This is a great product for folks who need to use a dialup connection on their Linux OS laptop that does not have a serial port built in to connect to a more conventional external modem. Yes, I know that there are Winmodem drivers out there if you really feel like being a super-nerd. But I gave up on that effort in frustration. This usb modem works great and is easy to set up. There is only one problem: you have to be using a Linux kernel of 2.6.19 or higher. Therefore, my Red Hat Enterprise Linux 5.0 (kernel 2.6.18-xx)will not run the modem software. However, I tried Fedora 7 and it works absolutely perfect! Ubuntu, is another matter. (Using Ubuntu 7.04 "Feisty Fawn")The modem installs and dials up the ISP fine, but the Ubuntu networking software drops the connection within seconds. This is a bug that has existed in Ubuntu for several releases (since 5.04?)and nobody cares to fix it. I guess all those Ubuntu fanboys are more interested in playing their DVDs than supporting older hardware. So if you have Ubuntu or any other 'buntu, this modem may not work for you. All other distros with a 2.6.19 or greater kernel should be fine. The tech support for this modem was excellent when I contacted them.

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