there was no ENTRY DELAY, I would not have made this purchase. I do not want to have to carry around a key ring control, as well as there are several people that need to have access to this location on occasions and I cannot provide each of them a control. This is something to consider before purchasing this product.


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