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Black Box ServSwitch Wizard SRX DVI-D/USB Extender, Dual-Head (acu5502a-r3)

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Usually ships the same or next business day. In stock at our CA warehouse.
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Stock Update:
03/14/2023 12:32:55 PM PST
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Stock Update:
03/14/2023 12:32:55 PM PST


This item is brand-new, factory sealed.

This extender transmits both dual-head DVI video and transparent USB over two CAT7a cables.
  • Send perfect 1080p digital video up to 196 feet (59.7 m) over CAT7a cable without compression or delay of video data. See more cabling and distance information below.
  • Get resolutions up to 165 MPixels per second per video head, the maximum rate available on single-link DVI connections.
  • Purely digital video remains crisp and clean with no loss of quality because there's no conversion.

Package Contents:
  • 1 x DVI/USB Dual-Head KVM Extender Transmitter
  • 1 x DVI/USB Dual-Head KVM Extender Receiver
  • 2 x USB Type A/B Male/Male Cable
  • 2 x DVI-D Male/Male Single-Link Cable
  • 1 x 3.5-mm Audio Cable
  • Power Supply
  • Power Cord (IEC-320)
  • Safety Insert With Link For Online User Manual


Package Contents:   
  • 1 x Transmitter
  • 1 x Receiver
  • 2 x USB TYPE A/B M/M cable
  • 2 x DVI-D M/M single link cable
  • 1 x 3.5mm Audio Cable(
  • 8 x Rubber Feet
  • 1 x 5 VDC, 2.5A, 12.5W Power Supply
  • 1 x Faceplate for mounting w/ (4) screws per plate


Certifications & Standards:   


Environmental Certification:



Environmentally Friendly:   


Country of Origin:   
United Kingdom



Power Description
Input Voltage
Physical Characteristics
Form FactorRack-mountable
Transmitter Weight (Approximate)4 lb
Receiver Width3.10"
Receiver Height2"
Receiver Depth5"
Transmitter Depth5"
Receiver Weight (Approximate)4 lb
Transmitter Height2"
Transmitter Width3.10"
Limited Warranty2 Year
Number of USB Ports6
Network (RJ-45)Yes
Number of DVI Ports4
Number of Network (RJ-45) Ports4
Maximum Video Resolution3840 x 2400
General Information
Brand NameBlack Box
Manufacturer Website Address
Marketing InformationPurely digital for pure video
Because the extender delivers full DVI digital video without compression or conversion, you get pure video displays with no loss of quality. The extender uses CAT6a cable to extend keyboard, mouse, and uncompressed single-link DVI-D video up to 196 feet (59.7 m) at full 1920 x 1200 at 60 Hz or 3840 x 2400 at 17 Hz resolution! It's ideal where you want to reduce environmental concerns, such as heat and noise, and ensure optimal temperature control.
Go the distance
You'll get different distances depending on what cable you use and if you make direct connections or patch panel connections.
Direct cable connections:
CAT6a: 196 feet (59.7 m)
CAT6: 180 feet (54.8 m)
CAT5e: 147 feet (44.8 m)
Patch Panel Connections
CAT6a: 164 feet (50 m)
CAT6: 147 feet (44.8 m)
CAT5e: 114 feet (34.7 m)
USB keyboard and mouse support
The extender also delivers bi-directional USB data, enabling USB device extension over 196 feet (59.7 m) on the same CAT6a cable. This makes the extender ideal for distributed workstations where you want to reduce environmental concerns such as heat and noise, such as in post-production suites. The extender supports a variety of USB keyboards and mice and other human interface devices (HIDs) such as touchscreens.
Extended profile DDC EDID
The Wizard DVI/USB carries extended profile DDC EDID data from your display device to the display adapter to ensure that your system is configured to deliver optimal video performance. The extended profile DDC EDID is particularly important when extending the video to high-performance display devices. This is essential for professional graphics users such as post-production, broadcast, architecture, graphic design, medical imaging, CAD, or any other applications where display performance is critical.
19" mounting
You can mount up to 16 local or remote units in the Rackmount Chassis for ServSwitch Wizard Extender (ACU5000A).
Interface-powered local unit
The local unit of the Wizard SRX can be interface powered if your attached PC outputs do not exceed 500 mA. Otherwise, use the spare 5-VDC Power Supply (PS649-R3).
Product TypeKVM Console/Extender
Product NameServSwitch Wizard SRX DVI-D/USB Extender, Dual-Head
ManufacturerBlack Box Corporation
Manufacturer Part NumberACU5502A-R3
Product LineServSwitch
Technical Information
Number of Computers Supported1
Maximum Operating Distance196 ft
Connectivity TechnologyWired
Number of Local Users Supported1

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Warranty Information

All Items are Brand New, Factory Sealed and come with a standard warranty. [Read our policies]
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Black Box ServSwitch Wizard SRX DVI-D/USB Extender, Dual-Head (acu5502a-r3)