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Named into the prestigious Internet Retailer Top 500 Guide, Beach Audio was founded in August 2002 with a mission to provide the best
experience on the Internet for buying Consumer Electronics. We focus
on making purchasing electronics online a pleasant experience. Unfortunately,
many of our competitors would rather bombard you with pop-ups, unrelated
advertising, and up-selling, than making their sites easy to use.
Because we value you, our customer, we will never insult you with third party advertisements.
Have you ever found a low price on another web site, just to be socked with the exorbitant
shipping cost on the final checkout page? That won't happen here!
We offer flat rate Ground shipping on all items under 75 pounds that can be shipped via common carrier. Orders $100 and above
ship for $5, and orders under $100 ship for only $8. Our product
availability is clearly displayed on every product page, with the time the
inventory was last updated, so you can avoid back order surprises.
Our non-commissioned customer service representatives are here to help you with
any questions you might have. We aim to pick up the phone
within one to two rings and you will not need to navigate any touch tone menus to reach
a cheerful sales representative.
Our sales office is located in beautiful town of Manhattan Beach, California, just three miles
South of LAX International Airport and within one mile of the landmark Manhattan Beach Pier. We do not stock any inventory at our
sales office. Instead, we ship from several warehouses located
throughout the country. Our sophisticated fulfillment system will automatically ship
from the warehouse location that is the closest to your shipping address! Because we are streamlined to
do internet fulfillment, we cannot offer in-store pickup except for certain larger televisions
that are available out of our Canoga Park, California warehouse. Please call for details.
All items we sell are BRAND NEW and FACTORY SEALED. We do not sell any refurbished, second hand, or "B Stock" merchandise. Why are our prices so low?
It's simple. We have modeled our business much like a wholesaler. We sell
in huge volume and have streamlined our operations to provide you with the best
combination of price and service available anywhere. Need further proof?
Visit our independent ratings page!
We are quite proud of the ratings and testimonials we receive from independent sources.
Please visit our Ratings & Testimonials page to see for yourself!
We'll be glad to help you with all of your questions and concerns.
Toll Free Order Line: 877-804-0495
Local: 310-937-8914
Hours: (8am - 5pm PST M-F)
Product Information: 
Continental United States
We currently ship to the continental United States, Alaska, Hawaii and Puerto Rico. For any other locations please see 'International Shipping' below. We do not ship to any address that UPS or Fedex
cannot deliver to. This includes APO and PO Box addresses.
The flat rate shipping fee applies only to items that can be shipped via UPS Ground. Items that cannot be shipped UPS Ground include all televisions 27" or larger and any delivery outside of the continental United States.
US customers have the option of choosing UPS
Next Day Air, 2nd Day Air or 3 Day Select service, for an additional
fee. Customers in HI and AK must choose either UPS 2nd Day Air or Next Day
Air service since UPS Ground service is not available to these areas.
International Shipping
International orders are an important part of how we serve our customers around the world.
To place an order for international shipment, browse our web site and add items to your cart as usual. On the cart page, under "Shipping Options", there is a button that reads "International Checkout". After you have added all the items you wish to purchase to your cart, click that button.
The contents of your cart will automatically be transferred to our partner 'InternationalCheckout.com' where you will complete the order process. The friendly and professional people at International Checkout will process your order as well as handle all inquiries regarding your international order. Inquiries should be directed to cs@InternationalCheckout.com.
We do our best to make sure our prices and descriptions are accurate. In the event that a pricing or description mistake is made, Beach Audio reserves the right to cancel the order at any time and for any reason. In this case a full refund will be given for the order.
Most orders ship within one business day from the time the order is
placed. Orders take one to six business days to reach their destination. Our
order cutoff time is 11AM PST. Any order placed after this time will
ship the following business day. This includes air orders placed
after 11AM PST! In the event that an item is out of stock, you will be
notified within one business day.
If your shipping address is in California, you will automatically be charged
8.25% sales tax. Orders shipped outside of California are not taxed.
We accept Visa, Master Card, American Express, and Discover. We do NOT accept personal checks or money orders. We strongly
encourage you to pay by credit card for your own protection. It is the safest and fastest method of payment.
For fastest processing, please use our new Online Return Authorization Form to get an RA# (Return Authorization number). Orders
returned without an RA# will be refused. PLEASE
DO NOT SHIP ANY RETURNS TO OUR MANHATTAN BEACH ADDRESS - IT WILL BE REFUSED! When you receive your RA# from us, it will include the proper address to
send the return. Note that inbound and outbound shipping
charges are not refundable or reimbursable under any circumstance.Also
note that we cannot take back any return without the original manufacturer's
box and packing materials. Be sure to keep all of this until you are absolutely
sure you won't be returning it!
Excluded Items - The following items cannot be returned to Beach Audio for
any reason: All televisions 20" and over (including LCD and plasma), massage chairs, television stands, all
home and office video projectors, toner cartridges, electric scooters, video games, computer games, computer software, CD duplicators, air
conditioners, refrigerators, ventilation and ceiling fans. The manufacturers of these items require that all returns go through them via included warranties.
Defective Items - Defective items
other then those mentioned in "Excluded Items" above may be returned
within 30 days of delivery. Due to the complexity of internet transactions, we
do not offer exchanges, however we will gladly credit the outgoing ground
shipping costs of a replacement order. Please send an email to with the order number if a replacement order is made for a freight credit.
Note: if the replacement is purchased using express shipping, only the Ground
freight delivery cost will be refunded.
Non-Defective Items - ALL non-defective items other then those mentioned in "Excluded Items" above may be returned for 30 days
after delivery date. These returns will be charged a 10% restocking
fee. Opened items must be in re-sellable condition and have ALL original
packaging, accessories, manuals and warranty cards included. A larger
restocking fee (20-50%) will be applied if the item is returned in a condition
that prevents us from re-selling it.
Damaged Items - In the rare event that an item arrives damaged, please
refuse shipment if the damage is external or notify us within 24 hours if the
damage is concealed. WE CANNOT ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from date of signature. Beach Audio, at it's sole discretion, will either ship a replacement or
issue a full refund when, and if, the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to forwarding shipment. No damage claims will be accepted once an item has been signed for or left in possession of freight forwarder.
Beach Audio uses the latest in SSL encryption technology to make sure your order is secure. Credit card numbers are encrypted before they reach our servers to provide an extra level of protection.
Beach Audio respects your right to privacy and will not distribute your personal information to any thrid party that is not involved in the fulfillment your order. We do not have any newsletters or email solicitation lists. You can rest assured that we will only contact you in regards to your order.
Note: Our billing address is below. Do not send returns to this address. All returns to this address will be refused.
See our return policy above for return instructions
Beach Audio
1601 N Sepulveda Blvd #712
Manhattan Beach, Ca 90266
Fax: 310.601.1854
e-mail:
We'd be glad to hear your feedback on our site. Was it easy to use? Is there anything you did not understand? Is there anything else you would like the site to provide? Or do you just want to give a 'hello' to our team!
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