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Xantech Xtr39 Hand Held Lcd, Ir,rf Remote, 3.9" Touch Screen Reviews
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"I read a review of a guy ...

By Rob Henderson Verified Reviewer from Undisclosed on 08/16/2006

I read a review of a guy who said he was "Technologically Savvy" who could not program this remote. After spending 5-min on the phone with Xantech tech support, I was able to program the XTR39 to program my whole rack of audio equipment, projector, screen and even my X-10 lighting with very reliable macros built-in and custom graphics for all of my favorite satellite channels. Xantech did a great job in engineering this product. Kuddos Xantech!!!!!!!


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"I purchased the XTR39 ...

By Isaac W Verified Reviewer from Undisclosed on 07/27/2006

I purchased the XTR39 and spent several days unsuccessfully attempting to program it to replace all the remotes in my professional home theater. Although the XTR39 seems a quality product, well designed and capable of meeting all its advertising claims, the skimpy instruction manual is perhaps the worst I have ever seen. The instructions appear to assume the user is already familiar with Xantech's arcane IR programming methodologies. As a technically inclined gadget freak, I was continually frustrated by obvious errors and omissions in the manual (e.g., the "common" most-often-used controls below the LCD are shown in the manual, but there are NO INSTRUCTIONS for programming them. NONE! This is an amazing oversight. I attempted to get tech assistance from Xantech by phone and by e-mail, but have received no response thus far. I have returned the unit for a full refund. Needless to say, I would not recommend the XTR39 and I will now await the availability of the Phillips SRU9600.


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"I purchased the XTR39 ...

By Isaac Verified Reviewer from Undisclosed on 07/25/2006

I purchased the XTR39 and spent several days unsuccessfully attempting to program it to replace all the remotes in my professional home theater. Although the XTR39 seems a quality product, well designed and capable of meeting all its advertising claims, the skimpy instruction manual is perhaps the worst I have ever seen. The instructions appear to assume the user is familiar with Xantech's IR arcane programming methodologies. As a technically inclined gadget freak, I was continually frustrated by obvious errors and ommissions in the manual (e.g., the "permanent" most-often-used controls below the LCD are shown in the manual, but there are NO INSTRUCTIONS for programming them. NONE! an amazing oversight. I attempted to get tech assistance from Xantech by phone and by e-mail, but have received no response thus far. I have just requested a return (RMA) authorization for a refund. Needless to say, I would not recommend the XTR39 and I will now await the availability of the Phillips SRU9600.


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